The Royal Suites Turquesa by Palladium- Adults Only- All Inclusive

This resort was superb. The staff was helpful and attentive. The only minor complaints I have is the beds were very hard and uncomfortable, and the shopping experience next to the beach was very forceful and extremely annoying to the point where they basically pushed you into their shops. Scary actually. But the resort itself was more than I expected. First class all the way

A great place to lay back and relax, and great value for your money

This was my first time coming here, and my last! I've never felt happier to go back home from a vacation... BEACH... First of all, the beach is gorgeous and the hotel grounds are also very beautiful and clean. There's beach chairs, beds, and hammocks everywhere, looks like paradise! The water is blue and crystal clear, not rocky at all no need for water shoes. The sand is white and simply put this beach is amazing. There are servers walking around to bring you drinks and a cooler with sandwiches for when you're hungry... Tip : Don't get on the banana boat unless you're planning on getting hurt. I have a big bruise on my back and my husband a swollen wrist as a result of a sharp turn that ended with us in the water. I've been on the banana boat plenty of times and have been thrown in the water, but never at the speed this boat was going at. A lady on the banana boat with us got out with a bloody lip! They don't know what they're doing, they don't explain anything to you, and I wouldn't trust them. FOOD... That said, the food was horrible! We ate at the Royal Gourmet, Brazilian restaurant, Italian restaurant, and also tried the room service food. Basically I ate because I was hungry,not because I enjoyed the food. For me, a big part of vacation is eating good food and instead I couldn't wait to go back home and eat good food! At the Brazilian restaurant the meat was overcooked and dry, at the Royal Gourmet the ribs I ordered had almost no meat and the meat it did have was chewy and overcooked, and at the Italian the meat in my lasagna was just not good. I know this is another country, but I've been to other countries and yes the food is different but good- not here! We ordered room service and the burgers were way undercooked It seemed as if they were still raw from the inside! YUCK! Last two days I tried to stick to eating just fruit so I wouldn't get sick, because my husband got so sick from the food he had to spend almost the whole trip in the room eating only fruit and crackers. HOTEL... The grounds are gorgeous, amazing heated pool with swim-up bar. Beautiful palm trees everywhere and green everywhere you look. The lobby had nice decor and it was nice and cool, which is more than I could say for the other places( including restaurants) where it felt like they had the AC on super ultra low or no AC at all. The rooms were nice, but nothing special. I chose to stay in the "older section" simply because of the proximity to the beach, and based on pictures the difference from the new section isn't that much of a difference. The new section has swim- up pools, but I would rather be close to the beach and use the pool with the bar I guess it depends on your preference. The bathroom was a little different, toilet separate from shower with "stall-like" doors, so basically when you get out of the shower you are in the room not in the bathroom. I did enjoy the jacuzzi tub, it had jets and was big enough for two but more comfortable for just one. Don't forget the bug spray!- I woke up with about 10 new mosquito bites each day!!! Also, we had a full mini-bar, that never got re-filled, which leads me to my next topic which is service. SERVICE... Horrible! They try, but I think they need better management. They have a paper you fill out where you put what you want in your mini-bar and what kind of pillow you want from their very fancy "pillow menu". Useless! Never got anything. First of all I never saw my "butler" until the last day before I left when he seemed to be very concerned about how my stay was. My mini-bar wasn't refilled the next day after arriving, so then we called the "butler" and an hour later still nothing so we called again, another hour goes by still nothing. Finally, I went down to the lobby because we were so thirsty and the guy said he would work on it right away, but then said my butler was on a lunch break and he would do it in half hour when he was back, how long are their lunch breaks 2 and a half...

exellent as we planned,people very kind and all the inclusive perfect.

My husband and I decided to get away for 4 days no kids. We debated going to Mexico (our destination of choice)...but decided to try something different and always wanted to go to the Dominican Republic. Needless to say, we will be heading back to Mexico next time. The resort and rooms were average, certainly nothing special. The food was average at best. We did have two good dinners at the Italian Restaurant and the Brazilian Restaurant. The Royal Gourmet was mediocre. Had a lamb chop the last night that was virtually inedible. Despite all this (which I could overlook)...the service was below standard. We saw the famed "butler" once on check in and never saw her again. There was absolutely no consistency with staff so we were never able to get to know a particular bartender. It was almost as if they were doing you a favor waiting on you. In Mexico they are so hospitable and can't do enough to make your stay great. Here...not so much. The beaches were beautiful...pool ok.

We had plans to go on vacation in the states, but or plans were changed at the last minute and couldn't go on our already planned vacation. We booked this trip less than a day before the trip!The entire process was painless[...]! Our flight and hotel definitely lived up to our expectations! This was our second trip to Punta Cana and this hotel is definitely worth the money! It's only 20 minutes from the Airport, a very refreshing feeling after a long plane flight. Do yourself a favor and get the swim up rooms, they are spectacular! The hotel REALLY enforces the "Adults only aspect", a family of four some how wondered into the pool and within 5 minutes hotel security was escorting them out!

The resort was beautiful. The service was outstanding. The food was good, probably better than most all inclusives. We would definitely come back.

[...] The resort itself is amazing[...].

quiet place...food ok...staff lovely...gorgeous beach...

Good food, great beach, excellent service and premium drinks.