Occidental Grand Punta Cana - All Inclusive

We stayed here for 9 days. I wish we would have chosen a different hotel. First of all, we walked into the hotel after being in the airport all day from delayed flights and expected to walk in and have excellent service while checking in. That is not what we got. We had to wait for the receptionist to come out and it took 20 minutes then we had to wait to be taken to our room. Walked into a musty odor which remained for our stay. Then one night we were woken up by this horrible swamp smell. It took us 2 hours to fall asleep! Also, the bathroom was in need of a renovation. We found bugs crawling every day and the shower heads had no water pressure. Food was what you would expect of an all-inclusive restaurant. Nothing spectacular! The wait staff was very attentive, but the rest of the hotel staff was rude! The nightly entertainment was horrible and boring! I don't know why they call it fun club! The only good thing here was the beach! The pool was always packed with the 18-20 year old crowd. You could never find lounge chairs. Bottom line...don't stay here! It should be a 2 star hotel!

I don't like this Hotel, to old and the food are not do good,

Occidental Grand is a fairly new hotel at the Punta Cana area. It still need to fix the main entrance since it is smelly. But once your are in the facility, the rooms are comfortable, the pool is great, and the buffet is very good. Hotel staff is very friendly and helpful. The beach area is also very nice. Be carefull to ask for bottled water all the time!!!

Im celebrating my anniversary at Occidental Grand, When we arrive to the hotel our first look, was fantastic for us, when we arrive to the room i started to inspected and we found that the lock of the window was breaked, the iron clothes dosen't function, and the room smell humidity. So the room was not very clean at all, Oviously i informed inmediatly and they come really fast to resolve the room's problem. So I have to give an A for the general service of the Hotel. I recommend the four track travel and carry some money with you to buy coffee and chocolate to a beautiful family on the road.

The hotel staff are extremely pleasant and helpful. There is always something to do and the resort is a great experience.The entertainment staff will make sure you have a great time! Be careful of the taxi's and be sure to learn a little Spanish before venturing off the resort.

I keep my vacations simple, I like to relax on the beach , eat good interesting food and meet nice people. I expect everything to be in working order in my room and assume it will be cleaned daily. I expect that the resort also will make every attempt to maintain it's appearance. This is the second time I have visited Occidental Grand , and hopeful not my last.

Selected this all inclusive based exclusively on low price. Was prepared to find just OK hotel and was very surprised to find all ammenities superior, with friendly staff. Grounds and beaches are beautifully maintained. (Be prepared to be pressed to join "VIP Club" with special suites, private dining and beach. OK perks if you want to shell out thousands for a lifetime contract!) Was more that happy with my "regular" room and beach. Very convenient to be able to pay in dollars for incidentals and tips. Will definatly return!

This is our 3rd time to Punta Cana. Food was very good compared to Natura Park - did not get sick. Hotel is pushing tourist to join their vacation club. They should put more effort in updating their rooms. Very good walking paths to beach. Drinks were plentiful. Speciality restaurants were excellent. The process to make reservations was slow - wait in line beginning at 8:00 am. The hotel was 30 minutes from airport. Taxi rate is fixed at $35. for two.

We spent most of the day on the beach. Staff was very good to us. Bar did not offer any top shelf liquor. Wine during diner was not good at all. It was watered down. When we stayed at other resorts at Punta Cana they had more activities for the adults during the course of day - ie: coed contests around the pool to win prizes(bottle of island rum, bottle of wine during dinner) This is a great way to break the ice and meet other people. Coed arm wrestling, water basketball/vollyball, pong, tug of war, boce ball, etc.

beach was nice food in main restaurant was good italian restaurant was not good