Good hotel, good value, good location, great breakfast, very hotel staff. This is the third time I've stayed at this hotel and it is a good hotel for the money. Great Dominican breakfast, the updated restuarant is better than the previous one
and that one wasn't bad either. It can be a little noisy as it is in the center of town not in a touristy area, but that is what I required.
The hotel was very clean. The staff was very friendly and accommodating. If there was a problem it was attended to immediately. The only real problem we had was that the beds were extremely uncomfortable. The mattress was as hard as a rock.
I was very excited to visit santo domingo but when i reach my destination to check in the staff was unfriendly they even tell me i didnt have a reservation. however they did finish by found it.the room was too small,the bathroom was old.They need
to take care of that.
THE STAFF IS VERY VERY FRIENDLY, THE FRIENDLIEST OUT OF ANY HOTEL I HAVE BEEN IN MY LIFE AND I TRAVEL ALL OVER. HOWEVER THE SHEETS AND BLANKETS ARE SO OLD THEY HAVE HAVE HOLES IN THEM AND ARE VERY THIN AND ROUGH .ACROSS THE STREET THERE IS A HUGE
HOLE IN THE GROUND CONSTRUCTION FOR A HOTEL OR CONDO. IF YOU HAVE ONE TOWER YOU WILL HAVE PEACE AND QUIET. IF THE OTHER, MUCH NOISE. IT SEEMS THEY ARE REPLACING THE BEDS AND SHEETS AND BLANKETS IN EACH ROOM, ONE BY ONE, SO DEPENDING ON WHAT ROOM YOU HAVE IT WIL BE NEW OR OLD. THE OLDER ROOMS ALSO HAVE WINDOWS THAT LET NOISE IN. THE KIND THAT SWIVEL UP AND DOWN NOT THAT SHUT SIDE TO SIDE AND SHUT OUT THE NOISE. BUFFET BREAKFAST IS NOT BAD AND IS INCLUDED. I WOULD SAY 2 star at best for a rating. NEED TO UPGRADE THE BEDS, WINDOWS, SHEETS, SHOWERS, AND BLANKETS TO GET TO 3 star. THE PRICE IS OK BUT WOULD EXPECT A 3 STAR FOR THE PRICE. HOWEVER< IF YOU RENT A ROYAL JACUZZI ROOM THROUGH THEIR OWN WEBSITE OR PAY THE DIFFERENCE UPON ARRIVAL AFTER BOOKING HERE, YOU GET A HUGE WHIRPOOL FOR 6 PEOPLE LIKE A SMALL POOL, WHICH IS ONE OF THE BEST I HAVE EVER BEEN IN. IT HAS A PRIVATE TERRACE TOO WITH A NICE VIEW OF CITY.