Barcelo Dominican Beach - All Inclusive

This trip was awful. To begin with the front desk staff was rude and useless. The food was disgusting. The information about hotel and food options were deceiving. It was the same food...limited selection the restaurants were a JOKE. The people that operate the ground transportation from airport to hotel and back were difficult to reach and didn't want to honor prepaid receipt. It was very windy, the water was so cold you couldn't even go into the ocean. The entertainment was nonexistent. They tried to beat money out of you every minute of the day, unable to walk the beach because of pushy high priced vendors. We wish we had never went and will never go back.

Booked it because it was cheap & in a good location. Room was filthy, moldy, buggy,and smelly. The service seemed to come in and only change the towels and make th bed. We even tipped her the first day and were grossed out by the room the entire time - and i am by no means a neat freak. Service/check-in staff/bartenders were sort of cold, seemed like no one wanted to be working there except the waiters in the reatuarants who were friendly. I checked reviews before i booked- they were mixed so i took the risk of going to a cheaper resort. I went with low expectations because of the cheap price. however, i feel that the resort must have undergone some major changes for the worse since those good reviews were written. skip this place- you're not missing anything but a disappointment.

Staff did not speak or understand english. Had to order drinks 2 to 3 times before they got them right. The rest of the staff was just as bad, actually hanging up on us when we called for maintenance. Taxis driver charged us $43 to go to the airport and another one charged my son $30. We were called "rich Gringos" by an excursion salesperson - so we obviously did not book the excursion. Buffet lunch was horrible every day. We would never recommend the Barcelo under any circumstances. The staff were very unfriendly as well. The bed in our suite had to be 30 years old as well as the pillows

BEWARE! This resort is one of the worst! I was alone in a room because my roommate had a last minute emergency and although my friends and I (10+group) requested rooms close by weeks prior, mine was blocks away. When requested to have my room switched, the Staff told me they would accommodate me, but it was about 9 hours later (this is not the way you want to start your vacation)! The food WILL 100% make you sick. When I got home, I had to take an extra week off from work and spent it in bed and in the bathroom because I was so sick, and to top it off, I was extremely cautious what I ate on vacation. Every one I spoke to had the runs. The rooms are dirty (bed bugs, blood on the sheets, leaking vents over the toilet bowl, dirty towels, etc). The lock on the balcony door didn't work. If you're a woman walking alone, be prepared to get hit on by the Staff – it gets very irritating after dealing with it for a few days. Steer clear of their frozen drinks; they are more like an indescribable nauseating liquid with ice (not frozen at all). The pool was nice, but god only knows how much of the water was pee and never once did I see someone cleaning it. If you don't speak Spanish, be prepared to not be able to communicate with ANY of the staff. NO ONE spoke English and it was extremely difficult to communicate (granted you're in Mexico, but it's a resort and they should be able to accommodate guests). My phone stopped working the second day and after repeatedly calling several times a day and being told someone would be by to fix it, I never had it fixed. I found a bug in my food in the indoor buffet (disgusting). The club was fun, but once it closed (around 2 AM), the only place open was the snack bar, which did not have a great selection of food (wings and fries) and its outdoors with about 4 tables. Best advice I can give you, DO NOT go to this resort! *If in Punta Cana, make sure to go to club Imagine. It's a cave, turned into a night club. But ladies, beware, it's a cave and the floor is uneven and it can be difficult to dance on with stilettos. Overall, I made the best of my trip because there was nothing I could do but try to enjoy it. Take the advice and steer clear of this resort is you want to have less stress, headaches, sickness, and problems when your on vacation.

My visit in Dominican republic wasn't that great. The food were tasteless you can see karotches around the bread baskets after two days my family and i got very with dairreah for the intire vacation,the beach apool wasn.t clean at all .Two yaers ago we were in Mexcico we had no negative to say about Mexcico

Me and my boyfriend went on a vacation there at the end of September. At first everything seemed just fine, the staff was very friendly (even though a big part of them refused to speak English), the beach was big and clean, the complex itself was big and nice. Then on the third day the air conditioner suddenly stopped working, it was still cool in the room, but the floor and the walls were constantly covered with water. After we complained to the staff they simply told us that there is no more freon in the AC system...So we spent the rest of the holiday mopping the floor with the bathroom towels. Also, during the whole stay we had NO hot water in the shower, and sometimes we had to wait for like 30 min for water bearable enough so that a person could take a shower. When we called the reception and let them know that there's not hot water the answer we got was "don't worry it's the whole hotel, it's not just your room".The electicity stopped a few times. The food in the main restaurant was nothing special, so that we decided to make reservations for the other restaurants which offered international kitchen, and to be honest had a great service and looked great. Unfortunately the result from that was my boyfriend's food poisoning, which led him to 2 weeks of water and pretzels diet, and several doctor's appointments. Also there was nothing to do in the complex except from going to the beach and eat at the restaurants..... In general i can advice people to avoid this hotel !

Very dirty.Basses at breakfast had a nauseating egg smell.To our complains no one bothered.Asked to see the director,no one came even though we were assured that they will.Staff unfriendly.When ask for a glass of water ,the answer was always:get it your self"The food was a joke.On a supposedly"French day" only the cheese and the...flag were French,the food dominican.Last but not least we were robbed,bacause they didn't honor our reservation,saying that we clicked 1 guest,instead of 2.When we protested that the price was the same for 1 or 2 guests,since it was per room,not per guest,they forced us to pay again for same reservation,even more money.My emails to hotel asking for at least a credit to another Barcelo hotel went ananswered.Conclusion.Avoid this dump at any cost

PLEASE, PLEASE, PLEASE LISTEN TO ME WHEN I SAY DON'T GO TO THIS RESORT. I WENT TO PUNTA CANA THREE YEARS AGO AND HAD A MUCH BETTER EXPERIENCE AT THE BAVARO PRINCESS. GO TO PUTA CANA BUT DO NOT STAY HERE!!!! WE ARRIVED TO THE RESORT ABOUT 15 MINUTES BEFORE CHECK IN AND THEY WOULD NOT LET US GO TO OUR ROOM. WHEN WE FINALLY GOT TO OUR ROOM THEY WILL STILL CLEANING IT ANYWAY. WE FOUND OUT THAT WE HAD TWO DOUBLE BEDS INSTEAD OF A KING. I EVEN CALLED THE RESORT TO CONFIRM WE HAD A KING BED AFTER BOOKING ON [...]. THE STAFF IS VERY UNFRIENDLY TO ANYONE THAT DOES NOT SPEAK SPANISH. THE OTHER GUESTS ARE MOSTLY EUROPEAN PARTIERS THAT HAVE FOUND A WAY TO DEFACE THE MOST BEAUTIFUL BEACH ON EARTH BY THROWING CIGARRETTE BUTTS EVERYWHERE. THEY WILL WAKE YOU UP AT ALL HOURS OF THE NIGHT YELLING AND SCREAMING BC THEY ARE SO DRUNK. (WE EVEN HEARD OTHER GUESTS YELLING AT THEM TO SHUT [*] UP OFF THEIR BALCONY!) THE SCUBA SHOP ON THE BEACH TRIED TO CHARGE US $500 FOR THE BOTH OF US FOR A TWO TANK SCUB TRIP!!!! THEY ARE OUT OF THEIR MINDS! SO MY BF DIDN'T EVEN GET TO SCUBA DIVE WHICH HE LOVES SO MUCH. MY BF AND I WERE SICK TO OUR STOMACHES THE LAST 4 DAYS OF OUR VACATION AND WE STUCK EATING PRINGLES AND CRACKERS FROM THE GIFT SHOP BC NO MATTER WHAT WE ATE, WE GOT SICK. (WHY EVEN PAY FOR ALL INCLUSIVE WHEN YOU CAN'T EAT OR DRINK BC YOU ARE SO SICK?!!!!!) TO TOP IT OFF, WHEN WE CAME HOME WE HAD TO GO TO THE DR BC OUR STOMACH ACHES WOULD NOT SUBSIDE AND MY BF HAD WELTS ALL OVER HIS BODY. HE FOUND OUT WE BROUGHT HOME BED BUGS!!!!!!! AFTER TWO DRs APPOINTMENTS ($40), THREE PERSCRIPTIONS ($45), BED BUG EXTERMINATION ($180), A NEW MATTRESS ($1,000) AND [...] COST ($1,700), OUR TRIP REALLY COST US ALMOST $3,000. I WOULD HAVE MUCH RATHER SPENT A FEW HUNDRED DOLLARS MORE TO GO TO A NICER RESORT!!!!!!!!!!!!! [*] BARCLEO AND THEIR RESORTS!!! ATTENTION TO DETAIL AND QUALITY CONTROL IS SEVERLY LACKING. I WOULD NEVER TRY ONE OF THEIR RESORTS EVER AGAIN!!!!

This hotel is a bit outdated and needs a good cleaning. Every day we made dinner reservations we were told to come at 6:30 pm when we wanted 8pm. The excessive smoking in every restaurant and bar was overwhelming. We really missed beach umbrellas. We had to sit outside and wait for our room to be cleaned every day until 5:30pm. They did serve very good coffee and some of the staff were very friendly. Le cafe was the best experience at th resort.

It was difficult to get towels, refrigerator stocked and just general information. There was few staff that spoke English and all the activities were in Spanish. Towels were in short supply and highly regulated and activities, meals all need to be planned out ahead of time. There were few activities that were going on simultaneously and you had to wait for the show to end before the disco was open. The food was terrible!! I also think the hotel could have done a better job at keeping the locals from constantly selling and bagering the guests when you were on the beach. Our room was not clean and there was mold on the ceiling with poor airconditioning and limited hot water for showers. I have been to other all inclusives and would not stay at the Barcelo resorts again!