Nightly rates from $53
Rate and special offer based on Check-in: Jun 1, 2012 Check-out: Jun 4, 2012

Best Western San Jose Downtown

3 stars
7th Avenue, 6th- 8th Street, San Jose,

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Please type the date in the following format: M/d/yy . For example: May 28, 2012 would be entered as 5/28/12 .

Guests

Room 1
Ages of children at time of trip (for pricing, discounts)
Rates do not include taxes and fees, are based on 2 adults, and are subject to change based on length of stay and number of guests. Minimum night requirements may apply.
Hotel Overview
Reviewer score
3.1
out of 5
53 reviews
great downtown access

The staff and the hotel couldn't be better. Local neighorhood is not that great, but it is only... See full review

  • Captain Rick
  • Mar 30, 2012
Good hotel, Bad area!!

great hotel, but the Restrooms are TOO SMALL!!! shower has a problem with the heater sometimes it... See full review

  • nikoole
  • Mar 21, 2012
Budget-friendly downtown hotel, close to attractions, free amenities
This Best Western San Jose Downtown sits at the heart of San Jose's business and government center, within walking distance from great shopping, dining and entertainment. Attractions close to the Best Western San Jose Downtown include Central Park, the Pre-Colombian Gold Museum and the National Theater. Guests of the Best Western San Jose Downtown can enjoy breakfast each morning and Wi-Fi Internet access. Business travelers can find an Internet kiosk in the lobby and fax and copy services
Highlights
  • Close to downtown attractions
  • Outdoor swimming pool
  • Free Wi-Fi Internet access
Rooms

With 69 guest rooms, the Best Western San Jose Downtown offers affordable accommodations close to area attractions. Guest rooms come with a variety of sleeping arrangements, including single king-size or queen beds, pairs of queen beds, or double and twin beds. All rooms feature work desks and free high-speed wireless Internet access. In-room amenities include cable television, air conditioning, coffee-maker, safes, irons and ironing boards. Room service is available from 6 a.m. to 9:30 p.m.

Features

Upon arrival at the Best Western San Jose Downtown, guests receive a complimentary welcome drink to kick off a relaxing vacation. The downtown location makes it easy to explore San Jose's many museums and parks, and at the end of the day, guests can cool off in the outdoor swimming pool. The hotel offers Free Wi-Fi Internet access throughout the property and an on-site restaurant that serves meals throughout the day. For  business travelers the hotel offers an Internet kiosk in the lobby. Other on-site amenities include free parking and laundry services.

Transportation
  • Coca Cola Bus Station (1 mi/1.6 km)
  • Juan Santamaria International Airport (11.4 mi/18.3 km)
Attractions
  • Central Market (0.3 mi/0.5 km)
  • National Theater (0.9 mi/1.5 km)
  • Simon Bolivar Zoo (1 mi/1.6 km)
  • National Museum (1.2 mi/1.9 km)
  • Museum of Costa Rican Art (2.1 mi/3.4 km)
  • La Paz Waterfall Gardens (30.7 mi/49.4 km)
Business
  • Internet kiosk in lobby
  • Print, copy and fax services available
  • Free Wi-Fi Internet access

Best Western San Jose Downtown Rooms

Standard
The room offers 1 King bed or 1 Twin bed and 1 Double bed with A/C, cable TV, alarm clock, desk, voice mail, coffee maker, telephone, free local calls, private bathroom, hair dryer, iron/ironing board, in-room safe, non-smoking rooms, wake-up calls, rollaway beds, cribs available.

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Hotel Map

Area served
San Jose, Downtown
Nearby airports
San José International Airport.
Area description
National Theater (10 CR blocks), Melico Salazar Popular Theater (8 CR blocks), An array of small theaters, National Museum (17 CR blocks), Fruit Market (across the street), Central Market (3 CR blocks).

Amenities

  • Currency Exchange
  • Doctor on Call
  • Elevators
  • Free breakfast
  • Free parking
  • Handicapped Rooms/Facilities
  • High-speed Internet
  • Internet Access
  • Laundry Service
  • Outdoor Pool
  • Parking
  • Pool
  • Restaurant
  • Room Service
  • Safe Deposit Box
  • Tour Desk
  • Wireless Internet

Dining

Restaurant Los Helechos
Offers a la carte selections of Costa Rican cuisine. Serves breakfast,lunch, and dinner. Open from early morning to evening.

Hotel Policies

Check-in:
1400
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (53)

Ratings and reviews for Best Western San Jose Downtown

Overall score

3.1 / 5
53 out of 53
Amenities:
3.4
Room cleanliness:
4
Hotel staff:
4.2
Room comfort:
3.7
Location:
2.3
Value:
3.8

66% would recommend to a friend.

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Review this hotel
Review of Best Western San Jose Downtown

Reviewer score

5
Red Hen
Pasadena, CA, USA
Apr 22, 2012

NICE PLACE TO STAY

The staff could not have been more helpful and friendly. The concierge was great! Room was clean, well maintained. The only problem was the neighborhood was a bit dicey, and walking home at night made me uneasy, but nothing actually happened. Security was good.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
3
Value:
5
Time-saving tip: Not Applicable

Costa Rican taxis are great and cheap.

Review of Best Western San Jose Downtown

Reviewer score

4
Captain Rick
Cape Cod, Massachusettes
Mar 30, 2012

great downtown access

The staff and the hotel couldn't be better. Local neighorhood is not that great, but it is only three blocks form the Aveneda Central and and the Mercado Central, and all the museums and other local attractrions are within walking distance. Nice clean pool, restaurant and bar. What else could one ask for ?

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
2
Value:
5
Sightseeing tip: Short walk from hotel

Avenda Central and Mercado Central are only three blocks away. Better shopping and people watching is hard to find. Four museums are also within walking distance.

Review of Best Western San Jose Downtown

Reviewer score

3
nikoole
Tampa, FL, USA
Mar 21, 2012

Good hotel, Bad area!!

great hotel, but the Restrooms are TOO SMALL!!! shower has a problem with the heater sometimes it goes too hot n then too cold so u have to be carefull, the are is very bad hobos sleep right next to the hotel, the only reason i stayed in that are is because i had a car other wise i would of not stayed there, other then that clean rooms, nice staff

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
2
Location:
1
Value:
4
Review of Best Western San Jose Downtown

Reviewer score

2
DestinyD
USA
Feb 20, 2012

Not recommended for single women and children

Food was Great but after staying at Best Western Irazu prior, this was a big let down. No internet in the rooms; No pick-up/drop-off at airport; even though their manual states coffee and supplies in room there was none and you had to be asking at front desk for some - then they gave you coffee alone with no cream/sugar. Area appears unsafe with people hanging out across the street from the hotel. If you are a single female, this is no place for you to stay as you will not be able to walk the streets around/nearby. This was a big mistake for me .

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
1
Value:
1
Review of Best Western San Jose Downtown

Reviewer score

3
HikerChick
San Jose, CA, USA
Feb 18, 2012

Bad Location

I have stayed at this hotel six times. It was always reliable and a good value. This trip, I found out they discontinued their free shuttle to the airport. They closed the cafeteria at 9:00 PM, fifteen minutes before I arrived. I was unable to get any food or beverage. The location is now very questionable, so I did not leave the hotel. There was a coffee maker in the room but no supplies. The rooms are clean and the staff friendly. But I will seek a better value elsewhere. I stayed here because of the brand name.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
1
Value:
3
Review of Best Western San Jose Downtown

Reviewer score

3
pzhem
Los Angeles, CA, USA
Dec 20, 2011

Decent hotel but bad location

The hotel was decent, the restaurant was good. Specially the breakfast was really good. The staff was very polite and friendly. I also got a free complimentary drink coupon. The round trip shuttle service to airport is very convenient. Please be aware that the shuttle service is not through hotel. Its through Gray line. And the shuttle might not even have any logo or identification. There would be a person with your name sign waiting for you at the airport for pickup. The only problem with this hotel is the location. The neighborhood was pretty bad. I was there only for a night and totally avoided stepping out of the hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
4
Room comfort:
1
Location:
1
Value:
2
Time-saving tip: In Hotel

The 'Gray Line' round trip shuttle service to airport is very convenient.

Review of Best Western San Jose Downtown

Reviewer score

4
Captain Rick
Cape Cod, Massachusettes
Dec 9, 2011

perfect for what I wanted

Very central to downtown, everything is within walking distance. Although the immediate area is a little tough it's only two blocks from aveneda central and the mercado central. The children's musem is within view (more than once I've seen fireworks from the hotel balcony0 and all the other museums are a walk away. The staff is excellent, the place is clean, pool crystal, free breakfast more than adequit. The shuttle is great but only goe to the Irazu location not to down town like it used to.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
1
Value:
5
Dining tip: Short walk from hotel

For a taste of Costa Rica for short money have lunch at any of the tiendas in the Mercado Central. Sit at a bar stool or a booth and get the Plato da dia (plate of the day) You will get more than you can eat, have a taste of many of local cusines for only a few colones

Review of Best Western San Jose Downtown

Reviewer score

3
Great Salt Lake, Utah, USA
Nov 9, 2011

What a surprise.

The hotel was not horrible, but the place where is located is a high crime area. The staff was hepful with us but I met some unhappy customers. The room was clean but there is room for improvement like changing the sheets more often. The lady in the breakfast was the best thing of the whole experience.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
3
Room comfort:
3
Location:
1
Value:
3
Dining tip: Short drive from hotel

There are several choices in San Jose. There are peruvian, colombian, and local restaurans. Our cost per meal was around fifteen dollars per 2 people, and we were satisfied. Save money in taxis and learn how public transportation works. We saved 20 dollars by taking the bus to the airport instead of the taxi.

Review of Best Western San Jose Downtown

Reviewer score

4
Golden Girl
Miami, FL, USA
Aug 27, 2011

Best Western Downtown San Jose' Costa Rica

Excellent, comp breakfast is delicious, as in the menu for the rest of the day, most important of all is the airport limo that takes BW guests round trip for only $5 , a taxi is at least $30 each way plus tip, free international calls are such a luxury and savings, as is the comp internet. They have a lovely pool but it was too cold for comfort and not only me but other guests who were there also when I was. The sad thing here is that this area of the city has become dangerous and run down, no one should walk around at all even though it is only a few blocks from the city center. A $2 taxi safely gets you downtown but it's just awful that this great hotel is located where it is . There is a bus stop across the street so if you don't look like a foreign tourist, you are ok on that during the day only. I loved the hotel, he staff and manager are wonderful, make you feel like family, and the cooks for the restaurant are excellent, but prices are reasonable. I was very happy with this hotel and Orbitz for booking it for me at a good discount. Thanks, Orbitz.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
1
Value:
4
Sightseeing tip: In Hotel

Book tours inside the hotel, or have them make your tour reservations. I lived in SJO for almost a year and there is no comparison to the wonderful tour companies they have.

Review of Best Western San Jose Downtown

Reviewer score

3
forestking
honolulu
Jun 24, 2011

san jose cr best western

The room was nice and clean, and quite despite reports I heard that this side of the building was noisy. The wake up call was 15 minutes late, and the breakfast supplies that were promised the night before for our early (5 am) writing were not available. Bad area of town, which required several blocks of walking not advisable alone late at night, but in the daytime no problem.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
5
Hotel staff:
3
Room comfort:
5
Location:
2
Value:
4
Shopping tip: Short walk from hotel

Do you shopping in daylight hours, or take a taxi at night. Taxi drivers have a bad reputation on honesty.

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