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Hotel Overview
Very disappointing
It was very unpleasant experience. We went to hotel by taxi to check-in, and only found out that...
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-
ma
- Sep 28, 2010
We had a night intruder in our ROOM
We were shocked to find how unsecure this hotel is. In the middle of the night, we heard our door...
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- jrichie
- Dec 11, 2010
Clementin Old Town Rooms
- STANDARD - ROOM
- Double Room offers double bed or 2 single beds with Air conditioning, Heating, Safe in room, Bathroom amenities, Cable / Satellite TV, Tea and coffee making facilities, Laundry service, Telephone, Color TV, Mini bar, Non-smoking rooms, Ensuite / Private bathroom and Hairdryer.
Hotel Map
- Area served
- Prague 1.
- Nearby airports
- Prague Ruzyne International Airport.
- Area description
- Hotel Clementin Old Town**** situated right in the historical heart of Prague inherently belongs to Prague history, with the first mention dating back to 1360. Rarity is the minimum width of the house (3.28 m), making it the narrowest preserved house in Prague.
Hotel Policies
- Check-in:
- 1400
- Check-out:
- 1000
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
Guest Reviews (2)
Ratings and reviews for Clementin Old Town
- All travelers (2) 1 / 5
- Couples (1) 1 / 5
- Families (1) 1 / 5
- Amenities:
- 1
- Room cleanliness:
- 1
- Hotel staff:
- 1
- Room comfort:
- 1
- Location:
- 2.5
- Value:
- 1
- Most recent
- Highest score
- Lowest score
Reviewer score
Would not recommend
We had a night intruder in our ROOM
We were shocked to find how unsecure this hotel is. In the middle of the night, we heard our door unlock and open. We woke up to see a man dressed in black with a cigarette in his mouth walking into our room. my husband yelled for him to leave and I started screaming at the top of my lungs. I was so loud that other guests in the hotel called "24 hr reception" (which is actually NOT in the building but 10 minutes away) because I was screaming so loud. The man kept taking steps until my husband charged at him. We were traumatized and terrified and dialed 0 on our phone. The person at the other end told us that we just had to wait until the receptionist arrived in the morning. We were shaking and I was crying. The hotel said security buzzed him into the hotel because he gave a name of another guest, but could not explain how he got a key to open up our room. They did not answer any questions, did not call the police, even though they had security cameras they could not tell us what had happened - it was very suspicious. They offered us a taxi ride to the train station when we departed, but I said they needed to do better than that. So then they offered to transfer us to their sister hotel where they DID have a 24 receptionist. I would never recommend staying there knowing that something really terrible could have happened to us or any other guests. Please don't risk it, the hotel us not secure. Also - when you arrive after the receptionist's hours, you are supposed to look for your key. While we looked...we realized that all guest's information (names/credit card numbers) are kept behind the receptionist's desk too and fully accessible to anyone.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 1
- Room cleanliness:
- 1
- Hotel staff:
- 1
- Room comfort:
- 1
- Location:
- 1
- Value:
- 1
Reviewer score
Would recommend
ma
Very disappointing
It was very unpleasant experience. We went to hotel by taxi to check-in, and only found out that there was no room for us, even we've booked ages ago! Receptionist told that the hotel was full and we had to go another hotel that is far from Old Town. Very very very irritating. We will never book this hotel again; I would not recommend to anyone who's planning to visit Prague. I can not value hotel since I didn't stay, so the scores I made eg. comfort, wake-up don't mean at all.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 1
- Room cleanliness:
- 1
- Hotel staff:
- 1
- Room comfort:
- 1
- Location:
- 4
- Value:
- 1
