$296 Avg/night
Rate and special offer based on Check-in: May 3, 2015 Check-out: May 6, 2015

Riu Palace Costa Rica - All Inclusive

4 stars
View map of Sardinal del Carrilllo, Playa Matapalo, Guanacaste, -

Hotel Overview

Reviewer score
4.0
out of 5
66 reviews
Great for couple

Nice location and great service from staff. Hotel with nice view and garden with local flowers,. We... See full review

  • victor o.
  • Mar 26, 2015
Birthday Vacation

I really enjoyed the riu palace. The hotel was beautiful. The only thing I wish I could change was... See full review

  • Joshanna B.
  • Feb 4, 2015
Beachfront resort for Costa Rica vacations and holidays
Beach lovers and holidaymakers seeking for a vibrant getaway in the province of Guanacaste in Costa Rica find ideal base at the luxurious accommodations and beachfront setting of Riu Palace Costa Rica - All Inclusive. This all-inclusive resort is situated a few steps to the white sands of Playa Matapalo in the canton of Carrillo. Aside from frolicking on the sands of the beach, visitors can exercise at the fitness center, take a dip in one of four outdoor pools, relax in the whirlpool and steam bath, unwind with relaxing treatments at Renova Spa, and play beach volleyball and billiards at the sports facilities at this resort. Vacationers can also play card/slot games at the casino on site.

Patrons at Riu Palace Costa Rica - All Inclusive wake up to a full American buffet breakfast before sampling a variety of delicious international specialties at Arenal, Krystal, Tokio, L'Anfora, and Papagayo Grill and Steakhouse. Guests can also sit back and chill out with tasty treats and drinks at six bars and one ice cream parlor on site. The plush resort also has five conference rooms for social and corporate events.  Medical service (at cost), and Wi-Fi access in the lobby are available for convenience.
3 Reasons To Stay
  • All-inclusive beachfront resort with casino
  • Four outdoor pools, whirlpool and Renova Spa
  • Five restaurants, six bars and one ice cream parlor
Riu Palace Costa Rica - All Inclusive rooms
Riu Palace Costa Rica - All Inclusive provides 538 sleek and elegant rooms and suites that are furnished with central air conditioning, Wi-Fi access, telephone, ceiling fan, mini bar, tea/coffee maker, liquor dispenser, safe deposit box, satellite TV, iron/ironing board, and private balcony. Junior Suites have sofa or sofa bed, while Family suites come with hydro massage bathtub. Whirlpool bath suites are appointed with Jacuzzi. Room and turndown services are available.
Things to do
  • Playa Matapalo (nearby)
  • Papagayo Golf and Country Club (8.1 mi/13 km)
  • Hidden Garden Art Gallery (12.4 mi/20 km)
  • Las Baulas National Marine Park (15.6 mi/25 km)
  • Santa Rosa National Park (21.7 mi/35 km)

Top hotels

Riu Palace Costa Rica - All Inclusive Rooms

Junior Suite Garden View
Junior Suite Garden View offers two double or one king like Bathroom amenities, Cable / Color TV, Disabled facilities, Internet access, Room service, Tea making facilities and Telephone. Air conditioning, ceiling fan, living room area with sofa or sofa-bed, direct dial phone, daily replenished mini-bar and liquor dispenser, coffee maker, satellite flat-screen TV, radio, alarm clock, electronic in-room safe (laptop size 15"), iron and ironing board. Bathroom equipped with hydro-massage bathtub, extra shower cabin, by door separate toilet, double-sink, vanity mirror, hairdryer and amenities kit. Balcony or terrace.
Junior Suite Courtyard View
Junior Suite Courtyard View offers two double or one king like Bathroom amenities, Cable / Color TV, Disabled facilities, Internet access, Room service, Tea making facilities and Telephone. Air conditioning, ceiling fan, living room area with sofa or sofa-bed, direct dial phone, daily replenished mini-bar and liquor dispenser, coffee maker, satellite flat-screen TV, radio alarm clock, electronic in-room safe (laptop size 15"), iron and ironing board. Bathroom equipped with hydro-massage bathtub, extra shower cabin, by door separate toilet, double-sink, vanity mirror, hairdryer and amenities kit. Balcony or terrace with courtyard view.
Junior Suite Ocean View
Junior Suite Ocean View offers two double or one king like Bathroom amenities, Cable / Color TV, Disabled facilities, Internet access, Room service, Tea making facilities and Telephone. Air conditioning, ceiling fan, living room area with sofa or sofa-bed, direct dial phone, daily replenished mini-bar and liquor dispenser, coffee maker, satellite flat-screen TV, radio alarm clock, electronic in-room safe (laptop size 15"), iron and ironing board. Bathroom equipped with hydro-massage bathtub, extra shower cabin, by door separate toilet, double-sink, vanity mirror, hairdryer and amenities kit. Balcony or terrace with ocean view.
Two Bedroom Family Suite
Two Bedroom Family Suite offers offers two double or one king like Bathroom amenities, Cable / Color TV, Disabled facilities, Internet access, Room service, Safe in room, Tea making facilities and Telephone. Air conditioning, ceiling fan, 1 bedroom with 1 king size bed, 2nd bedroom with 2 double beds, direct dial phone, regularly replenished mini-bar and liquor dispenser, coffee maker, satellite flat- screen TV, radio, alarm clock, electronic in-room safe (laptop size 15"), iron and ironing board. Two bathrooms first one equiped with hydromassage bathtub, by door separate toilet and bidet double sink, hairdryer and amenities kit, second bathroom equiped with shower, one sink. Balcony or terrace.
Suite with Jacuzzi Ocean View
Suite offers one king and sofa bed with amenities like Alarm clock, Bathroom amenities, Cable / Satellite TV, Ceiling fan, Color TV, Disabled facilities, Internet access, Room service, Safe in room, Tea making facilities and Telephone. Air conditioning, ceiling fan, living room area with sofa, direct dial phone, daily replenished mini-bar and liquor dispenser, coffee maker, satellite flat-screen TV, radio, alarm clock, electronic in-room safe (laptop size 15"), iron and ironing board. Bathroom equipped with hydro-massage bathtub, extra shower cabin, by door separate toilet and bidet, doublesink, vanity mirror, hairdryer and amenities kit. Balcony or terrace with private jacuzzi.

Amenities

  • All inclusive
  • WiFi
  • Outdoor pool
General
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Spa
Night club
Solarium
Tennis
Dining
All inclusive
Bar/Lounge
Restaurant
24 hour room service
Services
In-Room Safe
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
WiFi
Accessibility
Handicapped rooms/facilities

Meeting facilities

Meeting Info
Conference and Events centre with 5 conference and meeting rooms.

Dining

Restaurant
The quality of the cuisine offered at the different restaurants of the hotel is exceptional thanks to their chefs, who prepare a variety of dishes, from classic to the most exotic. You'll want to to try each of their menus and thanks to the All Inclusive service; you will be able to enjoy the buffet restaurant or the four different theme restaurants of the hotel.
Arenal
Main Restaurant with terrace.
Krystal
Fusion Restaurant
Tokio
Japanese Restaurant
L'Anfora
Italian Restaurant
Papagayo
Poolside Restaurant/Grill and Steakhouse
Daiquiri
Lobby bar
Capuchino
Ptisserie & Ice Cream Parlor
Tico Tico
Lounge Bar with Terrace
Flora
Plaza Bar

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Riu Palace Costa Rica - All Inclusive

Overall score

4 / 5
5.01.0
10 out of 66
Amenities:
4.2
Cleanliness:
4.1
Hotel staff:
4
Comfort:
3.9
Location:
3.9
Value:
4.2

90% would recommend to a friend.

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Review of Riu Palace Costa Rica - All Inclusive

Reviewer score

1
5.01.0
Guest watches staff reneg
Business
Riu palace, Guanacaste
Aug 30, 2014

Smelly Room, Unpleasant Staff

The room was super smelly, and we still can't get the mildew smell out of our suitcases and clothes. The staff was pleasant to your face, but never followed through. And, there were so many bees outside at the pools and on our patio, it was unbearable. Would never return.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
1
Comfort:
1
Location:
1
Value:
1
Trip purpose:

Business

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Review of Riu Palace Costa Rica - All Inclusive

Reviewer score

5
5.01.0
Bruce F
Business
North Potomac, MD
Aug 23, 2014

Fantastic getaway for all age groups

We stayed there in early Aug 2014 with our 2 teenage sons. The resort staff overall in all departments are very pleasant, helpful, polite, friendly, and attentive. This resort is managed very well. The adequate ratio of staff-to-guests during our stay meant a very nice and responsive service for the guests. There are various reputable tour operators in the lobby every day to book your excursions. This location can offer lot of excursion activities nearby if you want, or a quiet get a way to really relax. The beach is very nice, peaceful, and one mile long total that is great for morning walks (before the high tides). Even though the beach is “public” the resort staffs it well with security and bar service personnel. The bar service person at the beach comes by often to refresh your drinks so you can just relax. The spa/gym shared with the other RIU is adequate but the weight machines are old and need to be updated. The staff in RIU Palace generally are very professional and not looking for tips or handouts to do their jobs. The grounds are well maintained. Food and entertainment are high quality. The food services are excellent, very clean, good variety, refreshed frequently, and the kitchen staff are very polite and attentive. We travel internationally to many 5-star resorts and this resort is definitely among the best, and we will definitely revisit in the future.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

Book early as some excursions are not offered every day. Avoid long road trip tours as the roads are some times not paved.

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Review of Riu Palace Costa Rica - All Inclusive

Reviewer score

4
5.01.0
SpikeSheridan
Business
Melbourne, FL
May 13, 2014

Three words: SWIM UP BAR

Great resort. Fantastic time. Highly recommended. Food very good. Shows good. Service excellent.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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Review of Riu Palace Costa Rica - All Inclusive

Reviewer score

4
5.01.0
Massey Travels
Business
Charleston, WV
Apr 22, 2014

Honest Review from Experienced Riu Traveler

Check in Staff was not nearly as attentive. This is the first Riu experience that I have never been welcomed with a drink or cool towel. In addition, they tried to give me 1 double bed and 2 cots, not happening when I paid for 2 doubles on ocean view. Finally, they found a room. The food average, nothing to rave about . The steak is cooked very well…. the Japanese is just okay and the Italian was probably the best aside from the buffet. The poor bar was slow, and the wait staff did an okay job. The maid and bar service was horrible. I had to call anytime I needed something, like towels or more soda. They were quick to respond. The major negative which will keep me from going back is the black sand beach and the distance from the hotel to the actual beach. It took forever to get anywhere. RIU's in Punta Cana, Jamaica and Mexico are far more friendly in my opinion. The best part of the trip was the breakfast buffet and the entertainment staff and lobby bar staff. They did a great .. and I mean great job. You will be impressed for the first few days.. but after 6 or 7 days you are ready to leave. It is hot hot hot…but we traveled during the dry season. It was a last minute trip, so i could have done a better job with my homework about the beach.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
2
Hotel staff:
3
Comfort:
2
Location:
2
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

Take a left from the hotel to beach walkway and go up about 5 minutes to left you will see a walkway… go out dirt road and monkey bar on right. Great Drinks… highlight of the trip and you may see monkeys.

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Review of Riu Palace Costa Rica - All Inclusive

Reviewer score

4
5.01.0
bremdds
Business
Garden City, NY
Mar 1, 2014

RIU palace

Such a nice hotel. Staff was wonderful. I agree with other reviews that the pool area and grounds could use some more vegetation and shade. But we were happy to stay in a quieter less congested hotel than the RIU Guanacaste.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

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Review of Riu Palace Costa Rica - All Inclusive

Reviewer score

4
5.01.0
JASG
Business
new york
Jan 29, 2014

Fabulous vacation!!!

Had a really wonderful time at this resort. The staff could not have been more helpful and pleasant! The hotel was very clean and there were people mopping the floors all the time. Many pools to swim in and the water temperature was perfect. Being a vegetarian, there were many things to eat at the buffet. I was amazed by the huge selection of food. The only complaint was that the room had a strange odor.After a few minutes in the room the smell was not noticable but not sure what it was from. I noticed that other people also complained about this odor.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

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Review of Riu Palace Costa Rica - All Inclusive

Reviewer score

5
5.01.0
sigal
Business
new York
Aug 21, 2013

great vacation destination

The hotel is immaculate . Beautifully situated in a scenic area. The hotel is clean, the rooms are perfect. The staff are very pleasant and friendly, always very helpful. The food was average, don't have high hopes here. Some days the food was better then the other, but always in abundance. We wish they will open the restaurants for longer times during the night. If the htel is full and you come to eat dinner around 8pm, they will turn you down sometimes. The beach sand is black , in the pictures they dhow white sand. The beach is undevolped, in it's nutural state. Try to book excursions during your stay, there are lots of acrivities, like ziplining, white water rafting, horse riding, hiking ect. The entertainment shows were preaty good. In all we had a great time, we enjoyed every moment.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Short drive from hotel

Go to coco beach for sovenir shopping, you can also seat there at bar restaurants and eat good food, have good drinks. You can go there for dinner too. You can take water taxi ftom the beach at the water sport club, its cheap 15$ for round trip and its a geat expirience, the view from the boat is amazing. You can also take car service from the hotel if you prefer.

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Review of Riu Palace Costa Rica - All Inclusive

Reviewer score

4
5.01.0
traveling ed
Business
Tucson, AZ
Jul 5, 2013

Costa Rican family Getaway

The RIU Palace was a great place to rest after exploring the surrounding area. Staying at the Palace gives you access to the other RIU next door which has a nicer pool area, it has mature landscaping while the Palace is still too new. Staff was friendly and the food was great,, there was something for everyone so no fuss meals. Food and drinks available around the clock. we were there in the off season so it was not crowded. Look for Sergio on the beach from alex on the beach for trip destinations. dont forget to visit the monkey bar just off the beach

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Money-saving tip: Short walk from hotel

If you are adventurous, you can catch the bus to all the surrounding areas just at the end of the resort entrance. Bus fare is $1. example, shuttle to CoCo beach $15 per person, bus $1

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Review of Riu Palace Costa Rica - All Inclusive

Reviewer score

4
5.01.0
DJROCK
Business
CT
Apr 11, 2013

Relaxing Escape!!

From the minute we walked into the RIU Palace the customer service was excellent!!! Cannot complain about the rooms....the comfort and the cleanliness about the resort. The Food was great, except for the Krystal Restaurant, and the drinks were all premium, which we liked. The only downfall is that its on the Pacific side so the ocean is not clear blue and the beach was just ok, plus the resort if fairly new so the plants/flowers/trees are not grown in yet so its not as pretty as the RIU next door. I did like the feature at the RIU palace that you can utilize both RIU's that were side by side. Also, the rainforest is about 2 hours away so its a long day of traveling to see the sights!!! However, all and all we had a wonderful...relaxing time!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Sightseeing tip: Not Applicable

Sights are 2 hours away...kind of far

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Review of Riu Palace Costa Rica - All Inclusive

Reviewer score

5
5.01.0
bossman5
Business
Canton, MI
Nov 24, 2012

Fantastic family getaway- Family friendly

Hotel was great, it just opened and it need to work few things out other then it was great, as for food it need to have little more variety, it was same food everyday, other then that every thing was great.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
2
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: Not Applicable

Try to book your attraction before.

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