Hotel details


 to  12/21/2009 - 12/25/2009

 

Grand Oasis Punta Cana - All Inclusive

Cabeza de Toro, Bavaro, Punta Cana, 0

of Reno airport

4 stars out of 5

Check in:
Check out:

Guests:
|
Rooms:

 
 


Room Availability

There are only a few rooms left at this price, so we encourage you to book as soon as possible. Keep in mind that room availability can change at any time as demand changes, and when availability at a particular price runs out, the price for the room may increase.

Terms and conditions

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Hotel policies

Check-in: 1500
Check-out: 1200
Local currency: USD

The fun never stops at GRAND OASIS PUNTA CANA, ideal for families, friends & couples; with the best in service, dining and entertainment the resort provides a warm "Welcome Home" to all. Dining options are plentiful with lavish buffets and sumptuous a la carte specialties in air-conditioned comfort or by candlelight beachside. Deluxe spacious accommodations with lush gardens and superior amenities including friendly, attentive personalized service, Fabulous entertainment, four a la carte restaurants, a fabulous recently renovated Kin Ha Spa & the extremely popular Kids Club for children are just some of the features that keep guests coming back. Big screen on the beach, water trampoline and horseback rides are just a few activities to entertain anyone. The charming Caribbean and British architecture design along one of the island's very best beaches is the perfect setting to relax and enjoy. All Meals/Optional a la Carte dining at four restaurants, continental breakfast, room service (7am-10am - reservations required) Six restaurants including the famed American grill serving Tex-Mex Specialties, eight bars that serve unlimited national alcoholic beverages, juices and soft drinks, nightly entertainment, disco, sports bar, piano bar, two pools, Jacuzzi, swim-up bar, two lit tennis courts, tennis clinics, snorkeling, kayaking, windsurfing, sailing, scuba lessons in pool, pool volleyball, water polo, fitness center, sauna, aqua aerobics, daily activities program, bicycles, table tennis, shuffle board, Kid's club (ages 4-12) satellite color TV in all rooms.

Hotel policies

Check-in: 1500
Check-out: 1200
Local currency: USD


Terms and conditions

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

3.0 out of 5

(67 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 
See all reviews

Hotel address: Cabeza de Toro, Bavaro, Punta Cana, Dominican Republic  0  

 
 

Area served

Punta Cana

Area airports

Punta Cana International Airport

Description

On the Caribbean east coast of Punta Cana, Dominican Republic, protected by a coral reef, with the best beach front location and next to "The Nautical Fishing Club," home of the world famous Marlin Fishing Tournaments. Only 30 minutes away from Punta Cana International Airport. The hotel is also in close proximity to golf courses and casinos.

Amenities

  • Internet Access
  • Handicapped rooms/facilities
  • Free Breakfast
  • Pool
  • High Speed Internet
  • Room service
  • Free Parking
  • Health Club
  • Fitness room
  • Wireless internet
  • Concierge
  • Spa services
  • Restaurant

Dining

American Grill

A la carte, tex - mex grill, air-conditioned, casual attire (shirt and shoes required), approximate seating capacity - 100, open for dinner from 6:00 pm - 9:30 pm.

Da Mario´s

A la carte, Italian gourmet, air-conditioned, semi formal attire, non smoking, approximate seating capacity - 100, open for dinner from 6:00 pm - 9:30 pm.

Beach Garden

A la carte in all services, approximate seating capacity 140, casual attire(shirt and shoes required), open for breakfast 8:00 am - 10:30 am, lunch 12:00 noon - 4:00 pm. Also Open at midnight for snack 10:30 pm - 6:00 am.

Windows

Main restaurant, buffet style, theme nights, air-conditioned, casual attire (shirt and shoes required), approximate seating capacity - 450, open for breakfast 7:00 am - 10:30 am, continental breakfast 10:30 am - 11:30 am, lunch12:30 pm - 2:30 pm and dinner 6:30 pm - 9:30 pm.

Mare

A la carte, Specialize in See food cuisine, Outdoors restaurant, semi formal attire. Open just for dinner from 6:00 pm - 9:30 pm.

Akeru

Enjoy the oriental tastes of this A la carta - Japanese restaurant with tepanyaky style, Air-conditioned, semi formal attire, non smoking. Open just for dinner from 6:00 pm - 10:00 pm. Reservation required through Oasis Plus. (Supplementary charge)

Please enter check-in and check-out dates to the right to select a room

Master Junior Suite

The room offers 1 King bed, private check in and check out, private concierge service, private salon, free internet access in the salon, terrace with a private balcony, air-conditioning, Jacuzzi in the room, full bathroom with superior amenities, beach towels in the room, hair dryer, coffee maker and fresh daily coffee supply, satellite TV, direct dial telephones, safety deposit box, mini bar with replenish (soft drinks, beer and water), alarm clock, iron and ironing board.

Standard Room

The room offers 1 King bed or 2 Queen beds, a terrace with a private balcony, air conditioning, full bathroom with superior amenities, hair dryer, coffee maker and fresh daily coffee supply, satellite TV, direct dial telephones, safety deposit box (extra charge), mini bar with replenish (soft drinks, beer and water), alarm clock, iron and ironing board.

Hotel policies

Check-in: 1500
Check-out: 1200
Local currency: USD


Terms and conditions

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

3.0 out of 5

(67 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

What makes Orbitz reviews unique

  • Exclusive insights and feedback: We only accept reviews from customers who have booked a stay at this hotel. This helps ensure we get the most trustworthy opinions and observations possible.
  • Quick tips: Get the most out of your stay with practical, money-saving tips on what to do, where to eat and how to get around.

How to Submit a Review

Hotel reviews can be submitted any time after your trip dates have passed. Simply log into your My Trips and select Past Trips from the left hand navigation section. Select the trip with the hotel you wish to review and click the "Write a review" link displayed next to the hotel portion of your itinerary.

Once complete, your review should be visible on the site within 2-3 business days.

What makes Orbitz reviews unique

How to submit a review

Most recent reviews

Score

3 out of 5

Quick tip

so so hotel

mimi Dec 2, 2009

The beach and pools were great, the food was not that bad n=but it is not great when you go there with toddler. You have to ... be very careful.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
2
Hotel check-in:
2
Maintenance:
3
Location:
3
Room cleanliness:
3
Hotel Staff:
3
Value:
3
Dining options:
4

Traveler type: Family

Entertainment tip, Short Walk

on the beach, it was nice.


Expand full review

Score

1 out of 5

unsatisfied with what I saw...

Expected Higher than this Nov 20, 2009

Rooms are extremely dirty. Housekeepers don't do a good job at all. Pools are also very dirty. Staff could be more ... professional although they were nice.

Hotel features (5=best, 1=worst)
Amenities:
2
Room comfort:
1
Hotel check-in:
2
Maintenance:
1
Location:
1
Room cleanliness:
1
Hotel Staff:
3
Value:
2
Dining options:
3

Traveler type: Family


Expand full review

Score

4 out of 5

Quick tip

Mostly great!

Traveller Nov 15, 2009

Would recommend to a friend!

I have never tried an "all inclusive" so am unable to compare. I went to attend a family wedding. The hotel staff could not ... have been more helpful or diligent....all were eager to help, friendly and concerned that we have a good time. I was delighted to be upgraded to a lovely suite in Bldg #7 when they did not have the 2 Queen beds I had requested. Unfortunately the upgrade had a pervasive mildew odor in it which did not disappear even though we ran the a/c and tried opening doors to air it out. Thus I had to wash all my clothes when I got home to get rid of the mildew smell. This appeared to be a from a leak in the ceiling, whenever it rained though the maintenance man said it was condensation from the a/c. However, my travelling companion and I did not complain as we had been told at check-in that the hotel was full. Otherwise it was just lovely. Also I was very pleased that front desk staff managed to move our friends to another room a couple of days later, at my request since their room abutted the large and noisy pool and bar area and the noise kept them awake into the wee hours. The furniture was nicked and scratched in all 3 rooms we used but we did not find it offensive considering the price....there were renovations going on in building #1 so they are working on that.....the food was excellent except for one night at the Mare (the seafood restaurant)when the fish was overcooked and inedible and the 1/2 coconut which held my shrimp cocktail was rancid.Others in our group had a good experience at the Mare on a different night so perhaps we just hit a bad night. The buffet (Windows) always had plenty of choices and many local dishes to try as well as American type. The Italian restaurant (Rigolotto) had excellent food and we all liked it the best for table service. It was a bit disappointing to find you could not swim in the pools after 7 pm (I was stopped by a guard) and confining to be turned back some distance down the beach during our walk by another guard who told us it was not safe to go any further....bad people.... We found the one night we went to see the entertainment it was not to our liking and we did not stay for more than two dance numbers....we found the music and the dances to be repetitious. We ventured outside to the native market close by and found the bargaining etc. to be entertaining, though one in our party, unfamiliar with the ways of some of these different countries, found it unnerving to be "swarmed" by the peddlars all wanting us to see their wares. Two of us took the bike tour and though it was way too hot (too close to noon to be out in the sun)it was interesting to see a bit of the area though there was not much to see really. They could put comfy-er seats on the poor old bikes...not comfortable on a bumpy potholed road....Two of us used the kayaks but 1/2 hour per room per day was too short a time frame to go very far, except parallel to the beach for 15 min. one direction and 15 min. to come back....perhaps you can buy extra time, but we did not ask. Our shuttle to and from the airport was excellent.....a mini-van in good condition and no wait for our ride either way. The highway was in good shape also. If I were to chose that type of vacation again, I would have no trouble going there.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
4
Hotel check-in:
5
Maintenance:
5
Location:
4
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Single

Shopping tip, Short Walk

At the outdoor market just a block from the hotel entrance, walk briskly, don't make eye contact and wave your hand while saying "Nada" (nothing) if you don't want the vendors "swarming" you. We made a good bargain on some pareos by throwing in two beers from our "allottment" in our room at the hotel.


Expand full review


See all 67 user reviews

Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

Quick tips from our users

Entertainment tip, Short Walk

on the beach, it was nice.

--mimi, new york Dec 2, 2009

Shopping tip, Short Walk

At the outdoor market just a block from the hotel entrance, walk briskly, don't make eye contact and wave your hand while saying "Nada" (nothing) if you don't want the vendors "swarming" you. We made a good bargain on some pareos by throwing in two beers from our "allottment" in our room at the hotel.

--Traveller, St Petersburg FL Nov 15, 2009

Recreation/Attractions tip, In Hotel

Para Sailing

--Nancy, New Jersey Oct 12, 2009

See all quick tips

Reviews from our customers

Overall score

3.0 out of 5

(67 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

How to submit a review

Sort reviews by: most recent | highest rating | lowest rating

Expand all reviews

Score

3 out of 5

Quick tip

so so hotel

mimi Dec 2, 2009

The beach and pools were great, the food was not that bad n=but it is not great when you go there with toddler. You have to ... be very careful.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
2
Hotel check-in:
2
Maintenance:
3
Location:
3
Room cleanliness:
3
Hotel Staff:
3
Value:
3
Dining options:
4

Traveler type: Family

Entertainment tip, Short Walk

on the beach, it was nice.


Expand full review

Score

1 out of 5

unsatisfied with what I saw...

Expected Higher than this Nov 20, 2009

Rooms are extremely dirty. Housekeepers don't do a good job at all. Pools are also very dirty. Staff could be more ... professional although they were nice.

Hotel features (5=best, 1=worst)
Amenities:
2
Room comfort:
1
Hotel check-in:
2
Maintenance:
1
Location:
1
Room cleanliness:
1
Hotel Staff:
3
Value:
2
Dining options:
3

Traveler type: Family


Expand full review

Score

4 out of 5

Quick tip

Mostly great!

Traveller Nov 15, 2009

Would recommend to a friend!

I have never tried an "all inclusive" so am unable to compare. I went to attend a family wedding. The hotel staff could not ... have been more helpful or diligent....all were eager to help, friendly and concerned that we have a good time. I was delighted to be upgraded to a lovely suite in Bldg #7 when they did not have the 2 Queen beds I had requested. Unfortunately the upgrade had a pervasive mildew odor in it which did not disappear even though we ran the a/c and tried opening doors to air it out. Thus I had to wash all my clothes when I got home to get rid of the mildew smell. This appeared to be a from a leak in the ceiling, whenever it rained though the maintenance man said it was condensation from the a/c. However, my travelling companion and I did not complain as we had been told at check-in that the hotel was full. Otherwise it was just lovely. Also I was very pleased that front desk staff managed to move our friends to another room a couple of days later, at my request since their room abutted the large and noisy pool and bar area and the noise kept them awake into the wee hours. The furniture was nicked and scratched in all 3 rooms we used but we did not find it offensive considering the price....there were renovations going on in building #1 so they are working on that.....the food was excellent except for one night at the Mare (the seafood restaurant)when the fish was overcooked and inedible and the 1/2 coconut which held my shrimp cocktail was rancid.Others in our group had a good experience at the Mare on a different night so perhaps we just hit a bad night. The buffet (Windows) always had plenty of choices and many local dishes to try as well as American type. The Italian restaurant (Rigolotto) had excellent food and we all liked it the best for table service. It was a bit disappointing to find you could not swim in the pools after 7 pm (I was stopped by a guard) and confining to be turned back some distance down the beach during our walk by another guard who told us it was not safe to go any further....bad people.... We found the one night we went to see the entertainment it was not to our liking and we did not stay for more than two dance numbers....we found the music and the dances to be repetitious. We ventured outside to the native market close by and found the bargaining etc. to be entertaining, though one in our party, unfamiliar with the ways of some of these different countries, found it unnerving to be "swarmed" by the peddlars all wanting us to see their wares. Two of us took the bike tour and though it was way too hot (too close to noon to be out in the sun)it was interesting to see a bit of the area though there was not much to see really. They could put comfy-er seats on the poor old bikes...not comfortable on a bumpy potholed road....Two of us used the kayaks but 1/2 hour per room per day was too short a time frame to go very far, except parallel to the beach for 15 min. one direction and 15 min. to come back....perhaps you can buy extra time, but we did not ask. Our shuttle to and from the airport was excellent.....a mini-van in good condition and no wait for our ride either way. The highway was in good shape also. If I were to chose that type of vacation again, I would have no trouble going there.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
4
Hotel check-in:
5
Maintenance:
5
Location:
4
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Single

Shopping tip, Short Walk

At the outdoor market just a block from the hotel entrance, walk briskly, don't make eye contact and wave your hand while saying "Nada" (nothing) if you don't want the vendors "swarming" you. We made a good bargain on some pareos by throwing in two beers from our "allottment" in our room at the hotel.


Expand full review

Score

3 out of 5

Rather Disappointed - not 4 star resort

BBChinni Oct 27, 2009

I'm writing this review for my parents whom I sent here for their anniversary gift. First off, I requested a modern renovated ... room on a higher floor MONTHS before their trip, and they were put in a outdated room on the 2nd floor. Next, they said the hotel did not have the majority of the activities going on that they listed on their site (i.e. Spanish lessons, fruit carving, cooking, etc). In addition, they had NO travel agent at the resort to help with booking excursions. Third, they said the food was REALLY BLAND - it had no flavor and was really bad. They said the shows were just okay, usually cheezy and thrown together. Lastly, my father's shoes got stolen from the beach while they were swimming in the water. UGH. They said the staff was nice, the hotel overall looked nice (though their room didn't), the beach was beautiful, the sand soft. They said this is by no means a 4 star resort. I'm disappointed b/c I spent a lot of time & energy (and money) trying to make it a special vacation for them.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
3
Hotel check-in:
3
Maintenance:
4
Location:
2
Room cleanliness:
3
Hotel Staff:
4
Value:
2
Dining options:
3

Traveler type: Couples


Expand full review

Score

3 out of 5

Quick tip

ok for the price

Nancy Oct 12, 2009

Would recommend to a friend!

I stayed here three years ago and had a much better time three years ago. They made some changes to the resort (restaurants, ... policy, etc). Definitely disappointed this time.

Hotel features (5=best, 1=worst)
Amenities:
2
Room comfort:
3
Hotel check-in:
3
Maintenance:
2
Location:
3
Room cleanliness:
3
Hotel Staff:
3
Value:
3
Dining options:
2

Traveler type: Couples

Recreation/Attractions tip, In Hotel

Para Sailing


Expand full review

Score

4 out of 5

Quick tip

Great Place To Stay

Jenna Oct 5, 2009

Would recommend to a friend!

We had a great time at this hotel. It was a wonderful place to stay at such a great deal. We are already planning our next ... vacation. The animation staff alone makes this hotel worth visiting.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
3

Traveler type: Couples

Recreation/Attractions tip, Short Drive

If you have time check out Altos De Chavon located near La Romana. It is an elegant city on top of mountain side over looking the Chavon River. It is an amazing site to see.


Expand full review

Score

4 out of 5

Quick tip

Very Nice Hotel

Couple from KY Sep 27, 2009

Would recommend to a friend!

Very nice resort and very friendly staff. We stayed here in September 2009 for 5 nights. We got upgraded to a suite which was ... brandnew and very clean. Property was beautiful, beach was clean and ocean was awesome. A la carte restaurants were nice, we loved the Italian restaurant! The buffet restaurant "Windows" had a big selection on food, some of the dishes were not very warm though. Besides that we had a great stay and would definitely recommend this place to our friends.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
4

Traveler type: Couples

Shopping tip

Don't buy any cigars of the guys on the beach. They are cheap but seem fake. Also we took 50 single $1 bills for tipping which worked out great.


Expand full review

Score

4 out of 5

Quick tip

great vacation

lobemander Sep 27, 2009

Would recommend to a friend!

This is a great place for people looking to relax on the beach. A typical day was spent on the beach with frequent trips to ... the bars and dining areas. The entertainment staff attempts to organize pool or beach side activities but we never participated. Pros- great staff, clean dining- we didn't get sick, great location-close to airport, activities abundant, super relaxed environment. Cons- old buildings, Air conditioner never got the room below 77, pushy vendors. Overall- our perspective as a blue collar couple from the US, this was an excellent experience, i would definitely return, for the price we paid we will probably never go back to a US east coast beach.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
2
Hotel check-in:
5
Maintenance:
3
Location:
5
Room cleanliness:
4
Hotel Staff:
5
Value:
5
Dining options:
4

Traveler type: Couples

Shopping tip, Short Walk

Do not buy from the vendors in the resort they are pushy and overpriced. Walk 500ft down the street to the small shopping place during the day.


Expand full review

Score

3 out of 5

Good Value

I read reviews too Aug 31, 2009

Would recommend to a friend!

I will make it short. We were in August 09. In-room safe boxes are not free. It's $20 for 7 days. Watch out! If the safe ... boxes are working at the time of check-in(without paying), it will stop working within few hours/days and all your belonings will be locked inside the safe box. Then, you will have to pay that $20 to get the safe opened & get everything out. There are also too many vendors in resort and on the beach who are trying to sell you "tours" and other stuff & services. Most of the time you can't even relax for 5 minutes beacuse of those annoying vendors. Keep in mind that all prices are negotiable. Negotiate before you buy!.... 2 of the restaurants are not free either. The Japaneese & Italian restaurants inside the resort are charging $15 per person when you get in.... I wouldn't go back there again, but overall we had a good time. Thanks to some of the tours that we took to Capital city & Saona Island.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
4
Hotel check-in:
3
Maintenance:
3
Location:
4
Room cleanliness:
3
Hotel Staff:
3
Value:
3
Dining options:
4

Traveler type: Family


Expand full review

Score

1 out of 5

Quick tip

***THEY HAVE ROCHES IN FOOD AREA***

Vani Aug 27, 2009

What was offered to me when I purchased the tickets was not what was given to me. The restaurants Windows buffet as well as ... Mare had ROACHES NEAR THE FOOD. On Three occasions I saw Roaches and I made management aware of the problem as well as showed them pictures of the ROACHES NEAR THE FOOD and all they said was "they are working on the problem." They also offered me 50% off my spa bill of a total of 120.00 USD. But ever since I saw these Roaches I was not able to eat there any more because it made me sick just the thought of the Roaches being on the pasta, on the table where the desserts where as well as on the TABLE WHERE I WAS EATING!!!! I had to spend money outside of the resort so that I was able to eat sandwiches every day. HORRIBLE RESORT!!!!

Hotel features (5=best, 1=worst)
Amenities:
1
Room comfort:
2
Hotel check-in:
2
Maintenance:
1
Location:
1
Room cleanliness:
2
Hotel Staff:
3
Value:
1
Dining options:
1

Traveler type: Single

Shopping tip, Short Walk

Out side the Resort you will see some shopping areas Market where you can shop as well eat sandwiches.


Expand full review

Score

1 out of 5

Motel 6

Dadio. Aug 18, 2009

Old hotel, same as a motel 6, hounded by vendors day and night in the hotel and at the beach in front. Did not believe the ... 3.2 rating when I looked at the ratings, but believe it.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
2
Hotel check-in:
2
Maintenance:
1
Location:
2
Room cleanliness:
2
Hotel Staff:
2
Value:
1
Dining options:
1

Traveler type: Family


Expand full review

Score

4 out of 5

A real vacation

Carol Aug 17, 2009

Would recommend to a friend!

This was the best vacation i have ever been at! The staff are really friendly and accommodate to your every need. Rooms are ... clean and organized and the waiters pay attention to every detail. The only thing i didn't like was that there are other people on the resort trying to sell you vaction packages like snorkaling, swim with the dolphines, and a trip to saouna island. Well some of them are just there to rip you off. Some of the vacation guides didn't belong to a legit company. Other wise everything was great!

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Couples


Expand full review

Score

1 out of 5

will never go back....just terrible

unhappy Nikki Aug 17, 2009

The experience was terrible. The only good thing about the trip was how friendly the staff was. The room was dirty, walls ... and celings were craking and falling off. The air conditioning was broke in the room and the casino. There was only 4 restraunts to choose from and the food was terrible, also there were set times for food and inbetween those times there was no where to get food. Casino ripped us off, and refused to look back at the tapes when we figured out what was going on. We did do some things off the resort that we fairly priced and pretty enjoyable. we have gone to several places including vegas, bahamas, myrtle beach and cancun and even the worst trip in my mind so far was not as bad as this trip. I am not a picky person and I am pretty laid back and easily pleased but this place did nothing for me. I was miserable till we went to the hotel next door.

Hotel features (5=best, 1=worst)
Amenities:
1
Room comfort:
1
Hotel check-in:
2
Maintenance:
1
Location:
3
Room cleanliness:
1
Hotel Staff:
3
Value:
1
Dining options:
1

Traveler type: Couples


Expand full review

Score

4 out of 5

Great Service..

Antonio's mom! Aug 9, 2009

Would recommend to a friend!

Overall the trip was good. However the service was horrible at the Italian restaurant, from the minute we walked in it was a ... mess. I had a nine month old child with me and I asked for a glass of cold water for his bottle and ten minutes later a waiter brought me a boiling hot glass of water! Then we ordered dinner and all orders came out wrong, not only that but the salad was horrible. The lettuce tasted like a soggy piece of paper.. The shows were not the greatest, the live band entertainment was great though. The people from the vacation club are very pushy they follow you every time you pass them and tend to get nasty. The tex mex restaurant was wonderful, could not ask for better food. In my opinion I say stick with the Windows buffet and the tex mex for dinner if you want great service and food. For lunch the food was better at windows however occasionally the food on the beach restaurant was good, but there service was GREAT. If you have a child this is a great place to stay! As a family we overall had great service and attention through out the trip minus the italian restaurant. Oh and before I forget it is VERY difficult to get a crib for a baby. My husband called in spanish before the trip and made sure we would have a crib. When we arrived the told us NO PROBLEM, it took us seven hours to get a crib for the baby. And that is after we got the resort at 3pm.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
3
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
4

Traveler type: Family


Expand full review

Score

3 out of 5

Punta Cana get-a-way 8/3-8/7/09

Caribbean Princess Aug 7, 2009

My stay at Punta Cana was okay. It was not at all what I expected compared to other Caribbean excursions. The grounds were ... well kept. The staff was nice. The beach and water activities were okay. The food was not the best, but tolerable. The rooms needed painting badly and there were bugs in the vanity and bathroom daily. Dead bugs were seen on the ceilings and remained during my stay. Housekeeping evidently doesn't look up while cleaning. The hotel offer free bike riding with old antiquated bikes, with the old banana seats which is certain to leave you with a sore bottom, after the rough/rocky bike tour. I don't recommend the bike tour unless they upgrade to 10 speed bikes like the "Dream resort" next door. The Jeep safari was a waste of time and money. The majority of the tour was spent touring a plantation where sugar cane, chocolate and cigars were made. This was good history, but should not have been the bulk of the tour. We also visited "Rancho Monte RIO" where we were told we would have an opportunity to go horseback riding. Well, we went riding alright; only a ten minute ride and not for 30 minutes as told prior to reserving the tour. Also, when I think of a safari, I think of a jungle with animals running about, unlike the misleading pictures shown at the time of reservation. Also, my [...] representative never showed up for our appointed scheduled time. I spent half a day trying to track him down to no avail, I left him messages which went unanswered. I took it upon myself to be in the lobby 3 hours before my flight to see if a representative would show before contacting orbitz. A driver did show up to drive me to the airport on my departure date.Also,if you like to Salsa you had to request the music to be played because the disco DJ played mostly merengue and bachata. We had to ask for them to play Salsa.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
3
Hotel check-in:
4
Maintenance:
3
Location:
3
Room cleanliness:
3
Hotel Staff:
4
Value:
3
Dining options:
3

Traveler type: Single


Expand full review

Score

3 out of 5

Good for the price

Vacationer123 Aug 6, 2009

Would recommend to a friend!

If you are looking for a vacation on the beach it is a great place. There is not much else to do but the staff do try to get ... you involved with dances and games. The staff is great. The bad side of the hotel is that the rooms are not very clean and the beds are not very comfortable. Word of advice is to stay away from the shopping area unless you want to be harassed and over charged. Also bring your own sunscreen (it is overpriced in the stores) and off spray (there are a lot of mosquitos at night).

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
2
Hotel check-in:
3
Maintenance:
3
Location:
3
Room cleanliness:
2
Hotel Staff:
5
Value:
3
Dining options:
4

Traveler type: Couples


Expand full review

Score

5 out of 5

great experience, unique

first class Aug 1, 2009

Would recommend to a friend!

time was to short for more to enjoy at this place, everything was perfect ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Couples


Expand full review

Score

1 out of 5

Beautiful location, horrible hotel!

Very unsatisfied traveler Jul 28, 2009

Punta Cana is a beautiful place to go to. My husband and I went for our anniversary and we went on a few tours. The tours ... overall were very fun and the staff was great. The front reception staff at the hotel, on the other hand was a complete nightmare. We stayed in a Deluxe room with a king bed. When we entered the room the toilet didn't work, the phone didn't work and the shower didn't work. They would take forever to replace the towels with clean ones. We would love to come back to Punta Cana, but NEVER stay at the Grand Oasis Punta Cana All-Inclusive EVER AGAIN!!!! The good thing is that we got great recommendations for other resorts that we will use in the future.

Hotel features (5=best, 1=worst)
Amenities:
1
Room comfort:
1
Hotel check-in:
1
Maintenance:
1
Location:
4
Room cleanliness:
1
Hotel Staff:
1
Value:
1
Dining options:
4

Traveler type: Couples


Expand full review

Score

4 out of 5

Grand Oasis Punta Cana

laurenm2212 Jul 17, 2009

Would recommend to a friend!

Food- Amazing! I didn't have one bad meal, everything was delicious and beautifully presented. Definitely eat at the ... Italian restaurant, it was fabulous! Beach- Very beautiful, never had a difficult time finding a chair to lounge on. You could walk down the beach about 1 mile before hitting the resort limit. Rooms- Very clean, well kept and up to date. Our room and bathroom were beautiful marble. Pools- So many pools to choose from, many were quiet and relaxing while the main pool was more active and loud. Never a problem finding a chair to relax on except at the main pool. Enjoy yourself at The Grand Oasis, if you don't you surely are a miserable person!

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
3
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Couples


Expand full review

Score

4 out of 5

Quick tip

A Great Place for a Relaxing Getaway!

Ju Ju Bean Jul 15, 2009

Would recommend to a friend!

I thought the Grand Oasis was a GREAT hotel to stay at especially if you are looking for a nice relaxing vacation. I was ... only able to go for a weekend but I recommend all those who do go to try and stay for at least a week. There is so much to do!!! During my stay I did get a chance to go Parasailing and get a massage on the beach (highly recommend). The staff was overly friendly especially the bartenders. They always did a little song and dance for you which was always GREAT! The beach is ABSOLUTELY AMAZING!!! There are convenient beach chairs on the beach which you can place at the edge of the water while enjoying a nice frozen pina colada. There is a variety of food ... my ONLY complaint is that certain restaurants were too hot due to lack of AC and it was a little uncomfortable to eat but other than that food was good. Rooms were clean and spacious but you dont spend much time in them since there is so much to do outdoors!!! I loved my experience at the Grand Oasis and wished I was still there! I would definitely return here.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
4
Location:
5
Room cleanliness:
5
Hotel Staff:
4
Value:
4
Dining options:
3

Traveler type: Friends

Nightlife tip

For all those who like to dance to Merengue, Bachata and Salsa, I do recommend a club called MANGU. It is not in the Grand Oasis it is actually in another resort called the Flamenco so you would have to ask Public Relations for a reservation pick up and drop off at the club. It is one of the hottest clubs I have ever been too! Never did I stop dancing!!! It was great!


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Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

Sort tips by: most recent | distance from hotel

Entertainment tip, Short Walk

on the beach, it was nice.

--mimi, new york Dec 2, 2009

Shopping tip, Short Walk

At the outdoor market just a block from the hotel entrance, walk briskly, don't make eye contact and wave your hand while saying "Nada" (nothing) if you don't want the vendors "swarming" you. We made a good bargain on some pareos by throwing in two beers from our "allottment" in our room at the hotel.

--Traveller, St Petersburg FL Nov 15, 2009

Recreation/Attractions tip, In Hotel

Para Sailing

--Nancy, New Jersey Oct 12, 2009

Recreation/Attractions tip, Short Drive

If you have time check out Altos De Chavon located near La Romana. It is an elegant city on top of mountain side over looking the Chavon River. It is an amazing site to see.

--Jenna, Boston, MA Oct 5, 2009

Shopping tip

Don't buy any cigars of the guys on the beach. They are cheap but seem fake. Also we took 50 single $1 bills for tipping which worked out great.

--Couple from KY, Georgetown, KY Sep 27, 2009

Shopping tip, Short Walk

Do not buy from the vendors in the resort they are pushy and overpriced. Walk 500ft down the street to the small shopping place during the day.

--lobemander, Pittsburgh, PA Sep 27, 2009

Shopping tip, Short Walk

Out side the Resort you will see some shopping areas Market where you can shop as well eat sandwiches.

--Vani, Rancho Cucamonga, CA Aug 27, 2009

Nightlife tip

For all those who like to dance to Merengue, Bachata and Salsa, I do recommend a club called MANGU. It is not in the Grand Oasis it is actually in another resort called the Flamenco so you would have to ask Public Relations for a reservation pick up and drop off at the club. It is one of the hottest clubs I have ever been too! Never did I stop dancing!!! It was great!

--Ju Ju Bean, New York Jul 15, 2009

Money savers tip, In Hotel

Do not buy anything, everything is extremely expensive.

--Leyra, Brick, New Jersey Jul 11, 2009

Shopping tip

Bargain with vendors like no tomorrow. Never accept the price they first suggest.

--katy, Brooklyn, NY Jul 7, 2009

Dining tip, In Hotel

Bring candy and pringles. Since you will probably buy them at inflated prices anyways - you might as well bring some with you.

--Frank, New York Jul 5, 2009

Time savers tip, In Hotel

Make sure you have plenty of one dollar bills to tip the bartenders. Unless they see cash in your hands, you will not get served!! Our first night, we gave the bartender a $5 tip, thinking that would give us good service for the evening. For our second drink, I stood there 5 minutes while he pretending he didn't see me. When I got out a $1 bill, he "magically" was able to see me! Without a tip visible in your hand, be prepared to wait a LONG time for everything - food, drinks, lobby....

--Not going to DR again!, Upstate NY Jun 12, 2009

Recreation/Attractions tip

You need to bargain, never buy at the first price they tell you.

--Trvaeler Sammy, Miami, Florida Jun 1, 2009

Dining tip, In Hotel

the food was the best, loved the serves from the waiters.

--family, Massachusetts May 2, 2009

Shopping tip, Short Walk

About a 5 minute walk there are some brightly colored shacks on the left side of the street. There are some venders who have cheap prices. (DO NOT BUY FROM THE RESORT). These venders are pushy but just be firm with them and they will leave you alone. If you are buying MAMAWANNA make sure its mixed with red wine they will not let you take dry MAMAWANNA back home to the states. BRING A SPANISH SPEAKING FRIEND OR GET A BOOK ON COMMON SPANISH WORDS! THIS WILL HELP YOU GET AROUND!

--Super traveler, Hoboken , NJ Apr 30, 2009

Nightlife tip, In Hotel

I dont know how it is in other countries but in the US we tip our bartenders....I get that its all-inclusive but you should still tip for service.....I see these guys working their butts off and majority of the people just dont tip...crazy!!!

--David, New Jersey Apr 25, 2009

Shopping tip, Short Walk

outside of the main gate turn left and walk a couple of minutes to a row of pastel colored shacks on the right side of the road. There you can get great deals on all the same things at the resort and then some. But be ready to hear a song a dance from a very aggressive bunch of vendors who will swarm you like group of hungry piranhas. Just stay focused and haggle away. And do your self a favor and buy a spanish phrase book, learn the language. It will take you far and wide

--jeff barris, sicklerville, new jersey Mar 27, 2009

Shopping tip, Short Walk

There is a shopping area outside of the hotel where you could find better deals on items such as Hats, Paintings etc. Never take the first offer, negotiate at least half the original price.

--Randy, USA Jan 4, 2009

Shopping tip, Long Walk

To get to the nearest town you have to walk down the beach 15min. and walk through another resort.

--Virginia, Freehold Dec 5, 2008

Nightlife tip, Long Walk

NEXT RESORT 1/2 MILE CATILONIA GREAT PLACE

--William, Rockville Nov 26, 2008

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Reviews represent the opinions of Orbitz customers, not of Orbitz or its staff.

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