$211 Avg/night
Rate and special offer based on Check-in: Jul 24, 2014 Check-out: Jul 27, 2014

Occidental Grand Papagayo - Adults Only All Inclusive

4 stars
Playa Buena, Golfo Papagayo, P.O. Box 48-5000, Guanacaste/Liberia, 000000
Hotel Overview
Reviewer score
3.4
out of 5
138 reviews
Great resort

The rooms were average, but the hotel staff was excellent. The resort grounds are beautiful. Highly... See full review

  • Josap
  • May 12, 2013
Great all-inclusive

This hotel was great. everyone who works there is friendly and extremely nice, who go out of there... See full review

  • Anonymous
  • Jun 3, 2011
Premier Guanacaste all-inclusive resort overlooks secluded Culebra Bay
Located in Guanacaste on the Pacific coast of Costa Rica, the Occidental Grand Papagayo - Adults Oriented All Inclusive offers modern luxury and lush tropical landscape. Overlooking the bluffs of Culebra Bay on the Papagayo Gulf, this adults-only resort is surrounded by nature and makes for an ideal haven for couples, honeymooners and adult guests seeking a relaxing getaway. Occidental Grand Papagayo features highly personalized five-star experience complete with scenic views of Papagayo Bay and an attentive and dedicated staff. 

The all-inclusive property boasts of multiple restaurants and bars, on-site activities and live evening entertainment. The Occidental Grand Papagayo All-Inclusive offers high-speed Internet access (fees apply) and flexible meeting and event spaces. The resort is only a 35 minute drive from the Liberia International airport.
Highlights
  • Overlooks Culebra Bay on the Papagaya Gulf
  • All-inclusive covers meals and open bars
  • Two swimming pools
  • High-speed Internet access (fees apply)
  • Weekly cocktail party
Rooms
With over 160 rooms situated in 23 buildings, the Occidental Grand Papagayo All-Inclusive is designed to fit nearly any budget. From deluxe guest rooms to plush suites, all accommodations are decked out with subtle colors and hardwood furnishings. Rooms come equipped with either single king-size beds or pairs of double beds. Standard in-room amenities include safe boxes, satellite TVs, telephone with data ports, and mini refrigerators. Some rooms also have oceanfront balconies, hydro-massage bathtubs and Wi-Fi Internet access (fees apply).
Features

The all-inclusive Occidental Grand Papagayo sits on the beach of Culebra Bay, where guests can find their choice of activities, from relaxing spa treatments, to water sports and eco-tours. The Occidental Grand Papagayo features two swimming pools and a hot tub. Premium pampering is available at the spa, with outdoor massages, facials and salon services. Guests can choose from four restaurants, and all-inclusive packages include unlimited drinks at the hotel's four bars and on-site disco. Non-motorized water sports from the beach, like kayaking and snorkeling, are also included, and guests can pay extra for diving tours or off-site eco tours. Wedding and event groups can find three flexible event spaces, and business travelers will appreciate the business center with high-speed Internet access (fees apply).

Transportation
  • Daniel Oduber International Airport, Liberia (16.6 mi/26.6 km)
Attractions
  • Liberia (24.4 mi/39 km)
  • Africa Mia (25 mi/40.2 km)
  • Rincón de la Vieja Volcano National Park (37.9 mi/60.6 km)
  • Parque Nacional Las Baulas (44.2 mi/71.2 km)
Business
  • Business center with computers
  • Flexible, air-conditioned meeting spaces
  • Wi-Fi Internet access (fees apply)

Occidental Grand Papagayo - Adults Only All Inclusive Rooms

GRAND CONCIERGE DELUXE
Grand Concierge Deluxe Rooms feature One King or Two Twin Beds
They are designed with chic, neutral colors on crisp linens, natural wood furnishings, tile floors, a private balcony or terrace with partial views of the bay and are equipped with modern conveniences.

In Room Amenities

*Private Bathroom with Shower / Bathtub *Hair Dryer *Cable TV *Telephone *Air conditioning
*Safe *Mini-Fridge *Coffee Maker *Iron and Ironing Board *Smoke Alarms.
*Extra Bed is available (upon request) *Air conditioning *Balcony / Terrace with Seating Area
In Addition
*Partial View of Bahia Culebra
*Concierge Service
* Internet Stations
*Fruit Basket
*Bottle of Wine
*Turn Down Service
*Discount in Spa Treatment
*Plush Bath Robes to Wear During Your Stay
DELUXE OCEAN VIEW
Deluxe Ocean View Rooms feature One King or Two Twin Beds
They are designed with chic, neutral colors on crisp linens, natural wood furnishings, tile floors, a private balcony or terrace with partial views of the bay and are equipped with modern conveniences.

In Room Amenities

*Private Bathroom with Shower / Bathtub *Hair Dryer *Cable TV *Telephone *Air conditioning
*Safe *Mini-Fridge *Coffee Maker *Iron and Ironing Board *Smoke Alarms.
*A Crib or Extra Bed is available (upon request) *Air conditioning *Balcony / Terrace with Seating Area
In Addition
Beautiful Ocean Views of Culebra Bay.
ROYAL CLUB JUNIOR SUITE
Royal Club Junior Suite Rooms feature One King or Two Twin Beds
Royal Club is a perfect experience for guests seeking highly personalized attention within the privacy of the resort can enhance their vacation experience with plush accommodations, elegant facilities and added amenities.

Guests will enjoy spacious rooms and suites with luxury accommodations including:
*Private Balcony / Terrace *Luxurious Linens and Pillows *Etro Toiletries *Nightly Turndown Service
*Fruit Basket and Plush Bath Robes *Private Check-in and Check-out Receptions
*Private Bar Service exclusive to the Royal Club members

VIP room amenities in The Royal Club:

*DVD Player *Personal Concierge Service *Stocked Mini Bar
*In-Room Dining *Private Areas *The Royal Club Lounge which is a sophisticated
*Open-Air Drawing Room where guests enjoy cocktails
*Panoramic Ocean Views from Every Seat in the House
DELUXE ROOM
Deluxe Rooms feature One King or Two Twin Beds
They are designed with chic, neutral colors on crisp linens, natural wood furnishings, tile floors, a private balcony or terrace with partial views of the bay and are equipped with modern conveniences.

In Room Amenities

*Private Bathroom with Shower / Bathtub *Hair Dryer *Cable TV *Telephone *Air conditioning
*Safe *Mini-Fridge *Coffee Maker *Iron and Ironing Board *Smoke Alarms.
*A Crib or Extra Bed is available (upon request) *Air conditioning *Balcony / Terrace with Seating Area
ROYAL CLUB LUXURY ROOM
Royal Club Luxury Rooms feature 1 King or 2 Twin Beds
Royal Club is a perfect experience for guests seeking highly personalized attention within the privacy of the resort can enhance their vacation experience with plush accommodations, elegant facilities and added amenities.

Guests will enjoy spacious rooms and suites with luxury accommodations including:
*Private Balcony / Terrace *Luxurious Linens and Pillows *Etro Toiletries *Nightly Turndown Service
*Fruit Basket and Plush Bath Robes *Private Check-in and Check-out Receptions
*Private Bar Service exclusive to the Royal Club members

VIP room amenities in The Royal Club:

*DVD Player *Personal Concierge Service *Stocked Mini Bar
*In-Room Dining *Private Areas *The Royal Club Lounge which is a sophisticated
*Open-Air Drawing Room where guests enjoy cocktails
*Panoramic Ocean Views from Every Seat in the House
GRAND ROMANCE DELUXE
Grand Romance Deluxe Rooms feature One King or Two Twin Beds
They are designed with chic, neutral colors on crisp linens, natural wood furnishings, tile floors, a private balcony or terrace with partial views of the bay and are equipped with modern conveniences.

In Room Amenities

*Private Bathroom with Shower / Bathtub *Hair Dryer *Cable TV *Telephone *Air conditioning
*Safe *Mini-Fridge *Coffee Maker *Iron and Ironing Board *Smoke Alarms.
*A Crib or Extra Bed is available (upon request) *Air conditioning *Balcony / Terrace with Seating Area
In Addition
*Bottle of champagne
*Chocolate Covered Strawberries
*Couples Massage
*First Morning Breakfast in Bed
*Romantic Dinner
*Turn Down Service
*Discount in Spa Treatment
*A Surprise Gift
*Special Amenities for Romantic Occasion and Plush Bathrobes to wear during your stay

Amenities

  • All inclusive
  • Free internet
  • Airport shuttle
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Spa
Tennis
Dining
All inclusive
Bar/Lounge
Restaurant
Services
Laundry service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
Free internet
Transportation
Airport shuttle
Parking
Free parking
Accessibility
Handicapped rooms/facilities
Accessible facilities
Wheel chair access
Accessible parking
Public areas wheelchair accessible for disabled
Ramp access to buildings

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Reviewer score 3.1 out of 5
Reviewer score 4.0 out of 5

Hotel Map

10.589 -85.6704
Area served
Guanacaste, Costa Rica
Nearby airports
Liberia International Airport San Jose International Airport
Area description
The Guanacaste area of Costa Rica offers many sightseeing tours, water sports, and exquisite experiences of the area's natural beauty.

Dining

The Snack Bar
Snacks, Cocktails & Drinks
The Italian
Italian cuisine served in a la carte setting. Reservations with Guest Services required.
The Lounge
Elegant surroundings for cocktails & drinks.
The Disco
Late night entertainment with cocktails and drinks.
L'Buffet
Buffet restaurant offering an excellent international cuisine.
Breakfast 7:00 a.m.- 10:00 a.m.
Lunch 12:30 m.d.- 3:00 p.m.
Dinner7:00 p.m. - 9:30 p.m.
Snacks 11:00 a.m. - 5:00 p.m.
The Lobby Bar
Casual meeting for cocktails & drinks.
D'Oriental
Pan Asian cuisine served in a la carte setting. Reservations with Guest Services required.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (138)

Ratings and reviews for Occidental Grand Papagayo - Adults Only All Inclusive

Overall score

3.4 / 5
5.01.0
138 out of 138
Amenities:
3.6
Room cleanliness:
3.6
Hotel staff:
4
Room comfort:
3.6
Location:
3.9
Value:
3.6

58% would recommend to a friend.

Sort by:
Review of Occidental Grand Papagayo - Adults Only All Inclusive

Reviewer score

2
5.01.0
Lo & Liz
New York
Feb 20, 2011

Disappointed

When we arrived to the resort we were shocked to hear that our reservations were not in the system and the hotel was full. Luckily, we were prepared with a printout and details of the delux ocean view room we had paid for. We were told we would be downgraded to another room until the next opened up. The first room we were placed in had a horrible sewage smell throughout the bathroom and room. We complained that the room was uninhabitable so they then moved us to a villa down the road in which we had to be shuttled back and forth for our meals. The following day we were moved to the room we had originally paid for, but after only a short two nights there we were told that the room required major repairs in the bathroom and we would have to be moved again. Overall we found the front desk manager, [...], to be rude and condescending, perhaps because we were two females. The guest services representative, [...], was much more helpful, accommodating and friendly.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
3
Sightseeing tip: Not Applicable

Horseback riding was amazing!!!

Review of Occidental Grand Papagayo - Adults Only All Inclusive

Reviewer score

2
5.01.0
Lo & Liz
New York
Feb 20, 2011

Disappointed

When we arrived to the resort we were shocked to hear that our reservations were not in the system and the hotel was full. Luckily, we were prepared with a printout and details of the delux ocean view room we had paid for. We were told we would be downgraded to another room until the next opened up. The first room we were placed in had a horrible sewage smell throughout the bathroom and room. We complained that the room was uninhabitable so they then moved us to a villa down the road in which we had to be shuttled back and forth for our meals. The following day we were moved to the room we had originally paid for, but after only a short two nights there we were told that the room required major repairs in the bathroom and we would have to be moved again. Overall we found the front desk manager, [...], to be rude and condescending, perhaps because we were two females. The guest services representative, [...], was much more helpful, accommodating and friendly.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
3
Sightseeing tip: Not Applicable

Horseback riding was amazing!!!

Review of Occidental Grand Papagayo - Adults Only All Inclusive

Reviewer score

1
5.01.0
Anonymous
New York
Jan 25, 2011

Not what I paid for.

My three friends and I arrived to the Hotel at 730pm we were told that they didn't have my reservation. Thank God I had a copy of my itinerary with me. Because the hotel was overbooked they placed us in a hotel that looked like a motel next door. (showers didnt work in one room and bathrooms were dirty, so my friends had to be moved) We were told that everything will be fixed by the following day....not true. The following day there were no rooms still available. Later that afernoon we were notified that they can get us 2 rooms but not what we paid for. We were placed in a garden view king size room. In one of the rooms the bathroom AC didnt work and the bathroom ceiling had a hole in it and a lot of mildew. We were told thats all they had at the moment. That they will try to work with us but still had no reservation from [...]to verified that we were suppost to be there. I did email you notifying you of this disaster. [...]. I have a letter from the hotel stating that we didnt not stay there for the first night of our trip due to the fact that [...]never sent the reservation as well as not receiving the ocean view double bed rooms or the 5 start service that we paid for due to the hotel been over booked.[...]

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
5
Room comfort:
1
Location:
3
Value:
2
Review of Occidental Grand Papagayo - Adults Only All Inclusive

Reviewer score

1
5.01.0
Anonymous
New York
Jan 25, 2011

Not what I paid for.

My three friends and I arrived to the Hotel at 730pm we were told that they didn't have my reservation. Thank God I had a copy of my itinerary with me. Because the hotel was overbooked they placed us in a hotel that looked like a motel next door. (showers didnt work in one room and bathrooms were dirty, so my friends had to be moved) We were told that everything will be fixed by the following day....not true. The following day there were no rooms still available. Later that afernoon we were notified that they can get us 2 rooms but not what we paid for. We were placed in a garden view king size room. In one of the rooms the bathroom AC didnt work and the bathroom ceiling had a hole in it and a lot of mildew. We were told thats all they had at the moment. That they will try to work with us but still had no reservation from [...]to verified that we were suppost to be there. I did email you notifying you of this disaster. [...]. I have a letter from the hotel stating that we didnt not stay there for the first night of our trip due to the fact that [...]never sent the reservation as well as not receiving the ocean view double bed rooms or the 5 start service that we paid for due to the hotel been over booked.[...]

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
5
Room comfort:
1
Location:
3
Value:
2
Review of Occidental Grand Papagayo - Adults Only All Inclusive

Reviewer score

3
5.01.0
Super canopy Deb
Louisisana
Nov 28, 2010

Costa Rica Paradise

The staff was very friendly and accomodating. Services were poor. We asked three days in a row for water before getting it. Things just did not happen.The food was just OK. The one night at the Italian restaurant was good and the indigineous tamales were outstanding, but other than that very cheap meat was served.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
4
Room comfort:
3
Location:
2
Value:
3
Sightseeing tip: Long walk from hotel

I would not want to stay so far from any attractions. It was a distance to anything. The resort has many things to do but I would like to see more of the country and not be captive in a resort.

Review of Occidental Grand Papagayo - Adults Only All Inclusive

Reviewer score

3
5.01.0
Super canopy Deb
Louisisana
Nov 28, 2010

Costa Rica Paradise

The staff was very friendly and accomodating. Services were poor. We asked three days in a row for water before getting it. Things just did not happen.The food was just OK. The one night at the Italian restaurant was good and the indigineous tamales were outstanding, but other than that very cheap meat was served.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
4
Room comfort:
3
Location:
2
Value:
3
Sightseeing tip: Long walk from hotel

I would not want to stay so far from any attractions. It was a distance to anything. The resort has many things to do but I would like to see more of the country and not be captive in a resort.

Review of Occidental Grand Papagayo - Adults Only All Inclusive

Reviewer score

4
5.01.0
cdsande
illinois
Nov 15, 2010

Occidental Grand Papagayo

Everyone at the hotel and the staff were very friendly. The food was great but we wished the bar by the pool stayed open later. People were still swimming and the pool bar had shut down so you had to climb the large staircase up to the lobby.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Sightseeing tip: Not Applicable

If you want to see lots of wildlife. The riverboat tour is the way to go. We did lots of tours, all that were great, but we saw the most animals on the riverboat.

Review of Occidental Grand Papagayo - Adults Only All Inclusive

Reviewer score

4
5.01.0
cdsande
illinois
Nov 15, 2010

Occidental Grand Papagayo

Everyone at the hotel and the staff were very friendly. The food was great but we wished the bar by the pool stayed open later. People were still swimming and the pool bar had shut down so you had to climb the large staircase up to the lobby.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Sightseeing tip: Not Applicable

If you want to see lots of wildlife. The riverboat tour is the way to go. We did lots of tours, all that were great, but we saw the most animals on the riverboat.

Review of Occidental Grand Papagayo - Adults Only All Inclusive

Reviewer score

5
5.01.0
KaysieandPatrick
Irvine, CA
Sep 5, 2010

Honeymoon 8/23-8/28

OVERALL: We had a great honeymoon at this hotel! First word of advice, pay the extra to get the Royal Club service. I'm pretty sure the people that did not like this hotel did not have that additional service. The Royal Club has its own private bar area with snacks, and it is almost always empty. Also, if you dont have reservations or just want to do a private dinner, you can arrange to have dinner in the private club area (which has a beautiful view). You have to wear wristbands around the hotel which tell everyone basically how much you paid, and I swear the service is better if you have the Royal Club band. We literally got whatever we wanted (i.e. room service, reservations even if they were all full, etc). ROOM: We stayed in the Master Suite which was AMAZING!!!!! We got upgraded because it was our honeymoon. We originally paid for the Jr. Suite - so it was a great deal. FOOD: The food was great. Hopefully you like potatoes, because they serve them with every meal and they are SOOOOOOOO good. They had some pretty good omelets in the morning as well. Overall, I have never eaten so much in my life. ADVICE: Bring A LOT of $1 bills. The hotel does not have change EVER, so if you wanna tip (which we did) for your service, you are going to want to have lower bills. We had to keep tipping $5 to everyone so it got pretty expensive after awhile (especially when all the guy did was bring you water with your breakfast). And, just so you know, you should probably also bring some good water shoes, because the beach there is pretty rocky. And it disappears after 3 because the tide comes up so high that the only sand left is under trees. It was still beautiful though. Just plan to do the beach in the morning and the pool in the afternoon.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Sightseeing tip: Short walk from hotel

Talk to [...] on the beach (right at the base of the hotel's stairs) for your tours. His tours were AWESOME (way better than Charlie's Tours which is the tour company through the hotel). The hotel tells you not to use the people on the beach because they may be a scam, but I'm telling you, his tours were amazing (he always adds more onto his tours and charges you less). We will definitely be using him again!!!! The greatest tour we did with him besides the ATVs (which was awesome), was the ZipLines at the five star resort on the volcano with the horseback riding, hot springs and lunch (SOOO GOOD!). It is a MUST do! I think the company he works through is called Tropical Rainbow Tours. I can't even tell you how great our experience was with him! We did the aquacombo tour with Charlies tours and hated it! They took us to a sandbar to snorkel. NO ONE saw any fish. Waste of a day to tell you the truth! YOU MUST go to [...]!

Review of Occidental Grand Papagayo - Adults Only All Inclusive

Reviewer score

5
5.01.0
KaysieandPatrick
Irvine, CA
Sep 5, 2010

Honeymoon 8/23-8/28

OVERALL: We had a great honeymoon at this hotel! First word of advice, pay the extra to get the Royal Club service. I'm pretty sure the people that did not like this hotel did not have that additional service. The Royal Club has its own private bar area with snacks, and it is almost always empty. Also, if you dont have reservations or just want to do a private dinner, you can arrange to have dinner in the private club area (which has a beautiful view). You have to wear wristbands around the hotel which tell everyone basically how much you paid, and I swear the service is better if you have the Royal Club band. We literally got whatever we wanted (i.e. room service, reservations even if they were all full, etc). ROOM: We stayed in the Master Suite which was AMAZING!!!!! We got upgraded because it was our honeymoon. We originally paid for the Jr. Suite - so it was a great deal. FOOD: The food was great. Hopefully you like potatoes, because they serve them with every meal and they are SOOOOOOOO good. They had some pretty good omelets in the morning as well. Overall, I have never eaten so much in my life. ADVICE: Bring A LOT of $1 bills. The hotel does not have change EVER, so if you wanna tip (which we did) for your service, you are going to want to have lower bills. We had to keep tipping $5 to everyone so it got pretty expensive after awhile (especially when all the guy did was bring you water with your breakfast). And, just so you know, you should probably also bring some good water shoes, because the beach there is pretty rocky. And it disappears after 3 because the tide comes up so high that the only sand left is under trees. It was still beautiful though. Just plan to do the beach in the morning and the pool in the afternoon.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Sightseeing tip: Short walk from hotel

Talk to [...] on the beach (right at the base of the hotel's stairs) for your tours. His tours were AWESOME (way better than Charlie's Tours which is the tour company through the hotel). The hotel tells you not to use the people on the beach because they may be a scam, but I'm telling you, his tours were amazing (he always adds more onto his tours and charges you less). We will definitely be using him again!!!! The greatest tour we did with him besides the ATVs (which was awesome), was the ZipLines at the five star resort on the volcano with the horseback riding, hot springs and lunch (SOOO GOOD!). It is a MUST do! I think the company he works through is called Tropical Rainbow Tours. I can't even tell you how great our experience was with him! We did the aquacombo tour with Charlies tours and hated it! They took us to a sandbar to snorkel. NO ONE saw any fish. Waste of a day to tell you the truth! YOU MUST go to [...]!

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