City Hotel Xi'an

3 stars
70 South Street, Xian, Xian, 710002
Hotel Overview
Reviewer score
3.0
out of 5
5 reviews
Great hotel for the price.

This hotel is central to the bell tower, drum tower, the Muslim market, and the wall. There are... See full review

  • Anonymous
  • Sep 28, 2010
Great hotel for the price.

This hotel is central to the bell tower, drum tower, the Muslim market, and the wall. There are... See full review

  • Anonymous
  • Sep 28, 2010
Offering warm welcome and comfortable accommodation with outstanding facilities, the City Hotel Xi'an is a prefect place to reside for an enjoyable vacation.

Location
The hotel is located in the centre of the ancient city-Xi'an and is in the busiest section of the commercial centre just beside the well known Bell Tower, Drum Tower and Ancient City Wall.

Rooms
The hotel has 133 comfortable rooms that are elegantly designed and equipped with modern amenities to mak

City Hotel Xi'an Rooms

Standard Room
Room offers two twin beds or a king size bed with 24-hours hot water, center controlled air-condition, ADSL web,Non-smoking room and handicapped room, Mini Bar, Cable TV, IDD/DDD, Hair Dryer, Dry Cleaning and laundry, Shoes Polish, Borrowing things, etc.

Amenities

Dining
Restaurant
Services
Business center
Conference facilities

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Reviewer score 3.5 out of 5
Reviewer score 4.8 out of 5

Hotel Map

34.2574 108.9462
Area served
Xian.
Nearby airports
Xian Xianyang International Airport.
Area description
located in the center of the ancient city-Xi'an,and it'is in the busiest section of the commercial center just beside the well known Bell Tower,Drum Tower and Ancient City Wall.

Hotel Policies

Check-in:
1300
Check-out:
1100

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (5)

Ratings and reviews for City Hotel Xi'an

Overall score

3 / 5
5.01.0
5 out of 5
Amenities:
2.4
Room cleanliness:
3.6
Hotel staff:
2.2
Room comfort:
3.4
Location:
5
Value:
4.2

80% would recommend to a friend.

Sort by:
Review of City Hotel Xi'an

Reviewer score

1
5.01.0
Anonymous
Charlottesville VA
Mar 23, 2011

Bad service; didn't recognize prepayment

Went to Xi'an to see the Terracotta warriors, and thought this place would be a good deal. The location was great - inside the city walls and only about a block from the bell tower.BUT...The hotel did not recognize that we had already paid through [...]. I ended up spending an hour on the phone trying to get a refund before paying the hotel because no one could speak English at the hotel and the manager kept saying they did not have a partnership. That was definitely frustrating.Besides that, I was a little mystified when I requested that they call us a taxi to take us to the train station and we were told to take the bus.The rooms were alright - about what you would expect for the price. The Internet was impossibly slow, but that's been my experience all throughout China.Overall, I would avoid booking this hotel through [...]because you'll have to pay twice or rack up the roaming charges on your phone trying to sort things out. ;-)

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
1
Room comfort:
3
Location:
5
Value:
5
Shopping tip: Short walk from hotel

There's western style shopping all along the street.

Review of City Hotel Xi'an

Reviewer score

4
5.01.0
Anonymous
North Carolina, NC
Sep 28, 2010

Great hotel for the price.

This hotel is central to the bell tower, drum tower, the Muslim market, and the wall. There are several options for Chinese food and western food. All that is within walking distance. The staff was friendly and tried very hard to help us even if they had little English skills. We had to work to get on the internet but it did work. It was not wireless though. There are several stores nearby to get snacks, drinks or forgotten items. This was not the nicest hotel that I have ever stayed at. However, I needed a good hotel at a great price and this hotel offered that. If you are looking to travel cheaply and don't mind a three star then this is a great option. The entrance is down the alley.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
4
Shopping tip: Short walk from hotel

To get to a great shopping area for souvenirs you walk out of the alley that the hotel is in and turn left. Go under the street and turn left again. Walk toward the drum tower or the McDonalds.When you pass the McDonalds you will see the Drum tower to the right. Go around it on the right side and go behind it. There should be a long street with stores straight ahead. Make sure you bargain hard.

Review of City Hotel Xi'an

Reviewer score

4
5.01.0
Anonymous
North Carolina, NC
Sep 28, 2010

Great hotel for the price.

This hotel is central to the bell tower, drum tower, the Muslim market, and the wall. There are several options for Chinese food and western food. All that is within walking distance. The staff was friendly and tried very hard to help us even if they had little English skills. We had to work to get on the internet but it did work. It was not wireless though. There are several stores nearby to get snacks, drinks or forgotten items. This was not the nicest hotel that I have ever stayed at. However, I needed a good hotel at a great price and this hotel offered that. If you are looking to travel cheaply and don't mind a three star then this is a great option. The entrance is down the alley.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
4
Shopping tip: Short walk from hotel

To get to a great shopping area for souvenirs you walk out of the alley that the hotel is in and turn left. Go under the street and turn left again. Walk toward the drum tower or the McDonalds.When you pass the McDonalds you will see the Drum tower to the right. Go around it on the right side and go behind it. There should be a long street with stores straight ahead. Make sure you bargain hard.

Review of City Hotel Xi'an

Reviewer score

3
5.01.0
Anonymous
Macau
Jan 10, 2010

Location, location, location!

I titled my review "Location, location, location!" because this hotel was so convenient...right downtown, close to several sightseeing spots, with several bus stops nearby, and with both a McDonald's and Starbucks located just across the street. Our room was clean, comfortable, and quiet...my only complaint was that the temperature (even with everything turned off) was too hot. On the other hand, I found the front desk staff to be rude, unhelpful, and unfriendly. For example: Despite having my reservation in their computer...a PREPAID reservation I might add...my reservation number, AND my passport, which clearly showed my name exactly as it was in their computer...they were initially not going to let me even check in because I hadn't printed out a copy of my reservation from my computer. I had to threaten to leave before they finally agreed to let me check in. Also, there was no room service (despite there being room service menus in the room), and the hotel restaurant, which was undergoing renovations,had been temporarily moved upstairs...where they served cold coffee (thankfully, there was Starbucks across the street from the hotel). In summary, I thought the hotel itself was very good, but the staff not so great!

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
1
Room comfort:
4
Location:
5
Value:
4
Review of City Hotel Xi'an

Reviewer score

3
5.01.0
Anonymous
Macau
Jan 10, 2010

Location, location, location!

I titled my review "Location, location, location!" because this hotel was so convenient...right downtown, close to several sightseeing spots, with several bus stops nearby, and with both a McDonald's and Starbucks located just across the street. Our room was clean, comfortable, and quiet...my only complaint was that the temperature (even with everything turned off) was too hot. On the other hand, I found the front desk staff to be rude, unhelpful, and unfriendly. For example: Despite having my reservation in their computer...a PREPAID reservation I might add...my reservation number, AND my passport, which clearly showed my name exactly as it was in their computer...they were initially not going to let me even check in because I hadn't printed out a copy of my reservation from my computer. I had to threaten to leave before they finally agreed to let me check in. Also, there was no room service (despite there being room service menus in the room), and the hotel restaurant, which was undergoing renovations,had been temporarily moved upstairs...where they served cold coffee (thankfully, there was Starbucks across the street from the hotel). In summary, I thought the hotel itself was very good, but the staff not so great!

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
1
Room comfort:
4
Location:
5
Value:
4
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