Barcelo Puerto Plata - All Inclusive ★★★★

3.3 /5
Overall score
65%
Would recommend
Amenities:
3.4
Cleanliness:
3.8
Hotel staff:
3.7
Comfort:
3.6
Location:
3.9
Value:
3.6
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Overview

Red clay roofs, arched windows and pastel paints highlight the Mediterranean-themed facade of the Barcelo Puerto Plata All Inclusive in Puerto Plata. Wicker furniture, wooden beams and orange floor tiles emphasize an organic Caribbean atmosphere in the rooms and lobby. This resort boasts an outdoor swimming pool that's nested between dense tropical gardens, and you can jump directly from the lagoon-shaped pool to the whirlpool. Shaded by tall palm trees, two clay tennis courts invite you to play some singles or doubles.

Highlights

Key facts

The Barcelo Puerto Plata offers private access to some of the most beautiful beaches in Puerto Plata. Talk to the concierge staff about taking some windsurfing or snorkeling lessons in the Caribbean Sea. At the La Giralda Buffet, you'll find your favorite American food and desserts. If your taste buds opt for something more authentic, your dining options include Mexican dishes at Mexico Lindo and sushi rolls at Kyoto Restaurant. Housed inside a large Tiki hut, the Marenostrum serves delightful seafood from the local sea. Rum is the preferred drink in the Dominican Republic, something that you'll quickly find out when you visit the Bodeguita Bar and Disco Playa Bar. Whether you want a cranial massage or reflexology treatment, you'll find the right pampering services at the resort's spa. When you feel like lifting weights, just head to the Silver Gym or Power Gym in Puerto Plata.

Dining

La Giralda
Buffet restaurant open for breakfast from 07.00 " 10.30hrs, lunch from 12.30 " 15.00hrs, and dinner 18.00 " 22.00hrs. The best of our All Included is at your disposal. Enjoy a tasting of local and international dishes in our buffet restaurant La Giralda at the hands of our Executive Chef.
La Fontana
Pizzeria open for dinner from 18.00 until 22.30hrs. Reservations are required. Dress code casual.
Marenostrum
A la carte seafood restaurant open for dinner from 18.00 until 22.30hrs. Reservations are required. Dress code: casual-elegant
La Dolce Vita
A la carte Italian restaurant open for dinner from 18.00 until 22.30hrs. Reservations are required. Dress code: casual-elegant
Rodizio
A la carte Brazilian restaurant open for dinner from 18.00 until 22.30hrs. Reservations are required. Dress code: casual-elegant
Mexico Lindo
A la carte Mexican restaurant open for dinner from 18.00 until 22.30hrs. Reservations are required. Dress code: casual-elegant
Kyoto
A la carte Japanese restaurant open for dinner from 18.00 until 22.30hrs. Reservations are required. Dress code: casual-elegant
Coco Bar
Pool bar open from 10.00 until 18.00hrs, domestic and imported selected beverages
Grill buffet & Snack Marenostrum
beachside, open for lunch. Snack from 11.00 - 17.00hrs
La Bodega
Lobby bar, open from 10.00 - 1.00hrs, domestic and imported selected beverages.
La Bodeguita
bar, open from 17.00 - 23.00hrs, domestic and imported selected beverages.
Bar Disco Playa
beachside. Open:10.00 - 18.00 hrs. Snack : de 23.00 " 1:00 hrs. Bar Disco 23.00 " 2.00 hrs

Meeting facilities

Meeting Info
Salon Playa Dorada: Specifications | Specifications Dimensions | Dimensions 50 M2 / 535 Square Feet Height | Height M / Feet Electricity | Electricity 110V / 60 Cycles Capabilities | Capacities Banquets | Banquets 40 / Pax 60 People Cocktail / Pax School | People Classroom 42 / Pax Auditorium | 66Personas Auditorium / Pax Imperial 20 People / Pax Salon Puerto Plata: Specifications | Specifications Dimensions | Dimensions/140 M2 / 1498 Square Feet Height | Height Electricity | Electricity 110V / 60 Cycles Capabilities | Capacities Banquets | Banquets 150 / Pax Cocktail 200 persons / Pax School | People Classroom 124 / Pax Auditorium | Auditorium 180 / Pax Imperial 50 / Pax

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Guest score 4.1 / 5
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Amenities

Featured

  • All inclusive
  • WiFi
  • Free parking
  • Pool

General

  • Concierge

Activities

  • Pool
  • Spa
  • Golf
  • Tennis

Dining

  • All inclusive
  • Bar/Lounge
  • Restaurant
  • Room service

Services

  • In-Room Safe
  • Tour desk
  • Meeting/Banquet facilities
  • Conference facilities
  • Gift shop

Internet

  • WiFi

Parking

  • Free parking

Accessibility

  • Accessible Rooms/Facilities

Reviews

3.3 /5 Overall score

65% Would recommend

  • Amenities: 3.4/5
  • Cleanliness: 3.8/5
  • Hotel staff: 3.7/5
  • Comfort: 3.6/5
  • Location: 3.9/5
  • Value: 3.6/5

Horrible service

Would not recommend Sun, Jul 26, 2015
The staff had horrible customer service and hardly anyone spoke English. The rooms were outdated and the bed was hard as the floor. Everything looked dirty. The food was the same everyday and catered to the Hispanic mostly. The pool was dirty. We had a horrible experience all around.

| N/A Friends

1 /5

Overall score
  • Amenities: 1 /5
  • Cleanliness: 1 /5
  • Hotel staff: 1 /5
  • Comfort: 1 /5
  • Location: 1 /5
  • Value: 1 /5

Awesome friend trip!

Would recommend Wed, May 20, 2015
Everything was perfect the food was great the service and staff no complaint at all defenitly I'll go many time more

| Prospect park Friends

5 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

nice trip

Would recommend Mon, Jan 5, 2015
Our trip was nice. The staff and food were great. Rooms needed updating but were clean. The beach was clean but the vendors waking around got to be a little to much at times. I would go back again.

Shopping hint

Cover your wrist bands if you go into town. The vendors are like sharks.

| N/A Couples

4 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 3 /5
  • Hotel staff: 5 /5
  • Comfort: 3 /5
  • Location: 4 /5
  • Value: 4 /5

awesome

Would recommend Tue, Dec 23, 2014
the resort was very nice, clean and the staff was awesomne to say the least. there are a lot of activities to do on and off the resort. the beach the you can access at the resort is very nice. the drink service is quick.

| N/A Friends

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

I WILL NEVER STAY HERE AGAIN!

Would not recommend Thu, Nov 27, 2014
From the moment I arrived there were issues. The toilet wasn't flushing so I had to call the front desk to send a plumber. They never offered to switch my room. I had to make reservations from some restaurants the day before and others the same day. The worst....The maid cleaned my room and left my door unlocked while I was spending the day at a tour. I reported this and all they did was wave the $7.50 fee for my safe...which quite honestly didn't make up for the inconvenience.

| New Jersey Family

3 /5

Overall score
  • Amenities: 2 /5
  • Cleanliness: 1 /5
  • Hotel staff: 2 /5
  • Comfort: 1 /5
  • Location: 5 /5
  • Value: 1 /5

A nice time

Would recommend Sun, Oct 19, 2014
my husband and I went in October and loved it! it was quiet and romantic. my only complaint was that some of the bar and restaurant staff were a little rude. but besides that. we had a great time!!!

Dining

bring a large plastic glass from home so u don't have to make as many trips to the bar. cup provided by all-inclusive resorts r small

| New Jersey Couples

4 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 5 /5
  • Hotel staff: 2 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 4 /5

Great!!!

Would recommend Tue, Sep 30, 2014
Barcelo was the perfect location for a few days of relaxation, fun and a tropical escape! The staff was friendly, the food was great, the activities were tons of fun and I will def recommend it as a stay when visiting puerto plata!

| New York Singles

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 4 /5

slipping

Would not recommend Sat, Aug 16, 2014
Service was slow overall and most requests got messed up, even though my wife is from the DR. Had a premium club room that was not premium. Clubs section was run down and services were not good. No value In premium. refridgerator broken in room and never repaired. Bathroom was big, but rundown Food was forgettable and produced for the masses. The japanese Ala-carte restaurant looked nice but service was terrible and food not too good Go there, but get the cheapest room you can.

| boston, ma Family

3 /5

Overall score
  • Amenities: 2 /5
  • Cleanliness: 2 /5
  • Hotel staff: 3 /5
  • Comfort: 2 /5
  • Location: 4 /5
  • Value: 2 /5

resort a Puerto Plata, playa dorada.

Would recommend Mon, Jul 21, 2014
The hotel is a beatiful well maintenance place, the pool and the show were very excited; I enjoyed my family summer vacations. They should improve the food ( same everyday), also the drinks ( very low quality ).

Dining

Rodizio.

| new york Family

3 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 4 /5
  • Hotel staff: 3 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 3 /5

Fantastic getaway

Would recommend Mon, Jul 14, 2014
I personally went for a wedding at the beach which was pretty good. The staff was very attentive to all of the details of the wedding which was good. The food on the other hand could have been a little better. It was edible but sometimes it just tasted bland. The pool is excellent in the morning when most of the visitors are still asleep. The shows at night have variety from night to night and you have a chance to win a few things if you are bold enough to participate in the pre-show event. All in all, it was a excellent stay.

Dining

If you want to enjoy a calm and peaceful dinner without the complications of waiting in line at the buffet, make sure to make your reservations early for the various different restaurants that the hotel has to offer.

| New Jersey Singles

3 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 3 /5

Top hotels

Nearby points of interest

Amber Museum 0.3 mi

Hotel Policies

  • Check-in: 3:00 PM
  • Check-out: 1:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.