RIU Palace Punta Cana All Inclusive

4 stars
Playa Arena Gorda (within the Riu Resort Complex), Punta Cana,
Hotel Overview
Reviewer score
3.9
out of 5
228 reviews
An amazing time spent!

impressed by the service! An incredible service!!! See full review

  • Breeselda
  • Nov 16, 2014
Family Vacation

Very fun vacation the family. Staff was extremely friendly and helpful (but please tip). Room was... See full review

  • Joe from Virginia
  • Oct 13, 2014
Punta Cana hotel enchants with Arena Gorda address, multiple eateries

Located within the Riu resort complex, Riu Palace Punta Cana All Inclusive towers over Arena Gorda, a pristine stretch of white sand dotted by palm trees. The palatial resort beckons with 612 rooms styled with old-world furniture and earth tones, plus multiple a la carte and buffet restaurants for any occasion.  A kids' club for children ages 4 to 12 entertains with supervised activities so that adults have private time for water sports or a spa treatment.

Highlights
  • Multiple restaurants
  • Outdoor pool and kids' pool
  • Eternal Spa for facials, massages and body treatments
  • Supervised activities for kids ages 4 to 12
Rooms

Traditional details brim throughout Riu Palace Punta Cana All Inclusive, from crown moldings to dramatic, hand-carved four-poster beds. A palette of espresso, burgundy and beige warms up the rooms, while lounge areas with steps up to the bedroom provide more comfort and space. A collection of 612 rooms caters to groups of all sizes, including families, singles and couples on a romantic getaway. Standard amenities cover hydromassage bathtub, satellite TV and patio or terrace.

Features

Guests set the pace for leisure time at Riu Palace Punta Cana All Inclusive. A day might begin with an introductory Scuba lesson in the pool or a workout in the gym or four tennis courts. The hotel also keeps kayaking, windsurfing, sailing and snorkeling gear on hand for more adventurous travelers.

 

Parents make the most of supervised kids' activities for tykes ages 4 to 12, and the numerous live music and shows performed daily.

Dining

24-hour room service sates hunger at any moment, but thanks to the all-inclusive option, many guests sample the many restaurants on the property. Hot and cold buffet items, plus on-the-spot cooking stations are signatures, as are themed dinners three nights a week at Don Manuel. A la carte and reservations-required eateries globe trot from Italy to Japan.

Transportation
  • Punta Cana International Airport (12.4 mi/19.9 km)
  • Attractions
  • Playa Bavaro (9.2 mi/14.8 km)
  • El Cortecito (10.4 mi/16.8 km)
  • Cap Cano (15.3 mi/24.7 km)
  • Cabo San Rafael (21.1 mi/34 km)
  • Boca de Yuma (24.6 mi/39.6 km)
Business
  • Two conference rooms and two meeting rooms
  • Wi-Fi access
  • Public computers (fees apply)
Policies and fees
  • Minimum Age: At least one person of 21 years old in every room.
  • The Hotel reserves the right of admission and therefore we may not allow any room in which all guests are younger than 21 years. This situation can have serious consequences and should be avoided at any cost.
  • No student groups under 21 years of age or Spring-breakers are accepted year-round.
  • A maximum of four guests – three adults and one child or two adults and two children – are allowed per room. Four adults are NOT permitted. All bodies in room will fit on existing bedding, any special request remains upon availability. Children and third adult will sleep in existing bedding.
  • Children under 2 years old stay and eat free. Age must be specified during booking.
  • Honeymooners will receive a surprise gift in their room upon arrival. Certificate of Marriage will be required upon arrival.
  • Special requests, including extra beds and adjoining rooms, are subject to availability.Guests will be informed at check in.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

RIU Palace Punta Cana All Inclusive Rooms

Junior Suite
Room with 1 king bed or 2 double beds include Bathroom equipped with Hydro massage bathtub, hairdryer, Telephone, Central air conditioning, Ceiling fan, Mini-bar & Liquor dispenser (restockable), Satellite TV, In-room safe, Balcony or terrace, complimentary in room safe, iron & ironing board, radio alamr clock, garden view, all rooms have split-level sitting area an sofa, some rooms available with a Sofa bed. Coffe maker as of November 2009. New Italian bathroom amenities "Lavarino Cosso".
Junior Suite Superior
Room with 1 king bed or 2 double beds include Bathroom equipped with Hydro massage bathtub, hairdryer, Telephone, Central air conditioning, Ceiling fan, Mini-bar & Liquor dispenser (restockable), Satellite TV, In-room safe, Balcony or terrace, complimentary in room safe, iron & ironing board, radio alarm clock, courtyard view, all rooms have split-level sitting area and sofa, some rooms available with sofa bed. Coffe maker as of November 2009. New Italian bathroom amenities "Lavarino Cosso".

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Pool
Activities
Pool
Fitness center or spa
Casino
Spa
Night club
Solarium
Dining
All inclusive
Bar/Lounge
Restaurant
24 hour room service
Services
Business center
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Internet
WiFi
Parking
Free parking

Hotel Map

18.7226 -68.4594
Area served
Playa Arena Gorda, Punta Cana. Higey, Dominican Republic
Nearby airports
Punta Cana International Airport (PUJ): Approximate driving time is 30 minutes and distance is 30 kilometers.
Area description
Beach front property, 40 m. from the beach, 50 km to Higey, 30 km to Punta Cana Intl. Airport.

Meeting facilities

Meeting Info
Conference room divisible into 2 smaller rooms, with a total of 4,216 sq.ft of floor space.

Dining

Italian restaurant
Italian restaurant Luigi Specialty restaurant for dinner . Reservation required .
Pavilion
at the theater plaza
Fusion Cuisine
Krystal a la carte Fusion cuisine & gourmet restaurant for dinner. Reservations required.
Brazilian restaurant
La Bodega , Brazilian theme restaurant for dinner. Reservations required.
Pool bar
Pool bar
Main Restaurant
Don Manuel,main restaurant with terrace and non smoking section, offering buffet style dining and show cooking stations, Theme dinners served three times a week.
Lounge bar
Lounge bar with terrace
Sports bar
Sports bar & snack 24 hrs open
Grill-steak house
La altagracia Grill-steak house for dinner. Reservations required.
Japanese restaurant
Yokohama Japanese specialty theme restaurant for dinner. Reservations required.
Swim up bar
Swim up bar
Lobby bar
Lobby bar.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (228)

Ratings and reviews for RIU Palace Punta Cana All Inclusive

Overall score

3.9 / 5
5.01.0
228 out of 228
Amenities:
4
Room cleanliness:
4
Hotel staff:
4.2
Room comfort:
3.8
Location:
4.4
Value:
4

80% would recommend to a friend.

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Review of RIU Palace Punta Cana All Inclusive

Reviewer score

5
5.01.0
nancyanne
Business
bronx, ny
May 10, 2014

why tipping??

overall the hotel was great the drinks were watery and te tipping gets annoying. The entertainment and staff is great. The vendors do get annoying on the beach and when u walk to the shops. the food other then the buffet was horrible..need more selection.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
3
Trip purpose:

Business

Money-saving tip: Short walk from hotel

bring extra tipping money and haggle..

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Review of RIU Palace Punta Cana All Inclusive

Reviewer score

4
5.01.0
bobomky
Business
utah
Apr 21, 2014

family hotel

Suggested for families with kids food is great but drinks are not so much

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
2
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of RIU Palace Punta Cana All Inclusive

Reviewer score

5
5.01.0
kakanj
Business
SEATTLE
Apr 14, 2014

great place

Very nice hotel,enjoyed staying there with the family ,staff work very hard to make sure everything is fine

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of RIU Palace Punta Cana All Inclusive

Reviewer score

4
5.01.0
KristinaB
Business
Punta Cana
Mar 25, 2014

Excellent staff and location

The rooms were a little musty, however the staff and beach frontage well made up for that

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

Dining tip: In Hotel

Riu has the best good in Punta Cana! Excellent food!

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Review of RIU Palace Punta Cana All Inclusive

Reviewer score

4
5.01.0
John K from Ohio
Business
Columbus Ohio
Mar 10, 2014

Great getaway for some sun and fun!!

Staff was very friendly and accommodating. Rooms were clean. Pool area was very clean and fun. Beach area was clean and close by. Great place to go to get away from winter! Can't wait to go back!.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

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Review of RIU Palace Punta Cana All Inclusive

Reviewer score

5
5.01.0
jcl256
Business
Franklin Square,New York
Feb 26, 2014

Nirvana

This rates to be one of our top five resorts! Every year my daughter and I have a vacation together.We have been on many cruises,the Greek Islands,England,Czech Republic,and the Caribbean. From the moment you pull up to this resort, the staff was professional. Wellington assisted us and directed us to have lunch since we had arrived earlier than check in time. Drinks were distributed upon our arrival as well. Food was wonderful in any of the restaurants as well as the buffets. Room with an open bar, and yes open the refrigerator stocked with soda and water. Personal touch of rose petals in the bathroom as well as on the various towel characters made daily. The beach and pool pristine! What's more wonderful than morning cold beverages distributed while on the beach. Only wish the gym could have stayed open past 7 and better equipment. Looking forward to my next trip again to the RIU Palace were we were treated as we were Royalty! Thanks, Jana

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: In Hotel

Need to make reservations for the special restaurants first thing in the morning.

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Review of RIU Palace Punta Cana All Inclusive

Reviewer score

4
5.01.0
Boris J007
Business
Chicago
Jan 10, 2014

will be back fort he thirt time

Just came back from the Riu Palace Punta Cana. This was our second visit in the last three years. We enjoyed our stay there very much. Overall the hotel has a lot to offer, however I would not consider it a 5 star, rather 4.The entire staff was very friendly. The staff at the buffet were very attentive and met all our needs at each meal. Overall resort was very good and you could see that staff was trying their best to ensure that visitors were served well.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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Review of RIU Palace Punta Cana All Inclusive

Reviewer score

3
5.01.0
NEWYORKER2013
Business
NEWYORK
Jan 2, 2014

5 REASONS TO AVOID RIU PALACE PUNTA CANA

I would not recommend American's to avid this Riu palace punta cana for following reasons (1) Wifi is very slow takes 10 minutes to load one page felt like 1982 and also have to input login and password every 15 minutes very frustating. (2) Elevator was broken down several times. (3) They ran out of towels everyday by the poolside (4)Room phone was very old difficult to operate. (5) Worst of all people they do not speak english you better know spanish otherwise you will feel like you were from mars when you speak english.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Dining tip: Short drive from hotel

HARD ROCK RESORT

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Review of RIU Palace Punta Cana All Inclusive

Reviewer score

1
5.01.0
valsol
Business
miami
Dec 21, 2013

Stolen money

On the first day in Riu Palace there was stolen money $2000 from my room safe. It was very terrible situation. There was not management not police help to us. It was only few people have key entree to room. It was easy to find thief. But they told no suspicious. No investigation.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
1
Value:
1
Trip purpose:

Business

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Thank you for your feedback!
Review of RIU Palace Punta Cana All Inclusive

Reviewer score

4
5.01.0
Troarkie1
Business
Scranton, PA
Dec 14, 2013

Great Stay

Was a little hesitant at first after reading reviews of what other peopple were complaining about. I did not encounter anything like the complainers have mentioned. I found this resort to be more than I expected as I set my level low so I wasnt disappointed. I was truly surprised and beyond elated at this place. Would definitely go back again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: In Hotel

Buffet is just as good as the specialty restaurants

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