Best Western Irazu Hotel and Casino ★★★

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$73
avg/night
Rate and special offer based on
Check-in: Feb 14, 2016 Check-out: Feb 17, 2016

Good place to stay

Would recommend Mon, Apr 11, 2011
Very busy during the day but enjoyed resting in a clean place, staff was very helpful, mid level hotel but very nice

Shopping hint

Found a nice place for souvenir shopping in the heart of the city

| Little Rock, AR Business

4 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 3 /5

Mas o Menos

Would recommend Sat, Mar 26, 2011
I stayed for two nights, my first night and my last. My first night I had a lot of issues because even though I made my reservation 4 months in advance, they couldn't find us a room. They made us sit around and were quite rude. There was a couple next to us who were given a room that was already occupied. We were finally given a room but they did not have pillows. I was extremely upset and spoke to the manager. Fortunately, the next time I went, there were a lot better behaved and helpful. I don't know if its that they don't do well with stress but I was extremely upset that I was not treated as fairly as I should have.

| Boston, MA Couples

3 /5

Overall score
  • Amenities: 2 /5
  • Cleanliness: 3 /5
  • Hotel staff: 2 /5
  • Comfort: 3 /5
  • Location: 2 /5
  • Value: 4 /5

Good Safe Location

Would recommend Wed, Dec 1, 2010
This location seems to be centrally located and safe. Staff are very friendly and the hotel is constantly cleaning. The front desk needs to be a bit more pleasant and helpful. We would recommend it to others.

| San Jose, Costa rica Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 4 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 4 /5

Ole´in San Jose

Would recommend Thu, Oct 28, 2010
A nice surprise from a chain that goes back to the motel days. This is a modern hotel with friendly and alert staff. We´d stay here again when in SJO.

| Denver Couples

4 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 4 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 4 /5

Great Location

Would recommend Wed, Oct 27, 2010
Purpose of my trip was for Medical reasons. The hotel rooms have been nicely renovated from my previous stay.Free international call,high speed wireless internet and free shuttle and breakfast make this a compelling choice.

Money saver

Taking public transportation from this hotel was very convenient and cheap.

| Alberta,Canada Business

3 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 3 /5
  • Hotel staff: 3 /5
  • Comfort: 3 /5
  • Location: 4 /5
  • Value: 4 /5

last day in costa rica

Would recommend Mon, Oct 18, 2010
Nice hotel

| littleton co Family

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 4 /5

Good Compromise

Would recommend Mon, Oct 4, 2010
I stayed at this hotel for 3 days while completing some business in San Jose for a property I am selling. It is one of the few American-style hotels in SJ, which means the rooms are large, the floors are level and there are no bars on the windows. The showers have real pressure and alot of hot water. You can flush your toilet paper IN the toilet and not in a lttle garbage can under the sink. These are not things that someone can take for granted in Costa Rica. It is convenient to SJ and they offer a free airport shuttle (a $20 savings on cab fare.) The maids do an excellent job of cleaning the rooms daily and they are very honest. I left valuable items in my room and never had any problem. (Something else you can't take for granted down here.) The pool and patio is gorgeous. The coin operated laundry is a great convenience. The negatives are most of the counter staff are not very friendly, they give you the feeling they just want your money. As most places in CR, they offer a cheaper rate for local ticos and a higher rate for us gringos. I saw this first hand at the reservation counter twice. The other big negative is that the carpets in the rooms stink from mold! You could actually see old carpet stains from flooded bathrooms. I had to buy a can of Lysol to spray down the entire room a few times a day.

Dining

Great restaurant right across the street next to Subway sandwich. In fact, Subway sandwich was a great place as well. There is a decent grocery less than a block away.

| Chicago and Guanacaste Singles

3 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 3 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 3 /5

Unbelieveable racket (noise)

Would not recommend Sun, Oct 3, 2010
Tremendous service at check in, we arrived separately and hotel accomdated very smoothly Unbelieveable racket - arrived on Friday night and the casino was so crowded just getting to the hotel parking lot took me 20 minutes, then thumping and hollering until midnight. The next am the construction noise started up at 6 am

| Denver, Co Family

3 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 2 /5
  • Value: 3 /5

Surprisingly Nice

Would recommend Mon, Sep 27, 2010
We picked this hotel because if was close to the airport for an early getaway the next morning. We found it clean and with many services. We would stay there again on our next trip.

Dining

Good restaurant across the street

| Los Angeles, Ca. Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 4 /5

Best Hotel near the Airport

Would recommend Sat, Sep 25, 2010
I have been coming to Costa Rica for 5 years for several months at a time. The Hotel Irazu is the best hotel to stay at when you are arriving or departing the Country. They offer a convenient airport shuttle.The rooms have very hot water & high pressure showers, very comfortable bedding, large TV´s, exterior patios. The hotel grounds are very secure and extensive and offer a large pool that receives ample sunshine throughout the day. There is an internet room with five computers.The fitness center is excellent with a good variety of equipment and all in excellent condition. Each room offers free phone calls to the US with no time limit. There is a coin operated laundry which is convenient to the pool, it is very clean and open to the outside fresh air. Now, the bad. [...](the section furthest from the front entry) appear to have experienced some sort of flooding and the carpets in the two rooms our family shared had a noticeable funky, moldy smell to them unless we kept the patio door open. At this time, the section of the hotel nearest the front entry is being remodeled. (The construction crews are making a racket by 0630 in the morning.) [...] If possible, request rooms in this section.Despite the few negatives mentioned here, this is the most comfortable hotel near the airport and the city and offers every convenience for the traveller, it is not necessary to leave the hotel grounds for the entire time you stay here, except to maybe walk half a block to the grocery for snacks.

Money saver

Beware ALL taxi drivers operating at the hotel. They are quite dishonest and almost never reset their fare meters when you enter the cab. This results in them insisting on a highly inflated fare when you arrive at your destination. Complaints should be made directly to the front desk for the benefit of future travellers.

| LaGrange, IL Family

4 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 4 /5