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Hotel Overview
Traditional Beautiful Hotel
Location is very nice. Hospitality is very nice.
But there is no bath tab. I heard that it is...
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Mary
- May 22, 2011
Pretty and comfortable
The staff members helped figure out trips. Computer use was helpful. It was a very pretty hotel...
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Anni
- Aug 4, 2010
Centrally located deluxe hotel dating back to 17th century
Phoenix Copenhagen, a four-star deluxe hotel situated in the financial district and minutes from the Amalienborg Palace, oozes elegance from Louis XVI-period inspired décor throughout two restaurants, the lobby, six conference rooms, 206 guestrooms, and seven suites. Today's elegance stems from a 1991 extensive refurbishment of the 17th century property. Guests enjoy a high level of service and attention to the very last detail for an unforgettable stay in Copenhagen.
Phoenix Hotel Copenhagen Rooms
- Superior Single Room
- The room offers one twin bed with air conditioning, alarm clock, bathroom amenities, cable/satellite TV, color TV, ensuite/private bathroom, hairdryer, heating, internet access, laundry service, mini bar, non-smoking rooms, radio, room service, safe in room, telephone, voicemail.
- Small Double Room
- The room offers one double bed with air conditioning, alarm clock, bathroom amenities, cable/satellite TV, color TV, ensuite/private bathroom, hairdryer, heating, internet access, laundry service, mini bar, non-smoking rooms, radio, room service, safe in room, telephone, voicemail.
- Standard Double Room
- The room offers one double bed with air conditioning, alarm clock, bathroom amenities, cable/satellite TV, color TV, ensuite/private bathroom, hairdryer, heating, internet access, laundry service, mini bar, non-smoking rooms, radio, room service, safe in room, telephone, voicemail.
- Superior Double Room
- The room offers one double and one twin bed with air conditioning, alarm clock, bathroom amenities, cable/satellite TV, color TV, ensuite/private bathroom, hairdryer, heating, internet access, laundry service, mini bar, non-smoking rooms, radio, room service, safe in room, telephone, voicemail.
- Standard Single Room
- The room offers one twin bed with air conditioning, alarm clock, bathroom amenities, cable/satellite TV, color TV, ensuite/private bathroom, hairdryer, heating, internet access, laundry service, mini bar, non-smoking rooms, radio, room service, safe in room, telephone, voicemail.
Hotel Map
- Area served
- Copenhagen.
- Nearby airports
- Kastrup (CPH) 8.4 km, Sturup (MMX) 51.8 km, Angelholm-Helsingborg (AGH) 70.1 km.
- Area description
- Hotel Phoenix Copenhagen is located in central Copenhagen next to Amalienborg Castle, the charming Nyhavn harbour, Kgs. Nytorv and the shopping street Stroget.
Amenities
- Babysitting/Child services
- Bar/Lounge
- Business center
- Concierge
- Conference Facilities
- Currency Exchange
- Elevators
- High-speed Internet
- Internet Access
- Laundry Service
- Meeting/Banquet Facilities
- No Smoking Rooms/Facilities
- Parking
- Restaurant
- Room Service
- Safe Deposit Box
- Secretarial Service
- Tour Desk
- Wireless Internet
Dining
- Restaurant
- Restaurant von Plessen is named after the first owner of the historical building now housing the Phoenix Copenhagen. If you are a guest at the hotel or here simply to visit hotel restaurant hotel welcomes you to a delightful culinary experience in beautiful and impressive surroundings. If you would like a light meal, a fast business lunch, coffee or an ice cold beer is our English inspired caf and brasserie Murdoch's Books & Ale is a good alternative.
Hotel Policies
- Check-in:
- 1500
- Check-out:
- 1200
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
Guest Reviews (9)
Ratings and reviews for Phoenix Hotel Copenhagen
- All travelers (9) 3.7 / 5
- Business (1) 3 / 5
- Couples (2) 3 / 5
- Families (1) 4 / 5
- Friends (2) 5 / 5
- Singles (3) 3.3 / 5
- Amenities:
- 3.1
- Room cleanliness:
- 4.2
- Hotel staff:
- 4.7
- Room comfort:
- 3.3
- Location:
- 4.8
- Value:
- 3.4
67%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
Cruisegroup
Excellent value
The hotel is cozy, comfortable place to spend a night or two while waiting to board a cruise ship. The location is a few short blocks from the main canal and within walking distance to the Stroget. Staff was extremely professional, courteous and helpful.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Mary
Traditional Beautiful Hotel
Location is very nice. Hospitality is very nice. But there is no bath tab. I heard that it is normal for the hotels in Copenhagen. It must be culture of Denmark. I have heard that many hotels in Copenhagen do not have any bath tab.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Anni
Pretty and comfortable
The staff members helped figure out trips. Computer use was helpful. It was a very pretty hotel and courtyard. [...] We settled for 2 singles and after the first move because of noise, the bed was one queen. Then we moved again and in that room the air conditioner didn't work. Good location.I thought it was expensive
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 5
- Value:
- 3
Dining tip:
Short walk from hotel
Don't eat at Nyhavn. We ate at the Heering and it was super expensive and horrible. Then they added 3.75% to the bill for using a "foreign" debit card. 3 meals cost over $110.00.
Reviewer score
Would not recommend
Eurotraveler
Great Location
I am used to small rooms in Europe, but this was exceptionally small. The room also had exposed beams that unless you are paying attention would be easy to hit with your head (as I found out in the middle of the night). The bathroom is much larger than the room and was the only nice point in the room for me. The bed was small and relatively uncomfortable. The room was extremely hot and the A/C was almost completly ineffective. The location was great though, between Nyhaven and Amalienborg. Easy to find on maps and close to almost everything I wanted to do.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 3
- Hotel staff:
- 4
- Room comfort:
- 2
- Location:
- 5
- Value:
- 2
Sightseeing tip:
Short walk from hotel
Take a canal cruise when you get there. It is a great way to see beautiful architecture and helps a little with orientation to the city. It was one of the most pleasant and enjoyable parts of my trip.
Reviewer score
Would not recommend
traveller
Good Location
Very good central location, pleasant lobby, friendly staff. The room was very small, one step from the bed in every direction. Bath tab was not equipped for taking showers, it felt dangerous to stand in due to the rounded bottom.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 3
- Hotel staff:
- 5
- Room comfort:
- 2
- Location:
- 5
- Value:
- 3
Dining tip:
Short walk from hotel
Nyhavn restaurants
Reviewer score
Would recommend
lolo
not bad
the hotel is this very well maintained character building. it has very nice atmosphere, great views, convenient location but the single rooms are a bit on the small side.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 3
- Location:
- 4
- Value:
- 3
Reviewer score
Would not recommend
lovetotravel
Soft bed, small room but good location
Hotel is close to the New Harbor which offers a lot of restaurants and where you can have a canal cruise. The main shopping street is about 5 min. walk and the mermaid statue is about 10 min. walk. It is fairly close to the cruise ship terminal. The front desk staff were friendly and offered good advice. The problem is the room was quite small even by European standard. The door and wall were thin and hence sometimes it could be noisy when people walked by. The bed was pretty worn out and did not offer much support. We were pretty tired everyday and were able to catch some sleep but I believe it might be uncomfortable for some people. The shower tub was quite high and there was no handle to help you get into the tub. A step stool was provided and one must use caution in climbing in and out of the tub.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 3
- Hotel staff:
- 4
- Room comfort:
- 2
- Location:
- 4
- Value:
- 3
Reviewer score
Would recommend
Philip
Great location
The Phoenix hotel suited me well. The location was excellent. It was walking distance to the Marble Church,two palaces, the Metro, Storget and many restaurants. There was a lovely buffet breakfast included in the room rate. The rooms were small and we were offered a dark,small room on the lowest floor which, fortunately we were able to change for one that was more to our liking. The staff was helpful and courteous. A business center with free computers was a nice feature.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
Roswitha
good for business
correct accommodation best feature is the wireless access
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 3
- Location:
- 5
- Value:
- 3
Trip purpose:
Business
Shopping tip:
Short walk from hotel
easy to get to the hotel from the airport taking the metro and then walking a mere five minutes
