Orbitz

RIU Palace Punta Cana All Inclusive

4 stars
Playa Arena Gorda (within the Riu Resort Complex), Punta Cana,
Hotel Overview
Reviewer score
3.9
out of 5
186 reviews
4 Days In Punta Cana

Spent a 4 day weekend in Rui Palance and the experience was very good. food was excellent and... See full review

  • rich vacation
  • Apr 30, 2013
Great vacation

We have visited Cancun several times and for this year's vacation we decided to go to Punta Cana... See full review

  • Julius12345
  • Apr 10, 2013
Punta Cana hotel enchants with Arena Gorda address, multiple eateries

Located within the Riu resort complex, Riu Palace Punta Cana All Inclusive towers over Arena Gorda, a pristine stretch of white sand dotted by palm trees. The palatial resort beckons with 612 rooms styled with old-world furniture and earth tones, plus multiple a la carte and buffet restaurants for any occasion.  A kids' club for children ages 4 to 12 entertains with supervised activities so that adults have private time for water sports or a spa treatment.

Highlights
  • Multiple restaurants
  • Outdoor pool and kids' pool
  • Eternal Spa for facials, massages and body treatments
  • Supervised activities for kids ages 4 to 12
Rooms

Traditional details brim throughout Riu Palace Punta Cana All Inclusive, from crown moldings to dramatic, hand-carved four-poster beds. A palette of espresso, burgundy and beige warms up the rooms, while lounge areas with steps up to the bedroom provide more comfort and space. A collection of 612 rooms caters to groups of all sizes, including families, singles and couples on a romantic getaway. Standard amenities cover hydromassage bathtub, satellite TV and patio or terrace.

Features

Guests set the pace for leisure time at Riu Palace Punta Cana All Inclusive. A day might begin with an introductory Scuba lesson in the pool or a workout in the gym or four tennis courts. The hotel also keeps kayaking, windsurfing, sailing and snorkeling gear on hand for more adventurous travelers.

 

Parents make the most of supervised kids' activities for tykes ages 4 to 12, and the numerous live music and shows performed daily.

Dining

24-hour room service sates hunger at any moment, but thanks to the all-inclusive option, many guests sample the many restaurants on the property. Hot and cold buffet items, plus on-the-spot cooking stations are signatures, as are themed dinners three nights a week at Don Manuel. A la carte and reservations-required eateries globe trot from Italy to Japan.

Transportation
  • Punta Cana International Airport (12.4 mi/19.9 km)
  • Attractions
  • Playa Bavaro (9.2 mi/14.8 km)
  • El Cortecito (10.4 mi/16.8 km)
  • Cap Cano (15.3 mi/24.7 km)
  • Cabo San Rafael (21.1 mi/34 km)
  • Boca de Yuma (24.6 mi/39.6 km)
Business
  • Two conference rooms and two meeting rooms
  • Wi-Fi access
  • Public computers (fees apply)
Policies and fees
  • Minimum Age: At least one person of 21 years old in every room.
  • The Hotel reserves the right of admission and therefore we may not allow any room in which all guests are younger than 21 years. This situation can have serious consequences and should be avoided at any cost.
  • No student groups under 21 years of age or Spring-breakers are accepted year-round.
  • A maximum of four guests – three adults and one child or two adults and two children – are allowed per room. Four adults are NOT permitted. All bodies in room will fit on existing bedding, any special request remains upon availability. Children and third adult will sleep in existing bedding.
  • Children under 2 years old stay and eat free. Age must be specified during booking.
  • Honeymooners will receive a surprise gift in their room upon arrival. Certificate of Marriage will be required upon arrival.
  • Special requests, including extra beds and adjoining rooms, are subject to availability.Guests will be informed at check in.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

RIU Palace Punta Cana All Inclusive Rooms

Junior Suite
Room with 1 king bed or 2 double beds include Bathroom equipped with Hydro massage bathtub, hairdryer, Telephone, Central air conditioning, Ceiling fan, Mini-bar & Liquor dispenser (restockable), Satellite TV, In-room safe, Balcony or terrace, complimentary in room safe, iron & ironing board, radio alamr clock, garden view, all rooms have split-level sitting area an sofa, some rooms available with a Sofa bed. Coffe maker as of November 2009. New Italian bathroom amenities "Lavarino Cosso".
Junior Suite Superior
Room with 1 king bed or 2 double beds include Bathroom equipped with Hydro massage bathtub, hairdryer, Telephone, Central air conditioning, Ceiling fan, Mini-bar & Liquor dispenser (restockable), Satellite TV, In-room safe, Balcony or terrace, complimentary in room safe, iron & ironing board, radio alarm clock, courtyard view, all rooms have split-level sitting area and sofa, some rooms available with sofa bed. Coffe maker as of November 2009. New Italian bathroom amenities "Lavarino Cosso".

Amenities

  • Wireless internet
  • FREE parking
  • Pool
Activities
Pool
Fitness center or spa
Casino
Spa services
Night club
Solarium
Dining
Bar/Lounge
Restaurant
24 hour room service
Services
Business center
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Internet
Wireless internet
Parking
FREE parking

Hotel Map

18.7226 -68.4594
Area served
Playa Arena Gorda, Punta Cana. Higey, Dominican Republic
Nearby airports
Punta Cana International Airport (PUJ): Approximate driving time is 30 minutes and distance is 30 kilometers.
Area description
Beach front property, 40 m. from the beach, 50 km to Higey, 30 km to Punta Cana Intl. Airport.

Meeting facilities

Meeting Info
Conference room divisible into 2 smaller rooms, with a total of 4,216 sq.ft of floor space.

Dining

Italian restaurant
Italian restaurant Luigi Specialty restaurant for dinner . Reservation required .
Pavilion
at the theater plaza
Fusion Cuisine
Krystal a la carte Fusion cuisine & gourmet restaurant for dinner. Reservations required.
Brazilian restaurant
La Bodega , Brazilian theme restaurant for dinner. Reservations required.
Pool bar
Pool bar
Main Restaurant
Don Manuel,main restaurant with terrace and non smoking section, offering buffet style dining and show cooking stations, Theme dinners served three times a week.
Lounge bar
Lounge bar with terrace
Sports bar
Sports bar & snack 24 hrs open
Grill-steak house
La altagracia Grill-steak house for dinner. Reservations required.
Japanese restaurant
Yokohama Japanese specialty theme restaurant for dinner. Reservations required.
Swim up bar
Swim up bar
Lobby bar
Lobby bar.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (186)

Ratings and reviews for RIU Palace Punta Cana All Inclusive

Overall score

3.9 / 5
186 out of 186
Amenities:
4
Room cleanliness:
4.1
Hotel staff:
4.2
Room comfort:
3.8
Location:
4.4
Value:
4

81% would recommend to a friend.

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Review of RIU Palace Punta Cana All Inclusive

Reviewer score

5
Anonymous
New Castle, DE
Dec 19, 2009

First class resort

Everything was great. The rooms are clean. The staff is always ready to take care of you and your needs. We did the parasailing which is awesome. Took long walks on the beaches which are beautiful. There always daily activities like ping pong, horseshoes, dance lessons and etc.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Review of RIU Palace Punta Cana All Inclusive

Reviewer score

3
Colombiano
Crystal River FL 34429
Dec 9, 2009

I did'nt like it.

we went to gran bahia principe in may and we realy like it, we were impress with this hotel and friends invited us to RIU Palace, but everything was different thisa hotel smell like old moggi, we went 25 people and 4 got sick the second day for the food, the shows was bad, we went to the pool 3 times and twice they didn't have towels, the bar service was a dissaster all the time, the cleaning staff at the room was good, one person at the dinning room help us with the food for the sick people his name is [...]( good person) the rest was not good, I never planing to go back to this hotel, next time I will go to Gran bahia principe I had a good time in this hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
2
Room comfort:
2
Location:
4
Value:
1
Review of RIU Palace Punta Cana All Inclusive

Reviewer score

5
Sampler
New Jersey
Dec 3, 2009

Great beach wedding location

Went for a beach wedding and it was perfect. Great beach for sunbathing - lots of palm trees to sit under if you wanted shade and plenty of beach in the sun. Water was great.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of RIU Palace Punta Cana All Inclusive

Reviewer score

5
Students
New York, NY
Oct 4, 2009

Simply amazing

Everything was great

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
3
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
5
Review of RIU Palace Punta Cana All Inclusive

Reviewer score

5
Anonymous
new york, new york
Sep 28, 2009

the best resort in punta cana

the resort looks like a palace and you are treated like royalty immediately upon arrival.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of RIU Palace Punta Cana All Inclusive

Reviewer score

3
Maria del Mar
West Palm Beach, FL
Sep 11, 2009

What is the definition of a non smoking

I had requested a non smoking room due to asthma and severe allergies. The hotel's idea of a non smoking room was using tons of Fabrees until you can not breath. We had to open the windows to let the room aired out. The manegement told us that the hotel does not have non smoking rooms. Additionally it took about four hours for us to get a room; most rooms had the same strong mold smell and the air condition did not work well. I email Orbitz and recieved no response.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
2
Hotel staff:
4
Room comfort:
2
Location:
5
Value:
3
Dining tip: Not Applicable

Although the hotel claims five restaurants only a couple are open any given night, so go early for reservations or better yet stick to the buffet.

Review of RIU Palace Punta Cana All Inclusive

Reviewer score

4
Anonymous
Boston, MA
Aug 23, 2009

Honeymoon Stay

We were here for a honeymoon stay for 10 days. The food and service was remarkable. The beach is very nice. We have an ocean view with a jacuzzi on the 2nd level. (you need to request this at check-in and ask them very nicely). The room service was OK at best. WARNING: Do not use their phone for outgoing calls, they will charge you like crazy when you check out. I used last then 1 hr of outgoing call, total cost US $20 phone card + $32 for the phone itself. That is plain robbery, it costs about a dollar per minute to call back US.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
3
Money-saving tip: In Hotel

Always remember to negotiate including tours from the hotel.

Review of RIU Palace Punta Cana All Inclusive

Reviewer score

4
RLJ
MA
Aug 22, 2009

Beautiful Resort

The thing about Punta Cana is there isn't much to see. It is a very poor place. Most people stick to the resorts because you don't want to go wandering off into town. This isn't a bad thing as long as there are things to do at the resort. The Riu Palace Punta Cana is beautiful and the staff is great. During the day you can sit by the pool, swim up to the bar,head down to the beach, or take part in daily activities( pool games, darts, volleyball, horseshoes, etc. There are also non-motorized water sports included as well, but the catch is you need to schedule these each day. They can fill up quickly. Once the evening hits there is less to do. The pool closes at 7. There is a show from 9:45-10:30, and that's about it. The Disco(Pacha) is down the road by the Riu Macao, not here at the Riu Palace. Then there is the so called Casino. At the resort this is actually a off the sports bar comprimising of about 10 slot machines and a roulette table. There is a Casino at the Riu Macao. but there is not much to see there either about 30 machines maybe 3 tables. So nightly entertainment is lacking. There needs to be more to do in the resort itself. As for food. There is the buffet that runs breakfast, lunch, and dinner. Good food but you'll be sick of it by day 3 because it is the same everyday. There are about 5 restaurants you can have dinner at but they are not all open each night and once again you have to make reservations daily. First seating at 6:30 second at 9. Reservations have to be made by 9am because they fill up quickly and then your stuck at the buffet for the same meal you ate the day before. There is also 24 hour room service, but this list is small: veggie or club sandwich, nachos, a plate of fruit, salad, or chocolate cake. I would stick the to salads because the sandwiches are filled with well bread. The snack-bar is also open 24-7. They have nachos, burgers, hot dogs, ham sandwiches and fruit available in one cooler throughout the day. The drinks are pretty good. There is a selection of resort drinks, but you can find a bartendor or two that can make a few other things. Coffee is great. There are machines that dispense Nescafe coffee(expresso, latte, etc) - very good. All in all the resort is a really nice place to be. They just need to spruce up the night life and change up the buffet a little and the place will be great.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Shopping tip: Long walk from hotel

If you walk along the beach to the right toward the other resorts you will eventually find a market on the beach where all sorts of things are for sale. Its a good place to bargain for souvenirs.

Review of RIU Palace Punta Cana All Inclusive

Reviewer score

3
Pursehag
Sam Francisco Bay Area, CA
Aug 16, 2009

Great Beach

they had great service, great food. but the room was musty smelling.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
5
Review of RIU Palace Punta Cana All Inclusive

Reviewer score

4
trekbiker62
Lititz, PA
Aug 13, 2009

A Great Vacation

A wonderful vacation spot. A truly international clientel adds to the enjoyment. The beach is beautiful and the hotel grounds are spectacular. The only problem is an ineffective air conditioning system. August in the Dominican Republic is hot and humid (go figure). The room airconditioning is marginal at best. The rooms feel damp and the smell of mold and mildew can be overwhelming. The restaurants were not air conditioned (or mininimally air conditioned). Aside from air conditioning problems, the place is great. A beautiful resort in a beautiful location with a friendly helpful staff.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
2
Location:
5
Value:
4
Shopping tip: Not Applicable

Bring US Dollars!! Most vendors will not take credit cards and will only accept dollars. I assumed there would be an accessible ATM on the property. The RIU complex is huge with mulltiple hotels, yet I was unable to use an ATM card to get cash.

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