Viva Wyndham Playa Dorada Resort - All Inclusive

3 stars
Playa Dorada Complex, Puerto Plata,
Hotel Overview
Reviewer score
2.3
out of 5
29 reviews
great food and drinks

Viva Wyndham was very nice all inclusive resort, The stay was comfortable, service was excellent... See full review

  • abdul
  • Jun 15, 2007
Safe and Secure Vacation at a Good Price

Very safe and reasonably priced way to experience the Caribbean. Food and activities both... See full review

  • JJ Stlye
  • May 11, 2009
Viva Wyndham Playa Dorada is an All Inclusive Resort. Guests will enjoy an all-inclusive vacation package that features accommodations; full breakfast, lunch, dinner and snacks; unlimited beverages, cocktails and wine; daily activities and fitness programs; unlimited non-motorized water sports with complimentary lessons; enrollment in the Kid's Club; live nightly entertainment; and all taxes, surcharges and gratuities. The resort is located on the North coast of the Dominican Republic in the Playa Dorada Complex and has 204 rooms,of which 120 are Junior Suites. The property is just 8 miles from Puerto Plata airport and is nestled on a beautiful golden sand beach and will offer a full-service spa and a wealth of activities appealing to a broad range of travelers from sport enthusiasts,adventure travelers,honeymooners and those looking for more relaxing vacation experiences. Please note that the Viva Wyndham Playa Dorada will be temporarily closed from September 1st through December 15th, 2009 for general maintenance

Amenities

  • Outdoor pool
Activities
Outdoor pool
Exercise gym
Tennis
Services
Concierge desk
Security
FAX
Conference facilities
Accessibility
Wheel chair access

Recommendations for you

Customers who viewed Viva Wyndham Playa Dorada Resort - All Inclusive also booked these hotels.

Hotel Map

19.8 -70.6833
Area description
Business district

Nearby points of interest

  • Amber Museum: 0.4 mi

Hotel Policies

Check-in:
03:00 PM
Check-out:
01:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

Back to menu Return to top

Guest Reviews (29)

Ratings and reviews for Viva Wyndham Playa Dorada Resort - All Inclusive

Overall score

2.3 / 5
5.01.0
29 out of 29
Amenities:
2.9
Room cleanliness:
3
Hotel staff:
2.8
Room comfort:
2.8
Location:
3.2
Value:
2.8

17% would recommend to a friend.

Sort by:
Review of Viva Wyndham Playa Dorada Resort - All Inclusive

Reviewer score

3
5.01.0
Ivette Single
Saint Petersburg, Florida
Jun 23, 2010

Moderate Hotel

The walkway to the beach is undesirable and the swamp should be cleaned. The maid service is bad.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
1
Hotel staff:
3
Room comfort:
3
Location:
1
Value:
3
Review of Viva Wyndham Playa Dorada Resort - All Inclusive

Reviewer score

3
5.01.0
Ivette Single
Saint Petersburg, Florida
Jun 23, 2010

Moderate Hotel

The walkway to the beach is undesirable and the swamp should be cleaned. The maid service is bad.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
1
Hotel staff:
3
Room comfort:
3
Location:
1
Value:
3
Review of Viva Wyndham Playa Dorada Resort - All Inclusive

Reviewer score

2
5.01.0
Anonymous
New York City
Apr 2, 2010

Not terrible but wouldn't go back

The facilities at this resort are ok, but the food and the service are terrible. Beautiful beach, a few daytime activities, clean rooms... but the place is a little run down, falling apart a little. Overall it's not bad but it is very noisy, the staff is too in your face to do things when you are relaxing, they don't stop peddlers from bothering you on the beach, and the food is just plain terrible. The trip was fun because we made it fun but I would not go back to Puerta Plata, let alone that resort.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
2
Room comfort:
3
Location:
1
Value:
2
Money-saving tip: Not Applicable

If coming from the U.S. bring a lot of small bills. They only have change in pesos so it's easier to pay with 10s, 5s, and 1s and not get much change. Also good for tipping.

Review of Viva Wyndham Playa Dorada Resort - All Inclusive

Reviewer score

2
5.01.0
Anonymous
New York City
Apr 2, 2010

Not terrible but wouldn't go back

The facilities at this resort are ok, but the food and the service are terrible. Beautiful beach, a few daytime activities, clean rooms... but the place is a little run down, falling apart a little. Overall it's not bad but it is very noisy, the staff is too in your face to do things when you are relaxing, they don't stop peddlers from bothering you on the beach, and the food is just plain terrible. The trip was fun because we made it fun but I would not go back to Puerta Plata, let alone that resort.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
2
Room comfort:
3
Location:
1
Value:
2
Money-saving tip: Not Applicable

If coming from the U.S. bring a lot of small bills. They only have change in pesos so it's easier to pay with 10s, 5s, and 1s and not get much change. Also good for tipping.

Review of Viva Wyndham Playa Dorada Resort - All Inclusive

Reviewer score

2
5.01.0
Anonymous
New York, NY
Feb 12, 2010

The runs for days

The food is bad. I had the runs for days. My parents are from DR. I don't recommend anyone going to this hotel. Its a bad experience for a typical tourist. The best thing about the hotel is that it's next to CoCO Bongo's which is the hottest night club in Puerto Plata. NO LCD/PLASMA!!!!!!!!!!!!

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
3
Value:
2
Nightlife tip: Short walk from hotel

Go to Coco Bongo's

Review of Viva Wyndham Playa Dorada Resort - All Inclusive

Reviewer score

2
5.01.0
Anonymous
New York, NY
Feb 12, 2010

The runs for days

The food is bad. I had the runs for days. My parents are from DR. I don't recommend anyone going to this hotel. Its a bad experience for a typical tourist. The best thing about the hotel is that it's next to CoCO Bongo's which is the hottest night club in Puerto Plata. NO LCD/PLASMA!!!!!!!!!!!!

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
3
Value:
2
Nightlife tip: Short walk from hotel

Go to Coco Bongo's

Review of Viva Wyndham Playa Dorada Resort - All Inclusive

Reviewer score

2
5.01.0
Anonymous
Fargo, ND
Jan 11, 2010

Never Again

We were very dissappointed with the hotel, the quality of the room, bed, tv, bathroom and most of all, the front office staff. We waited till 8:00 p.m. to get a room to find that the door to the patio did not lock, shower head holder was hanging loose and dust on windows and closet. Although a maintinance person showed up the day after we checked in and compalained about the patio door, it was not fixed till we left four days. We had expected a lot better service from a Wyndham property. Well, we live and learn.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
1
Room comfort:
1
Location:
4
Value:
2
Review of Viva Wyndham Playa Dorada Resort - All Inclusive

Reviewer score

2
5.01.0
Anonymous
Fargo, ND
Jan 11, 2010

Never Again

We were very dissappointed with the hotel, the quality of the room, bed, tv, bathroom and most of all, the front office staff. We waited till 8:00 p.m. to get a room to find that the door to the patio did not lock, shower head holder was hanging loose and dust on windows and closet. Although a maintinance person showed up the day after we checked in and compalained about the patio door, it was not fixed till we left four days. We had expected a lot better service from a Wyndham property. Well, we live and learn.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
1
Room comfort:
1
Location:
4
Value:
2
Review of Viva Wyndham Playa Dorada Resort - All Inclusive

Reviewer score

2
5.01.0
Jay The Tipper
Bronx, NY
Dec 30, 2009

Worst Customer Service

The hotel and food were ok, appropriate for the rate of the hotel. Customer service doesn't cost a dime, so there's never an excuse for not having good customer service. I arrived at the hotel at 4:30PM and the bed was not made, after complaining it took an hour for someone to come and make the bed. It took another hour to have the safe activated. We went for dinner at the restaurant on site (Las Palmas)and when we got there it was hard to find a table that had cups, napkins and untensils. We had to wait for them to wash more cups (just buy more cups or get more staff!!). The beach is a 3 minute walk down a path that leads to a restaurant by the beach which is where the afternoon snacks and dinner a la carte is held. The restaurant, reception and bar staff were not friendly and were always too busy gossiping (i know spanish) to serve with a smile. it seems like they were not happy working there. After all this, I tried to get an extra night and the front desk gave me the run around and did not know much about any questions that I had while i was there. [...] from reservations and [...] the bus boy were the 2 good apples in a barrel ful of rotten ones. The show was very good the first night, but the other nights were short and dull. During the day the entertainment staff held different activities and very friendly. One last thing, if you stay in the main building, you will hear the hotel disco late at night and the kitchen early in the morning and if you stay in the other building you will hear the loud pool music in the morning.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
1
Room comfort:
5
Location:
5
Value:
4
Nightlife tip: Short walk from hotel

Go to CocoBongo night club in the plaza and you'll have 100 times more fun then at the hotel.

Review of Viva Wyndham Playa Dorada Resort - All Inclusive

Reviewer score

2
5.01.0
Jay The Tipper
Bronx, NY
Dec 30, 2009

Worst Customer Service

The hotel and food were ok, appropriate for the rate of the hotel. Customer service doesn't cost a dime, so there's never an excuse for not having good customer service. I arrived at the hotel at 4:30PM and the bed was not made, after complaining it took an hour for someone to come and make the bed. It took another hour to have the safe activated. We went for dinner at the restaurant on site (Las Palmas)and when we got there it was hard to find a table that had cups, napkins and untensils. We had to wait for them to wash more cups (just buy more cups or get more staff!!). The beach is a 3 minute walk down a path that leads to a restaurant by the beach which is where the afternoon snacks and dinner a la carte is held. The restaurant, reception and bar staff were not friendly and were always too busy gossiping (i know spanish) to serve with a smile. it seems like they were not happy working there. After all this, I tried to get an extra night and the front desk gave me the run around and did not know much about any questions that I had while i was there. [...] from reservations and [...] the bus boy were the 2 good apples in a barrel ful of rotten ones. The show was very good the first night, but the other nights were short and dull. During the day the entertainment staff held different activities and very friendly. One last thing, if you stay in the main building, you will hear the hotel disco late at night and the kitchen early in the morning and if you stay in the other building you will hear the loud pool music in the morning.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
1
Room comfort:
5
Location:
5
Value:
4
Nightlife tip: Short walk from hotel

Go to CocoBongo night club in the plaza and you'll have 100 times more fun then at the hotel.

Back to menu Return to top