$402 Avg/night
Rate and special offer based on Check-in: Jul 17, 2014 Check-out: Jul 18, 2014

Hard Rock Hotel and Casino Punta Cana - All Inclusive

5 stars
Boulevard Turistico del Este, Km. 28, #74, Macao, Higuey, Punta Cana,
Hotel Overview
Reviewer score
3.8
out of 5
191 reviews
Great getaway with Friends (adults and kids)

All around great hotel--great time had by all!!! Service was great at all pools and beach. See full review

  • Sun and Sea
  • Jul 10, 2014
Fantastic couple getaway

Amazing place, excellent staff. Good food. The room is out of this world AAA++ See full review

  • Alessndra inauguration
  • Jul 8, 2014
White sands by day and glittering waters by night at Punta Cana resort
Hard Rock Hotel and Casino Punta Cana brings luxury to 121 acres on the coconut coast where aquamarine coral reef waters and palm groves adorn this in-demand Caribbean destination. The broad generational appeal of Hard Rock works its magic as champagne-swilling honeymoon couples, retirees, young families and college spring breakers share pools of epic proportions and 1,800 chic interiors in all-inclusive bliss. This 2011 hotel is the first all-inclusive by Hard Rock.
Highlights
  • Room rate includes meals at 11 restaurants, top shelf beverages at 12 bars and 24/7 room service
  • Massive exclusive beachfront and 11 outdoor pools
  • 18-hole Jack Nicklaus designed golf course
  • Full-service casino
  • Day spa has 48 treatment rooms, clay hammam and the most complete hydrotherapy circuit in the Caribbean
Rooms
Hard Rock Hotel and Casino Punta Cana - All Inclusive guest room interiors are just as appealing as the hotel's sun-splashed exterior. Walls are painted sea urchin purple, deep turquoise and sand white. Expect deluxe room amenities with two-seat Jacuzzis, 300-thread count sheets, flat-screen TVs, digital safes, Xbox 360s and liquor dispensers of whiskey, tequila, rum and vodka. Polished wood tables, wall-to-wall windows and furnished balconies provide ample lazing space. Mini-bars have a daily supply of chilled purified water and beer.
Features
Sink into luxury in every strategically placed sofa, lounge chair and cabana under thatched roof umbrellas throughout the Venetian canal setting. Hard Rock Hotel and Casino Punta Cana - All Inclusive guests enjoy unlimited towel and drink service at 4 swim-up bars.
Dining
Oceanfront meals include a Japanese show grill and garden al fresco Italian restaurant, stocked with wine, beer and premium cocktails. Nighttime brings open-air theme parties, shows and guest DJs. Oro nightclub boasts an unprecedented infinity edge bar.
Recreation
Pools include a secluded lagoon, twisty waterslide and party pools pumping with Latin music. Fitness classes, a supervised climbing wall, arcade, miniature golf, plush billiards lounge and tennis are included in room rate.
Transportation
  • Punta Cana Airport (23.6 mi/38 km)
  • La Romana Airport (42.2 mi/67.9 km)
  • Las Americas Santo Domingo Airport (106 mi/170 km)
Attractions
  • Bavaro Beach (Adjacent)
  • Cana Bay Palace Golf Club (Adjacent)
  • Macao Beach (0.6 mi/1 km)
  • Punta Blanca Golf Club (7.7 mi/12.5 km)
  • Cap Cana Marina (26.5 mi/42.6 km)
Business
  • Full-service business center (fees apply)
  • 65,500 square feet of meeting space
  • Hi-tech boardroom available
  • Currency exchange
  • Wireless Internet access available

Hotel Map

18.7334 -68.4819
Area served
Punta Cana, Dominican Republic
Nearby airports
45 minutes from Punta Cana International Airport (PUJ)

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Hard Rock Hotel and Casino Punta Cana - All Inclusive Rooms

Signature Presidential Suite
Complete with all the rock star perks, our Suite comes with everything but a posse but at 2,496 square feet, there's certainly room to bring your own. With two bedrooms: One bedroom With king size bed and second bedroom with two double beds. A living area and dining room. An expansive terrace with spectacular views of this island paradise; where you can lounge or dine, and you may never want to leave. Your own double Jacuzzi tub and in Room Wine & private bath with double showers. A fully stocked mini bar and Liquor Dispenser with premium brands. Views:Ocean Front, pools or tropical (depending on building). Max Occupancy:6 guests, including children & infants.
Rock Star Level Royal Villa
Huge. Humungous. Ginormous, even. There's a reason they call this the Rock Star Suite. Walk in and you'll immediately know you're living large. Four bedrooms, a living room and a full kitchen combine for 7,744 square feet of chic and modern dcor. And that's just the beginning. There's also a sprawling private terrace with a private pool, a full wet bar stocked with top-shelf liquors, double Jacuzzi tubs, large bathrooms with double-head showers, even the digital safe is larger here than any other room in the resort. Because after you have shown off the family jewels, you will need some place to safely store them.
Caribbean Suite
It's a jungle out there. Literally. Might as well take it in from the privacy of your balcony. But that's just the start. Whether you choose two double beds or a sprawling king, you'll indulge in the spaciousness of this suite - realizing that your stay at the Hard Rock Hotel & Casino Punta Cana is anything but status quo. From 300-thread count linens to a fully stocked mini bar and even your own double Jacuzzi tub, everything about your stay is designed to help you live out all those rock star fantasies.
Islander Junior Suite
Go ahead, indulge yourself. With rich details, modern decor and decadent service it's easy to do in our SUITE NAME HERE. We've equipped this suite with extra space to spread out, included a lounge area with enough seating for you and some friends, and of course added all of those special touches you look for from Hard Rock like state-of-the-art lighting, double Jacuzzis, balconies with tropical views and a sound system to enjoy your favorite tunes. Rock Spa bath amenities. Integrated a flat screen LCD with Satellite. Max Occupancy:4 guests. 815 sq. ft (including balcony).
Caribbean Sand Suite
Two double beds or a sprawling king, you'll indulge in the spaciousness of this suite. A fully stocked mini bar and Liquor Dispenser with premium brands. Your own double Jacuzzi tub and in Room Wine. Rock Spa bath amenities. Integrated a flat screen LCD with Satellite. 24-hour Room Service & Turndown Service. Views:Tropical view. Walking distance from the Beach. Max Occupancy:4 guests, including children & infants. 781sq. ft. (including balcony).
Concierge Level
The best of the best. The top of the top. Our Concierge Level is all about upgrades, including the best views and best locations in the resort - guaranteed. From the special in-room dining menu to added extras like top shelf liquors in your mini bar and an iPod compatible your sound system, these suites are unapologetically plush. There's even private check-in and check-out privileges, so your celebrity treatment extends to every single moment of your stay.
Family Suite
Our Signature Family Suite comes with all the indulging amenities fit for a true star. At 1,715 sq. ft this plush suite with a king bed and adyacent family room with 2 double beds and dining features the real state for an unforgettable Hard Rock family experience

Amenities

  • All inclusive
  • Free internet
  • Free parking
  • Outdoor pool
General
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Casino
Spa
Night club
Golf
Game room
Tennis
Dining
All inclusive
Bar/Lounge
Restaurant
24 hour room service
Room service
Services
Business center
Laundry service
Childcare Service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
Free internet
Parking
Free parking
Accessibility
Handicapped rooms/facilities
Accessible facilities
Accessible parking
Public areas wheelchair accessible for disabled
Wheelchair accessible elevators
Knock light (hearing impaired)

Meeting facilities

Meeting Info
Convention Center: 65,500 sq. ft. Largest / Ballroom: 37,500 sq. ft. Maximum capacity: 2,800 - banquet style. Business Center ($): Computers w/ Internet, copy machines, TV, DVD player, books, magazines & sitting area.

Dining

Lucca
Breakfast & Dinner: Thematic International buffet style
Lumiere Restaurant & Lounge
Dinner: Gourmet fusion menu style inclusive dining
Cafetto
Breakfast, lunch & dinner: American menu style a la carte all inclusive dining
Pizzeto
Dinner: Brick oven pizza
Marina Grill
Breakfast & Lunch: International buffet, Dinner: Caribbean & Seafood menu-style dining all-inclusive
Prime Grill
Breakfast & Lunch: International buffet, Dinner: Steakhouse a la carte menu-style all-inclusive
Samba
Breakfast & Dinner: International buffet, Dinner: Brazilian a la carte all inclusive dining
Zen
Dinner: Japanese a la carte & Tempayaki all inclusive dining
Spaggo
Dinner: Italian menu-style a la carte all inclusive
Los Gallos
Dinner: Mexican menu-style a la carte

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (191)

Ratings and reviews for Hard Rock Hotel and Casino Punta Cana - All Inclusive

Overall score

3.8 / 5
5.01.0
191 out of 191
Amenities:
4.1
Room cleanliness:
4.3
Hotel staff:
4
Room comfort:
4.4
Location:
4.1
Value:
3.7

74% would recommend to a friend.

Sort by:
Review of Hard Rock Hotel and Casino Punta Cana - All Inclusive

Reviewer score

4
5.01.0
Eddie NY
Business
NY, NY
Dec 27, 2013

Best Punta Cana has to offer

The best amenity in the Hard Rock is the Casino, especially in the evening when everything else is closed. I would suggest changing or amending the shops to include more designer apparel at realistic prices. The biggest draw back is the fact that the resort was packed and there was an insufficient number of trolley's going around; therefore, we had to walk a lot. The beach scene was amazing and I enjoyed playing volleyball.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: In Hotel

El Touro is the best place to grab a bite.

Review of Hard Rock Hotel and Casino Punta Cana - All Inclusive

Reviewer score

4
5.01.0
Colo Mom of 3
Denver, Colorado
Dec 23, 2013

Loved it!

The check in process took forever and they seemed to have difficulty processing reservations made by outside companies but other than that, we have no complaints! If you have 3 kids like we do, don't let the website fool you. You can easily make it work in a regular room with a cot. Just reserve a room for 4 and when you show up, ask for a cot and then you'll need to pay the $75 fee per day (or was it $55? Sorry, can't remember) for the wristband so they can eat. Lots to do for families. Great vacation!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
3
Dining tip: Long walk from hotel

Don't eat breakfast inside the main resort. Go out to the beach to Isla!!

Review of Hard Rock Hotel and Casino Punta Cana - All Inclusive

Reviewer score

4
5.01.0
New Jersey mom of 2
Roobinsville, NJ
Dec 13, 2013

Overall good family experience, but watch out

We received a very nice room upgrade upon checking in. The resort was very spacious and overall pretty nice. Things started to go wrong and weren't fixed by staff. Light bulbs in the room went out, safe broke, refrigerator wasn't working. None of these items had been fixed during our stay. For an all inclusive, the meals were fairly good. The resort credits offered are somewhat a rip off. You get to redeem these credits, but the service fee is basically paying for it. A round of mini golf for 4 people is $22.40 and uses 152 resort credits. You are paying for the entire thing in the service fee. They also lure in you with free excursions to attend a meeting. We asked repeatedly if it was a sales offer or time share. We were told no, but that is exactly what is was. I would recommend this hotel, but the traveler needs to know what they are in for.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
3
Review of Hard Rock Hotel and Casino Punta Cana - All Inclusive

Reviewer score

5
5.01.0
Erik brattole
New jersey
Dec 13, 2013

Hard rock punta cana

I went for 7 days with my girlfriend we had a blast! Had so many things to do never got bored once! Definitely going again

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Hard Rock Hotel and Casino Punta Cana - All Inclusive

Reviewer score

3
5.01.0
rashid Ali
Bolivia
Dec 9, 2013

Rihanna Concert Weekend

We booked this hotel because of the Snooop Dog and Rihana concerts. ORO disco was packed on friday and saturday, AWESOME place but it is not included in the hotel fare. Front desk is amazing, all the area around is WOW!! Room was a junk, door did not close easily, trying to control the lights was a disaster. Bathroom is amazing, loved the twin showers . The beach is nice, high waves, but the pool area is AMAZING!! Loved the 13+ pools of the resort. Overall this place is old, was the MOON PALACE HOTEL before, and it seems there was no much change since then. For the money spend (550 avg/night) NOT WORTH IT!! The best part of the food is dinning!! The RODIZIO and the STEAK house have great dishes!! If you want extreme luxury or just get very pampered I would recommend the PARADISUS PALMA REAL ROYAL SERVICE!! It does not get any better than the PARADISUS!!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
5
Room comfort:
3
Location:
3
Value:
3
Review of Hard Rock Hotel and Casino Punta Cana - All Inclusive

Reviewer score

3
5.01.0
Yeezus
New York
Sep 3, 2013

Downsize !

I found the resort to be WAY to large on a scale. Things were too far to get to. I also didn't like the idea that the staff wasn't as accommodating and friendly as most resorts I've been to. Breakfast and lunch were not the greatest but dinners were nicely done. Didn't like the idea that you had to pay for certain things on the resort (ie: mini golf, casino deli) when it's supposed to be all inclusive. Overall it was an OK resort that wasn't worth the amount we paid. Wouldn't recommend to couples who want to relax because there are a TON of kids. It's definitely a family oriented resort.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
2
Value:
2
Review of Hard Rock Hotel and Casino Punta Cana - All Inclusive

Reviewer score

3
5.01.0
Garoune
Québec, Canada
Sep 2, 2013

Average getaway

The room and the beach are very nice. The site is located about 30 minutes drive from the hotel which is good. The hotel is big and there is too much people. The pools are too small for this hotel size. The kids pool is not appropriate (too small). The cleaness around the pool must be improved because there are a lot of food left. The outdoord is old and should be improved. We were 2 familes of 4 and we all have been sick.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
3
Review of Hard Rock Hotel and Casino Punta Cana - All Inclusive

Reviewer score

5
5.01.0
Caribbean Buckeye
Cambridge, Ohio
Sep 2, 2013

Great time !!

The staff were excellent!! The choice of foods was excellent. They look like they are doing some updating on the rooms but it didn't take away from any of the beautiful grounds and our room was very nice. Beautiful beach!!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Dining tip: Short walk from hotel

There is a trolley. You don't have to walk to any thing if you don't want to!!!

Review of Hard Rock Hotel and Casino Punta Cana - All Inclusive

Reviewer score

3
5.01.0
Ryan999
New York
Aug 28, 2013

Not what I expected, but it was okay

Beach/ Pools were really nice! Food was okay, but good for all inclusive. Had a problem with guest services at first, but they corrected the problem eventually. Rooms were above avg, but both sinks in the bathroom leaked/ had problems and the remote for the tv partially worked. Spa was great!! Resort staff really didn't have answers (spent a lot of time walking back and forth trying to find the right place to go for the right answer). Staff were very nice though! Would recommend, but thought it would be better. Also, I would go in the winter. I had a wedding to attend or else I would've went in December.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
5
Value:
3
Sightseeing tip: Long walk from hotel

Try to get a room near the ocean. That is where the pools/ beach are and several places to eat for breakfast/ lunch/ dinner.

Review of Hard Rock Hotel and Casino Punta Cana - All Inclusive

Reviewer score

3
5.01.0
Guyenevere
Houston, TX
Aug 22, 2013

No need to leave the resort

The Hard Rock Hotel has it's pros and cons, so let me start with the good: - Huge resort, filled with restaurants, retail stores, activities, pools, and casino, so you never have to leave - Beautiful beach - Lots of food options - Staff is welcoming and hospitable Cons: - Other than Zen and Toro, the food was mediocre at best - Rooms need some updating (i.e. the front door was hard to close, the shower door didn't close all the way, the door handles were not functional, - I gave "room cleaniless" a 2 because the linens smelled like they won't dried properly, the cleaning crew didn't come everyday, and the floors were sticky (the last two issues might have had to do with the power outage) - Management did not provide good customer service The power went out for almonst half a day, which was a huge inconvenience, but I was told that it happens quite often.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
2
Hotel staff:
3
Room comfort:
4
Location:
3
Value:
3
Dining tip: In Hotel

Zen has the best food and provided the best dining experience. If you're there for a special occasion, that's where you should go to celebrate.

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