While the reservation was for the Pup Delux hotel we were sent to an adjunct property which... See full review
May 4, 2011
Overall this is a pleasant hotel enjoying a good standard of service. HO 11.08 A white elegant grand building. Situated in the centre of the picturesque spa town of Karlovy Vary.
Grand Pupp Rooms
The rooms are nice and in good condition after a recent refurbishment. Some are equipped with bath tubs and others with showers. Room size also varies from larger than average rooms to quite small rooms suitable for only 1 person.
24 hour room service
Car rental desk
RV or truck parking
Recommendations for you
Customers who viewed Grand Pupp also booked these hotels.
Karlovy Vary, (KLV), 5.00, KM, NW; Ruzyne, (PRG), 125.00, KM, W;
On same level as lobby. Groups may eat in the adjoining sister hotel The Grand Pupp, as can the individual traveller wishing for a finer dining experience.
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
While the reservation was for the Pup Delux hotel we were sent to an adjunct property which pretends to be a first class hotel. it is the first class sister of the luxe hotel next door.
The hotel lacks basics. It does not provide an
Airconditionin the rooms. The room had an old small screen TV (which surely did not work and was never replaced in spite of ou r complaints).
The hotel is well over priced.. It charges prices i pay for 5 star hotels in Paris. Vive la petite difference!,,
It is old and badly maintained. Most guest services are dealt with at the luxe side of the hotel so if one needs for example to ask the concierge for anything one needs to walk a few minutes through empty and dark corridors to get helped. Thebrooms are good size but smell bad and have poor amenities.
A good example to how ridiculous the attitude and the prices are is the time when I asked the guest services for an empty plate and a knife and the lady who brought this to my room wanted me to sign a 5 euros charge. Unbelievable.
The food is very mediocre in all of the hotel restaurants.
To sum it up -- a boring, badly maintained, over priced property who I highly recommend to avoid!!
Hotel features (5 = best, 1 = worst):
Review of Grand Pupp
Sep 5, 2010
Très bel hôtel dans un très bel
Très bel hôtel dans un très bel endroit. Tout est impeccable, mais le spa est limité (pas de piscine, hammam ordinaire)