Dreams Palm Beach Punta Cana - All Inclusive

4 stars
View map of Carretare Cabeza de Toro, Punta Cana,

Hotel Overview

3.8 /5
Overall score
75%
Would recommend
Amenities:
4
Cleanliness:
3.9
Hotel staff:
4.2
Comfort:
3.7
Location:
4.1
Value:
3.9
Kid-friendly Punta Cana resort captures luxury in all-inclusive setting

Dreams Palm Beach Punta Cana – All Inclusive aims for the ultimate all-inclusive experience, pampering guests with meandering pools, a swim-up bar, beachside massage palapas and lots of diversions for adults and kids. Supervised programs for children ages 3 to 17 allow parents to enjoy private time, whether the activity of choice is sampling the buffet or taking a Scuba lesson in the pool. Rooms embrace modern, tropical décor.

Highlights
  • Contemporary rooms with spa-quality bathrooms
  • Multiple restaurants, bars and 24-hour room service
  • Kids' clubs for children ages 3 to 17
  • Indoor and outdoor massage palapas
Rooms

Dreams Palm Beach Punta Cana – All Inclusive rooms showcase tasteful furniture – think espresso wood headboards and media cabinets – and chic accents in modern colors, from gray to powder blue. Black-and-white photos lend visual appeal, while bathrooms take on a spa quality with glass mosaic tiles, seamless shower doors and soaking tubs. Other amenities include a furnished balcony or terrace, mini bar stocked with juice, water, sodas and beer and flat-screen TV equipped with cable and a CD/DVD player.

Features

Daily programs cater to adventurous travelers with kayaking, dance, Spanish and bartending lessons, plus an introductory Scuba diving lesson in the pool. Parents can relax while their children ages 3 to 17 participate in supervised activities at the Explorer's Club for Kids and Core Zone Teens Club.

Dining

Visitors to Dreams Palm Beach Punta Cana ? All Inclusive savor 24-hour room service and the many restaurants on site, including an all-day buffet, beachside burger eatery and tepanyaki grill. Five bars, including the spirited Show Time Bar that has an indoor theater, fuel the festive mood with premium cocktails.    

Recreation


When it's time to decompress, guests enjoy pampering body treatments at the spa whose signature is massages in the indoor or outdoor palapas. The sanctuary is also attached to a beauty salon and fitness center.

Transportation
  • Punta Cana International Airport (5.8 mi/9.4 km)
Attractions
  • Playa Bavaro (1.2 mi/2 km)
  • El Cortecito (9.5 mi/15.3 km)
  • Cap Cana (13.1 mi/21.1 km)
  • Cabo San Rafael (17.5 mi/28.1 km)
  • Boca de Yuma (25.6 mi/41.2 km)
Business
  • Event space
  • Catering
  • Audiovisual equipment

Dreams Palm Beach Punta Cana - All Inclusive Rooms

Deluxe Jacuzzi Partial Ocean View Preferred Club
One King bed, Jacuzzi for two, Preferred room location, Access to the Preferred Club Lounge area with concierge service, complimentary internet access, hors d'ouevres and premium drinks,Private check in and check out,VIP status and amenities,Concierge service,Private beach area,Marble floors,Upgraded toiletries, Beach towel placed in room daily with turn down service.
Deluxe Tropical View
One King bed or two Double bed, Air conditioning with in-room climate control & ceiling fan Nightly turn down service,Shower Hair dryer, Direct dial telephone Vanity and full length mirror,Scale CD/DVD Player Complimentary minibar refreshed daily,MP3 docking station alarm clock,Flat Screen Cable TV with remote control,Coffee/Tea maker, Electronic in-room safe,Iron and ironing board,Magnetic key door locks.
Deluxe Ocean Front View Preferred Club
Two Double beds, ocean front view, featuring same amenities of the Deluxe Tropical view, plus Preferred room location, Access to the Preferred Club Lounge area with concierge service, complimentary internet access, hors d'ouevres and premium drinks,Private check in and check out,VIP status and amenities, Concierge service,Private beach area, Marble floors, Upgraded toiletries, Beach towel placed in room daily with turn down service.
Honeymoon Suite Jacuzzi Tropical View
One King bed, Jacuzzi for two,Living area with an additional TV,A sofa in the living room area,Preferred room location Access to the Preferred Club Lounge area with concierge service, complimentary internet access, hors d'ouevres and premium drinks Private check in and check out,VIP status and amenities,Concierge service,Private beach area,Marble floors,Upgraded toiletries,Beach towel placed in room daily with turn down service.
Deluxe Jacuzzi Tropical View Preferred Club
One King bed, Jacuzzi for two, Preferred room location, Access to the Preferred Club Lounge area with concierge service, complimentary internet access, hors d'ouevres and premium drinks,Private check in and check out,VIP status and amenities,Concierge service,Private beach area,Marble floors,Upgraded toiletries, Beach towel placed in room daily with turn down service.
Deluxe Partial Ocean View Preferred Club
Two Double beds,Partial ocean view, featuring same amenities of the Deluxe Tropical view, plus Preferred room location, Access to the Preferred Club Lounge area with concierge service, complimentary internet access, hors d'ouevres and premium drinks,Private check in and check out,VIP status and amenities, Concierge service,Private beach area, Marble floors, Upgraded toiletries, Beach towel placed in room daily with turn down service.
Deluxe Jacuzzi Ocean Front View Preferred Club
One King bed, Jacuzzi for two, Preferred room location, Access to the Preferred Club Lounge area with concierge service, complimentary internet access, hors d'ouevres and premium drinks,Private check in and check out,VIP status and amenities,Concierge service,Private beach area,Marble floors,Upgraded toiletries, Beach towel placed in room daily with turn down service.
Premium Deluxe Tropical View
offer a full renovation with spacious balcony, marble floor and outstanding bathroom, enriched with a double raining shower and beautiful vanity area. The Premium Deluxe Tropical View rooms are located on the 1st, 2nd and 3rd floors with king or two double beds. Maximum Occupancy: 2 adults and 2 children or 3 adults and 1 child

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Pool
General
Concierge
Activities
Pool
Fitness Center
Spa
Dining
All inclusive
Restaurant
Room service
Services
Business center
Conference facilities
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Hotel Map

18.6524 -68.3663
Area served
Punta Cana, Higuey, Dominican Republic.
Nearby airports
Punta Cana Internacional Airport (PUJ) - 20 minutes away.
Area description
Located on one of the most spectacular palm studded beaches in the Dominican Republic, Dreams Palm Beach Punta Cana is only twenty minutes from Punta Cana International Airport.

Meeting facilities

Meeting Info
Meeting facilities including a convention center measuring 2100 square meters.

Dining

Seaside Grill
Located beachside, offers a variety of a la carte grilled specialties for dinner.
World Cafe
Our buffet restaurant featuring a variety of local and international cuisine served under an open air palapa.
Portofino
Air-conditioned Featuring a variety of fresh gourmet Italian specialties.
Bordeaux
Adults only (18 years and older) Air-conditioned Enjoy French gourmet dining in an elegant atmosphere.
Himitsu
Serving a variety of Pan-Asian classics and favorites.
El Patio
Air-conditioned Authentic la carte restaurant with the aromas and flavors of traditional Mexican cuisine.
Rendezvous Lobby Bar
Stop by the Rendezvous Lobby Bar for your favorite cocktail.
Sugar Reef
Grab a refreshing drink on your way to the sandy-white beach.
Manatee
Swim on up to the Manatees Bar for a premium brand drink.
Show Time Bar
Great evening fun near our indoor theater
Desires Night Club & Sports Bar
Dance the night away at our Desires Nightclub & Sports Lounge.

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (297)

Ratings and reviews for Dreams Palm Beach Punta Cana - All Inclusive

Overall score

3.8 / 5
5.01.0
297 out of 297
Amenities:
4
Cleanliness:
3.9
Hotel staff:
4.2
Comfort:
3.7
Location:
4.1
Value:
3.9

75% would recommend to a friend.

Sort by:
Review of Dreams Palm Beach Punta Cana - All Inclusive

Reviewer score

3
5.01.0
Anonymous
Business
Milford, MI
Jul 26, 2011

Review on Dreams Palm Beach resort

The restaurants and variety of food, especially in the buffet, were great, as well as the 24 hour room service included in the all inclusive. The resort was beautiful, and I didn't see a single bug, bird, or creature of any sort, so they do a great job keeping all of those away. The beach was absolutely beautiful, and they work hard to keep the seaweed clear. The staff is extremely friendly and fun, and had many fun activities planned for each day. However, I was disappointed by the size of the room, and the shower had only half a door so the floor got soaked everytime you shower, and they were very slow checking us in and made a big mistake of giving us keys to a room that was already occupied so it made me nervous that just anyone could get a key to our room with our personal belongings sitting in there. They did not do anything to make up for this. Overall it was a great experience, but I will probably try a different resort next time.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
5
Comfort:
3
Location:
3
Value:
2
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

The Dolphin Explorer excursion was great, worth the money, since you get to swim with sharks/stingrays, and a sea lion, and then snorkel and go to a natural pool, and fun crew and dancing on the boat.

Review of Dreams Palm Beach Punta Cana - All Inclusive

Reviewer score

1
5.01.0
NYCtraveler007
Business
New York, NY
Jul 25, 2011

Go here for a bad vacation

This hotel is in a run down town. You won't leave the resort and walk around. Our tropical view room had a view of a wall. The air conditioning wasn't working. They eventually after some arguing moved us to a different room, but there the tub continuously leaked water when you used it. Then, we got sick from the food. The food also is not good. The restaurants were ABOMINABLE. Don't even ask about the buffet. It looks like there are lots of pools and white beach, but a small beach and two pools. The pools close early ps and the poolside bar at 5. We went for a romantic getaway and came back sick. Also, have your hotel arrange transportation. [...] Also, if you take an excursion, don't use cocotours. You won't know this, but the official tour company for the hotel is Amstar, use them. Cocotours is not safe. Our lives were put into danger. I will never go back to this resort again.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
4
Hotel staff:
1
Comfort:
2
Location:
1
Value:
1
Trip purpose:

Business

Entertainment tip: Not Applicable

GO ELSEWHERE. SAVE YOUR MONEY

Review of Dreams Palm Beach Punta Cana - All Inclusive

Reviewer score

3
5.01.0
Anonymous
Business
Cleveland, OH
Jul 17, 2011

Would be good for a 3-5 day stay

Went on a honeymoon for 11 days. The best part of the trip was the beach, powdery white sand, clear water, slight tropical breeze. The hotel itself was fairly clean and comfortable, request a room on the third floor. The dining options are decent for about 5 nights, the Italian and French were the best. Would not recommend eating the seafood as we got sick for a day and a half in the middle of the trip. Staff overall is helpful, Alex at the Entertainment Center is the best employee, fantastic job. DO NOT work with CoCo Tours, especially Fernando! The transportation to/from the airport [...] is Coco Tours, they are unreliable and lied multiple times almost causing us to miss our return flight!

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Review of Dreams Palm Beach Punta Cana - All Inclusive

Reviewer score

2
5.01.0
Anonymous
Business
Philadelphia, PA
Jul 8, 2011

Over priced and Over rated

My girlfriend and I recently spent 6 nights at the Dreams Palm Beach at Punta Cana to attend a friend's destination wedding. We had been looking forward to the all-inclusive package, white sand beaches, and relaxing atmosphere for months. 7 days later, we confirmed we would never visit this, or any other, Dreams resort again. We were greeted by tall palm trees, friendly smiles from the bell-hop, and mimosas at the lobby entrance. The main lobby really is impressive, and it turns out a main congregation area for most adults after 7pm. As the bell-hop brought our baggage up to the room, we noted the modestly appointed bedroom area, tiled floors and balcony. We also noted a very musty smell in the room. This persisted for the entirety of the trip (the HVAC has trouble keeping up with the humidity). The bathroom was FAR from luxurious. The plastered walls had been patched several times, but never completely repainted. Several areas were still brown from water damage. The bathtub was a standard Home-Depot style tub. The tub lacked a full curtain or sliding door to block water, having only a half-length piece of fixed glazing. The result? All water touching the glazing ran down, around, and off the side of the tub onto the floor (this was not just a small amount of spray, and explained the water stained walls). Water pressure and temperature were also spotty... sometimes providing plenty of each, sometimes only cold, trickling water. 2 of the 6 nights the cleaning service didn't even make it to our room to clean it (I had to swipe clean towels from a maid's cart in the hallway). The grounds are generally well manicured and landscaped. Crews clean the walks and grass areas with machettes, which is actually kind of fun to watch (and quiet). What was not as well kept were the pools. The "activity" pool, with the volleyball net, attached to the "kiddy" pool, was mostly clean, but the adult pool, with the swim-up bar... I kid you not, you could not see your feet some evenings. Empty plastic cups lined the edge, left until later in the evening when the staff would finally collect the trash. In the "whirlpool" area of the pool, there was, for 6 straight days, some sort of floating, bubbly, yellowish slush. It reminded me of Pina Colada, but we weren't sure if it was pre- or post- digestion. The kicker, was that even IF the pools were kept clean and tidy, they CLOSE AT 7PM. That's right, no swimming, at all, after 7pm any night. That's not the only time we noticed things close early throughout the resort. Staff begin to close up items like the kayaks, giant chess board (very cool, btw), ping-pong table and others around 6pm. The beaches close at 8pm or dark, whichever comes first. The pool bar closes at 5pm. So what stays open after 7pm? Well, the restaurants (which I'll get to in a moment), the lobby bar, usually some form of entertainment which ranged from lame to modestly entertaining, the "casino" (about 12 slots and 4 tables of dealers who can't count chips correctly) and the "discotheque" that doubles as the sports bar. That's it. So, they've closed up all the fun, relaxing items for the evening and what are you to do now? Eat! You have the options of a Chinese/Japanese, Mexican, French, Italian, a Steak/Seafood Grill, and the standard all-inclusive buffet. The buffet is open 22 hours a day. It was good for breakfast, providing decent options to start your day. Lunch was less than stellar and dinners were usually just... blah. And don't even bother with the late night options at the buffet. It's full of leftovers from the day, so they are dried out and tough to chew. Chinese / Japanese - if you want Japanese Hibachi, get there at 6pm and put your name on the list, as they only seat what appeared to be 4-5 tables of 8 per night. The Chinese was... decent, certainly better than your fast-food local Chinese shop at home, but nothing that wowed me. I take that back. The pre-assembled, pre-frozen sushi rolls did "wow" me, but not ...

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
2
Hotel staff:
3
Comfort:
2
Location:
3
Value:
1
Trip purpose:

Business

Dining tip: Short walk from hotel

Hit the Barefoot Grill for nachos, chili-cheese fries and cheeseburgers. The best food we ate all week, which is kind of sad when you think about it.

Review of Dreams Palm Beach Punta Cana - All Inclusive

Reviewer score

5
5.01.0
maddycat1
Business
Pittsburgh, PA
Jul 1, 2011

Amazing experience

Went for a dear friends wedding. The service was outstanding. The staff was tripping over themselves to ensure our stay was comfortable, relaxing and fun. I cannot get over how beautiful the grounds were. There were plenty of activities for the kids in our group and the adults. I loved this place.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

The snorkeling offered by the Marinetime was amazing. They shuttle you to the boat which is a 10 minute ride from the resort. Stay away from the horseback riding!!! These horses are ill and abused.

Review of Dreams Palm Beach Punta Cana - All Inclusive

Reviewer score

4
5.01.0
JonnyQuest
Business
Virginia
Jun 29, 2011

Beautiful and Relaxing

room was very nice but there were some stains on the comforter and multiple scratches on walls that a little paint would have easily covered up prior to a new guest's arrival; a/c worked great which was very needed; during my stay my safe's locking mechanism needed to be reset, which talking to multiple others was nothing new; unfortunately, at some point during my last 1-2 days my favorite baseball hat was stolen from my room after it had been sitting on the chest of drawers for 3 days undisturbed

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Entertainment tip: Short walk from hotel

we had an amazing snorkel adventure off the punta cana reef that was like being in the largest most beautiful tropical fish tank of your life!

Review of Dreams Palm Beach Punta Cana - All Inclusive

Reviewer score

4
5.01.0
Anonymous
Business
New York
Jun 22, 2011

Good for the price

There was so much to do, and the entertainment crew made sure you didn't just sit around the entire time. The hotel staff was excellent, they were some of the nicest people I've met on vacation. The windsurfing instructors were the only staff that weren't so pleasant, the reason being that they took it too seriously and did not understand that were were only trying it out, not trying to become professionals. They were impatient and angry. There were so many excursions to do, some seemed overpriced but you could usually bargain with them. Our only complaint about the hotel is that our shower was freezing cold (the cold water coming out of our sink was warmer than the "warm" water coming out of the shower.) We told the front desk and they said they would send someone up to fix it, but never did. The buffet food was okay, but the food in the restaurants was excellent. I would definitely stay here again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: In Hotel

Definitely try all of the restaurants, they have a great variety and they are all excellent.

Review of Dreams Palm Beach Punta Cana - All Inclusive

Reviewer score

4
5.01.0
Anonymous
Business
Waltham, MA
Jun 19, 2011

Nice Resort

Overall, it's a very nice resort. The rooms are nice and cleaned very well. The staff is very friendly, and you rarely have to wait long for a drink. The only complaint I have is all of the attempts to sell you stuff you don't want. Even after you tell them that you're not interested, they'll keep talking until you walk finally walk away.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Review of Dreams Palm Beach Punta Cana - All Inclusive

Reviewer score

4
5.01.0
Mr Rivera
Business
New Jersey
Jun 8, 2011

Dreams Palm Beach Resort Punta Cana

Staff and services were great! Always happy and chipper. Food was slightly better than average. Yet pleased my platè. I would go back.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

Bus

Review of Dreams Palm Beach Punta Cana - All Inclusive

Reviewer score

3
5.01.0
black barbie
Business
PUNTA CANA
Jun 5, 2011

THE GOOD BAD UGLY

I WAS NOT HAPPY THAT WE NEEDED TO GET A CAB UP AND BACK FROM OUT HOTEL THAT COSTED US 65$, I THOUGHT THAT WOULDVE BEEN INCLUDED. I WAS NOT HAPPY WITH THE FOOD AT THE HOTEL, NOR WAS I HAPPY WITH THE GIRL THAT I PAID 70$ TO DO MY HAIR FOR THE WEDDING. MY BRIDE ALSO TOOK HER HAIR OUT FOR HER OWN WEDDING. I WAS EXTREMELY UPSET.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

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