Majestic Colonial Punta Cana - All Inclusive

I will be back!! Best time. Fantastic family getaway

The location of the hotel was great and the weather was beautiful. Other than the company we traveled with, that was where the good things ended. The hotel had a fire in March of 2012 and we were never notified by neither this site nor the hotel even after calling the hotel the week before to check on our reservations. We were looking forward to the large pool and swim up bar; however, half the pool, swim up bar, spa and steak restaurant were closed due to the fire. Again, no one told us. We were able to use these amenities at the sister resort next door but competing for dinner reservations was a challenge. Overall, the customer service was horrible at this property with a few exceptions. When we asked about the fire and other options, we were told, "oh well, your travel agent should have told you". No sorry or what can we do, even from management. The property is far inferior to the Majestic Excellence next door and is in major need of an update and/or facelift. Not sure how this was rated 4-stars. I would say no more than a 3-star property, even without the fire. We may return to the island but never this resort.

The people that worked at the hotel were VERY rude, and most of them including the front desk staff did not speak one word of english, therefor you were pretty much on your own if you had a question about anything, even the little things such as where's the bathroom, a garbage can or a restaurant. The panhandling on the beach and everywhere you go is absolutely the most annoying thing ever. The rooms smell HORRIBLE!!! and we had an unwanted guest, a big fat roach!!! So did the couple we were travelling with. the beds were very hard and squeaky every time you moved at all. We are not picky travellers and have been to several islands and this was the worst experience ever. Don't stay here and I woul just skip Punta Cana altogether if I had to do it all over again!!!!!

Arrived and found out that a the spa, pool bar and two of the restaurants had burnt down a week earlier. We were never informed of this nor compensated in any kind of way. Staff was rude and not helpful at all. Never got answers to any of our questions. Rooms smelled horrible, beds were hard, bedside lamp sparked when turned on, lights would randomly turn on and off, alarm clock was always 12:00 and there was a giant cockroach in my towel. Not much to be said about the food. Trying to get aroound the resort was ridiculous, I'm not a picky person at all but this was a horrible horrible expirence. I couldn't wait to leave.

We attended a wedding and everything ran smooth and successfully. The area is well maintained and the staff are very friendly. We were suppose to stay at Majestic Colonial until the guy at the concierge told us it's our lucky day and bumped us up to Majestic Elegance free of charge and let us still keep the Colonial bracelet. The best of both worlds. Could not be any happier!

We have lots of expectations before we arrive for all the great comments we heard about this property and upon arrival we were so pleased, you really find yourself in paradise, warm welcome by the staff, fast check in, the rooms are spotless and super spacious with a jacuzzi inside, even the basic one wich we used almost everyday, there was daily entretaiment but also because the pool was so long you have some more quite areas wich we alternate the beach is one of the best in Punta Cana, we really enjoyed the dinning and live music at the bars there is also a casino and a disco at property that we visit a couple of nights, nice international music. We will definitely go back for our next year anniversary, just percfect!!

This was our first time at an all-inclusive resort and it was a wonderful experience. Great food, excellent staff, and absolutely clean. I would recommend the Majestic Colonial to anyone!

Was there for my sister's wedding, the resort is very nice, the rooms are ok, the food is not great but the beach was amazing.

The all inclusive Majestic Colonial is great for total relaxation. Eat at nearly anytime at numerous different restaurants with different types of food at each. Reservations are easy to get at the two reserved restaurants (Japanese and French), both excellent. Beach and pool are very clean, though limited waitstaff at either, the bars are only a minute walk in both cases. If entertainment is your desire they have very good night time entertainment from 7pm till 4am at poolside, theater and disco. The lobby bar is entertaining in itself just with all the international guests that hang out together there all night.

Good service overall and folks were friendly. Very nice, family oriented place. The dining is good, but make the extra effort to make reservations at the non-buffet style restaurants on site. There is Wifi in the lobby only, and you have to pay by the hour. Room is comfortable and has easy access to everything. Didn't feel the need to leave the resort, but visited the Hard Rock to see some friends there (that's a crazy place -The Majestic was more our speed). Went golfing twice. The Punta Blanca course is gorgeous and traffic was light. Leave plenty of time to get back through the airport on your return.