My husband and I loved our trip to Caribe Club Princess. This was our first trip there and we plan on going back again. The resort was gorgeous, staff were so friendly and accomodating and food was fantastic. We definitely felt like we were in
We had to move to this resort for 3 night's after our flight was canceled. What a surprise!! We had a great time!!! The beach is beautiful, lot's of activities , game's etc. Only joined in a few but fun to watch. Same thing at the pool. The staff
was wonderful and fun. Food was very good ( same as the more expensive place we stayed).
The difference was cheaper bath, and beach towel's. Had to ask for a coffee maker for my room.
Perfect location and friendly staff who were always ready to help. The activities were well balanced for all ages but could have been better organized. Rooms were clean and well organized. However minor complaint based on my limited use was that
the TV and refrigerator were quite old and affected their performance. Repairs were made quickly but the problems resurfaced.
The hotel badly needs renovation. We got locked out of our room three times due to a faulty lock and the staff at the lobby was totally unresponsive in addressing the issue. Phone in room was also not working. Many guests we met in the hotel
complained of water leaks from the ceiling during thunder storms and fans not working.
However the staff at the beach and the restaurants were quite pleasant. There was nightly entertainment which was quite good.
Hotel features (5 = best, 1 = worst):
Take an unlocked phone with you and buy a local SIM card as calls to US and even local calls are extremely expensive.
The hotel was great for a good price, great access to the beach and the pools were a lot of fun. I did find it strange the first night we arrived around 1:00 am, we were helped to our room by two men, who opened our door for us and walked in to
the room before us. It felt uncomfortable to walk in there with them. Luckily they weren't serial killers. The food was never great, it was just okay and you get sick of it after the 2nd day. You need to make your dinner reservations for your entire stay as soon as you arrive. They're usually always booked. But the staff was great, very helpful and willing to do what they need to make you happy.
If you are looking for a great place to stay with your family this is the place. Located only 25 minutes from the Punta Cana Airport. The food and hospitality were great. Try the Brazilian Restaurant and La Cava where the food and the presentation
were excellent. The best Lobster Tails I ever had.
it was not the best, i was expected more....the food is not fresh, the matress are in horrible conditions there is hole in it, stain, room service slow, there is not variety of food the same foof everyday, actually in my house i have more variety
than in the hotel.