$87 Avg/night
Rate and special offer based on Check-in: Sep 29, 2014 Check-out: Sep 30, 2014

Pan Pacific Suzhou

5 stars
259 Xin Shi Road, Suzhou, 215007
Hotel Overview
Reviewer score
4.3
out of 5
3 reviews
Suzhou Splendor

The Pan Pacific Suzhou is one of the best places I have ever visited and I travel frequently. The... See full review

  • Anonymous
  • Oct 29, 2010
great hotel with slot of charm

Enjoyed the stay. Great Italian restaurant. Nice location. Very helpful staff. See full review

  • World traveler 1
  • Jan 15, 2012
All 481 guest rooms are endowed with modern facilities and comforts with either a city view or a spectacular view of Panmen scenery. The guest rooms also feature high speed internet access, a work desk station and other conveniences for business and leisure travelers. Opening in January 2010, the four-floor Pacific Club has been designed under the creative eye of the renowned Singapore firm, Palmer & Turner Company. Balancing classical with contemporary design and reflective of the overall theme of the main hotel, the property fuses ancient Chinese aesthetics and traditional Suzhou gardens. Other amenities include Dry cleaning, Ballroom, Barbecue area, Billiards, Lobby, Table tennis, Children's facilities and Reception.

Hotel Map

31.2905 120.6159
Area served
Suzhou.
Nearby airports
Pudong Airport in Shanghai.
Area description
Centrally located in downtown Suzhou, Pan Pacific Suzhou is only one hour away from Shanghai by train or by car on the Hu-ning expressway. Boasting unique Chinese architecture grandeur and exquisite garden and water features, Pan Pacific Suzhou has 481 uniquely designed guestrooms, outstanding restaurants and bars, and state-of-the-art meeting and entertainment facilities. Together with Pan Pacific's renowned personalized service, expect a memorable experience in Suzhou.

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Pan Pacific Suzhou Rooms

Deluxe Room
Deluxe rooms feature distinct interiors with internet access, separate bath and shower facilities. Room Amenities: Security-enhanced key card access High speed internet access IDD telephone Dedicated electrical outlets for PC and telecommunications Mini bar Separate shower and bath Access to swimming pool and health club
Grand Deluxe Room
Grand Deluxe rooms feature distinct interiors with complimentary internet access, separate bath and shower facilities. Room Amenities: Security-enhanced key card access Welcome fruit basket and amenities High speed internet access IDD telephone Dedicated electrical outlets for PC and telecommunications Mini bar Separate shower and bath Access to swimming pool and health club
Pacific Club Room
Pacific Club rooms are newly refurbished, spacious and comfortable with premium amenities, including privileged access to Pacific Lounge. Room Amenities: Security-enhanced key card access Welcome fruit basket and amenities Pacific Club guests can enjoy additional exclusive benefits in Pacific Lounge: Complimentary champagne and wines: 11:00am - 5:00pm Complimentary cocktails: 5:00pm - 8:00pm High speed internet access IDD telephone Dedicated electrical outlets for PC and telecommunications Mini bar Separate shower and bath Access to swimming pool and health club

Amenities

  • WiFi
  • Airport shuttle
  • Indoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Indoor pool
Fitness center or spa
Fitness Center
Tennis
Dining
Bar/Lounge
Restaurant
24 hour room service
Services
Business center
Laundry service
Childcare Service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Conference facilities
Gift shop
Currency exchange
Internet
WiFi
Transportation
Airport shuttle
Parking
Parking
Accessibility
Handicapped rooms/facilities

Dining

Garden Brasserie
Overlooking the beautifully landscaped greeneries, Garden Brasserie is an all-day-dining restaurant offering a wide selection of Western and Asian dishes in their buffets and ala carte menu Cuisine Type: International Signature Dishes Global Kitchen with International Buffet Dress Code Smart Casual Operating Hours 6:30am - 11pm
AVANTI Italian Kitchen
An award-winning Italian chef brings time-honoured Italian recipes with a modern twist at AVANTI Italian Kitchen. Fresh ingredients and seafood are imported daily to guarantee the quality of your dining experience. Cuisine Type: Italian Signature Dishes Cappesante Scottate con Passata di Porcini e Cialda Di Parmigiano Seared Australian Scallops with Porcini Cream and Parmesan Wafer Tortellini in Brodo Oxtail Consomm with Homemade Tortellini Cannellone, Di Carne e di Magro Cannelloni with Bolognese Mozzarella and Manicotti stuffed with Ricotta and Spinach Saltimbocca di Vitello Alla Romana con Spinaci Saltati Veal Tenderloin Stuffed with Mozzarella, Parma Ham and Sage, Sauted Spinach and Chianti Sauce Dress Code Smart Casual Operating Hours Breakfast: 6:30 - 10:00 Dinner: 18:00 - 22:00 (except Monday)
Hai Tien Lo
For a fine dining experience, Hai Tien Lo features authentic Cantonese-style cuisine, gourmet dim sum and well-known Suzhou specialties. Private dining rooms are available for distinguished occasions as well. Cuisine Type: Cantonese Signature Dishes Double-boiled Bird Nest with Peach Resin Braised Golden Shark's Fin Deep-fried Crispy Pigeon Dress Code Smart Casual Operating Hours Lunch: 11:30am - 2pm Dinner: 5:30pm - 10pm
Garden Lounge
Garden Lounge is an ideal place to relax and unwind, as well as for your social gatherings with an extensive selection of imported wines and draft beers, premium teas and coffee selection. Live band performances are available every night for your enjoyment. Garden lounge serves a wide selection of refreshing light snacks and our signatures cocktails await you, light snacks and various food promotion are available daily and monthly. Cuisine Type: Drinks and snacks Signature Dishes Drinks and snacks

Hotel Policies

Check-in:
1400
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (3)

Ratings and reviews for Pan Pacific Suzhou

Overall score

4.3 / 5
5.01.0
3 out of 3
Amenities:
4
Room cleanliness:
3.7
Hotel staff:
4.7
Room comfort:
4
Location:
4.3
Value:
4.3
Sort by:
Review of Pan Pacific Suzhou

Reviewer score

4
5.01.0
World traveler 1
Business
San Diego, CA, USA
Jan 15, 2012

great hotel with slot of charm

Enjoyed the stay. Great Italian restaurant. Nice location. Very helpful staff.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Pan Pacific Suzhou

Reviewer score

4
5.01.0
KengH
Boston, MA, USA
Sep 30, 2011

Good value for the price I paid

The bath tub is old, need some repair work. In general it is good value. No free internet access in the lobby. Want to charge a lot to use the internet. Staff are all friendly.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
5
Room comfort:
3
Location:
4
Value:
4
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Review of Pan Pacific Suzhou

Reviewer score

5
5.01.0
Anonymous
New York City
Oct 29, 2010

Suzhou Splendor

The Pan Pacific Suzhou is one of the best places I have ever visited and I travel frequently. The facilities are 5 star but the real asset is all of the staff. From the minute we arrived and even after we checked out they went well above the expected to make our stay memorable. I had a minor medical problem and they helped get me an appointment to be seen at a reputable clinic within hours. After we checked out and had difficulty obtaining transportation back to Shanghai (because of train problems no tickets on any train or bus that day) we called and they very quickly arranged for a hire car to drive us back. The next time I am in Shanghai I will definately add a few days in Suzhou so I can enjoy the Pan Pacific again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
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