First time in the Caribbean - a fantastic experience. Beautiful, well kept grounds full of interesting flora and fauna. Courteous, attentive staff around every corner. Rooms that were clean seemingly the second we stepped out of the room.
food exceeded expectations, good lobster, on the grill was nice but nothing blew me away. Had decent beer/liquor selections - they didn't just give you bottom shelf.
The beach was amazing - softest white sand I've ever seen, beautiful palm trees, tons of cool little palm "cabanas" to retreat under, a few bars to keep you hydrated if you wanted.
There were families but it never seemed like an issue - plenty of couples, didn't interfere with our experience at all.
Snorkeling was OK, some cool fish but not many and the coral wasn't the most colorful.
My girlfriend and I arrived at the resort at 9:50pm and the staff quickly got us checked in and to our room which I had requested via email to be close to the ocean and pool. They nailed it.
Food was good and the buffets had everything. The
specialty restaurants were good.
The staff was very friendly and went out of their way to help.
Beach is beautiful as well as the Ocean.
Hotel features (5 = best, 1 = worst):
Short drive from hotel
Don't do the Adventure Buggy. Horrible time, Basically driving in a line seeing a beach, coffee house and cave. Harassed by locals. Got a photo CD because they took some great beach pictures and it was not even us. Waste of Money.
Also the Saona Island Trip. Long travel day, food is horrible and your are harassed by locals even more. You get only 1.5-2 hours on the beach there. The rest is travel time and stops. No fun.
Our experience as a family of four was very good. The staff was very friendly although I was somewhat surprised at how few of the staff knew any functional English. While I wouldn't expect the staff to know much English, even the bartenders had a
hard time taking orders. The food was excellent and the service was excellent. We will go back and it was an excellent value!
Hotel features (5 = best, 1 = worst):
Please make gourmet dining reservations BEFORE you arrive at the hotel.
THIS IS THE PERFECT TRIP FOR A FAMILY GETAWAY! THERE IS PLENTY TO DO FOR EVERYONE IN THE ENTIRE FAMILY AND YOU CAN BE AS ACTIVE AS YOU WANT OR JUST SIT BACK AND RELAX WHILE ENJOYING THE BEAUTIFUL CARRIBEAN BEACH!!
THE STAFF IS INVITING AND
FRIENDLY BUT NOT TOO PUSHY. YOU WON'T BE ATTACKED ON THE BEACH BY VENDORS. THE HOTEL HAS IT'S OWN VENDORS AND IF YOU WISH, YOU CAN HEAD DOWN THE BEACH TO "TENT CITY" FOR SOME LESS EXPENSIVE OPTIONS.
THERE IS PLENTY OF FOOD AND A WIDE VARIETY OF CHOICES AT ALL MEALS. I WASN'T A HUGE FAN OF THE COFFEE AND THE FOOD WAS ONLY MEDIOCRE TO ME, BUT I ALWAYS FOUND PLEANTY TO EAT.
IN ALL, I WOULD RECOMMEND THIS HOTEL TO ANYONE!!
We had a great time without ever leaving the resort. The food was pretty good, same with the drinks. Service was great - almost everyone spoke at least some english. One weird thing - the pool was pretty cold. Not that I'm looking for a sauna, but
it was cold enough that I didn't want to be in the water for more than 15 or 20 minutes. Based on the number of people in the pool, I think others agreed.
Was overbooked at this hotel and upgraded to the Grand Hotel at the same resort. Very much enjoyed our stay.
Staff cleaned room at very odd hours of the day, but did a good job when they came. Food at the buffet restaurants was good, but the
restaurants were very nice and much better. Beach was clean and seemed to be cared for better than other resorts.
My family had a wonderful time at this resort. The staff was very friendly and very accommodating from the front desk person to the staff working the pool area and activities center. The food could be a little better, but overall we had a great
vacation and wouldn't hesitate returning next year.