$528 Avg/night
Rate and special offer based on Check-in: Jan 4, 2015 Check-out: Jan 6, 2015

The Reserve at Paradisus Palma Real All Inclusive

5 stars
Playa de Bavaro, Punta Cana,
Best In Stay
Hotel Overview
Reviewer score
4.4
out of 5
88 reviews
Beautiful resort and accommodations

The hotel was beautiful and very accommodating for my party of 11 See full review

  • Chicago Boss
  • Nov 14, 2014
Fantastic family getaway

First, I would like to thank Norberto de la Rosa our concierge, Carlos Pena our activities... See full review

  • TMD14
  • Oct 13, 2014
Boutique hideaway suites on beachfront mega-resort in Punta Cana
Welcome to luxury redefined at The Reserve at Paradisus Palma Real, on Playa Bavaro in Punta Cana. A boutique sanctuary within the Romanesque glamour of Paradisus Palma Real Resort, The Reserve features nearly 190 residential concierge suites, including family concierge suites, suites with a private garden, swim-up suites and presidential suites. Guests enjoy access to three restaurants, a spectacular freeform swimming pool, a pool for kids, guest lounge, private beach with concierge service and more.
Highlights
  • Find sanctuary at The Reserve, a private luxury accommodation on the Paradisus resort property
  • Drop kids off at the Paradisus Kids Zone
  • Enjoy relaxing on the dreamy Playa Bavaro with full concierge services provided by the resort
  • Unlimited golf green fees at Cocotal Golf & Country Club located right in front of the hotel
  • 7 stars Michelin rated Chef Martin Berasategui at "Passion by Martin Berasategui " ($) at Paradisus Palma Real
  • Free Internet
  • Dedicated Family Concierge to coordinate activities and services during the day
  • Cell phone or Walkie-talkie radio for all-day communication with your Family Concierge
  • Spectacular Kid's Zone with mini-water park with slides and water features
  • Palma Real Shopping Village, Punta Cana's biggest shopping mall, is right in front of the hotel
  • Complimentary Internet access in rooms and also in The Reserve lounge
  • Connecting rooms available. Payable extra.
Location
The Reserve at Paradisus Palma Real is nestled within the Paradisus Palma Real Resort on Playa Bavaro, in Punta Cana. Located in La Altagracia, the easternmost province of the Dominican Republic, the Punta Cana area is legendary for a sunny climate, miles of picture-perfect beaches, golfing, historic sites, nature preserves and upscale resorts.
Rooms

The Reserve 190 luxuriously appointed Residential Concierge Suites including Family Concierge Suites, Suites with Private Garden,  spectacular Swim-up Suites.  All rooms feature a separate living area with sofa bed, Jacuzzi for two on the terrace, two flat-screen TV's, CD & DVD Player and free internet access.


Family Concierge Suites

Families will find their perfect vacation with the unique Family Concierge service. Starting with the Family Concierge Suites with the possibility to book connected rooms, including Paradisus Kids Kit, dedicated concierge, exclusive services and activities and access to huge Kids Zone with mini water park with slides and right in front the children's swimming pool and toddler splash pool.

Dining
Guests at The Reserve at Paradisus Palma Real Resort suites enjoy three a la carte restaurants: the Mediterranean-cuisine Aqua, Teppanyaki Mizu and exclusive Gabi Club. The Reserve also offers access to a poolside grill and bars at both the Gabi Club and H2O.
Recreation
Guests at The Reserve at Paradisus enjoy all-inclusive and additional-fees activities ranging from a variety of swimming pools to the YHI SPA, a fitness center and the on-site Kids Zone, with games, swimming, classes and other activities for the younger folks.
Transportation
  • Punta Cana International Airport (12.6 mi/20.3 km)
Attractions
  • Palma Real Shopping Village (0.5 mi/0.8 km)
  • Reserva Ecologica Ojos Indigenas (14 mi/22.5 km)
  • Basilica de Higuey (31.5 mi/50.8 km)
  • Casa de Ponce de Leon (53.1 mi/85.5 km)
  • Altos de Chavon (65.1 mi/105 km)
  • Santo Domingo (133 mi/214 km)
  •  Cocotal Golf & Country Club

  •  San Juan Shopping

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The Reserve at Paradisus Palma Real All Inclusive Rooms

The Reserve One Bedroom Master Suites Swim Up
The One Bedroom Master Swim up Suites are equipped with one King or two Queen Beds (on request on arrival at the hotel). Room size is 1077 sq. ft. Including Direct access to the swimming pool from terrace area with submerged bed, dining area, Jacuzzi for two on the bathroom and on the terrace, 915 sq.ft private outdoor patio and garden area, private Bali bed and canopy and connection with One Bedroom Swim up Suite ($) All The Reserve Suite accommodations feature separate living area with sofa bed, individually controlled A/C and ceiling fan, private terrace or balcony, Jacuzzi for two on the balcony, European spa jet-shower, double closets, two flat-screen TVs, CD player & DVD player, Coffee maker machine or Nespresso machine, daily stocked mini bar, 24-hour room service, free high-speed Internet access, safe deposit box, dining area and many more.
The Reserve One Bedroom Master Suites
The One Bedroom Master Suites are equipped with one King or two Queen Beds (on request on arrival at the hotel). Room size is 1077 sq. ft. Including dining area, Jacuzzi for two in the bathroom and on the balcony and connection with One Bedroom Suite ($) All The Reserve Suite accommodations feature separate living area with sofa bed, individually controlled A/C and ceiling fan, private terrace or balcony, Jacuzzi for two on the balcony, European spa jet-shower, double closets, two flat-screen TVs, CD player & DVD player, Coffee maker machine or Nespresso machine, daily stocked mini bar, 24-hour room service, free high-speed Internet access, safe deposit box, dining area and many more.
The Reserve Family Concierge One Bedroom Suite
Ideal for families, The Reserve Family Concierge One Bedroom Suites offer view of our pool or lush gardens and are conditioned with all the amenities that define Paradisus Palma Real Resort's elegant suites plus added benefits that are designed with family vacations in mind. These Suites are equipped with one King or two Queen Beds (on request on arrival at the hotel) and feature upgraded amenities. Room size is 807 sq. ft. including the following exclusive Family Concierge amenities PlayStation (on request), children's mini bathrobes and slippers, children's amenities kit in the bathroom, children's towels and children's pillows, Jacuzzi for two on the terrace, separate living room area with sofa bed, daily stocked mini-bar including children's drinks, personalized turn-down service with milk and cookies, pillow menu, bathrobes and slippers for the parents and luxury bathroom amenities.
The Reserve Family Concierge One Bedroom Master Suites
The Reserve Family concierge One Bedroom Master Suites are equipped with one King or two Queen Beds (on request on arrival at the hotel). Room size is 1077 sq. ft. including the following exclusive Family Concierge amenities PlayStation (on request), children's mini bathrobes and slippers, children's amenities kit in the bathroom, children's towels and children's pillows, Jacuzzi for two on the terrace and bathroom, separate living room area with sofa bed, daily stocked mini-bar including children's drinks, personalized turn-down service with milk and cookies, pillow menu, bathrobes and slippers for the parents and luxury bathroom amenities.
The Reserve One Bedroom Swim Up Suites
The One Bedroom Suites Swim Up are equipped with one King or two Queen Beds (on request on arrival at the hotel). Room size is 807 sq. ft. including direct access to the swimming pool from terrace area with submerged bed, dining area, Jacuzzi for two on the terrace, 818 sq.ft. private outdoor patio and garden, private Bali Bed and canopy and connection with One Bedroom Master Swim-up Suite ($). All The Reserve Suite accommodations feature separate living area with sofa bed, individually controlled A/C and ceiling fan, private terrace or balcony, Jacuzzi for two on the balcony, European spa jet-shower, double closets, two flat-screen TVs, CD player & DVD player, Coffee maker machine or Nespresso machine, daily stocked mini bar, 24-hour room service, free high-speed Internet access, safe deposit box, dining area and many more.
The Reserve One Bedroom Suite with Private Garden
The One Bedroom Suites with private patio and garden are equipped with one King or two Queen Beds (on request on arrival at the hotel). Room size is 807 sq. ft. including Jacuzzi for two on the terrace, 818 sq.ft private outdoor patio and garden area, private Bali bed and canopy and connection with One Bedroom Master Suite with private patio and garden ($) All The Reserve Suite accommodations feature separate living area with sofa bed, individually controlled A/C and ceiling fan, private terrace or balcony, Jacuzzi for two on the balcony, European spa jet-shower, double closets, two flat-screen TVs, CD player & DVD player, Coffee maker machine or Nespresso machine, daily stocked mini bar, 24-hour room service, free high-speed Internet access, safe deposit box, dining area and many more.
The Reserve One Bedroom Suites
Oversized suites with beautiful views of the resort's pools or lush gardens are elegantly decorated in the tones of the Caribbean with dark mahogany furniture and marble floors. Step inside your very own private sanctuary of elegance and tranquility and relish in your personal corner of Paradise. The One Bedroom Suites are equipped with one King or two Queen Beds (on request on arrival at the hotel). Room size is 807 sq. ft. Including Jet Tub for two on the balcony, connection with One Bedroom Master Suite ($) and dining area. All The Reserve Suite accommodations feature separate living area with sofa bed, individually controlled A/C and ceiling fan, private terrace or balcony, Jacuzzi for two on the balcony, European spa jet-shower, double closets, two flat-screen TVs, CD player & DVD player, Coffee maker machine or Nespresso machine, daily stocked mini bar, 24-hour room service, free high-speed Internet access, safe deposit box, dining area and many more.
The Reserve One Bedroom Master Suites
The One Bedroom Master Suites with private patio and garden are equipped with one King or two Queen Beds (on request on arrival at the hotel). Room size is 1077 sq. ft. including Jacuzzi for two on the bathroom and on the terrace, 915 sq.ft private outdoor patio and garden area, private Bali bed and canopy and connection with One Bedroom Suite with private patio and garden ($). All The Reserve Suite accommodations feature separate living area with sofa bed, individually controlled A/C and ceiling fan, private terrace or balcony, Jacuzzi for two on the balcony, European spa jet-shower, double closets, two flat-screen TVs, CD player & DVD player, Coffee maker machine or Nespresso machine, daily stocked mini bar, 24-hour room service, free high-speed Internet access, safe deposit box, dining area and many more.

Amenities

  • All inclusive
  • Free internet
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Casino
Spa
Night club
Golf
Game room
Tennis
Dining
All inclusive
Bar/Lounge
Restaurant
24 hour room service
Room service
Services
Business center
Laundry service
Childcare Service
In-Room Safe
Tour desk
Barber/Beauty shop
Doctor on call
Gift shop
Currency exchange
Internet
Free internet
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Dining

Passion by Martin Berasategui ($) at Paradisus Palma Real
Paradisus Palma Real opened the doors to its re-imagined restaurant, Passion by Martin Berasategui ($). Lauded by gourmands around the world, Chef Berasategui is famous for his delectable cuisine which is crafted with masterful technique. Guests will be able to dine a la carte or indulge in a tasting menu complete with wine pairings.
Eight restaurants and eight bars at Paradisus Pama Real
As The Reserve guest you have also free access to the services, facilities and restaurants of Paradisus Palma Real (not included Royal Service area).
Aqua
Aqua at The Reserve with Mediterranean Cuisine featuring a la carte international delectable specialties.
Mizu
Mizu Teppanyaki show at the brand new The Reserve
GABi Club
GABi, the chill-out club with chic but casual elegance where bar, restaurant and pool come together in a unique harmony. Every day and every night people come to mingle, to meet, feel the beat, have a drink, catch the groove and experience new emotions in a fashion-forward ambiance.
Hydro Grill
Open all day for quick bites, sandwiches and snacks by the pool.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (88)

Ratings and reviews for The Reserve at Paradisus Palma Real All Inclusive

Overall score

4.4 / 5
5.01.0
88 out of 88
Amenities:
4.6
Room cleanliness:
4.6
Hotel staff:
4.3
Room comfort:
4.7
Location:
4.4
Value:
4.3

88% would recommend to a friend.

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Review of The Reserve at Paradisus Palma Real All Inclusive

Reviewer score

5
5.01.0
Luipi
Business
Weston, Florida
Jul 30, 2012

Better, Impossible!!!

Best vacation ever, very exclusive resort, love Dominican Rep and there people.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of The Reserve at Paradisus Palma Real All Inclusive

Reviewer score

5
5.01.0
Paradise Queen
Business
Baton Rouge, Louisiana
Jul 31, 2012

Pure Paradise

The Reserve was by far one of the best hotels I have stayed at! The room was great! Our room was not ready but they upgraded our room to one with a spa on the balcony! The room is just as beautiful as the pictures online. The staff was very friendly and well groomed compared to the other hotels staff. The Reserve is a lot nicer than the larger hotel at palma real, it has great amenities but it is not directly on the beach. There are golf carts that run continously to the beach and the larger hotel.Overall it was a wonderful experience!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of The Reserve at Paradisus Palma Real All Inclusive

Reviewer score

5
5.01.0
merce123
Business
miami
Jun 22, 2012

RELAXING RELAXING REALXING

It was wonderful by the second day the staff knew our names what drinks we liked, it was incredible. If we were missing something in our room it was brought to us immediately.Juan Batista, alberto jimenez, Ladee, Gabriel, hamelet, they were always there and great. The kids zone was wonderful the girls in there were wonderful and my kids loved it in there.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Dining tip: In Hotel

Ask for a domincan meal

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Review of The Reserve at Paradisus Palma Real All Inclusive

Reviewer score

5
5.01.0
Newly mr and mrs
Business
Monterey, California
Oct 22, 2012

Amazing honeymoon!

We loved the Reserve at Paradisus Palma Real! The swim up room was clean and looked exactly like it did in the online photo. The staff was so nice and always offering to help or provide service. The facilities, grounds, spa, and all restaurants were beautiful. The food was delicious and unlimited. The entire Paradisus experience was 5 star! While talking with other travelers from other resorts, it was clear that the Paradisus was the most luxurious resort and the most accommodating resort in the Dominican Republic. We will definitely return soon.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: In Hotel

Unlimited... Even at restaurants with entrees. Just ask for another plate and they will serve it! Even lobster and steak.

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Review of The Reserve at Paradisus Palma Real All Inclusive

Reviewer score

5
5.01.0
Chuchi Rivero
Business
Aventura, Florida
Nov 13, 2012

Culinary

The best on the premise is from Chef Octavio at the Poolside of the Reserve and his assistants and waiters. Excellent and original tasting food.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: In Hotel

Chef Octavio by the poolside

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Review of The Reserve at Paradisus Palma Real All Inclusive

Reviewer score

5
5.01.0
Virus Lady
Business
Philadelphia, PA
Nov 15, 2012

Wonderful Honeymoon

My husband and I stayed here for 8 days in November 2012. The resort was at about 70% capacity. Everything was wonderful. The staff was very friendly. There were many activities offered by the resort. We went horsebacking riding ($), ziplining ($), got a couples massage at YHI spa ($), went kayaking and paddleboating, received a tennis lesson, attended a cocktail class, and attended a spa class. We stayed at The Reserve because we thought it looked a bit more upscale. We were thrilled with the room. The food was great, but sometimes you had to wait a few days to get reservations where you wanted to eat. We enjoyed all of the restaurants to differing degrees - Aqua, Vento, and the Sushi Bar are all highly recommended. The provided nightly entertainment is hit and miss, but when it was not appealing to us, we walked along the beach at night.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Entertainment tip: In Hotel

Some of the resort nightly entertainment is not good, but the Fire Dancers and Le Cirque are definitely worth attending!

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Review of The Reserve at Paradisus Palma Real All Inclusive

Reviewer score

5
5.01.0
Rohkh
Business
New jersey
Nov 24, 2012

Great family getaway

Spent 5 days at the Reserve. Such a nice trip. Great Kids club, good service, a lot of nice restaurants, Good beach and so on. Can't complain. One thing to note: there are a lot of mosquitoes. But That's for all hotels in Punta cana not just here. Overall, very good wish I would come back.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: In Hotel

If you stay at the Reserve, please use restaurants in both hotel. Reserve and main hotel. You can also eat free at Gabi beach. Go there too

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Review of The Reserve at Paradisus Palma Real All Inclusive

Reviewer score

5
5.01.0
Mascarenhas
Business
Hoffman Estates, IL
Nov 29, 2012

Fabulous Escape to Paradise

This hotel is one of the better hotels in Punta Cana. Location is perfect - lots of restaurants, great choice of restaurants. Nothing spectacular about the Casino. But they had activities every night (like a show/dance etc). Great rooms; great pools; all-inclusive really does mean all-inclusive with a lot of drinks covered (except the very top end shelf). Scuba, wind surfing etc is included for free! BUT you need to sign up for it else its really hard to get an open spot. I recommend you reach out to guest services the first day and block out slots for the activities.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Time-saving tip: Short walk from hotel

for water activities, make your reservations early - maybe even make two because it is dependent on the weather. If the waters are rough, they cancel the class.

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Review of The Reserve at Paradisus Palma Real All Inclusive

Reviewer score

5
5.01.0
KatFamily
Business
Toronto
Jan 10, 2013

The best resort in Punta Cana

I would give The Reserve at Paradisus Palma Real a 6-star rating as it is unfair to rank it at a similar rate as the other 5-star resorts in Punta Cana. The Reserve at Paradisus Palma Real is above and beyond other all-inclusive resorts. We have visited The Reserve seven times and not a single visit was a disappointment in any way. We often come back to this resort and it always surprises us with continuous changes and improvements. The pleasant surprises start from the moment you arrive. The check-in process is super fast and smooth. You feel as though you’ve been expected with anticipation. The rooms are spacious and comfortable with all necessities at hands. Modern furniture, tasteful room design and exceptional cleanness and freshness are the highlights of your accommodation at the resort. The Reserve grounds are manicured to perfection. Pools are the real highlights of The Reserve. Whether you wish to socialize with other guests, play with children or stay in privacy you will find that kind of place for you by one of the pools at The Reserve. The Gabi Beach is absolutely stunning. There is a full bar service at the beach so you may enjoy your time and delicious drinks without even leaving your beach bed. Spoil yourself by visiting the Gabi Beach bartenders Hector and Victor who we consider to be the best bartenders in Paradisus. There are many restaurants within both Palma Real and The Reserve for any taste. Whether you are looking for casual or formal dining, you will definitely find something that suites your taste. If you are at the resort for 10+ days visit all the restaurants at least once. But if you are there for a week then we would highly recommend visiting Vento (Italian), Steakhouse (newly opened by the beach), Passion, Mitzu and Hydro Grill at The Reserve. The Gabi Club is a buffet restaurant at The Reserve, has a nice selection of food for dinner and is the best place to hang out in the evening. You will be well entertained at night with a variety of quality shows, which you would not see anywhere else in Punta Cana. Fire Show at the beach, amazing Cirque-du-Soleil style Circus Show, Michael Jackson Show and so on, they are all excellently choreographed by the talented entertainment team of Palma Real and invited performers. If you are travelling with children then The Reserve is the place for you to be. The absolutely amazing Kidz Club will exceed your expectations. The great inside and outside play area with lots of games and toys is complemented by the huge kids pool with animal slides. Staff does an astonishing job and our child was always happy to go there. It is hard to select any specific staff member as they are all so wonderful and kind. Sahoni, Jendhaly, Natali, Ynes, Wanda, Angel, Ruth – thank you all for keeping our daughter safe and happy during our visit. Our family would highly recommend this resort for those travelers who value high quality accommodation, variety of international cuisine restaurants, great service, world class spa, day and night activities, enjoyable entertainment and Dominican hospitality.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of The Reserve at Paradisus Palma Real All Inclusive

Reviewer score

5
5.01.0
Artem
Business
Mountin View, CA
Jan 14, 2013

Great all inclusive resort for families with children

Great place if you have children. Buffet is great. Room is cleaned twice per day. Freiendly personal. You need to ask for a golf car to go to the beach, but it takes about 3 min. If you are travveling w/o children you probably better go not to the reserve, but in Palma Real itself, that is on the beach.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Dining tip: In Hotel

Try passion restarant.

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