Dreams Palm Beach Punta Cana - All Inclusive

We spend most of our time at the beach but unfortunately there are not enough beach chairs or umbrellas. The same is true of the pool. Hot in the sun, cool in the shade! :) Drink service at the beach is good. There is a grill with burgers and hot dogs, fruit etc. The food was good. No reservations but 40 minute waits at the Japanese steak house (entertaining) and Italian are not unusual. Have a drink while you wait. World Cafe very good for buffet style. Grilled lobster, great rice dishes, always a pasta and taco/fajita/asian station. Lots of American favorites too. Great breakfast, lunch and dinner. Lots of food for kids..lot of kids the week we were there. World Cafe is open almost all the time. Coco Cafe offered custom crafted coffee & pastries. High pressure to join their "preferred club." No fun. No in room internet service unless you join the preferred club. There is an internet cafe for those who must go online. $6 for 15 minutes I believe. Good room cleaning service. Very friendly staff. Plentiful drinks. Even though it is all inclusive the staff does accept tips, so be prepared with cash if you think you may wish to tip your favorites in the service staff. Very breezy at the beach in the evening..perfect weather everyday. It rained almost each morning but the rest of each day was perfect. We were there in Feb. For Catholics, Mass was offered at 11AM on Sundays in the convention center on-site. Entertainment looked a little lame and the casino was no-frills. Rooms: The showers are in great need of updating. The tile is very chipped. They use a halfwall of glass as the shower curtain/door but water ends up on the floor. It may have looked good in the design faze but it is not functional. The toilet was in need of maintenance. Our second day there we got a letter under our door saying our room would be sprayed for "bugs" at 9AM the next morning unless we requested they not spray which we did. We never saw any "bugs" the whole week! Kind of goofy that they would do that while guests were staying in the room!

We picked this resort because it provides activities for kids and the food is very good. The rooms are OK but not great; the bathroom is small and when you take a shower the water goes everywhere; the AC is very noisy and we preferred to turn it off; the telephone was not working and they never fixed it. If you have kids and you like steaks this is a good resort. Entertainment is pretty good too.

Great property. The rooms were large and had all the ammenities we wanted. The only exception was that the rooms did not have free WiFi.

The resort grounds, & preferred honeymoon suite...... 8.5 Food & restaurants - no rez policy, all inclusive....10 Service....9.5 Extras....9 We travel twice a yr as a couple, so we have done quit a bit. Dreams Palm Beach is our 2nd favorite of all time & all inclusive! The resort itself was georgous...every member of the staff was friendly & voluntarily informative about Dominican & the grounds. We had a preferred club room, which I highly reccommend, so we had separate VIP check in area, but we didn't wait. The preferred Concierge explained the special privilages & preferred pool area...service is paramount at this place. Our Honeymoon suite was lovely & spacious...however there was no jacuzzi in room as the description stated. This is my 1 complaint, don't advertise it if you don't have it. A large bathtub is not a jacuzzi. Cozumel Palace has a jacuzzi(that's #1 BTW)!!! The lack of booze in my included mini bar was a let down but 24hr room service was offered & pretty good. The food was AMAZING!!! We love all inclusive resorts cause we can do this affordablly but lets face it the reservation process & weird food sucks .I am a very picky eater which often leaves me very disappointed at international destinations. I ate my face off at Dreams. Every time of the day there was delicious food flowing from buffets & cafes. The dinner restaurants at night we diverse & the dishes were so good. Plus they have a no reservation policy & we loved it! We could relax or go on excursions & still take advantage of the restaurants. We also had the private dinner on the beach & it was beautiful. You get a choice of 3 menus...we chose the Stk&Lob! They set-up a cozy table right at the edge of the ocean & serve your meal with champagne & wine. The server Miguel, who was our employee of the trip vote, was funny, took pictures, offered info but was never intrusive on the romance. We kicked our shoes off & stuffed our faces. Miguel remembered us for the rest of the vaca & set us up breakfast champagne the next morning at Seaside cafe. One last special thing I'll say about this resort is that everytime we left the property, weather it be to walk to the little shops up the street or take an excursion...we were kept track of by the resort. The guard took our info & checked us out & in each time. I did not see a single other resort do that as we picked up guests at other places when we went out. I like that extra feeling of security cause you know they must carry that on site as well. Make sure you pick an employee of the trip when you check out! It's how they make their raises & promotions. PS. bring candy, coloring books, crayons, ect for the local children when you go on excursions!!! They love it & its special.

I was traveling with my husband, two daughters and their friend. We had reservations for two adjoining rooms.Upon arrival we were told we did not have rooms and would have to pay 150.00$ per night for the preferred club, because we arrived 24 hrs after our original time of arrival. This is despite calling and changing our arrival time [...]I gave him ([...]) my credit card and after he charged it he told me the 150.00 per night was for only one room. The total was going to be 300.00 more per night. At this point I told him it was unacceptable. And like magic they found two adjoining rooms. When we got to our rooms. The smell was over whelming of mold. The king size room had no bathroom door and the aircond did not work. There is an employee guard shack out side our door walls that positioned the attendant to look directly in our rooms 24/7 (appox 15 ft away). By the next day we had discovered the iron did not work the coffee pot did not work the toilet paper holder was broken off the wall and you need to put a towel under the door at night or very large palmetto bugs crawl in. We did complain once to [...]and nothing was done. We complained to someone else and I am sorry I do not know his name, second night and the air cond.and room key system were fixed. On the positive side. The pool and restaurant staff was wonderful and attentive. The food in the restaurants was wonderful. We went snorkeling though the hotel service in open water for 30$/person and enjoyed it! The tip to put bread from the beach BBQ in water bottles was great!The fish are all over it!If the rooms were acceptable and [...]had not been so rude and lied several times, the resort would have been 4 stars. (our rooms 9120and9119) Oh ya...not that it mattered but no robes, slippers or ipod docking station, in either room.

While we were there we did Spa treatments,relaxing massage; dining in the World Cafe,El Patio,Himitsu,Coco Cafe; swimming in the pool and in the ocean; night dancing; took Dolphin Explorer tour; visiting souvenir shops; taking tropical pictures.

Rather small resort (which we liked), nice and clean. Beautiful beach. Perfect for a few days getaway. We went off-peak, therefore it wasn't very crowded. Our kids are very easily made happy with pool, beach and the kids' club. Not too sure about the quality of the entertainment program, to me this didn't appear to be the resort's main focus.

My husband and I just returned from our first trip to Punta Cana. We had a wonderful relaxing vacation at Dreams Palm Beach Punta Cana. The service was superb from the check in to the restaurant staff, to the bartenders and entertainment staff. As for food, the buffet was large, but not a lot of variety day to day. The a la carte restaurants for dinner were fabulous. We did not order a single entree that we didn't absolutely love. The only negative as a couple traveling without kids, there were a tremendous amount of children/families at this resort. I think we will look into an adults only resort next time.

When we checked in we were given a room with many broken things such as a recessed light fixture hanging from the ceiling, lightbulbs out from the ceiling fan, a clogged (with hair YUCK) jacuzzi/shower, a broken lock on the door, a broken hinge on the wooden window from the room to the jacuzzi, a moldy pillow and a broken shelf in the bathroom! When I complained they said they could not offer me another room that was comparable unless I paid more $ to upgrade! They tried to fix some things but they did not succeed! The next day I complained again and they gave us another room that was available but not what we paid for. They were not accomodating at all! The breakfast and lunch buffet style was not good at all however, the dinner was very good. Wine is not included and it is extremely expensive so if you are wine drinker do not go here. A bottle that would only cost $15 in the US will run you about $45 at this hotel. The property is quite small and only has one main pool, a children's pool and a pool for the preferred guests who pay more money. The beach was very nice but it seemed like every lounge chair was broken! In addition, when we put on the life vests for the water sports they smelled so bad we could not bear it and were unable to participate in many water sports. We also booked the transfer from hotel to airport and the man who was to arrange the transfer was not there both times when he told us to go see him which was alarming as this was two hours before we were supposed to be picked up for our return flight home. The hotel did take care of our transfers right away. In terms of the entertainment staff, they were actually quite good in getting the guests involved and being personable. As for the casino staff, they were miserable and rude! I do want to say that housekeeping was great and they did a great job in maintaining our room very clean. The hotel was just built in 2008 but it presents as having been there much longer than that. This was not exactly a cheap hotel so we were disappointed. I would probably never stay here again. For young groups traveling to party this is a fine hotel so long as you get a cheap deal on it. For couples who want luxury, great food and drinks, skip this hotel.

The hotel was ok- it was open and breezy which was nice. There were two negatives for me. The first being that people saved chairs for hours and hours. I would go out to the pool/beach/preferred club areas at 9 or 10 (after breakfast) and there were no chairs available. Every day I had to drag a chair up from the beach to a spot in the sun/pool. One day I witnessed about 8 chairs being saved by one women. Her party showed up sometime around 1pm. The hotel states you cannot save for more than 20 minutes but it is not enforced and the employees don't do anything about it. I wasn't a huge fan of the food. I found most of it to be bland. The French restaurant was probably the best, though the service is that one was the worst of the ones we went too (all but the Italian). If I go back to the DR, I don't think I'd stay at Palm Beach. I'd give Dreams another shot, as people rave about it but just not this location- it didn't do it for me.