Riu Palace Macao Adults Only -All Inclusive ★★★★

Great location and service, but not great food

Would recommend Thu, May 15, 2014
We loved the hotel, beach, bars, and service at Riu Palace Macao, but unfortunately the food was below average. Way too salty and the seafood was often fishy. Other than the food, the hotel was excellent and we had a wonderful time!

Time saver

Make sure to reserve specialty restaurants in advance. You can place multiple reservations at once for subsequent days!

| Boston Couples

3 /5

Overall score
  • Amenities: 2 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 4 /5

Great for NO KIDS!!!!!

Would recommend Sat, Mar 29, 2014
I've been to many Riu locations. This was a perfect mix of all they have to offer, and best of all - NO KIDS!!!!!

| Brooklyn, NY Friends

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Best place to vacation!

Would recommend Thu, Feb 27, 2014
2nd time here! Love it so much, it's hard to go anywhere else! The staff is incredible, they truly make you feel special! We will definitely be going back!

Shopping hint

Good deals at the straw market which is just a nice short walk down the beach

| Ohio Couples

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 5 /5

Solid 4 Star

Would recommend Wed, Jan 29, 2014
Our stay at the Riu Palace Macao was from 1/20 thru 1/28. This is our 4th time to this island, 3rd time to Punta Cana. The resort is small and an adult's only, two of the reasons we went here. I'll start with my only real complaints, neither show stoppers.... for some reason the coffee here is sub par.... the cappuccino and espresso are both good... a real head scratcher... The other negative is the distance from the pool/resort area to the ocean... the resort is part of a Riu Complex and there is a path that connects all the resorts and you are allowed to use some of the other properties. The path is kinda the half way point from the resort proper and the ocean... once again not a show stopper but seeing/hearing/smelling the ocean from the resort is a nice touch. The positives are too many to list. The food here at the buffet is very possibly the best we've had at any all-inclusive, including some fairly high end resorts (5-star). The staff is top notch and very attentive. Everyone from the pool wait staff, always there with a fresh drink, to the bar tenders, the dinning room wait staff, chamber maids to the grounds crew and front desk staff, all very pleasant and helpful. The room we had was very comfortable and clean, mini fridge restocked daily with water/soda/beer and you can request specific beverages and they are happy to honor your request. The beach is gorgeous, once you get to it and you can walk for miles. The powdery white sand and the turquoise water just goes on for ever, one of the greatest sections of beach anywhere we've been. The towel game was at hand to some extent at the resort, but we never had any issues getting a lounger we wanted, even going down after breakfast.... If you are looking for a low key, restful, enjoyable stay in the Dominican, this is the place for you... the average age of the patrons was slightly higher then normal, but maybe that was due to the time of year we were there. A good mix of nationalities as well, a lot of Germans and British to go with our usual mix of Canadians and Americans. Always nice hearing the different languages as you walk around.

Dining

Buffet food/variety is exceptional.

| Vermont Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 5 /5

Lots to Like at Riu Palace Macao

Would recommend Fri, Jan 17, 2014
Upon arrival greeted with a welcome drink and bags taken to our room. Liked the location as the room was near the end of the hallway and quiet. Was on the first level and looked out toward Caribbean St. and had full morning sun. Except for a few minor issues (both iron and hair dryer were dirty, the TV volumn kept changing, and had to ask for face cloths) the room would have been perfect. The best part of staying here is the location on the beach. A large area of sand and palm trees laid between the pool and the ocean. We could walk for miles without obstruction. We have been to a number of Caribbean beaches and found this one to be the nicest of all. We ate at the four restaurants that require reservations and found this made for a nice change and liked being waited on. Krystal was open every day serving a sit down three course lunch. The buffets offered so many choiches and food was kept fresh and served at the proper temperature. At breakfast and dinner one could choose to sit inside or out on the open patio. Service was quick and friendly. The entertainment staff offered lots of play opportunies during the day around the pool. In the evening there were musicians who played mostly bacharta and maranga. We particularly liked the music we were able to dance to. Show Time varied in that some of the entertainers were quite talented while others were just ok to watch. I definitly would recommend this adult all inclusive resort as there are many things about it to like (love).

| Pitttsburgh, PA Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 4 /5

One of the best hotels in Punta Cana!

Would recommend Mon, Dec 2, 2013
This was our fifth stay in this hotel. We have tried different resorts but couldn't find any better location, service and overall satisfaction! Will come again soon!

| Minnesota Couples

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Not the best vacation

Would not recommend Tue, May 21, 2013
Everything was excellent, but we were not impressed with the food, compared to other resorts we have stayed at. One of the reasons we chose this resort was because there was a casino there. We have both played thousands of games of Blackjack at many places, but please BEWARE! This casino is a scam!!!! They pull cards out of the middle & the bottom of the deck!!! Thankfully we noticed what they were doing & that there were way too many low cards before we lost too much money. It was a HUGE disappointment to not be able to gamble while we were there. On a positive note, the resort was immaculate & the staff was very friendly!

Entertainment hint

DO NOT play in the casino!!!

| Charlotte, NC Couples

3 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 4 /5

we liked the adults only resort.

Would recommend Thu, May 9, 2013
very helpful stuff.like the compact of this resort.food was tasteful and beautifully presented.

| connecticut Friends

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 4 /5

Long, detailed review

Would recommend Tue, May 7, 2013
1. This place has an awesome beach. If you love the beach, you really can't go wrong. It is next to a bunch of other Riu resorts and they all share an enormous white sand beach. Combine that with the palm trees and light blue Caribbean Sea, and you've got all you could ask for. We had a large group, and there were always plenty of chairs as well. 2. The staff was great. They were professional and polite, but they were definitely down to screw around with you once they realized you're into that. For example, at dinner one night, we started chanting the waiter's name and he started dancing around. Then another waiter came in and tried to get us to start chanting his name. They seem to have a really good sense of humor, and are willing to have fun with you if that's what you want. 3. The entertainment team was the same way. They were very friendly and enthusiastic. I ended up going to a couple of shows alone because my friends were not interested. One of the team members saw me sitting by myself and grabbed me and pulled me up front to sit with her. I thought that was nice. Note: It seemed to me that the staff's English wasn't as good as in Mexico (not surprising), but if you make a point to talk slow and not use weird words, they will understand you. 4. The entertainment itself was pretty good. They have a lot of games/activities during the day and shows at night. The shows were hit or miss. I really liked the circus show. 5. The food and drink were okay. Mama Juana might be the greatest shot I've ever had. The rest of the liquor was pretty average. The food was the same way. They had a lot of stuff that was pretty good, but nothing really amazing. I went to two specialty restaurants (steakhouse and italian). The food there was better, but it wasn't quite as good as the Barcelo I went to in Mexico. I think those are the main impressions I came away with. I've only been to two all inclusives. This one was similar or better in every way than the Barcelo in Mexico except for the food and drink. If you are really into fine dining and top shelf booze, you should probably go elsewhere. If you aren't picky about that stuff and are looking for a place to relax and have fun, then this is good choice. P.S. I seem to remember the page for this hotel saying that it is not wheelchair accessible. I can't speak for the rooms, but I definitely saw people in wheelchairs. I checked all the main areas and they all have ramps, and there is a paved path to the beach. I'd think a wheelchair could work here.

Nightlife hint

I can't confirm this as I was told at the end of my trip, but one of the fellow guests said the Bambu is the place to go if you want to party at night. It is right next door and you have access to it if you are staying at the Macao

| Middleton, WI Friends

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 4 /5

Winter Break

Would recommend Tue, Feb 19, 2013
The adults only Riu Palace Macao was perfect for a couple who just wants to relax and get some sun and warmth during the cold winters in Ohio. The staff was very friendly and helped in anyway they could. Rooms were kept clean and the maid service was outstanding in that they would provide whatever we needed. The beach was the best we had ever seen in our visits to the Caribbean. Plenty of open area with the option of setting under a palm tree. The food was good and plenty of options in the main restaurant. We did not care for the specialty restaurants. Too difficult to reserve a setting and the choices at the restuarants were not all that great. Ovrall, it was a great week.

| Ohio Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 4 /5
  • Value: 5 /5