Occidental Grand Punta Cana - All Inclusive ★★★

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$280
avg/night
Rate and special offer based on
Check-in: Feb 29, 2016 Check-out: Mar 3, 2016

great atmosphere

Would recommend Tue, Sep 2, 2008
The staff was very very friendly..beach and pool were great..the room was clean..good variety of food..Great club on premises..Overall, had an awesome time and will definetly go back there again

Shopping hint

The Mai Tai's were the best drinks they made!!!

| USA Friends

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 5 /5

non English speaking staff

Would not recommend Tue, Aug 5, 2008
The Grounds at the Occidental were very well taken care of, however the rooms were not. Towels seem to be an issue here. The staff however friendly were very hard to communicate with due to the lack of English speaking personel. Dinner reservations were done wrong, check in was a 3 trip event to the front desk for things that should have been part of a routine check in. The rooms were OK to say the least. The bathroom was somewhat clean and the shower had rust spots on the tile as well as the bathtub was probably the original. The food was Good. Overall the stay was about a 3 out of 5. The only saving grace was that the beach was beautiful.

Attractions

Deep Sea excursion

| Bethlehem Family

2 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 2 /5
  • Hotel staff: 1 /5
  • Comfort: 3 /5
  • Location: 3 /5
  • Value: 2 /5

Great relaxing hotel

Would recommend Sun, Jul 13, 2008
The Occidental Grand Punta Cana is a sprawling complex that is staffed with exceptionally friendly and helpful staff. The facility is well maintained, the beach is clean and beautiful and the food was plentiful, fresh and assorted. The bars offer local drinks as part of the all-inclusive arrangement and they were very good. The entertainment crew really went above and beyond to entertain the guests and one can't help liking the whole bunch. I would definately stay again if I were looking for the relaxing beach getaway vacation. Drawbacks: Hot water issue at peak usage times (5-6 PM) and over zealous merchants try to sell you everything from a time-share to a picture of you with a parrot.

| USA Family

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 5 /5

Very Friendly staff

Would recommend Tue, May 27, 2008
It was Memorial Day weekend and my girls and I decided to hit the DR to see what it was about. The Hotel is on the beach in a beautiful secure resort in Punta Cana. This hotel had old and new rooms. Of course we got an old room. Warning, the water is brown when you first turn it on, it scared the heck out of us. But we realized that we were not back in the U.S. anymore. They say don't drink the water and now I see why. The room was a little outdated and we got a view of the back of the resort but otherwise peaceful if u like looking at trees. The beds weren't all that comfortable, but we barely slept anyway. I would suggest you request a newer room near the ocean. They were much better. The food was pretty good especially the Italian restaurant.The Steak tacos were great at 3 in the morning. I can't wait to return next year!

| Chicago Friends

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 2 /5
  • Hotel staff: 5 /5
  • Comfort: 3 /5
  • Location: 5 /5
  • Value: 4 /5

RUN AS FAST AS YOU CAN!

Would not recommend Tue, May 27, 2008
I don?t know WHERE to start, this was my FAR the WORST hotel experience EVER! From check-in to check out there was problem after problem after problem!! Check-in It took me 5 hours to check in.. after flying all day this was the LAST thing I expected. I have traveled many a MDW weekend and although fully staffed, the front desk was fully unprepared. Food Awful, from the buffet to the buffet to the sit-down make reservation dinners. The Brazilian ? avoid it if you can.. the Buffets.. were hit and miss.. they had some edible veggies and fruit.. but uhmk goodness we went off site a few times to eat. I would have lost twenty pounds! The Oriental, Home Run (poolside restaurant), and the late night Pizza place was the best thing there.. I will say the Pizza was extremely good and the staff there was excellent, especially considering how busy they were every night! THE BLACKOUT AND LACK OF RUNNING WATER The hotel had TWO blackouts and no running water for HOURS! I was furious because we had just come back from swimming with the sharks and snorkeling anddddddddddddd I needed a shower! Staff I can only name 3 people (plus our maid) that was extremely friendly to me in the hotel.. Just about everyone from the front desk, including management, to the security were so rude it?s sickening. The pool was fair.. they need to redo the lining in the pool, but the grounds were immaculate. BUTTTTTTTTTTTTTTTTTTTTTTTTTTT my dress and shoes, as well as my girlfriend?s cover-up and shoes were taken from the pool while WE WERE THERE?! I just cannot believe it!! If I can?t say anything else, everything OUTSIDE of the rooms was well-kept - definitely the only selling point of this poorly run establishment! Mangu?s was fun (club connected to the hotel), however, we did not get there until super late.. seeing they are open until 6/7am! The music was great and the set-up was very nice. All in all, I would NOT recommend this hotel to my worse enemy! They need a makeover in rooms AND staff AND not to mention the FOOD!!

Dining

Be sure to check out Jellyfish - it is the bestest restaurant ever!! Food, location, and view!

| Tuscaloosa Friends

1 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 3 /5
  • Hotel staff: 2 /5
  • Comfort: 2 /5
  • Location: 3 /5
  • Value: 2 /5

Nice Hotel, but they need to step it up

Would not recommend Mon, Apr 21, 2008
Overall, the hotel was nice. What made the experience less desirable was the fact that there was no hot water for showering. Additionally, they have a general concierge, but they were very unhelpful. We were given a bottle of wine, but had no way to open it. We were given a fruit basket which included a full pineapple. However, there were no knives or other utensils to cut open the pineapple. If they pay attention to these details, they would get better reviews.

| New York, NY Friends

2 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 3 /5

I give it a solid B

Would recommend Mon, Apr 7, 2008
Just got back from a 6 day/5 night stay at the Occidental. We'll start with the good. The room was very nice. Large, clean, with a really big bathroom. The beach is absolutly beautiful. Couldn't ask for better. Make sure you get down to the beach by 8am with your towel to reserve beach chairs under shade. The multiple pools are nice as well. The pizza restuarant was good. The Oriental was good as well. It's a good idea to make reservations at the restuarants you want for the week on your first day. They fill up fast. The breakfast buffet was really good as well. Omlette station, crepe station and lots of fruit. Now on to the not so good. The staff can speak enough to take your dinner and drink order but not much else. The water pressure in the bathrooms sucked and I think they turn off the hot water for a few hours in the middle of the day. The resturants are not open all the time so get a schedule so you know when they are availible. The hotel has vendors come in for town to sell goods every Friday so there is no reason to leave the Resort. Be aware that they only come once a week so if you are going to buy something, that is the time. They have a shop on the resort grounds that sells the basics like asprin and sun screen and chips but they charge a crazy amount for it. $35 for a tube of sun screen! All in all a nice resort.

| USA Couples

4 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 3 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 4 /5

customer service lacking

Would not recommend Mon, Mar 31, 2008
rooms were okay. customer service lacking. beach great and food acceptable.

| USA Friends

3 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 4 /5
  • Hotel staff: 3 /5
  • Comfort: 3 /5
  • Location: 4 /5
  • Value: 3 /5

Can't Wait to Go Back!

Would recommend Sun, Mar 30, 2008
The Occidental Grande in Punta Cana was a great vacation for us. I was pleased at how well the staff took care of our needs, how clean the beach was, how safe we felt, how relaxing the entire experience was. We can't wait to go back. I loved the Occidental and I feel the staff truly did their best to accomodate our needs. I can't wait for my next trip!

Shopping hint

There is a jewelry shop outside the lobby entrance with a few other little shops and prices for jewelry high, I felt they were trying to take advantage of tourists.

| Baltimore, MD Family

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 4 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 5 /5

Beautiful Beach

Would not recommend Sat, Mar 15, 2008
The room, beach, pool, and staff were wonderful. The food was mediocre at best. I've had better steak at golden corral. If dining is your thing, I'd go somewhere else.

| Atlanta, GA Couples

4 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 4 /5
  • Comfort: 5 /5
  • Location: 4 /5
  • Value: 3 /5