$406 Avg/night
Rate and special offer based on Check-in: Aug 4, 2014 Check-out: Aug 6, 2014

The Reserve at Paradisus Palma Real All Inclusive

5 stars
Playa de Bavaro, Punta Cana,
Hotel Overview
Reviewer score
4.3
out of 5
104 reviews
2nd Fantastic Trip to the Reserve at Palma Real

This was our family’s second fantastic visit to the Paradisus Palma Real Reserve Family Concierge,... See full review

  • All Inclusive Explorer
  • May 19, 2014
Best All Inclusive ever. Has a Kid Zone. Makes Riu and Sandals look like a joke.

This hotel was wonderful--but there were two things I wasn't crazy about. I'll get to those in a... See full review

  • Whiznit
  • Apr 7, 2014
Boutique hideaway suites on beachfront mega-resort in Punta Cana
Welcome to luxury redefined at The Reserve at Paradisus Palma Real, on Playa Bavaro in Punta Cana. A boutique sanctuary within the Romanesque glamour of Paradisus Palma Real Resort, The Reserve features nearly 190 residential concierge suites, including family concierge suites, suites with a private garden, swim-up suites and presidential suites. Guests enjoy access to three restaurants, a spectacular freeform swimming pool, a pool for kids, guest lounge, private beach with concierge service and more.
Highlights
  • Find sanctuary at The Reserve, a private luxury accommodation on the Paradisus resort property
  • Drop kids off at the Paradisus Kids Zone
  • Enjoy relaxing on the dreamy Playa Bavaro with full concierge services provided by the resort
  • Unlimited golf green fees at Cocotal Golf & Country Club located right in front of the hotel
  • 7 stars Michelin rated Chef Martin Berasategui at "Passion by Martin Berasategui " ($) at Paradisus Palma Real
  • Free Internet
  • Dedicated Family Concierge to coordinate activities and services during the day
  • Cell phone or Walkie-talkie radio for all-day communication with your Family Concierge
  • Spectacular Kid's Zone with mini-water park with slides and water features
  • Palma Real Shopping Village, Punta Cana's biggest shopping mall, is right in front of the hotel
  • Complimentary Internet access in rooms and also in The Reserve lounge
  • Connecting rooms available. Payable extra.
Location
The Reserve at Paradisus Palma Real is nestled within the Paradisus Palma Real Resort on Playa Bavaro, in Punta Cana. Located in La Altagracia, the easternmost province of the Dominican Republic, the Punta Cana area is legendary for a sunny climate, miles of picture-perfect beaches, golfing, historic sites, nature preserves and upscale resorts.
Rooms

The Reserve 190 luxuriously appointed Residential Concierge Suites including Family Concierge Suites, Suites with Private Garden,  spectacular Swim-up Suites.  All rooms feature a separate living area with sofa bed, Jacuzzi for two on the terrace, two flat-screen TV's, CD & DVD Player and free internet access.


Family Concierge Suites

Families will find their perfect vacation with the unique Family Concierge service. Starting with the Family Concierge Suites with the possibility to book connected rooms, including Paradisus Kids Kit, dedicated concierge, exclusive services and activities and access to huge Kids Zone with mini water park with slides and right in front the children's swimming pool and toddler splash pool.

Dining
Guests at The Reserve at Paradisus Palma Real Resort suites enjoy three a la carte restaurants: the Mediterranean-cuisine Aqua, Teppanyaki Mizu and exclusive Gabi Club. The Reserve also offers access to a poolside grill and bars at both the Gabi Club and H2O.
Recreation
Guests at The Reserve at Paradisus enjoy all-inclusive and additional-fees activities ranging from a variety of swimming pools to the YHI SPA, a fitness center and the on-site Kids Zone, with games, swimming, classes and other activities for the younger folks.
Transportation
  • Punta Cana International Airport (12.6 mi/20.3 km)
Attractions
  • Palma Real Shopping Village (0.5 mi/0.8 km)
  • Reserva Ecologica Ojos Indigenas (14 mi/22.5 km)
  • Basilica de Higuey (31.5 mi/50.8 km)
  • Casa de Ponce de Leon (53.1 mi/85.5 km)
  • Altos de Chavon (65.1 mi/105 km)
  • Santo Domingo (133 mi/214 km)
  •  Cocotal Golf & Country Club

  •  San Juan Shopping

Hotel Map

18.6766 -68.4117
Area served
Punta Cana, Dominican Republic
Nearby airports
The resort is just 20 minutes from Punta Cana International Airport (PUJ), 90 minutes from La Romana airport (LRM) and three and half hours from Santo Domingo International airport (SDQ).
Area description
The Reserve is located at the entrance of Paradisus Palma Real Resort located on the Domincan Republic's legendary Bavaro beach with its pristine white sands and is only a few minutes away from The Cocotal Golf & Country Club and the Palma Real Shopping Village.

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The Reserve at Paradisus Palma Real All Inclusive Rooms

The Reserve One Bedroom Master Suites Swim Up
The One Bedroom Master Swim up Suites are equipped with one King or two Queen Beds (on request on arrival at the hotel). Room size is 1077 sq. ft. Including Direct access to the swimming pool from terrace area with submerged bed, dining area, Jacuzzi for two on the bathroom and on the terrace, 915 sq.ft private outdoor patio and garden area, private Bali bed and canopy and connection with One Bedroom Swim up Suite ($) All The Reserve Suite accommodations feature separate living area with sofa bed, individually controlled A/C and ceiling fan, private terrace or balcony, Jacuzzi for two on the balcony, European spa jet-shower, double closets, two flat-screen TVs, CD player & DVD player, Coffee maker machine or Nespresso machine, daily stocked mini bar, 24-hour room service, free high-speed Internet access, safe deposit box, dining area and many more.
The Reserve One Bedroom Master Suites
The One Bedroom Master Suites are equipped with one King or two Queen Beds (on request on arrival at the hotel). Room size is 1077 sq. ft. Including dining area, Jacuzzi for two in the bathroom and on the balcony and connection with One Bedroom Suite ($) All The Reserve Suite accommodations feature separate living area with sofa bed, individually controlled A/C and ceiling fan, private terrace or balcony, Jacuzzi for two on the balcony, European spa jet-shower, double closets, two flat-screen TVs, CD player & DVD player, Coffee maker machine or Nespresso machine, daily stocked mini bar, 24-hour room service, free high-speed Internet access, safe deposit box, dining area and many more.
The Reserve Family Concierge One Bedroom Suite
Ideal for families, The Reserve Family Concierge One Bedroom Suites offer view of our pool or lush gardens and are conditioned with all the amenities that define Paradisus Palma Real Resort's elegant suites plus added benefits that are designed with family vacations in mind. These Suites are equipped with one King or two Queen Beds (on request on arrival at the hotel) and feature upgraded amenities. Room size is 807 sq. ft. including the following exclusive Family Concierge amenities PlayStation (on request), children's mini bathrobes and slippers, children's amenities kit in the bathroom, children's towels and children's pillows, Jacuzzi for two on the terrace, separate living room area with sofa bed, daily stocked mini-bar including children's drinks, personalized turn-down service with milk and cookies, pillow menu, bathrobes and slippers for the parents and luxury bathroom amenities.
The Reserve Family Concierge One Bedroom Master Suites
The Reserve Family concierge One Bedroom Master Suites are equipped with one King or two Queen Beds (on request on arrival at the hotel). Room size is 1077 sq. ft. including the following exclusive Family Concierge amenities PlayStation (on request), children's mini bathrobes and slippers, children's amenities kit in the bathroom, children's towels and children's pillows, Jacuzzi for two on the terrace and bathroom, separate living room area with sofa bed, daily stocked mini-bar including children's drinks, personalized turn-down service with milk and cookies, pillow menu, bathrobes and slippers for the parents and luxury bathroom amenities.
The Reserve One Bedroom Swim Up Suites
The One Bedroom Suites Swim Up are equipped with one King or two Queen Beds (on request on arrival at the hotel). Room size is 807 sq. ft. including direct access to the swimming pool from terrace area with submerged bed, dining area, Jacuzzi for two on the terrace, 818 sq.ft. private outdoor patio and garden, private Bali Bed and canopy and connection with One Bedroom Master Swim-up Suite ($). All The Reserve Suite accommodations feature separate living area with sofa bed, individually controlled A/C and ceiling fan, private terrace or balcony, Jacuzzi for two on the balcony, European spa jet-shower, double closets, two flat-screen TVs, CD player & DVD player, Coffee maker machine or Nespresso machine, daily stocked mini bar, 24-hour room service, free high-speed Internet access, safe deposit box, dining area and many more.
The Reserve One Bedroom Suite with Private Garden
The One Bedroom Suites with private patio and garden are equipped with one King or two Queen Beds (on request on arrival at the hotel). Room size is 807 sq. ft. including Jacuzzi for two on the terrace, 818 sq.ft private outdoor patio and garden area, private Bali bed and canopy and connection with One Bedroom Master Suite with private patio and garden ($) All The Reserve Suite accommodations feature separate living area with sofa bed, individually controlled A/C and ceiling fan, private terrace or balcony, Jacuzzi for two on the balcony, European spa jet-shower, double closets, two flat-screen TVs, CD player & DVD player, Coffee maker machine or Nespresso machine, daily stocked mini bar, 24-hour room service, free high-speed Internet access, safe deposit box, dining area and many more.
The Reserve One Bedroom Suites
Oversized suites with beautiful views of the resort's pools or lush gardens are elegantly decorated in the tones of the Caribbean with dark mahogany furniture and marble floors. Step inside your very own private sanctuary of elegance and tranquility and relish in your personal corner of Paradise. The One Bedroom Suites are equipped with one King or two Queen Beds (on request on arrival at the hotel). Room size is 807 sq. ft. Including Jet Tub for two on the balcony, connection with One Bedroom Master Suite ($) and dining area. All The Reserve Suite accommodations feature separate living area with sofa bed, individually controlled A/C and ceiling fan, private terrace or balcony, Jacuzzi for two on the balcony, European spa jet-shower, double closets, two flat-screen TVs, CD player & DVD player, Coffee maker machine or Nespresso machine, daily stocked mini bar, 24-hour room service, free high-speed Internet access, safe deposit box, dining area and many more.
The Reserve One Bedroom Master Suites
The One Bedroom Master Suites with private patio and garden are equipped with one King or two Queen Beds (on request on arrival at the hotel). Room size is 1077 sq. ft. including Jacuzzi for two on the bathroom and on the terrace, 915 sq.ft private outdoor patio and garden area, private Bali bed and canopy and connection with One Bedroom Suite with private patio and garden ($). All The Reserve Suite accommodations feature separate living area with sofa bed, individually controlled A/C and ceiling fan, private terrace or balcony, Jacuzzi for two on the balcony, European spa jet-shower, double closets, two flat-screen TVs, CD player & DVD player, Coffee maker machine or Nespresso machine, daily stocked mini bar, 24-hour room service, free high-speed Internet access, safe deposit box, dining area and many more.

Amenities

  • All inclusive
  • Free internet
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Casino
Spa
Night club
Golf
Game room
Tennis
Dining
All inclusive
Bar/Lounge
Restaurant
24 hour room service
Room service
Services
Business center
Laundry service
Childcare Service
In-Room Safe
Tour desk
Barber/Beauty shop
Doctor on call
Gift shop
Currency exchange
Internet
Free internet
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Dining

Passion by Martin Berasategui ($) at Paradisus Palma Real
Paradisus Palma Real opened the doors to its re-imagined restaurant, Passion by Martin Berasategui ($). Lauded by gourmands around the world, Chef Berasategui is famous for his delectable cuisine which is crafted with masterful technique. Guests will be able to dine a la carte or indulge in a tasting menu complete with wine pairings.
Eight restaurants and eight bars at Paradisus Pama Real
As The Reserve guest you have also free access to the services, facilities and restaurants of Paradisus Palma Real (not included Royal Service area).
Aqua
Aqua at The Reserve with Mediterranean Cuisine featuring a la carte international delectable specialties.
Mizu
Mizu Teppanyaki show at the brand new The Reserve
GABi Club
GABi, the chill-out club with chic but casual elegance where bar, restaurant and pool come together in a unique harmony. Every day and every night people come to mingle, to meet, feel the beat, have a drink, catch the groove and experience new emotions in a fashion-forward ambiance.
Hydro Grill
Open all day for quick bites, sandwiches and snacks by the pool.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (104)

Ratings and reviews for The Reserve at Paradisus Palma Real All Inclusive

Overall score

4.3 / 5
5.01.0
104 out of 104
Amenities:
4.5
Room cleanliness:
4.6
Hotel staff:
4.2
Room comfort:
4.6
Location:
4.4
Value:
4.3

86% would recommend to a friend.

Sort by:
Review of The Reserve at Paradisus Palma Real All Inclusive

Reviewer score

5
5.01.0
Soteropoulos Family
Chicago
Jul 16, 2012

Amazing Stylish Vacation

My husband, teen son and I just got back and had a fabulous time. I can't say enough about the grounds ,decor and overall feel of this resort. Think W hotel goes caribbean. The food was very good at the reserve restaurants and it was a real treat to have Gabi Beach included. We will be defiantly be returning in 6 months!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
Review of The Reserve at Paradisus Palma Real All Inclusive

Reviewer score

5
5.01.0
Chuchi Rivero
Aventura, Florida
Nov 13, 2012

Culinary

The best on the premise is from Chef Octavio at the Poolside of the Reserve and his assistants and waiters. Excellent and original tasting food.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: In Hotel

Chef Octavio by the poolside

Review of The Reserve at Paradisus Palma Real All Inclusive

Reviewer score

5
5.01.0
Flying all day
DMV
Jan 24, 2013

Excellent

Great Couples getaway. The staff the resort is excellent

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short walk from hotel

Head to the Paradisus Palma Real Main hotel for late night food

Review of The Reserve at Paradisus Palma Real All Inclusive

Reviewer score

5
5.01.0
Anonymous
Tacoma, WA
Jun 20, 2010

Perfect For A Family Vacation

Punta Cana, Palma Real-Reserve- was the most fantastic experience I have ever had. Went there as one member of a destination wedding and stayed 3nights, 4 days. I have to say that it was the greatest gift I have ever given to myself. I've never done this before so I was quite impressed. I wanted to bask in the sun so I was really excited to see the pool right there just a few steps away. I enjoyed the jacuzzi and the swim plus a drink or two in the pool. I commend the men and women who provide the services, esp.dining, room service, housekeeping. They treated us with utmost patience and courtesy. Without their wonderful friendly attitude, it would not have been as enjoyable. They are as much a part of the package as the grand structure of the hotel. I loved all the art and decor all around! Thank you for the beautiful, unforgetable respite.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of The Reserve at Paradisus Palma Real All Inclusive

Reviewer score

5
5.01.0
KatFamily
Toronto
Jan 10, 2013

The best resort in Punta Cana

I would give The Reserve at Paradisus Palma Real a 6-star rating as it is unfair to rank it at a similar rate as the other 5-star resorts in Punta Cana. The Reserve at Paradisus Palma Real is above and beyond other all-inclusive resorts. We have visited The Reserve seven times and not a single visit was a disappointment in any way. We often come back to this resort and it always surprises us with continuous changes and improvements. The pleasant surprises start from the moment you arrive. The check-in process is super fast and smooth. You feel as though you’ve been expected with anticipation. The rooms are spacious and comfortable with all necessities at hands. Modern furniture, tasteful room design and exceptional cleanness and freshness are the highlights of your accommodation at the resort. The Reserve grounds are manicured to perfection. Pools are the real highlights of The Reserve. Whether you wish to socialize with other guests, play with children or stay in privacy you will find that kind of place for you by one of the pools at The Reserve. The Gabi Beach is absolutely stunning. There is a full bar service at the beach so you may enjoy your time and delicious drinks without even leaving your beach bed. Spoil yourself by visiting the Gabi Beach bartenders Hector and Victor who we consider to be the best bartenders in Paradisus. There are many restaurants within both Palma Real and The Reserve for any taste. Whether you are looking for casual or formal dining, you will definitely find something that suites your taste. If you are at the resort for 10+ days visit all the restaurants at least once. But if you are there for a week then we would highly recommend visiting Vento (Italian), Steakhouse (newly opened by the beach), Passion, Mitzu and Hydro Grill at The Reserve. The Gabi Club is a buffet restaurant at The Reserve, has a nice selection of food for dinner and is the best place to hang out in the evening. You will be well entertained at night with a variety of quality shows, which you would not see anywhere else in Punta Cana. Fire Show at the beach, amazing Cirque-du-Soleil style Circus Show, Michael Jackson Show and so on, they are all excellently choreographed by the talented entertainment team of Palma Real and invited performers. If you are travelling with children then The Reserve is the place for you to be. The absolutely amazing Kidz Club will exceed your expectations. The great inside and outside play area with lots of games and toys is complemented by the huge kids pool with animal slides. Staff does an astonishing job and our child was always happy to go there. It is hard to select any specific staff member as they are all so wonderful and kind. Sahoni, Jendhaly, Natali, Ynes, Wanda, Angel, Ruth – thank you all for keeping our daughter safe and happy during our visit. Our family would highly recommend this resort for those travelers who value high quality accommodation, variety of international cuisine restaurants, great service, world class spa, day and night activities, enjoyable entertainment and Dominican hospitality.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Review of The Reserve at Paradisus Palma Real All Inclusive

Reviewer score

5
5.01.0
Claire newly-wed
Nashua, NH
May 19, 2010

Friendly service

My fiance and I were married on the beach and opted to stay at the Reserve because of the kid friendly pools and upgraded rooms. Babysitting was available through the Kids Zone staff. This was the first time at an all-inclusive for us and it was fantastic. All gratutities were included too. Staff was very pleasant and our wedding planners took care of everything. Not sure if it was the time of year, but both Reserve and Palma Real were very quiet. Perhaps it's because the resort was so spacious. Shuttle (golf carts) to and from the beach/Palma Real were readily available, but the walk was less than 10 minutes. Highly recommended!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: In Hotel

when making dinner reservations (required at a couple of restaurants) book by 4 pm on that day.

Review of The Reserve at Paradisus Palma Real All Inclusive

Reviewer score

5
5.01.0
Anonymous
Southern Atlantic
Jan 24, 2011

The sun shines every day

There is work to be done on the reservations for dinner and the numbers in a party. However, we found the staff willing and able to make changes and ready to listen to input: good or not so good. The ambience and setting cannot be beaten. Weather was perfect everyday. We found for an inclusive it was tops.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: In Hotel

Make reservations for your party on arrival, do for Sun-Tues and then redo Wed-Sat. The best eating experiences are at Passion and Vento, Aqua is ok. Follow the dress code and enjoy.

Review of The Reserve at Paradisus Palma Real All Inclusive

Reviewer score

5
5.01.0
Juca7584
Stamford
May 20, 2012

The Best vacation ever

I had the best vacation ever I hope I can come back soon

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of The Reserve at Paradisus Palma Real All Inclusive

Reviewer score

5
5.01.0
Mascarenhas
Hoffman Estates, IL
Nov 29, 2012

Fabulous Escape to Paradise

This hotel is one of the better hotels in Punta Cana. Location is perfect - lots of restaurants, great choice of restaurants. Nothing spectacular about the Casino. But they had activities every night (like a show/dance etc). Great rooms; great pools; all-inclusive really does mean all-inclusive with a lot of drinks covered (except the very top end shelf). Scuba, wind surfing etc is included for free! BUT you need to sign up for it else its really hard to get an open spot. I recommend you reach out to guest services the first day and block out slots for the activities.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Time-saving tip: Short walk from hotel

for water activities, make your reservations early - maybe even make two because it is dependent on the weather. If the waters are rough, they cancel the class.

Review of The Reserve at Paradisus Palma Real All Inclusive

Reviewer score

5
5.01.0
Gabrielat
Chattanooga TN
Mar 11, 2013

Luxurious. Paradise!

My wife and I stayed here during our honeymoon. Start to finish it was a fantastic experience. The location is beautiful and from the start we were treated like royalty. The people are so kind and personable. We loved our room. We stayed at the one bedroom master's suite. They graciously upgraded us for free from the reg one bedroom suite i had booked because it had two queen beds which we obviously didn't need for one married couple. The food was excellent and service unmatched. We had a very blessed time in the Palma Real.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Entertainment tip: Short drive from hotel

Do the boogie off=road cart exercions they are awesome! Remember to bring some dollar bills for tips, although not required they really appreciate a few dollars for tips and it motivates them for even better service.

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