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Hotel Overview
Room was adequate and staff very
Room was adequate and staff very friendly.
Food at breakfast was sometimes either dried out or cold...
See full review
-
Christina
- Oct 20, 2010
Overall a good hotel in a good
Overall a good hotel in a good location and very good service. Decent prices and modern facilities.
See full review
-
Leigh
- Oct 6, 2010
Shangri-La Golden Flower Hotel Rooms
- Horizon Club Room
- These Horizon Club rooms feature one king size bed and one queen or one double bed and are the largest guestrooms in the city, 42 square meters. These rooms are modern designed rooms with new furniture and carpet and brighter due to the modern lighting above the reading table and bed board. Rooms also include broadband Internet, iron and ironing board, make-up mirror, coffee and tea making facilities, in-room electric safe, and voice mail. Rest room facility includes background music, international brand "L'occitane"
- Deluxe Room
- These rooms feature one king size bed or two double beds and are the largest guestrooms in the city, 42 square meters. These rooms are modern designed rooms with new furniture and carpet and brighter due to the modern lighting above the reading table and bed board. Rooms also include broadband Internet, coffee and tea making facilities, in-room electric safe, and voice mail. Rest room facility includes background music, international brand "Lavender."
- Superior Room
- These rooms feature one king bed or two double beds and are 42 square meters, the largest guestroom in the city. This room features broadband Internet, coffee and tea making facilities, in-room electric safe, voice mail and famous brand amenities of "Lavender" in the rest room.
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Hotel Map
- Area served
- Xian, Shaanxi China
- Nearby airports
- Xianyant International
- Area description
- Located in the east economic development area, 10 minutes drive from the city center, 30 minutes from the Terracotta Warriors Museum, 40 minutes from the international airport and adjacent to the shopping center.
Amenities
- 24 Hour Room Service
- Bar/Lounge
- Barber/Beauty Shop
- Business center
- Concierge
- Conference Facilities
- Currency Exchange
- Doctor on Call
- Elevators
- Fitness center
- Fitness center or spa
- Free parking
- Gift Shop
- Handicapped Rooms/Facilities
- Health Club
- High-speed Internet
- Indoor Pool
- Internet Access
- Laundry Service
- Meeting/Banquet Facilities
- No Smoking Rooms/Facilities
- Pool
- Restaurant
- Room Service
- Safe Deposit Box
- Spa services
- Tour Desk
- Wireless Internet
Meeting facilities
- Meeting Info
- Our ballroom can accommodate up to 600 people for receptions. Divisible into three sections including six additional function rooms with audio-visual, lighting and meeting equipment available and a secretariat room.
Dining
- Lobby Lounge
- A warm and friendly atmosphere with live entertainment makes this the perfect place for a casual business conversation.
- Shang Palace
- Savor a taste of Chinese home-style cooking amid a casual atmosphere.
- Coffee Garden
- Enjoy the offering of Asian, American and European buffets and an easy, laid back ambiance.
- Q Bar
- Feed your soul in our lively eatery which features American meals, memorabilia and music.
Hotel Policies
- Check-in:
- 1400
- Check-out:
- 1200
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
Guest Reviews (12)
Ratings and reviews for Shangri-La Golden Flower Hotel
- All travelers (12) 3.7 / 5
- Business (1) 2 / 5
- Couples (3) 2.3 / 5
- Families (1) 5 / 5
- Singles (1) 4 / 5
- Amenities:
- 3.8
- Room cleanliness:
- 4
- Hotel staff:
- 4.2
- Room comfort:
- 3.8
- Location:
- 3
- Value:
- 3.4
75%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would not recommend
nono
An unforgetable rude service
[...] the hotel staff wasn't friendly either (and we thought this is a five start hotel, ha). It wasn't a pleasant stay at Shangri-La Golden Flower Hotel at all.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 3
- Hotel staff:
- 1
- Room comfort:
- 3
- Location:
- 1
- Value:
- 1
Reviewer score
Would recommend
Christina
Room was adequate and staff very
Room was adequate and staff very friendly. Food at breakfast was sometimes either dried out or cold instead of hot. Very comfortable hotel with adequate services
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- No rating
- Location:
- 3
- Value:
- 3
Reviewer score
Would recommend
Leigh
Overall a good hotel in a good
Overall a good hotel in a good location and very good service. Decent prices and modern facilities.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- No rating
- Location:
- 4
- Value:
- 3
Reviewer score
Would recommend
CJS
Great Hotel, Great Service
As expected from the Shangri-La, excellent service from beginning to end, friendly and attentive staff always ready to help. Because I didn't have a laptop, I had to use the Business Center (although the facility is wireless). The room, while nicely appointed, felt a little old - the amenities could have been a little more modern. The staff speaks fluent English. 2 very good restaurants on site. About 10 minutes from downtwon Xian. Worth staying there. Great Hotel!!!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 3
- Value:
- 5
Dining tip:
In Hotel
The Asian Restaurant has tasty fares.
Reviewer score
Would recommend
wayoutwhereva
Good hotel - Not close to train or plane
Was a great hotel. The lady caught a cold and they had a bell-boy escort us to a pharmacy and purchase something legit (Chinese pharmacies are something else....). She got something good and made a recovery. Thank you for that Shanrgi-La. Hotel was very nice if a bit aged. The bar only stays open to midnight which was a little disappointing. The business center was also closed during the day and located in the Horizon club. My computer never could connect to the Internet in the Lobby/Bar area so I was left having to haul my work between either the Business Center and Horizon club when at the hotel. They still use IE6 as the computer browser (seems to be common in China) which is pretty scary. I've since changed all my passwords upon returning home. Overall the hotel was very nice if there were a couple of personal annoyances. The service was top-notch and the buffet's were above average. The Duty Manager was also very helpful in all ways... there is always someone with very good English around as well even at late hours. The checkout process was "Westerenized".... I can't say the same for all hotels in China. This is a good thing.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 2
- Value:
- 4
Sightseeing tip:
Not Applicable
Take bus 306 to AND from the Terracotta Warriors museum. Stop at the hot springs along the way to tool around. Give it a fully day to view both. Don't forget to visit all of the different dig sites....
Reviewer score
Would recommend
Vera
excellent service - helpful staff
excellent service - helpful staff and the rooms were very clean
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- No rating
- Location:
- 5
- Value:
- 5
Reviewer score
Would not recommend
BC
the good, the bad and the really ugly
First of all, the hotel staff were very friendly. However, the room(even the excutive room) carpet was very dirty. It is definitely not a 5*star hotel. While traveling in Xian, be aware of the "black" color taxi. It is not safe to ride in one and they charge 3 time more than an average "green" color taxi.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 2
- Hotel staff:
- 5
- Room comfort:
- 2
- Location:
- 3
- Value:
- 2
Trip purpose:
Business
Reviewer score
Would not recommend
RB
Disappointing
The location is terrible. That was no surprise, other reviews I've read have noted the same. Unfortunately the service at the hotel made no effort to compensate for that fact. For example, after assuring us otherwise the concierge sent us to a restaurant whose menu didn't have any english translations. Worse, his directions on where to go upon exiting the taxi were unclear, as we later discovered. The hotel felt dirty and dingy; well past its prime and with windows that looked as if they hadn't been cleaned in years. The entire front of the hotel is glass so it was a significant detraction. The level of service in the spa was disappointing. The masseuse was poorly skilled and trained, even for chinese massage. Not to mention she needed to clip her nails. Ouch! I've stayed about 40 nights at Shangri-La hotels over the past 2 years. Normally they are a wondeful refuge. Not so at this location. I would strongly recommend that you look elsewhere.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 3
- Hotel staff:
- 3
- Room comfort:
- 3
- Location:
- 1
- Value:
- 2
Reviewer score
Would recommend
Anonymous
The hotel was very clean and the
The hotel was very clean and the service excellent. The only slight issue was that the rooms were very warm despite turning the thermostat all the way down. Overall very impressed with the hotel and the level of service.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- No rating
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Thomas
Nice hotel
The Shangri-La Golden Flower Hotel was a very comfortable, and roomy hotel. Each night when they turned down the bed they would place a bookmark with nice sayings from the book Lost Horizon on the pillow. We have kept the bookmarks and use them. They remind us of the beautiful times we had in Xi'an and at the hotel. The restaurant's staff was also very helpful and courteous and had great food. The evening buffet was fantastic! They had American as well as Chinese food. The gift shop was more than the normal hotel gift shop. The location is fine but it is too far to walk to the Walled City. Taxi's are cheap and easy to get.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 4
- Value:
- 5
Sightseeing tip:
Short drive from hotel
Get to the Wall early and rent a bike to ride around the Wall.
