Pan Pacific Suzhou ★★★★★

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Rate based on
Check-in: Feb 15, 2016 Check-out: Feb 16, 2016
4.6 /5
Overall score
Would recommend
Hotel staff:
1 2 3 4 5

Select your room


All 481 guest rooms are endowed with modern facilities and comforts with either a city view or a spectacular view of Panmen scenery. The guest rooms also feature high speed internet access, a work desk station and other conveniences for business and leisure travelers. Opening in January 2010, the four-floor Pacific Club has been designed under the creative eye of the renowned Singapore firm, Palmer & Turner Company. Balancing classical with contemporary design and reflective of the overall theme of the main hotel, the property fuses ancient Chinese aesthetics and traditional Suzhou gardens. Other amenities include Dry cleaning, Ballroom, Barbecue area, Billiards, Lobby, Table tennis, Children's facilities and Reception.


Garden Brasserie
Overlooking the beautifully landscaped greeneries, Garden Brasserie is an all-day-dining restaurant offering a wide selection of Western and Asian dishes in their buffets and ala carte menu Cuisine Type: International Signature Dishes Global Kitchen with International Buffet Dress Code Smart Casual Operating Hours 6:30am - 11pm
AVANTI Italian Kitchen
An award-winning Italian chef brings time-honoured Italian recipes with a modern twist at AVANTI Italian Kitchen. Fresh ingredients and seafood are imported daily to guarantee the quality of your dining experience. Cuisine Type: Italian Signature Dishes Cappesante Scottate con Passata di Porcini e Cialda Di Parmigiano Seared Australian Scallops with Porcini Cream and Parmesan Wafer Tortellini in Brodo Oxtail Consomm with Homemade Tortellini Cannellone, Di Carne e di Magro Cannelloni with Bolognese Mozzarella and Manicotti stuffed with Ricotta and Spinach Saltimbocca di Vitello Alla Romana con Spinaci Saltati Veal Tenderloin Stuffed with Mozzarella, Parma Ham and Sage, Sauted Spinach and Chianti Sauce Dress Code Smart Casual Operating Hours Breakfast: 6:30 - 10:00 Dinner: 18:00 - 22:00 (except Monday)
Hai Tien Lo
For a fine dining experience, Hai Tien Lo features authentic Cantonese-style cuisine, gourmet dim sum and well-known Suzhou specialties. Private dining rooms are available for distinguished occasions as well. Cuisine Type: Cantonese Signature Dishes Double-boiled Bird Nest with Peach Resin Braised Golden Shark's Fin Deep-fried Crispy Pigeon Dress Code Smart Casual Operating Hours Lunch: 11:30am - 2pm Dinner: 5:30pm - 10pm
Garden Lounge
Garden Lounge is an ideal place to relax and unwind, as well as for your social gatherings with an extensive selection of imported wines and draft beers, premium teas and coffee selection. Live band performances are available every night for your enjoyment. Garden lounge serves a wide selection of refreshing light snacks and our signatures cocktails await you, light snacks and various food promotion are available daily and monthly. Cuisine Type: Drinks and snacks Signature Dishes Drinks and snacks

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Guest score 4.4 / 5



  • Free Wi-Fi in Room
  • Airport shuttle
  • Indoor pool
  • No smoking rooms/facilities


  • No smoking rooms/facilities
  • Concierge
  • Elevators


  • Indoor pool
  • Fitness center or spa
  • Fitness Center
  • Tennis


  • Bar/Lounge
  • Restaurant
  • 24 hour room service


  • Business center
  • Laundry service
  • Childcare Service
  • In-Room Safe
  • Tour desk
  • Meeting/Banquet facilities
  • Conference facilities
  • Gift shop
  • Currency exchange


  • Free Wi-Fi in Room


  • Airport shuttle


  • Parking


  • Accessible Rooms/Facilities


4.6 /5 Overall score

100% Would recommend

  • Amenities: 4.4/5
  • Cleanliness: 4.5/5
  • Hotel staff: 4.8/5
  • Comfort: 4.4/5
  • Location: 4.6/5
  • Value: 4.3/5

Good value for the price I paid

Would recommend Fri, Sep 30, 2011
The bath tub is old, need some repair work. In general it is good value. No free internet access in the lobby. Want to charge a lot to use the internet. Staff are all friendly.

| Boston, MA, USA Family

4 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 3 /5
  • Hotel staff: 5 /5
  • Comfort: 3 /5
  • Location: 4 /5
  • Value: 4 /5

Suzhou Splendor

Would recommend Fri, Oct 29, 2010
The Pan Pacific Suzhou is one of the best places I have ever visited and I travel frequently. The facilities are 5 star but the real asset is all of the staff. From the minute we arrived and even after we checked out they went well above the expected to make our stay memorable. I had a minor medical problem and they helped get me an appointment to be seen at a reputable clinic within hours. After we checked out and had difficulty obtaining transportation back to Shanghai (because of train problems no tickets on any train or bus that day) we called and they very quickly arranged for a hire car to drive us back. The next time I am in Shanghai I will definately add a few days in Suzhou so I can enjoy the Pan Pacific again.

| New York City Friends

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

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Hotel Policies

  • Check-in: 2:00 PM
  • Check-out: 12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

Choose dates
Rate based on Check-in: Feb 15, 2016 Check-out: Feb 16, 2016