Barcelo Capella Beach - All Inclusive

We could not get our room until 2 hours after the 3PM check in time and even then it had not been cleaned yet. We just waited at the pool with the kids. The food was nothing special but there was plenty of it. The service in the restaurants was excellent and friendly. The service at the bars, especially the pool bar was extremely slow. We were only drinking soda and fruit punch but every trip to the bar involved 15 minutes of waiting for a very small glass of soda or juice. I used my own larger insulated cup so I did not need to keep going back and wait in line. I left tips but it did not seem to matter. When I did order beer it was a small (8OZ) plastic cup of draught beer that quickly got warm in the tropical heat. I know the price at this place is lower than others but they don't seem to have enough staff to keep up, at least at the bars. The beach was nice and the pool away from the animation was peaceful though the seating lacked shade. The water sports were limited. The exercise classes were good and very popular. Checkout was fast and we were allowed to use the facilities for the day after we checked out of the room.

my stay there was terrible. the staff was very unhelpful ,was like they wanted a tip for any service they gave. and if u did not they would not help. no towels in the room when I got the room I could not even get in after I was taken to room the key card did not work and the bell hop just left me there told me to go back and fix it my self. then the room smell like raw sewage no tiles ,had to wait all day for them with constant calls . food was terrible same thing morning noon and night show was bad just terrible all around. I stayed here once before about 4 years ago and it was one of the best sorry to see it go to the toilet if u wish to get treated like an inmate go there.but have plenty of cash on had for tips and to get some good food

Hotel staff is nice. Food is O.K. but needs more authentic type Dominican food. Nice beach view.

fun , friendly , helpful ,professional staff. beautiful place ,loved the food the friendly people

Had a great stay and planning to return. The area is much nicer then Boca Chica.

the hotel very clean and perfect location room comforts the room service very good the food great the location very closed to santo domingo the people selling in the beach very nice people special andres en dominguez.

Some buildings need updates , specially bld.2 ,rooms very old , need mayor repairs. Bld. 4 was OK . Resort clean and big . Food was OK. Staff was very friendly. Not enough English translation. Overall place is OK.

I went out there it took them 1 full hour to find my reservation, get to the room, the sheets are so old that they no longer white but off white, every morning I woke up with back pain, this hotel is living off their past glory... the food is not fresh, I spend a week with diarrhea, fool tasted like 3 to 4 days old and my gosh they need a better smoking policy...by far that was my worst vacation

All I can say is that no matter how good some of the reviewers make this place sound…just sat NO!!!!! It’s just not worth it. From the room to the staff. It was a complete waste of money. The weather was about 75-80 degree and sunny everyday and I could not wait to come back to the rigid winter of Jersey just so that I can get out of the hotel…that’s how bad it was. ROOM: First of all we arrived after 4 and the room was not ready even though check-in was at 3. As soon as we walked in the room the room there was a horrible stench and we had no idea what it was or where it was coming from. When we called the service desk to let them know about it, they said that they were going to send someone to look at it in a few minutes. But no one showed up…EVER!! SERVICE: We had to go to a wedding and we called the service desk to send someone to help us with our luggage. The first guy we spoke to told us that he was going to send someone in 5 minutes, about half hour later I called again and the girl told us that none is available right now, but she would call us back in 5 minutes. We ended up taking the bags downstairs ourselves. And whenever we had a question, the staff always seem like we were asking for a lung or they 1st born. FOOD: Well, the a la carte places seem to always b closed for some reason. When we were finally able to make a reservation to the “French” restaurant the majority of the menu was priced. After that we just decided not to even bother with the other 2 places. Since people have different taste when it comes to food I’m just going to talk for myself…IT WAS JUST HORRIBLE (breakfast was ok)!!!!!!!!!!!!

Very nice beach with great snorkling. Walks on the beach in either direction very interesting. Clean sandy beach and calm. Security guards on the beach at all time. The beach has many palm trees and other tropical trees nicely spread permitting finding sun or shade and is not overcrowded. The hotel shows some age but is clean and has everything needed, super close to water. Don't make expectations for a fancy place. If you go do Dominican Republic for a luxurous hotel not just sun and nice sandy beach, go elswhere. Barcelo is absolutely correct, definitely not disappointing and has some taste in its aged look. Staff friendly although very proud as the whole nation. evening entertainment very clasy, good music, good dances and very fun. Food totally fine, served always on table cloth and glass. Only beach and pool drinks in plastic cups for safety. The only drag are beach vendors. They are friendly and just working poor people. But there are way too many for one beach, it is iimpossible to take a nap or read a book, every 2-3 minutes someone is trying to sell you something. Best is to stay under the trees deeper into the beach.