Hotel Portal de San Diego ★★★

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Rate and special offer based on
Check-in: Mar 1, 2016 Check-out: Mar 2, 2016
3.3 /5
Overall score
Hotel staff:
1 2 3 4 5

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Room types

Show Prices Standard Double
  • Size: 43 sqft
  • Occupancy: 3
Show Prices Family Room
  • Size: 301 sqft
  • Occupancy: 4
Show Prices Superior Twin
  • Size: 75 sqft
  • Occupancy: 3


Portal De San Diego, located in the historic center of the city of Cartagena, features free Wi-Fi and simply furnished rooms in a scenic area of the ciy. The air-conditioned rooms include cable TV.
Plaza Bolivar with the Palace of Inquisition is 550 yards away and Plaza Santo Domingo with the famous Mujer Reclinada by Botero is a 7-minute walk from Portal De San Diego.
An airport shuttle service is available from Portal De San Diego. Guests can benefit from the hotels 24-hour front desk.
The tour desk at Portal De San Diego offers advice on excursions.
The Hotel Portal de San Diegos 11 standard rooms are comfortable and decorated with simplicity and good taste for the comfort of our guests.
We have a computer with Internet access. The rates includes a la carte breakfast and, at guests request, free local and national calls. The hotel has 24 hours front desk service, providing tourist information and excellent personalized service. In terms of infrastructure, we highlight our open courtyard that invites reading and rest.
Additional Services
Transfer Airport / Hotel - Hotel / Airport
International Calling
Printer Service
Sale of tours

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  • Free buffet breakfast
  • Free internet


  • Concierge


  • Free buffet breakfast
  • Bar/Lounge


  • Laundry service
  • In-Room Safe
  • Tour desk


  • Free internet


3.3 /5 Overall score

67% Would recommend

  • Amenities: 3/5
  • Cleanliness: 3.3/5
  • Hotel staff: 4.7/5
  • Comfort: 3.3/5
  • Location: 4.7/5
  • Value: 4/5

Doesn't quite reach "You get what you paid for" status

Would not recommend Tue, Sep 3, 2013
We were looking for a hotel in Cartagena's city center and this Hotel Portal de San Diego is ideally located. Originally we were going to pay up and stay at the Sofitel but were swayed by fairly good reviews and a much better price point (~$80). In hindsight we should have booked at Sofitel. San Diego has about 10-12 rooms, half of which are either behind the hotel lobby desk or in front of the dining area on the main floor. We stayed in the room directly behind the front desk. We could hear them and vice versa. Also, cleanliness was an issue: we found what looked to be bloodstains on the sheets after checking in. Aside from the good location, the staff was very friendly and helpful. In conclusion, I wouldn't recommend this hotel but if you are going to book, insist on an upper level room.


Visit the castle in the evening. Be wary of the mud volcano on the outskirts of the city. It is noted in travel books and websites but the pictures are off - the mud levels have fallen by half of what is shown; you have to go down a ladder to get to the mud. Pretty sure the volcano is man made. They put 15+ people in our group which is way too many people for the space.

| New York Couples

2 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 1 /5
  • Hotel staff: 4 /5
  • Comfort: 2 /5
  • Location: 4 /5
  • Value: 2 /5

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Hotel Policies

  • Check-in: 3:00 PM
  • Check-out: 1:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

Choose dates
Rate and special offer based on Check-in: Mar 1, 2016 Check-out: Mar 2, 2016