RIU Palace Bavaro -All Inclusive

5 stars
Playa de Arena Gorda, Punta Cana,
Hotel Overview
Reviewer score
4.1
out of 5
83 reviews
5 star

This resort truly defines 5 stars. From the staff to the hotel itself, I would definitely return. See full review

  • Chetez
  • Jul 22, 2014
Beautiful

Everything was great. Clean sheets. Entertainment was exceptional. Service was well mannered and... See full review

  • Inka28
  • Jun 3, 2014
RIU Hotels & Resorts brings you a totally new Palace resort on the beautiful destination of Punta Cana. The Riu Palace Bavaro Hotel on beautiful Arena Gorda Beach is located just 30 kilometers from Punta Cana International Airport. Right on the beach of Arena Gorda, Riu Palace Bavaro (all inclusive 24) is the new Riu Hotel in Punta Cana, you can enjoy this resort and Riu Service quality, the comfort of a Palace, beaches and sun of this wonderful Caribbean destination. Riu Palace Bavaro has 610 rooms, 4 restaurants and 4 bars. Facilities 4 Swimming pool, 2 of them with adjoining Jacuzzi and swim-up bar; children's swimming pool and miniclub; spa & beauty salon; fitness center, sauna and jacuzzi; 4 conference rooms, complimentary sun loungers, towels and parasols by the pool area.Guest have 90 minutes a day of Free WiFi-connection in the lobby, the property also has WiFi throughout the whole hotel, at an additional charge.

RIU Palace Bavaro -All Inclusive Rooms

Junior Suite Garden View
Air conditioning, ceiling fan, 2 double beds or 1 king size bed, living room area with sofa, direct dial phone, regularly replenished mini bar and liquor dispenser, coffee maker, satellite flatscreen TV, radio alarm clock, electronic in-room safe (laptop size 15"), iron and ironing board. Bathroom equipped with hydro-massage bathtub, extra shower cabin, by door separate toilet, double-sink, vanity mirror, hairdryer and amenities kit. Balcony or terrace.
Junior Suite Superior
Air conditioning, ceiling fan, 2 double beds or 1 king size bed, living room area with sofa, direct dial phone, regularly replenished mini-bar and liquor dispenser, coffee maker, satellite flatscreenTV, radio alarm clock, electronic in-room safe (laptop size 15"), iron and ironing board. Bathroom equipped with hydro-massage bathtub, extra shower cabin, by door separate toilet, double-sink, vanity mirror, hairdryer and amenities kit. Balcony or terrace with courtyard view.
Junior Suite Grand Terrace
Air conditioning, ceiling fan, 2 double beds or 1 king size bed,living room area with sofa, direct dial phone, regularly replenished mini-bar and liquor dispenser, coffee maker, satellite flat-screen TV, radio alarm clock, electronic in-room safe (laptop size 15"), iron and ironing board. Bathroom equipped with hydro-massage bathtub, extra shower cabin, by door separate toilet, double-sink, vanity mirror, hairdryer and amenities kit. Big terrace.
Suite Jacuzzi
Air conditioning, ceiling fan, 1 king size bed, living room area with sofa, direct dial phone, regularly replenished mini-bar and liquor dispenser, coffee maker, satellite flat-screen TV,radio alarm clock, electronic in-room safe (laptop size 15"), iron and ironing board. Bathroom equipped with hydro-massage bathtub, extra shower cabin, by door separate toilet and bidet, double-sink, vanity mirror, hairdryer and amenities kit. Balcony or terrace with private jacuzzi.
Villa Junior Suite Pool View
Air conditioning, ceiling fan, 2 double beds or 1 king size bed, living room area with sofa, direct dial phone, regularly replenished mini-bar and liquor dispenser, coffee maker, satellite flatscreen TV, radio alarm clock, electronic in-room safe (laptop size 15"), iron and ironing board. Bathroom equipped with hydro-massage bathtub, extra shower cabin, by door separate toilet, double-sink, vanity mirror, hairdryer and amenities kit. Balcony or terrace with pool view. Free wifi service availabe in room.
Villa Junior Suite Ocean View
Air conditioning, ceiling fan, 2 double beds or 1 king size bed, living room area with sofa, direct dial phone, regularly replenished mini-bar and liquor dispenser,coffee maker, satellite flat-screen TV, radio alarm clock, electronic in-room safe (laptop size 15"), iron and ironing board. Bathroom equipped with hydro-massage bathtub, extra shower cabin, by door separate toilet, double-sink, vanity mirror, hairdryer and amenities kit. Balcony or terrace with ocean view. Free wifi service availabe in room.
Villa Junior Suite Jacuzzi Superior
Air conditioning, ceiling fan, 2 double beds or 1 king size bed, living room area with sofa, direct dial phone, regularly replenished mini-bar and liquor dispenser, coffee maker, satellite flatscreen TV, radio alarm clock, electronic in-room safe (laptop size 15"), iron and ironing board. Bathroom equipped with hydro-massage bathtub, extra shower cabin, by door separate toilet, double-sink, vanity mirror, hairdryer and amenities kit. Balcony or terrace with private jacuzzi. Free wifi service availabe in room.
Villa Suite Jacuzzi Ocean Front
Air conditioning, ceiling fan, 1 king size bed, living room area with sofa, direct dial phone, regularly replenished mini-bar and liquor dispenser, coffee maker, satellite flat-screen TV, radio alarm clock, electronic in-room safe (laptop size 15"), iron and ironing board. Bathroom equipped with hydro-massage bathtub, extra shower cabin, by door separate toilet and bidet,double-sink, vanity mirror, hairdryer and amenities kit. Balcony or terrace with private jacuzzi and ocean front view. Free wifi service availabe in room.

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Activities
Outdoor pool
Fitness center or spa
Spa
Night club
Solarium
Tennis
Dining
All inclusive
Bar/Lounge
Restaurant
24 hour room service
Services
Laundry service
Childcare Service
In-Room Safe
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Hotel Map

18.7203 -68.4556
Area served
Playa Arena Gorda, Punta Cana. Higey, Dominican Republic
Nearby airports
Punta Cana International Airport (PUJ): Approximate driving time is 30 minutes and distance is 30 kilometers.
Area description
Punta Cana Beach

Meeting facilities

Meeting Info
All meals and snacks, unlimited domestic and imported alcoholic beverages, cocktails & soft drinks. Exchange privilieges: enjoy all facilities at Riu Palace Macao, Riu Bambu, Riu Palace Punta Cana and Riu Naiboa (theme dinners restaurants excluded). Room service 24 hours. Entrance to the Casino at Riu Palace Macao (drinks not included), Pacha Disco at the Caribbean Street (entrance included, drinks not included), daily activities program for children from 4 to 12 years old, children's swimming pool & playground, daily activities program for adults, swimming, jacuzzi, spa sauna, fitness center, one free scuba diving introductory lesson in pool, aerobics, kayaking, etc. At the caribbean street at an additional cost: internet access, car rental, spa services, medical, staff on-site an on call 24 hours, billiards, arcade games, boutique.

Dining

Cubano Lobby Bar
Lobby Bar
Lounge Bar
Lounge Bar with Terrace
La Plaza Bar
Bar
Sports Bar
Sports bar & snack 24 hrs open
Buffet Restaurant
Buffet style restaurant
Grill Steakhouse
A la carte with previous reservations needed.
Krystal Restaurant
A la carte with previous reservations needed.
Italian Restaurant
A la carte & Buffet style with previous reservations needed.
Japanese Restaurant
A la carte with previous reservations needed.

Hotel Policies

Check-in:
1200
Check-out:
1500

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

Back to menu Return to top

Guest Reviews (83)

Ratings and reviews for RIU Palace Bavaro -All Inclusive

Overall score

4.1 / 5
5.01.0
83 out of 83
Amenities:
4.1
Room cleanliness:
4.4
Hotel staff:
4.1
Room comfort:
4.1
Location:
4.4
Value:
4

81% would recommend to a friend.

Sort by:
Review of RIU Palace Bavaro -All Inclusive

Reviewer score

3
5.01.0
NoWhereWill
London
Aug 26, 2014

Very average service

Location is wonderful, but service desires for improvement. Absolutely ignorant staff, most of staff doesn't speak almost any English. Guests don't really feel welcome at all.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
2
Room comfort:
3
Location:
4
Value:
3
Was this review helpful to you?
Thank you for your feedback!
Review of RIU Palace Bavaro -All Inclusive

Reviewer score

2
5.01.0
Anonymous
New York
Jul 24, 2014

Not impressed

My fiancé and I were considering getting married here next year. THAT'S NOT HAPPENING HERE... The food was mediocre at best, the jacuzzi suite had two jacuzzi's in them that don't work and the staff were jerks with few exceptions. I don't ask for much, just what I pay for... I don't believe I received my money's worth..

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
1
Room comfort:
3
Location:
3
Value:
2
Was this review helpful to you?
Thank you for your feedback!
Review of RIU Palace Bavaro -All Inclusive

Reviewer score

5
5.01.0
Chetez
Los Angeles, CA
Jul 22, 2014

5 star

This resort truly defines 5 stars. From the staff to the hotel itself, I would definitely return.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Was this review helpful to you?
Thank you for your feedback!
Review of RIU Palace Bavaro -All Inclusive

Reviewer score

2
5.01.0
JLP17
Miami, FL
Jul 11, 2014

Decline in quality and poor management...

The quality of the room and room sevice has declined compared to our stay last year in July. The minibar was not functioning nor did it get stocked up. There were no bottles of water in the room or in the dining areas. To get one, you had to go to the front desk. No welcome drinks. Maid came in to room without being authorized twice at odd hours of the evening. It did not leave me feeling secure and I had to ask the supervisor to not let anyone come into the room without someone being in there. 15 hangers were scattered on the bed without request. The maid had left them in error. We notified the front desk and they never came to pick them up. I had to put it in front of the door outside. The ACs are not working properly. The quality of food has declined- same menu everyday. No bacon, mangu, shrimps, lobster, etc. The day there was bacon it was extremely undercooked. I spoke with the manager and conveyed the inconveniences I experienced. He gave me the runaround and did not seem interested in what I had to say. It's unfortunate because the staff is friendly but management does not cater to guests. Will not return or recommend to anyone. There are other better resorts in the area.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
3
Hotel staff:
4
Room comfort:
2
Location:
3
Value:
1
Was this review helpful to you?
Thank you for your feedback!
Review of RIU Palace Bavaro -All Inclusive

Reviewer score

2
5.01.0
Floridatravel2014
Florida
Jun 7, 2014

DO NOT GO FOR THE FOOD

OK! so this may sound like a contradictory review but I will do my best to describe my experience and hopefully provide you with some assistance in your decision. The hotel it self is not bad--- nice beach, pools, clean overall, modern looking, blah blah blah. The food was really bad... This was my 3rd time staying at an ALL inclusive and trust me by no means was I expecting a five star meal, but I must say that it was closer to horrible than it was to average! Whatever you do .... DO NOT go there for the food!!!!!!!!! We actually had to go to the Hard Rock the last night we were there because we wanted a decent meal! The staff is hit and miss... We either had extremely nice and polite workers or you had HORRIBLE employees that were not helpful or nice at ALL. It sometimes felt like they were doing us a favor by re filling our cups with water! The rooms are ok nice and modern looking. IF YOU DO NOT TIP YOU WILL MOST LIKELY NOT GET MUCH OF A SERVICE---this is understandable though, they don't make a lot of money and were ok with that. The one thing that I will say was AMAZINNNNGGGG and extremely well put together was the ENTERTAINMENT Their entertainment staff works night and day and puts on the best SHOWS ever! Unbelievably hard working genuinely nice people. Would I go back???? may be>>>> This is why I said this review would be contradictory! I just would not go back for the food! THE ONLY THING GOOD TO EAT ARE THEIR NACHOS!!!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
2
Room comfort:
1
Location:
3
Value:
1
Entertainment tip: In Hotel

AMAZING ENTERTAINMENT!!! THE BEST I"VE YET SEEN at an all inclusive!

Was this review helpful to you?
Thank you for your feedback!
Review of RIU Palace Bavaro -All Inclusive

Reviewer score

5
5.01.0
Inka28
Atlanta, Georgia
Jun 3, 2014

Beautiful

Everything was great. Clean sheets. Entertainment was exceptional. Service was well mannered and professional. Would definitely recommend and return.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Was this review helpful to you?
Thank you for your feedback!
Review of RIU Palace Bavaro -All Inclusive

Reviewer score

4
5.01.0
Riu Traveler
Ohio
Jun 2, 2014

Riu Palace Bavaro

Beach was perfect. Pool was very nice. Only one type of beer and no light beer. Rooms are very nice.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
4
Time-saving tip: Not Applicable

Private transfer is the way to go.

Was this review helpful to you?
Thank you for your feedback!
Review of RIU Palace Bavaro -All Inclusive

Reviewer score

3
5.01.0
Bigdave1331
Maine
May 27, 2014

This is not the first RIU that we've stayed in, but it may be our last.

Pro's Nice beach and pools. The resort is in safe location that is 25 minutes away from the airport. The staff over all were pleasant and did what they could to accommodate you. Con's The food and the entertainment staff were horrible. I requested 2 extra pillows and blankets. In order for that to happen, I had to place different request. The reason for this request was, because of the bed was very hard. The "stocked refrigerator gets restocked every two days. That's fine except for the fact that they only supply you with four Pepsis to be spilt between two people. I personally drink two or more a day. I had to place three request in order to get the refrigerator restocked. This resort if very large. Unless you book a ocean view room, plan on walking a lot.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
3
Room comfort:
1
Location:
4
Value:
3
Entertainment tip: Not Applicable

The entertainment staff and nightly shows are a joke. Unless you want to watch the entertainment staff perform their stupid dance over and over again, you may want to make other plans.

Was this review helpful to you?
Thank you for your feedback!
Review of RIU Palace Bavaro -All Inclusive

Reviewer score

5
5.01.0
marceloc2
Boston
May 7, 2014

Higly Recommended

Great experience, great food, crew, cleanness. I would come back anytime.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Was this review helpful to you?
Thank you for your feedback!
Review of RIU Palace Bavaro -All Inclusive

Reviewer score

5
5.01.0
Miguel the Traveler
Newport News, VA
Apr 28, 2014

The Riu Palace Bavaro is the Place to Stay

The Bavaro staff was excellent. From check-in to check-out, the entire staff, including the clubs, bars, and dining areas, were great. They were very cordial and professional. The only thing that I did not appreciate was finding my closet rummaged through a few times. Besides that, I still give this hotel 5 stars.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
5
Was this review helpful to you?
Thank you for your feedback!
Back to menu Return to top