$262 Avg/night
Rate and special offer based on Check-in: Oct 2, 2015 Check-out: Oct 5, 2015

Sanctuary Cap Cana by Alsol -All Inclusive

5 stars
View map of Cap Cana, Punta Cana,

Hotel Overview

Reviewer score
4.3
out of 5
68 reviews
Punta Cana getaway 2015

This way a well needed vacation for us, and as we arrived to the airport. Our experience was... See full review

  • Abel H.
  • Aug 27, 2015
We LOVED Sanctuary Cap Cana!

The grounds are lovely & well manicured. We enjoyed the all inclusive option and had no worries.... See full review

  • Cigar Lady Dallas
  • Aug 26, 2015

The sprawling villa façade of Sanctuary Cap Cana is only one clue to the grandeur that lies within. The Spanish Colonial-inspired resort spares no opulence. Guests retire to spacious suites and villas-some with direct access to the saltwater pool. Restaurants and bars play up the tropical setting, while an upscale spa ensures private time.

Dining

Restaurants at Sanctuary Cap Cana pay special attention to ambiance. Blue Marlin, a casual seafood eatery, sets the scene for relaxation with oceanfront dining, while Argentinean grill The Steakhouse stirs drama with a cast iron and brick oven that uses charcoal to fire juicy meats to perfection. For the most special of occasions, request a private, candlelit, seaside table. Follow up with a cocktail at the romantic Love bar, one of many lounges on the property.

Rooms

Guests unwind in high style in the suites and villas in Sanctuary Cap Cana. Some rooms take on contemporary style (think espresso wood platform beds and mod lamps), while others veer more tropical (intricate cutout arches, straw-based furniture and knotty wood walls). Upscale amenities raise the comfort, thanks to fine linens, silk bathrobes and marble floors. Soaring ceilings and expansive patios or balconies amplify the luxury. An extraordinary treat: Some rooms offer swim-out access to the saltwater pool.

Property features

Visitors get pampered at the resident spa, a retreat beloved for its pool, hydrotherapy services and massages. Guests also indulge in the five swimming pools, bartending and dance lessons and golf courses nearby.

Highlights
  • Resort with high-end amenities
  • Full-service spa
  • Multiple restaurants and bars
  • Some rooms with direct access to the saltwater pool
  • Near two Jack Nicklaus-designed golf courses
Nearby attractions
  • El Cortecito (0.2 mi/0.3 km)
  • Playa Bavaro (9 mi/14.5 km)
  • Cap Cana (4.2 mi/6.8 km)
  • Cabo San Rafael (8.8 mi/14.1 km)
  • Boca de Yuma (20.6 mi/33.2 km)
Business
  • 15,846-square-foot convention center for up to 550 guests
  • 18,279 square feet of event space
  • Business center
Transportation
  • Punta Cana International Airport (3.7 mi/6 km)

Top hotels

Recommendations for you

Customers who viewed Sanctuary Cap Cana by Alsol -All Inclusive also booked these hotels.

★★★★★
$207
4.1 / 5 32 reviews
★★★★★
$196
4.0 / 5 4 reviews
★★★★★
$139
4.3 / 5 4 reviews
★★★★★
$880
5.0 / 5 2 reviews

Sanctuary Cap Cana by Alsol -All Inclusive Rooms

All Inclusive Honeymoon Suite with Private pool
Honeymoon Suite located on the third floor of the Fortress with both ocean and tropical views, consist of private pools and sun deck, a king bed with fine linen beds, in-suite climate control, flat screen TV, separate living area with desk, high speed internet connection, espresso machine, in-suite safe, coffee and tea selection, full coral stone bathroom with separate water closet, shower, luxurious bath amenities, bathrobes and slippers, hair dryer and double vanity sinks. Maximum occupancy is 2 adults.
All Inclusive Castle Junior Suite Swim Out
Castle Jr. Suite located in the Fortress with direct swim-out access to the salt water pool. Suites consist of a king bed with fine linen beds, in-suite climate control, flat screen TV, separate living area with desk, high speed internet connection, espresso machine, in-suite safe, selection of newspapers and magazines and coffee and tea selection, full coral stone bathroom with separate water closet, shower, luxurious Gilchrist and Soames bath amenities, bathrobes and slippers, hair dryer and double vanity sinks. Maximum occupancy is 2 adults.
All Inclusive Beach Front Premiun Suite
Suites with direct beach access and ocean front views. Suites consist of a king or two double beds with fine linens, furnished balcony or terrace, in-suite climate control, plasma TV, separate living area with desk, high speed internet connection, espresso machine, in-suite safe, selection of newspapers and magazines and coffee and tea selection, full marble bathroom with separate water closet, shower, luxurious Gilchrist and Soames bath amenities, bathrobes and slippers, hair dryer and double vanity sinks. Maximum occupancy is 2 adults. 754 sq. ft. Guests are immersed in Unlimited-Luxury treating adults to elegantly appointed guest rooms and suites with 24-hour concierge and room service, fine culinary experiences including an array of themed gourmet la carte dining options, fabulous bars and lounges, pool and beach wait service, and live evening entertainment.
All Inclusive Junior Suite Ocean View
Junior Suites with ocean views. Suites consist of a king or two double beds with fine linens, furnished balcony or terrace with stunning ocean views, in-suite climate control, plasma TV, separate living area with desk, high speed internet connection, espresso machine, in-suite safe, selection of newspapers and magazines and coffee and tea selection, full marble bathroom with separate water closet, shower, luxurious Gilchrist and Soames bath amenities, bathrobes and slippers, hair dryer and double vanity sinks. Maximum occupancy is 2 adults. 645 sq. ft. Guests are immersed in Unlimited-Luxury treating adults to elegantly appointed guest rooms and suites with 24-hour concierge and room service, fine culinary experiences including an array of themed gourmet la carte dining options, fabulous bars and lounges, pool and beach wait service, and live evening entertainment.
All Inclusive Monarch Villa
Monarch Villa bordering or close to the Caribbean Sea. Luxury Villas consist of an ample terrace, open-air spaces, a king or two double beds with fine linens, furnished balcony or terrace with stunning ocean views, in-suite climate control, plasma TV, separate living area with desk, high speed internet connection, espresso machine, in-suite safe, selection of newspapers and magazines and coffee and tea selection, full marble bathroom with separate water closet, shower, luxurious Gilchrist and Soames bath amenities, bathrobes and slippers, hair dryer and double vanity sinks. Maximum occupancy is 2 adults. 1050 sq. ft. Guests are immersed in Unlimited-Luxury treating adults to elegantly appointed guest rooms and suites with 24-hour concierge and room service, fine culinary experiences including an array of themed gourmet la carte dining options, fabulous bars and lounges, pool and beach wait service, and live evening entertainment.
All Inclusive Monarch Ocean Front Villa
Monarch Ocean Front Villa with ocean views bordering the Caribbean Sea, consist of an ample terrace, open-air spaces, a king or two double beds with fine linens, furnished balcony or terrace with stunning ocean views, in-suite climate control, flat screen TV, separate living area with desk, high speed internet connection, espresso machine, in-suite safe, coffee and tea selection, full coral stone bathroom with separate water closet, shower, luxurious bath amenities, bathrobes and slippers, hair dryer and double vanity sinks. Maximum occupancy is 2 adults.

Amenities

  • WiFi
  • Free parking
  • Outdoor pool
General
Concierge
Activities
Outdoor pool
Spa
Golf
Dining
Bar/Lounge
Restaurant
24 hour room service
Room service
Services
In-Room Safe
Conference facilities
Gift shop
Currency exchange
Internet
WiFi
Parking
Free parking
Accessibility
Accessible Rooms/Facilities

Dining

The Steak House
Contemporary American grill designed in the tradition of an Argentinean grill, with a cast iron and brick oven that uses wood and charcoal. Prime meats are the feature selection; open for lunch and dinner.
Blue Marlin Restaurant
Serving fresh seafood delicacies in a relaxed oceanfront atmosphere; open for lunch and dinner.
Wok Restaurant
Pan-Asian fusion with a touch of flair Oriental la carte specialties are served at a Teppanyaki table, where your chef awaits; open for dinner only.
Casa Bella Restaurant
Dedicated to international dishes a mix of specialties and classics; open for breakfast and dinner.

Hotel Policies

Check-in:
1:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Sanctuary Cap Cana by Alsol -All Inclusive

Overall score

4.3 / 5
5.01.0
68 out of 68
Amenities:
4.2
Cleanliness:
4.5
Hotel staff:
4.4
Comfort:
4.6
Location:
4.5
Value:
4.2

81% would recommend to a friend.

Sort by:
Review of Sanctuary Cap Cana by Alsol -All Inclusive

Reviewer score

3
5.01.0
Kipre
Couples
Forest Hills
Aug 28, 2015

Less then expected

Hotel didn't meet our expectations. Nice resort but there's lot of problems. I got food poison on first night there after dining in Italian restaurant. I think that some of the staff are very fresh in conversations, especially towards a women. I paid for Internet but didn't work most of the time and didn't get much help from hotel. They are playing same music at the pools every day (one cd from Luis Guerra). No food after 5pm (except room service, but u r not in the room). Only one bar served drinks between 5-7pm in entire resort and it is in castle, far end of the resort. As soon as you arrive they try to show you (room upgrade) suites which cost three times more than room you reserved and make you feel bad like your room is not good. In contrary our room was nice, big with separate living room and balcony facing the ocean. Breakfast and lunch buffet is very small with very limited choices and quality is of the food is bellow standard and what you pay. Beach is very bad because of seaweed and even through out resort you can smell it, so we have to stay at the pool area all the time. Pools are very nice and there's a lot of them. I'll not return to this resort and I don't recommend.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
3
Value:
2
Trip purpose:

Couples

Review of Sanctuary Cap Cana by Alsol -All Inclusive

Reviewer score

5
5.01.0
Abel H.
Friends
Orlando
Aug 27, 2015

Punta Cana getaway 2015

This way a well needed vacation for us, and as we arrived to the airport. Our experience was extremely pleasant. The hospitality on this island is off the charts. Everyone played a major role in giving us one of the best experiences you've ever had. From the resort staff, the beaches, and the excursions we experienced. Overall a TEN.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Friends

Review of Sanctuary Cap Cana by Alsol -All Inclusive

Reviewer score

5
5.01.0
Cigar Lady Dallas
Couples
Farmers Branch
Aug 26, 2015

We LOVED Sanctuary Cap Cana!

The grounds are lovely & well manicured. We enjoyed the all inclusive option and had no worries. Food was very good. I enjoyed many of the activities and shows very much! The Dominican Night (friday) was amazing with real traditional dishes that made my husband remember his grandma's cooking. The Dominican Dance show after was spectacular. the Wear White Party on the Beach Saturday night was a blast! The spa was so-so.The staff really put the icing on the cake - everyone was enthusiastic and friendly! From Dulce & Micaela at the Love Bar to Woody & Menor & Mr. Blue as activities directiors, to our favorite waiter extroardinaire, Eliot to our Taxi Driver Josue (ask Eliot) - we miss them all and enjoyed the week we spent with them. Cell service is spotty at best all across DR, so next time we will probably buy a pre-paid phone when arriving for better connectivity. We will be back.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Review of Sanctuary Cap Cana by Alsol -All Inclusive

Reviewer score

4
5.01.0
Sean P.
Couples
N/A
Aug 10, 2015

Nice, but I wouldn't go back

Hotel grounds are nice. They did upgrade room for free when we complained about the view of the parking lot. Beach is tiny, with seaweed and isn't blue. Dinner options tasted good but buffets were ehhhh. Staff was nice and helpful. Overall a nice place but not so great that I would return.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Couples

Review of Sanctuary Cap Cana by Alsol -All Inclusive

Reviewer score

5
5.01.0
Jina D
Couples
N/A
Aug 2, 2015

Amazing romantic trip

Hotel was beautiful and beyond my expection. I was worried about the food since usually the food at all inclusive places are just average. But the restaurants at Santuary were amazing especially the seafood place. Everything about the place was truly a luxery experience. I definitly want to go back!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Review of Sanctuary Cap Cana by Alsol -All Inclusive

Reviewer score

5
5.01.0
Kevin W.
Couples
N/A
Jul 27, 2015

Great Resort!

Great resort! Superior service! Seaweed was rough this time of year, but we will return. Thanks Sanctuary staff!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Review of Sanctuary Cap Cana by Alsol -All Inclusive

Reviewer score

2
5.01.0
love to travel 24 7
Family
N/A
Jul 20, 2015

Birthday trip

Hotel was misleading Food and selection was very poor No A/C in rooms Not much hot water They wow you with the glamour to offset the poor amenities and not having much to do

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
1
Location:
3
Value:
2
Trip purpose:

Family

Review of Sanctuary Cap Cana by Alsol -All Inclusive

Reviewer score

5
5.01.0
JS
Family
Jamaica
Jul 14, 2015

Great Atmosphere, but watch for stinging seaweeds on the beach.

The hotel was great! It's such a beautiful place and beautiful people and the atmosphere was beautiful as well. The hotel staff are very caring and will do anything possible to help you. The food was amazing too! They have great chefs and all mostly healthy food if you ask them to make it in front of you. Everyday I ate fruits and they were amazingly fresh, especially the passion fruit. Everyone here has a sweet personality and love to joke with you and somehow always put a smile on your face. My issue is not with the hotel. I know that with our climate change, our oceans are changing. The whole area of Punta Cana has stinging seaweed problems. This is due to our warmer waters and cyanobacteria growing excessively in still waters and especially on seaweed. The seaweed isn't the problem, it's the bacteria that is growing on the seaweed. Please be careful when swimming on the beach or doing excursions that happen to be on the beach side of Punta Cana. I did an excursion that happened to be snorkeling in these waters. I jumped in and seaweed was everywhere. I didn't think twice about it because I've been to the beach countless of times and never got hurt by seaweed. When I got out of the water, I felt stinging sensation all over my body and I wasn't the only one. This will happen to people with sensitive skin or soft skin. This didn't affect my boyfriend but, it affected me and many others. As a result, I had a bad allergic reaction and I was red all over and had burning and itching sensations all throughout my body. I was so uncomfortable that I was looking for anything to put on my rashes. So please beware of the excursions you take and please ask questions because they know more about the area than you do especially about the seaweed problem they've been having for almost a year. Once again, this isn't the issue with the hotel. It's the side excursions that should notify the guests about! Don't trust them fully. Also, with the issue of the rashes, I woke up at 3AM because I couldn't sleep due to scratching myself uncontrollably and felt helpless that it would not go away, I went to the hotel clinic. The doctor that took care of me isn't from the hotel and is from the outside. I did not trust him either since he billed me $208 dollars for a 10 minute checkup and requested to send me on the outskirts of DR to a hospital at 3AM. I did not find him professional at all requesting for money every second and asking to get paid already. So, beware of that! It is day 5 after the seaweed allergy and it is getting better since I'm back in the States and went to a real doctor that prescribe me meds. Luckily, in DR, my boyfriend went with a hotel staff to the nearest pharmacy to get me some calamine lotion that helped my uncontrollable itching. As I said, the hotel staff will do anything to help you out. They are very friendly and sweet. They care about you and make sure you are comfortable. This place was beautiful and luckily, they had such a beautiful pool to replace the beach. I lost three days due to rest in bed from the allergy and sensitivity to sun and pain. I hope this helps! This is definitely a beautiful place. Call the hotel and ask about seaweed problems before you book. Enjoy!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
5
Comfort:
5
Location:
3
Value:
5
Trip purpose:

Family

Review of Sanctuary Cap Cana by Alsol -All Inclusive

Reviewer score

5
5.01.0
Daili P.
Couples
West New York
Jul 3, 2015

Awesome Couples Retreat

The staff and service was amazing. Our room was very nice and clean and had a private pool. The food always tasted really good. My husband wanted a Mamey shake in the morning at breakfast however they did not have that fruit in the hotel. The next morning when we came down for breakfast they had gotten the fruit and made the shake for him. This was a very nice surprise. I even had a shake and it tasted delicious. Talk about outstanding service and wanting to please your guests!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Review of Sanctuary Cap Cana by Alsol -All Inclusive

Reviewer score

5
5.01.0
Paul B.
Couples
N/A
May 8, 2015

Lovely Facility

Beautiful Hotel and excellent friendly attentive staff. Only negatives were, 1) small beach and 2) food could be better. No Dominican cuisine. 3) having to pay $12/day for internet.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Back to menu Return to top