Best Western Irazu Hotel and Casino

Very Comfortable. Nice to have a Casino on the property.

If the rooms matched the exterior things would have been fine. I was afraid to walk on the carpet as it was old and old hotel carpet is never good. The TV did not function. I was not there to watch TV but trying to gain a bit of news or kill a bit of time was not accomplished by the non-working tv. The Denny's connected to the restaurant is the most expensive Denny;s in the world with the same terrible food. 15$ for one person to have a very average meal. You could easily hit 23$ there if you add a side to your meal. The staff was awesome, the masseuse Maricela was amazing, the bar is free from 5-6. Guests are not allowed which is not made clear until you are there. Nothing decent within walking distance for tourists but its only a 3k ceintos (6$) cab ride to downtown. Cabbies are all pretty honest, as the people of Costa Rica generally are. Not a bad place but again not really anything to write home about either. Not a "vacation" hotel unless its a place to stay a night or two coming or leaving San Jose while on your vacation,

Rude staff. Room clean and nice and renovated. Located near downtown. Would stay there for the value but non caring staff.

Very good for the price. Breakfast was excellent at dennys and the 24 hrs coffee and happy hour is a plus. Also I like the free international call to keep contact with family . Good TV channels and front desk personnel were very helpful in everything.

Overall BW was not bad. Good location, nice room if you get a newly renovated one. staff was terrible, rude and not helpful. Beware of that free breakfast special¨: It is a preselected tiny portion at Denys.

The hotel staff was great here, and the hotel is beautiful. For the price you get a lot more than you would expect. The internet works best after the second room on the interior side. The free breakfast was at the hotel restaurant, aka Dennys, hahahaha, and its a weird litte menu but whatever. Besides that, the only other food within walking distance is the Subway on the other side of the street. For those who do not know, Costa Rica is expensive, and we paid 8 bucks per sandwich at Subway, and that was for a six inch ham!!!!! So if you want anything at a decent price you need to go somewhere Costa Rican, and all of those places are a taxi ride away. The Gray Line Tour to Arenal Volcano that leaves from the hotel is awesome, especially if you had our guide Gaston. Overall, the hotel quality is there, and I would stay there again :D

Enjoyed my stay and will stay there again when I return to Costa Rica

Good hotel if you care about convenience. I.e proximity from the airport, airport shuttle, 24hrs taxi service at the hotel, 24hrs restaurant and other standard hotel facilities.

I've been to Costa Rica twice for "dental tourism" and stayed at this Best Western both times. The pool is beautiful. I've never had a problem and would go back again

Overall, the hotel was very good. We had free international calls, free breakfast every morning and free shuttle to and from the airport. The hotel staff was also very nice and friendly.