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Room Availability
There are only a few rooms left at this price, so we encourage you to book as soon as possible. Keep in mind that room availability can change at any time as demand changes, and when availability at a particular price runs out, the price for the room may increase.
*rate found for check-in Dec 22, check-out Dec 23
Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).
Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.
The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.
Check-in: 1500
Check-out: 1300
Local currency: USD
On the Caribbean jewel Christopher Columbus named Hispaniola, discover the unpretentious luxury of Paradisus Punta Cana Resort. An extraordinary island retreat offering a superb balance of natural and man-made wonders. Open-air architecture, featuring indigenous organic materials like raw coral, bamboo, and exotic hardwoods, houses an impossibly sumptuous gallery of luxury suites. Artfully designed tropical gardens blend with native mangrove forests and soaring palms. And an array of gorgeous swimming pools is complemented by private white sand beachfront and the stunning turquoise waters of the Caribbean Sea.
The Reserve. For so many reasons. Ultra Luxurious, Ultra Private Residential Suite Community. In the heart of Paradisus. In the heart of paradise. Your very own vacation home with modern designed suites big enough to share with family and friends or sized for a private pas de deux. Relax on the underwater pool beds in the spectacular free-form pool, chill in the GABi Club with its own restaurant exclusively for The Reserve, Family Concierge and Royal Service guests.
Families hold a special place in the heart of Paradisus Resorts. It's called Family Concierge and it offers an array of irresistible luxuries created exclusively for families. Personal service and luxuries right-sized for every one of you. A concierge dedicated to coordinate every detail of your stay including exclusive activities such as swimming classes and little gifts like the Paradisus Kid's Beach Kit. Explore the Kids Zone. Our new tropical-theme playground with so much to do, parents will never stop thanking us.
You deserve to be treated like royalty. You deserve Royal Service. Butler-driven personal service and pampered luxury reserved exclusively for adults. Start your day with an a la carte breakfast, enjoy the tropical sun on the private Royal Service pool and beach with valet service, get preferential reservations at specialty restaurants, the YHI Spa, activities and excursions or just relax in our elegant Royal Service VIP lounge. Take your partner on this royal journey and get your ultimate Royal Service experience. Love is the warm Caribbean air and we love your love story. Our Romance Specialists are ready and waiting to make gorgeously real the romantic escape of your wildest fantasies. Whatever your romantic fancy, we say "I do."
Go on an adventure of Taste, Temptation & Fun. Twelve specialty restaurants, each with its own uniquely elegant ambiance, guarantee an extraordinary, world-class culinary experience. Paradisus Punta Cana restaurants offer exceptional food, exquisite presentation, extraordinary surroundings and superlative service.
All-inclusive and all encompassing, the AAA Four Diamond rated Paradisus Punta Cana Resort is an oceanfront playground for all ages. Tennis, unlimited green fees at the 27-hole world class championship golf course Cocotal Golf & Country, designed by Jose Pepe Gancedo, every non-motorized water sport imaginable, our own casino, and personal world-class service all seamlessly unite to deliver you the relaxing, romantic, carefree, fun-filled experience of a lifetime. Visit our Palma Real Shopping Village.
Get your exquisite full-service YHI Spa and health club. Relax. Unwind. Leave the worries of your world far behind. Indulge in a world-class spa holiday under the care and guidance of experienced spa specialists, personal trainers and talented salon professionals.
Paradisus Punta Cana Resort. Where luxury meets paradise in Punta Cana.
Check-in: 1500
Check-out: 1300
Local currency: USD
*rate found for check-in Dec 22, check-out Dec 23
Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).
Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.
The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.
Overall score
4.1 out of 5
(63 reviews)
Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.
Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."
The "overall score" is an average of all reviewer scores submitted for a hotel.
Hotel address: Playa de Bavaro, Punta Cana, Dominican Republic -
In the exclusive zone of Dominican Republic's Bavaro Beach with its crystal water, white sandy beaches and palm trees, situated on 96 acres of beachfront property, the resort is designed to blend bungalows room and a spectacular lake-style pool.
Paradisus Punta Cana Resort is located 25 minutes from Punta Cana International Airport, 90 minutes from La Romana Airport and three and half hours from Santo Domingo International Airport.
The largest shopping center in Punta Cana, which offers the traveler a world-class shopping experience in the Caribbean, consists of prestigious brand name stores, restaurants and cinema like Hard Rock Cafe, Akai Sushi Bar, the famous Webster Hall and many more. Located at the main entrance of its two existing hotel properties: Paradisus Palma Real Resort and Melia Caribe Tropical, just 15 minutes away.
Mediterranean cuisine, more than an enclosed legend, is the perfect way to understand life. Lifestyle, culture and history. Vento clings to the wonder of this kitchen and takes place in the scene with its own personality. A new style, fresh and elegant is the owner of the unmatched services of our restaurant Vento. Buen Provecho, Boun Apetito, Bon Appetit!
A well decorated table is responsible for receiving the finest cuts of meat with a selection of sauces and sides. Fine wines and candlelight which fill the dignified atmosphere of the most demanding customers. A beautiful scene is what we provide for a memorable evening. Terra - a la carte Steak House.
A restaurant that holds the secrets of gourmet haute cuisine. All accessories that give life to a menu truly exquisite. Each dish is served and adorned with that element of surprise to capture the most demanding palate. A sexy experience, a scene in the light of candles or just delicious passion. You will fall in love. The most exclusive gourmet French cuisine with exquisite "nouvelle" dishes in a luxury ambience with background music.
In seconds you can move to Bella Italia, enjoying a fresh pizza right out of the oven, pasta composed of its best ingredients or a favorite dish at an authentic Italian table. This is the perfect excuse to make a continental trip. Have lunch with your family in a natural and friendly atmosphere. The scent of spices, fresh and original Italian cuisine imposes the personality of our restaurant Vita. Authentic Italian Trattoria with Pizza and pastas specialties. Open for lunch to dinner a la carte and serving pizzas until 3 a.m.
Energetic, dynamic, creative. A reinvented Latin style of eating well. A menu full of color and exquisite flavor. A redesigned art of serving food and transforming way of combining ingredients and merges two concepts extraordinary. A different and better to keep a sense, which makes the difference. Ready to experience the color of the night? Red Lounge is open every night to show you a new way to party! Drink + mingle + Latin vibes! The beat goes on! Latin Fusion restaurant and lounge.
The art of a culture and the modernity of our time a unique fusion that excels in any other concept. Sakura energy surrounds you and you are full of feelings. A drink before dinner Sake Lounge with a new style, sophisticated and discreet. Music, food and avantgarde style, with taste as always. A la carte Japanese restaurant with finest Tepanyaki specialties.
Travel with us to a new destination. A trip of magic and sensations, service and entertainment, rhythms and sounds. A place that is casual and elegant at the same time, and where the mood changes. GABi prepares food and drink masterpieces with concepts and flavours from around the world. The latest music trends, pulsing to the beat of chill-out on the beach and the pool. Each night's entertainment totally unexpected.
Delightful a la carte Chinese restaurant located by the pool.
Seafood fine island - a la carte fish and seafood specialties for dinner.
Grill specialties for lunch with full salad bar, pastas, paellas, and other snacks.
An International buffet presenting flavors of the world for breakfast, lunch and dinner.
Specialized in a la carte Brazilian cuisine
Perfectly situated on Dominican Republic's legendary Bávaro Beach, Paradisus Punta Cana Resort is a showcase for the best of the Caribbean, making it the ideal setting for incentive groups. The groups can enjoy our newly renovated and enlarged convention centers with various meeting and general session rooms. With a new and luxurious Business Center that offers the latest in technology and facilities. With 24,620 sq.ft. of flexible and accommodating meeting space, Paradisus Punta Cana Resort is ideal for meeting, convention, and leisure groups. It offers 11 meeting rooms, with sit-down banquet facilities and service for up to 450 attendees. The group and convention department is dedicated exclusively to coordinating from small group events to a large convention. Group and convention programs include: private events coordination in any area at the hotel, theme parties, coffee breaks, dinners and banquets, sports activities coordination and more.
Please enter check-in and check-out dates to the right to select a room
Besides the amenities all our suites Royal Service guests enjoy preferential exclusive services such as lavish suite accommodations, personal butler service, complimentary cell phone to call your butler, sensational amenities including personalized turn-down service, your choice of aromatic pillows, in-room Jacuzzi preparation, daily newspaper, in-room coffee service, espresso machine and minibar stocked daily to suite your preferences. Get preferential reservations at restaurants, YHI spa, activities and excursions, valet service at the private Royal Service pool and beach area, a la carte breakfast and lunch an special restaurants, and enjoy the elegant VIP lounge with private check in/ out, complimentary internet access, daily breakfast buffet, coffee, beverages, international newspapers and hors d'oeuvres. Max occupancy: Max 3 adults
This 613 sq. ft. junior suite overlooks the lush tropical gardens that surround Paradisus Punta Cana and is elegantly decorated in the tones of the Caribbean with dark mahogany furniture. These Junior Suites feature a seating area conditioned with a sofa bed for added comfort, free High-Speed internet available in rooms, and a fully stocked minibar with daily reposition. Luxury Junior Suites are equipped with one King, a luxurious bathroom with Jacuzzi for two with double sinks and feature personal amenities. Max occupancy: Max 3 adults or 2 Adults and 1 child 0-12 years +1 infant 0-4 years
Each open and spacious suite offers a garden or ocean view and is completed with exotic and inviting island décor, cool tile floors, cable television, individually controlled air conditioning, ceiling fan, private terrace or balcony, luxurious bathrooms safe deposit box, daily stocked minibar, coffee maker, a spacious living area and iron and ironing board.
Feel home and be home in Paradisus Punta Cana Resort. Luxurious and comfortable accommodations in a genuine paradise.
Check-in: 1500
Check-out: 1300
Local currency: USD
*rate found for check-in Dec 22, check-out Dec 23
Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).
Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.
The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.
Overall score
4.1 out of 5
(63 reviews)
Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.
Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."
The "overall score" is an average of all reviewer scores submitted for a hotel.
Score
3 out of 5
seen better days
Thelma ^ Nikki Nov 23, 2009
While the staff was five star / the premises have not been well maintained. They've become a little run down. The place ... wasn't even half full.
Traveler type: Friends
Don't re-book your transfer if you're leaving early. They told us they would pick us up at 5:30 a.m. and then called our room at 4:00 a.m. because they were ready to leave / left without us and then we had to get a taxi to the airport. Also be careful if you book excursions - we thought we were booking a massage at our hotel and instead it cost us $20.00 in taxi fees to get to the OTHER hotel the spa was located at. When you go to relax and this type of things happens / you aren't relaxed anymore!!!
Score
3 out of 5
Beautiful resort, service, eh...
Mike Nov 22, 2009
The hotel itself was nice, however we spent every day trying to avoid our consierge. He kept trying to get us to sit down to ... listen to a 90 minute presentation on their time shares. He would not take no for an answer. He would call the room as well as ask every morning. We spoke with other couples that had similar experiences. We were on our honeymoon so this was particularly annoying. The food was okay. The food was very similar from restaurant to restaurant so not much variety.
Traveler type: Couples
Score
4 out of 5
vacation
x to the c Nov 19, 2009
Everything was great except for the beach. It was the only hotel where the waves were 3feet high. We took a boat ride and we ... noticed that the beach looked like a lagoon outside of our hotel area, maybe due to the location on the island. Also too crowded, and they claim the previlage of having a private beach when you book royal service, but it didnt seem that way when we got there. No need to upgrade to royal service! and don't agree to listen to a 90minute presentation about "timeshares" they will make you sign an 90 minute agreement.. DO NOT DO IT!
Traveler type: Family
Food was great at the hotel. The vento and the fuego restaurants were the best.. didnt get to try the italian, the romantico didnt like..and i only had appetizers at the chino restaurant delicious!
Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.
Don't re-book your transfer if you're leaving early. They told us they would pick us up at 5:30 a.m. and then called our room at 4:00 a.m. because they were ready to leave / left without us and then we had to get a taxi to the airport. Also be careful if you book excursions - we thought we were booking a massage at our hotel and instead it cost us $20.00 in taxi fees to get to the OTHER hotel the spa was located at. When you go to relax and this type of things happens / you aren't relaxed anymore!!!
--Thelma ^ Nikki, Trenton, MIchigan Nov 23, 2009
Food was great at the hotel. The vento and the fuego restaurants were the best.. didnt get to try the italian, the romantico didnt like..and i only had appetizers at the chino restaurant delicious!
--x to the c, lyndhurst, nj Nov 19, 2009
Each restaurant experience was delightful! We especially enjoyed the Japanese and the Mediteranean dining and service. The Italian restaurant's menu was too limited for our enjoyment, so we left and went to another restaurant on the property. We had no trouble getting reservations.
--Mona, Richmond, VA Nov 17, 2009
Overall score
4.1 out of 5
(63 reviews)
Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.
Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."
The "overall score" is an average of all reviewer scores submitted for a hotel.
Sort reviews by: most recent | highest rating | lowest rating
Score
3 out of 5
seen better days
Thelma ^ Nikki Nov 23, 2009
While the staff was five star / the premises have not been well maintained. They've become a little run down. The place ... wasn't even half full.
Traveler type: Friends
Don't re-book your transfer if you're leaving early. They told us they would pick us up at 5:30 a.m. and then called our room at 4:00 a.m. because they were ready to leave / left without us and then we had to get a taxi to the airport. Also be careful if you book excursions - we thought we were booking a massage at our hotel and instead it cost us $20.00 in taxi fees to get to the OTHER hotel the spa was located at. When you go to relax and this type of things happens / you aren't relaxed anymore!!!
Score
3 out of 5
Beautiful resort, service, eh...
Mike Nov 22, 2009
The hotel itself was nice, however we spent every day trying to avoid our consierge. He kept trying to get us to sit down to ... listen to a 90 minute presentation on their time shares. He would not take no for an answer. He would call the room as well as ask every morning. We spoke with other couples that had similar experiences. We were on our honeymoon so this was particularly annoying. The food was okay. The food was very similar from restaurant to restaurant so not much variety.
Traveler type: Couples
Score
4 out of 5
vacation
x to the c Nov 19, 2009
Everything was great except for the beach. It was the only hotel where the waves were 3feet high. We took a boat ride and we ... noticed that the beach looked like a lagoon outside of our hotel area, maybe due to the location on the island. Also too crowded, and they claim the previlage of having a private beach when you book royal service, but it didnt seem that way when we got there. No need to upgrade to royal service! and don't agree to listen to a 90minute presentation about "timeshares" they will make you sign an 90 minute agreement.. DO NOT DO IT!
Traveler type: Family
Food was great at the hotel. The vento and the fuego restaurants were the best.. didnt get to try the italian, the romantico didnt like..and i only had appetizers at the chino restaurant delicious!
Score
5 out of 5
Everything We Desired and More!
Mona Nov 17, 2009
My husband and I travel a lot. This was our second trip to this hotel. It has been well maintained, and we noticed ... improvements in the rooms, and additions to the hotel. The food was as delicious, as before, and I believe I gained a few pounds. The new Reserve section is outstanding and my husband especially enjoyed the 24 hour room service, for he loves to eat in the middle of the night. The staff are very friendly, and we had fun practicing our limited Spanish. We believe in tipping for good service, even though it is all inclusive, we would encourage you to do the same. Our beach experience was better this time, for the sea was not rough.
Traveler type: Couples
Each restaurant experience was delightful! We especially enjoyed the Japanese and the Mediteranean dining and service. The Italian restaurant's menu was too limited for our enjoyment, so we left and went to another restaurant on the property. We had no trouble getting reservations.
Score
4 out of 5
"Paradise"isus
fan for life Nov 10, 2009
I thought the hotel grounds were beautiful. The staff was more than helpful, right down to the groundskeepers. The only ... draw back to the hotel was the lack of information. I wish the hotel had more info in the room about restaurants, menus and activities. If you didn't do you research you wouldn't know what was going on and you had to call for info on what restaurants were open which nights.
Traveler type: Friends
Order double rum, etc. drinks are a little watered down. Also, tip the wait staff, even if it's a little bit. They don't expect it but they are very grateful. Also, the groundskeeper will cut open a fresh coconut for you to drink the water if you ask. We had them every day and we gave the guy a $1 or 2 once in a while.
Score
5 out of 5
It a dream, Incredibly fantastic for eve
Los Bailarines y El Boxeador. Byron, Sep 25, 2009
stay in the pool, drinking, talking, making new friends, go to the beach, eat, dance, sports, enjoying life, like a dream, It ... missing more days, stay was to short, there is no comparison to Our previous trips. We just want to thanks to the beautifull people who work @ the Paradisus, Pta. Cana. They r the best, they make us feel like a family, We feel them like Our family, Our friend, We thanks to: [...]. Thanks, thanks, millions thanks, to every one, Cheffs, Cookers, Maids, Every one who made US feel ROYALTY. THANK YOU VERY, VERY, VERY MUCH We Will never forget you all, we will see you soon
Traveler type: Family
Score
5 out of 5
Fantastic Facility
lemnos Sep 11, 2009
EXECLLENT Facility, All inclusive with no short cuts must go super value. ...
Traveler type: Couples
Score
4 out of 5
love the paradisus
Mama Juana Sep 9, 2009
loved the activities the hotel had to offer. Staff was amazing. Awesome photographers and beach location. Best trip I've ever ... been on. Would highly recommend. The pool bartenders: [...] and [...] were the highlight of our stay. =)
Traveler type: Couples
Do not meet with concierge about time shares. Waste of time. Book all activities with front desk or your travel representative. NOT with sketchy guys on the beach.
Score
3 out of 5
average
Laurie Sep 8, 2009
The hotel room was a little out dated and the bathroom smelled like sewer. The A/C was very loud and there were a few bugs. ...
Traveler type: Couples
Score
4 out of 5
Paradisus was a Paradise
Forest Hills Lovers Sep 4, 2009
Overall we loved our experience at the Paradisus. There were a few small hiccups but nothing major that would prevent us ... from returning or recommending to others. The food was fabulous; the nightlife was entertaining; most of the staff was friendly and competent. Be prepared for the Vacation Club sales people. Also be prepared for some not so friendly staff members. The beach was gorgeous!
Traveler type: Couples
Make sure you make all your dinner reservations on the day that you arrive. Some restaurants aren't open every day and they book up quickly. We highly recommend Vento & Fuego for dinner. La Palapa Grill for lunch is outstanding. Make sure to wear casual dressy clothing for dinner.
Score
4 out of 5
Great place to relax and rest
Bob the relaxer Aug 31, 2009
I Relaxed alot but the dining needs to have A/C or at least fans. We relaxed and enjoyed everything, although it was very hot ... & humid. The water off the beaches were very rough at times.
Traveler type: Couples
There should be more access to transportation within the compound, especially late at night.
Score
5 out of 5
Pure relaxation and incredible resort
NY beach fanatic Aug 25, 2009
I recently stayed at the Paradisus for a Mother/Daughter trip. We both had stayed at the Paradisus once before. My mother ... with her husband and i with my friends. The resort truly is amazing, the grounds are well kept with an amazing tropical feeling, plenty of dining options, extremely clean beach, friendly staff, a small night club starts at 1130/12 nightly, and the nightly shows are entertaining with a slight Vegas feel. This is a great resort for couples & families. As far as a singles vacation it wouldnt be my suggestion if you are trying to meet other singles, aside from the fact that it is one of the best resorts on the Island and worth the money to relax. The hotel is truly all inclusive with food, drinks, entertainment and even cigarettes for those who smoke. We attempted to try a new hotel this year (Dreams Palm Beach) and we were there for a total of 6 hours before we left and came back to the paradise of Paradisus. Highly recommend this hotel! We will be back again for sure
Traveler type: Family
Score
4 out of 5
Very Good Vacation
N/A Aug 19, 2009
The staff all were very friendly. The language barrier can somitimes make things difficult, but you can manage.Ask questions ... about everything from dining to activities. No-one really explains anything tillyou ask. Guest Services ([...] & [...] are the best) to get anything you need.The food selections could be better.The rooms and facility were clean,but it is time for some Mtc & repair.
Traveler type: Family
Stay away from the Concierge's. Their only real purpose is to get you to go to a sales presentation to buy into "The Reserve".You can make all reservations, dining etc without them.
Score
4 out of 5
Great vacation
Tampa Traveler Aug 18, 2009
Great vacation spot for relaxation. My wife and I spent 5 days in early august and the weather was wonderful. ...
Traveler type: Couples
Score
4 out of 5
Nice-very, very nice!
Honeymooner Aug 3, 2009
It was one of the nicest hotels we came across. There are tons of options for food and an endless supply of bars and places ... to lounge and people watch. The beach is relaxing and the beach chairs were comfortable.
Traveler type: Couples
Go shopping! Walk to a near by shopping mall and bargain with the locals to buy paintings and other tourist souveniers.
Score
4 out of 5
Honeymoon
Honeymooners Aug 2, 2009
We enjoyed the food options and the pool and beach...It is hard to figure out how to make reservations for the restaurants ... but if you ask around you can figure it out. Many of the restaurant that needed reservations some nights were open to everyone on other nights.
Traveler type: Couples
Score
4 out of 5
Great getaway for friends!
Mego Jul 13, 2009
Overall it was a great trip. Considering the last time I travled out of the United States I got horribly ill and did not this ... time, thats a Huge plus. The hotel was beautiful! Staff was very friendly. Upon checking in my husband and I were given a room with two full beds instead of one King bed and they were very fast in changing rooms for us, no problem and keeping us close to another couple we traveld there with. We did a Boogie excursion while there and it was a blast! Couple of things I personally wish were different was that they do not serve you at the pool or while you are out on the beach. You have to go yourself to the bar and get drinks and their alcohol selection was ok. Ive seen better. It wasn't bad but it could have been better. Bugs at night kinda suck. My legs were half eaten alive but as long as you take bug spray you should be ok. Last the reservations for the resturants we got screwed on. We could only eat at one of the resturatans that required reservations b/c none of the other rest. had open availablity, unless we wanted to eat at 9:30 at night. So that sucked and I wish we could have tried some of the other reservations required rest. but the other rests. that didn't need reservations were still good!
Traveler type: Couples
The Market place right outside the hotel (a 10 minute walk) was where we got all of our gifts to take home. Nice things to look at and buy but make sure you haggle with them about prices. They might say one price but you can get it down to much lower if you go back and forth with them.
Score
5 out of 5
Great place to Unwind
Matty Jul 11, 2009
My wife and I came for our honeymoon. We loved it so much that we came back a year later, and have recommended this place to ... friends. This is a true escape from the hustle of life, and you will leave completely refreshed. Friendly staff and excellent service make this my favorite destination in the world.
Traveler type: Couples
Score
5 out of 5
Relaxing and Beautiful
Bruingrl79 Jul 11, 2009
I stayed at another Melia hotel in San Juan so, I was looking forward to this one. Mostly hits, few misses. I stayed at The ... Reserve and...if you're going to stay at this hotel STAY AT THE RESERVE. Here are the high and low lights:Check in: If you're staying at The Reserve, make sure you TELL THEM as soon as you get out of the car or shuttle upon arriving. They didn't ask me and I didn't know that The Reserve check-in was in a whole different location so I stood in line sweating with all the other regular check-ins. So, make sure you tell them. After they found out I was in The Reserve, I was whisked away to a (thankfully) air-conditioned room with one on one prompt service. They offered me a drink and tried to make sure my needs were met fully. The concierge service at The Reserve: absolutely worth the price of admission. American Airlines had lost my bag and, even though it had nothing to do with the resort, they took over for me, calling the agents, making sure I got my luggage which showed up in my room the next day. They made all my dinner reservations for me, my spa reservation and a few times they personally escorted me where I needed to go. Anything I needed, they bent over backwards to get me. I wanted to go parasailing, and one of them walked me to the location, explained what I wanted to the guy, and waited to escort me back to The Reserve. I dont know what I would have done without my concierges, seriously. One of them tried very briefly to talk to me about the timeshare that they hock but I just said a simple "no thanks" and the conversation was over. Pools and Beaches: There was absolutely NO PROBLEM at The Reserve with people reserving beach chairs early. The Reserve Pool was pretty private and there were never more than 10 guests there at any given time so there was zero problem getting a spot. The swim up bar was open too and [...] the bartender was so nice. I schlepped to the Royal Service pool once and it was more busy but there were still places available. As for the beaches, theres a private Reserve area on the beach and, once again, there were no problems finding a beach chair in a prime location. The beach waiter was great fun too. I asked for one drink and he brought me two...read my mind! The pools and beaches are clean and aesthetically they are beautiful. Im not much of a water person and even I spent copious amounts of time in the pool and at the beach. The Spa: Was pricey and they didnt do a great job with my pedicure. I mean, for 70 bucks, I expect magic and I could've gotten the same thing for 20 bucks here in L.A. It was worth it though only for the conversation with the salon employees and the other guests. I met some really sweet women there. The food: the only real low for me. I don't know what it was but I couldn't really digest anything I ate on that whole island. Besides that, it just wasn't very tasty. Terra - the steakhouse was by far the best place I ate. Dolce Vita, Italian, was good too but nothing special. Gabi's breakfast was the best breakfast I had. The omelette man isnt very friendly but he made a mean omelette. Vento, the Mediterranean place was just o.k. It was beautiful inside but I wasn't too impressed with the food. Hibiscus was troubling sometimes but I lucked out on a red beans and beef stew dish once. Room service was the same thing....ok but nothing to write home about. The Suite: BEAUTIFUL. stunning. I didn't know that there would be a kitchenette area and there was. I think I may have been upgraded without my knowledge which I certainly didn't mind. Two flat screens, DVD Player, CD Player, Jacuzzi tub, beautiful. Loved it. The bed was firmer than I would have personally liked but that was ok. The balcony faced the pool and Gabi and there was always something to look at out there. BEWARE though...don't shut the balcony door behind you, it WILL lock! Within minutes of arriving to my room, I locked myself out on the balcony....
Traveler type: Single
Score
4 out of 5
Paradise with a few flaws
Super traveler Paula Jul 6, 2009
We stayed 6 nights at the resort. I was somewhat concerned over the mixed reviews I had read. Overall, it was a nice resort ... with beautiful grounds and a great beach. We had no problem with check in. There were six of us all together and we had booked 3 rooms. We called ahead to request king size beds and to make sure the rooms would be close together. The hotel staff accommodated those requests. The rooms were spacious and clean. Our balcony overlooked the pool. We had problems with our card keys opening our room door and the staff immediately changed them for us and we had no further issues with them. We met up with a concierge who handled all of our restaurant reservations for the week. The food was one of our biggest disappointments. I'll break it down by restaurant: First night we arrived we did not have reservations. We ate at Vita which is the Italian restaurant that you do not need reservations for. We had to wait approximately 1/2 hr. for a table. The food was good and so was the service once we got seated. The second night we ate at the Chinese restaurant called the Pavillion. You cannot make reservations and we waited over an hour to be seated. We couldn't figure out why since the restaurant was half empty. The service was terrible and the servers all looked miserable - like they didn't want to be there. It was our worst dining experience of the week. The food was just ok. The next night we ate at Terra which is the steakhouse. We had reservations and got in right away. It is partial buffet style for salads and desserts. We went up to get our salads and the bowls were empty. When staff finally brought out more salad they brought out enough for about 2 or 3 people only. My daughter saw bugs crawling on some of the desserts. Our steaks were overcooked and tough. El Romanitico and Vento were both very good with great service. At Sakura, the japanese restaurant they cook the food in front of you. The rice was so undercooked it was actually crunchy when we tried to chew it. We had breakfast every morning at Hybiscus. They had great omelets and tasty smoothies made to order. We usually got our lunch at La Palapa grill and took the food out to the beach. One day we waited over 1/2 hr. for an order of french fries. Two of the six of us ended up getting sick on the trip due to something we ate or drank. The pool and beach were both very enjoyable and relaxing. No problems getting chairs and there is plenty of shade available in both locations. The resort is huge and spread out. They do have shuttles available to take you around. Some of the staff did not seem to have knowledge about certain things and actually gave out erroneous information. Two members of our family wanted to go golfing one day and they were informed by the front desk that they would have to take a taxi to the golf course when there was actually a shuttle available. They paid over $30 round trip for a taxi ride that should have cost no more than $15. The next time they went they attempted to take the shuttle but the schedule that was posted for it in the lobby had not been updated and was wrong. They missed it and ended up having to take the taxi again! Hotel staff took no responsibility for this error and told us to call and change our tee time. This could not be done because we had specific dinner reservations that we had to beck back in time for. The gym was very nice and only crowded once. The attendant would always come by and give you a fresh cold bottle of water halfway through your workout. Three of us got massages at the spa and they were very enjoyable. We ventured out of the resort to go to the flea market. It is within walking distance, but we usually got a free shuttle ride to the front of the resort and then there were always shuttle vans in the area willing to give us a ride outside the front gates. We tipped the driver $3 for our group. At the shopping area they are very desperate to make a sa...
Traveler type: Family
Do not get sucked in to taking a tour of The Reserve and the 90 minute sales presentation for the vacation club. They will try to sell you a 50 year membership for $55,000 and you will be stuck there for over 2 hours.
Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.
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Don't re-book your transfer if you're leaving early. They told us they would pick us up at 5:30 a.m. and then called our room at 4:00 a.m. because they were ready to leave / left without us and then we had to get a taxi to the airport. Also be careful if you book excursions - we thought we were booking a massage at our hotel and instead it cost us $20.00 in taxi fees to get to the OTHER hotel the spa was located at. When you go to relax and this type of things happens / you aren't relaxed anymore!!!
--Thelma ^ Nikki, Trenton, MIchigan Nov 23, 2009
Food was great at the hotel. The vento and the fuego restaurants were the best.. didnt get to try the italian, the romantico didnt like..and i only had appetizers at the chino restaurant delicious!
--x to the c, lyndhurst, nj Nov 19, 2009
Each restaurant experience was delightful! We especially enjoyed the Japanese and the Mediteranean dining and service. The Italian restaurant's menu was too limited for our enjoyment, so we left and went to another restaurant on the property. We had no trouble getting reservations.
--Mona, Richmond, VA Nov 17, 2009
Order double rum, etc. drinks are a little watered down. Also, tip the wait staff, even if it's a little bit. They don't expect it but they are very grateful. Also, the groundskeeper will cut open a fresh coconut for you to drink the water if you ask. We had them every day and we gave the guy a $1 or 2 once in a while.
--fan for life, NJ Nov 10, 2009
Do not meet with concierge about time shares. Waste of time. Book all activities with front desk or your travel representative. NOT with sketchy guys on the beach.
--Mama Juana, Boston, MA Sep 9, 2009
Make sure you make all your dinner reservations on the day that you arrive. Some restaurants aren't open every day and they book up quickly. We highly recommend Vento & Fuego for dinner. La Palapa Grill for lunch is outstanding. Make sure to wear casual dressy clothing for dinner.
--Forest Hills Lovers, New York Sep 4, 2009
There should be more access to transportation within the compound, especially late at night.
--Bob the relaxer, hallandale beach, Florida Aug 31, 2009
Stay away from the Concierge's. Their only real purpose is to get you to go to a sales presentation to buy into "The Reserve".You can make all reservations, dining etc without them.
--N/A, N/A Aug 19, 2009
Go shopping! Walk to a near by shopping mall and bargain with the locals to buy paintings and other tourist souveniers.
--Honeymooner, Kentucky Aug 3, 2009
The Market place right outside the hotel (a 10 minute walk) was where we got all of our gifts to take home. Nice things to look at and buy but make sure you haggle with them about prices. They might say one price but you can get it down to much lower if you go back and forth with them.
--Mego, North Carolina Jul 13, 2009
Do not get sucked in to taking a tour of The Reserve and the 90 minute sales presentation for the vacation club. They will try to sell you a 50 year membership for $55,000 and you will be stuck there for over 2 hours.
--Super traveler Paula, Morgan Hill, CA Jul 6, 2009
Make sure you bring a pair of long pants if you want to dine in the French restaurant on the property.
--Tsquared, USA Jun 30, 2009
A wide variety of restaurants to choose from within the resort, or you can order room service. They have a great menu.
--Superbusy Lady, Jamaica, NY Jun 18, 2009
Make sure you set up transportation to airport in advance and do not let them tell you that your transportation has left and you need to have the front desk arrange again. I was 10 min. late to have pick up for airport and hotel could not reach, from what they told me, lines were busy, I was checking out at the front desk returning keys/locks etc and went back to front loading area where there were other taxi's etc only to see a man with my tour name on it. I got in and gave him my photocopies of arrangements with Coco tours and when I got out, he told me I owed him 20.00 I told him you have my papers, and he haggled me to 10.00. I am writing Orbitz about this problem. Don't pay any asking price to jewelry or t-shirts..braclets are usually about 5-10$ 5$ for a t shirt off the beach areas. Have Fun!!!!
--Terri, USA Jun 7, 2009
Make reservations before you get there - some of the better restaurants - El Romantico and Vento booked up early, and we had to eat later than we wanted!
--Traveling with my wife and the In-laws!, Morristown, NJ Jun 1, 2009
We have been to Paradisus 3 years early, we didn't go to welcome cocktail time, because we weren't interested in trips, we could book through Orbitz. If you don't have conceire, it's very hard to get reservations for resturants. They ask who is your rep. & when you say no one, they'll say everything is booked. We had a bad time with Coco Tours rep., he was never at resort & last day we confirmed flight return with help from hotel customer service. The hotel customer service is not very pleased with James from Coco Tours & neither was my wife & I.
--jtemi, Bellingham, Ma. May 11, 2009
Dont rent a car. Take a bus from the airport to the hotel. There are no signs and line markings on the road and you really have to know the area if you are leaving the resort.........There is nothing much outside the resort area. There are buses that take you to all the outside the resort activities.
--Jayz, Boston, MA Apr 24, 2009
Really wasn't any. Need to open up more bars and restaurants for those who don't want reservations, who don't want to gamble every night and who don't want to see a show at 10 (which thought was too late too).
--Red Sox, Boston Apr 23, 2009
The food was great.
--Scott, Seattle, WA Apr 23, 2009
Always go for all-inclusive... best deals for the Dominican Repblic and many locations around the world.
--T. Dos, Virginia, USA Mar 15, 2009
Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.
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Hawaii TAR-5627;
Iowa 644;
Nevada 2003-0387;
Washington 602-102-724
