$193 Avg/night
Rate and special offer based on Check-in: Oct 24, 2014 Check-out: Oct 27, 2014

RIU Palace Punta Cana All Inclusive

4 stars
Playa Arena Gorda (within the Riu Resort Complex), Punta Cana,
Hotel Overview
Reviewer score
3.9
out of 5
226 reviews
Family Vacation

Very fun vacation the family. Staff was extremely friendly and helpful (but please tip). Room was... See full review

  • Joe from Virginia
  • Oct 13, 2014
Go Go Go!!!

AMAZING! If you are looking for classic accommodations with stellar service this is the resort for... See full review

  • World Class Nomad
  • Sep 21, 2014
Punta Cana hotel enchants with Arena Gorda address, multiple eateries

Located within the Riu resort complex, Riu Palace Punta Cana All Inclusive towers over Arena Gorda, a pristine stretch of white sand dotted by palm trees. The palatial resort beckons with 612 rooms styled with old-world furniture and earth tones, plus multiple a la carte and buffet restaurants for any occasion.  A kids' club for children ages 4 to 12 entertains with supervised activities so that adults have private time for water sports or a spa treatment.

Highlights
  • Multiple restaurants
  • Outdoor pool and kids' pool
  • Eternal Spa for facials, massages and body treatments
  • Supervised activities for kids ages 4 to 12
Rooms

Traditional details brim throughout Riu Palace Punta Cana All Inclusive, from crown moldings to dramatic, hand-carved four-poster beds. A palette of espresso, burgundy and beige warms up the rooms, while lounge areas with steps up to the bedroom provide more comfort and space. A collection of 612 rooms caters to groups of all sizes, including families, singles and couples on a romantic getaway. Standard amenities cover hydromassage bathtub, satellite TV and patio or terrace.

Features

Guests set the pace for leisure time at Riu Palace Punta Cana All Inclusive. A day might begin with an introductory Scuba lesson in the pool or a workout in the gym or four tennis courts. The hotel also keeps kayaking, windsurfing, sailing and snorkeling gear on hand for more adventurous travelers.

 

Parents make the most of supervised kids' activities for tykes ages 4 to 12, and the numerous live music and shows performed daily.

Dining

24-hour room service sates hunger at any moment, but thanks to the all-inclusive option, many guests sample the many restaurants on the property. Hot and cold buffet items, plus on-the-spot cooking stations are signatures, as are themed dinners three nights a week at Don Manuel. A la carte and reservations-required eateries globe trot from Italy to Japan.

Transportation
  • Punta Cana International Airport (12.4 mi/19.9 km)
  • Attractions
  • Playa Bavaro (9.2 mi/14.8 km)
  • El Cortecito (10.4 mi/16.8 km)
  • Cap Cano (15.3 mi/24.7 km)
  • Cabo San Rafael (21.1 mi/34 km)
  • Boca de Yuma (24.6 mi/39.6 km)
Business
  • Two conference rooms and two meeting rooms
  • Wi-Fi access
  • Public computers (fees apply)
Policies and fees
  • Minimum Age: At least one person of 21 years old in every room.
  • The Hotel reserves the right of admission and therefore we may not allow any room in which all guests are younger than 21 years. This situation can have serious consequences and should be avoided at any cost.
  • No student groups under 21 years of age or Spring-breakers are accepted year-round.
  • A maximum of four guests – three adults and one child or two adults and two children – are allowed per room. Four adults are NOT permitted. All bodies in room will fit on existing bedding, any special request remains upon availability. Children and third adult will sleep in existing bedding.
  • Children under 2 years old stay and eat free. Age must be specified during booking.
  • Honeymooners will receive a surprise gift in their room upon arrival. Certificate of Marriage will be required upon arrival.
  • Special requests, including extra beds and adjoining rooms, are subject to availability.Guests will be informed at check in.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Hotel Map

18.7226 -68.4594
Area served
Playa Arena Gorda, Punta Cana. Higey, Dominican Republic
Nearby airports
Punta Cana International Airport (PUJ): Approximate driving time is 30 minutes and distance is 30 kilometers.
Area description
Beach front property, 40 m. from the beach, 50 km to Higey, 30 km to Punta Cana Intl. Airport.

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Reviewer score 3.3 out of 5
Reviewer score 3.9 out of 5

RIU Palace Punta Cana All Inclusive Rooms

Junior Suite
Room with 1 king bed or 2 double beds include Bathroom equipped with Hydro massage bathtub, hairdryer, Telephone, Central air conditioning, Ceiling fan, Mini-bar & Liquor dispenser (restockable), Satellite TV, In-room safe, Balcony or terrace, complimentary in room safe, iron & ironing board, radio alamr clock, garden view, all rooms have split-level sitting area an sofa, some rooms available with a Sofa bed. Coffe maker as of November 2009. New Italian bathroom amenities "Lavarino Cosso".
Junior Suite Superior
Room with 1 king bed or 2 double beds include Bathroom equipped with Hydro massage bathtub, hairdryer, Telephone, Central air conditioning, Ceiling fan, Mini-bar & Liquor dispenser (restockable), Satellite TV, In-room safe, Balcony or terrace, complimentary in room safe, iron & ironing board, radio alarm clock, courtyard view, all rooms have split-level sitting area and sofa, some rooms available with sofa bed. Coffe maker as of November 2009. New Italian bathroom amenities "Lavarino Cosso".

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Pool
Activities
Pool
Fitness center or spa
Casino
Spa
Night club
Solarium
Dining
All inclusive
Bar/Lounge
Restaurant
24 hour room service
Services
Business center
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Internet
WiFi
Parking
Free parking

Dining

Italian restaurant
Italian restaurant Luigi Specialty restaurant for dinner . Reservation required .
Pavilion
at the theater plaza
Fusion Cuisine
Krystal a la carte Fusion cuisine & gourmet restaurant for dinner. Reservations required.
Brazilian restaurant
La Bodega , Brazilian theme restaurant for dinner. Reservations required.
Pool bar
Pool bar
Main Restaurant
Don Manuel,main restaurant with terrace and non smoking section, offering buffet style dining and show cooking stations, Theme dinners served three times a week.
Lounge bar
Lounge bar with terrace
Sports bar
Sports bar & snack 24 hrs open
Grill-steak house
La altagracia Grill-steak house for dinner. Reservations required.
Japanese restaurant
Yokohama Japanese specialty theme restaurant for dinner. Reservations required.

Meeting facilities

Meeting Info
Conference room divisible into 2 smaller rooms, with a total of 4,216 sq.ft of floor space.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (226)

Ratings and reviews for RIU Palace Punta Cana All Inclusive

Overall score

3.9 / 5
5.01.0
226 out of 226
Amenities:
4
Room cleanliness:
4
Hotel staff:
4.2
Room comfort:
3.8
Location:
4.4
Value:
4

80% would recommend to a friend.

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Review of RIU Palace Punta Cana All Inclusive

Reviewer score

2
5.01.0
Anonymous
Business
Hornell Heights
Oct 18, 2008

I've been to Better

Not to complain too much as I had a wonderful vacation. The smell of must in the room was a major dissatisfier, if it wasn't for the wonderful receptionist at the spa I wouldn't have been able to enjoy the room. She however gave me some incence and another air freshener for the room. The resort lacked atmosphere and the entertainment left alot to be desired. Standing in line every morning to book the a-la-carte resteraunt was not the best of experiences. However the a-la-carte resteraunts were wonderful. The beach was beautiful and we did take advantage of the spa and fitness center. Again I have alot of praise for the receptionist at the Spa she out did herself in givig us ideas on where to visit and helping me to rid the room of the bad odor.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
2
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Review of RIU Palace Punta Cana All Inclusive

Reviewer score

2
5.01.0
Anonymous
Business
USA
Sep 15, 2007

My review of RIU Palace Punta Cana All Inclusive

The room I stayed in had a constant order of mildew. The smell pervaded everything in the room and even clothes that I didn't wear had to be washed when I got home. Other than that, the service was excellant and the food and drink were above reproach.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
2
Hotel staff:
5
Room comfort:
4
Location:
1
Value:
4
Trip purpose:

Business

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Review of RIU Palace Punta Cana All Inclusive

Reviewer score

2
5.01.0
Anonymous
Business
Jersey City, NJ
Jul 20, 2009

Riu Palace - NOT ALL SAID TO BEEEEEE

Overall my experience with great, because we made it happen with the people we meet at the resort. The experience with the staff is extremely hard when you don't speak their's and they don't speak your language. Wash cloths were NOT provided, the A/C did not work 5 out of 7 days and the restaurants you have to go in person between 8:00/10:30 to make reservations for dinner. Can not make over telephone. Food was not all that good for a 5 star hotel. Again, overall we did enjoy, but will not return.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
2
Location:
4
Value:
2
Trip purpose:

Business

Entertainment tip: In Hotel

Make it your own

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Review of RIU Palace Punta Cana All Inclusive

Reviewer score

2
5.01.0
Chrjoh
Business
Waretown, nj
Jul 1, 2014

Do not go in the summer!!

Lovely hotel, but some of the staff were rude and could not care less about the patron. The lobby staff were great, the girl taking reservations for dinner was the worse! I would fire her in a heart beat. Rude and could not be bothered. The food was less than average, over cooked and some of it was just nasty!!! The wait staff was very nice. The maître de in both restaurants were , I thing, they thought they were policemen!!! We were treated like peasants.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
1
Room comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Dining tip: In Hotel

The food was not good!!!

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Review of RIU Palace Punta Cana All Inclusive

Reviewer score

2
5.01.0
All friendly
Business
New Jersey
Aug 24, 2014

Great location, but rooms not clean

Perfectly located resort, but the rooms were not clean at all. We saw bed bug spots inside the room on curtain and outside the room on the walls too. When we complained, they applied with bug spray and the smell would not go away for our entire stay. The staff was very nice every where... But I wish they could keep rooms cleaner and free from bed bugs..

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
1
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Entertainment tip: In Hotel

Good shows every night.. Get inside the hall sooner.

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Review of RIU Palace Punta Cana All Inclusive

Reviewer score

2
5.01.0
Cozz.
Business
Philadelphia, PA, USA
Sep 13, 2014

Nice Resort But Would Not Go Back !!

The resort was beautiful (it truly was a Palace) !!! The beach was perfect !!! The bed was as hard as a ROCK ( if you have any kind of back issues forget it) !! The food was below average at best ( worst room service food I have ever had & the menu was very, very limited ) !!!!!

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
4
Hotel staff:
3
Room comfort:
2
Location:
4
Value:
4
Trip purpose:

Business

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Review of RIU Palace Punta Cana All Inclusive

Reviewer score

3
5.01.0
NEWYORKER2013
Business
NEWYORK
Jan 2, 2014

5 REASONS TO AVOID RIU PALACE PUNTA CANA

I would not recommend American's to avid this Riu palace punta cana for following reasons (1) Wifi is very slow takes 10 minutes to load one page felt like 1982 and also have to input login and password every 15 minutes very frustating. (2) Elevator was broken down several times. (3) They ran out of towels everyday by the poolside (4)Room phone was very old difficult to operate. (5) Worst of all people they do not speak english you better know spanish otherwise you will feel like you were from mars when you speak english.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Dining tip: Short drive from hotel

HARD ROCK RESORT

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Review of RIU Palace Punta Cana All Inclusive

Reviewer score

3
5.01.0
Captain
Business
South Bend, Indiana
Dec 20, 2010

An average place

It was a cloudy vacation with too much rain. We took two trips which were very enjoyable, boogie buggies and a trip into the hills. I feel that the hotel is not being maintained, a lot of small things that needed attention. It was not a palace to be paid extra for. Lesser RIU hotels are much better. It was a real disappointment. The food was very good because of the various restaurants. We would have liked to travel more but it was discouraged and the language barrier was too great. It was more like a 3 star not a 5 star

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
3
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

We took two short trips. One was the boogie buggies driving through mud after a lot of rain and a trip through the hills with stops. It was interesting.

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Review of RIU Palace Punta Cana All Inclusive

Reviewer score

3
5.01.0
La viajera
Business
Miami, Fl
Jun 4, 2011

The good and bad

The hotel was beautiful and nice location, but the food was not good, not too much selection. The hotel bed and pillows were not comfortable :(

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
2
Room comfort:
1
Location:
5
Value:
2
Trip purpose:

Business

Money-saving tip: In Hotel

Was good location and plus was nice looking

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Review of RIU Palace Punta Cana All Inclusive

Reviewer score

3
5.01.0
Kelso
Business
Saratoga Springs, NY
Nov 21, 2011

Three stars at best

The room was musty - almost as if it hadn't been used in a while. Meals were ordinary - a far cry from our last visit there. The beach, pool, cocktail lounge and terrace area were fine. The place seems tired and the staff acts bored.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Dining tip: In Hotel

Do not set your dinner expectations too high; breakfasts were the exception (4-5 stars). They have trouble cooking hot dogs for lunch. Dinners were unexciting. No theme nights.

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