$88 Avg/night
Rate and special offer based on Check-in: Jul 25, 2015 Check-out: Jul 26, 2015

Shangri-La Hotel, Shenzhen

5 stars
View map of East Side, Railway Station, 1002 Jianshe Road, East Side Railway Station, Shenzhen, 518001

Hotel Overview

Reviewer score
3.1
out of 5
8 reviews
GREAT HOTEL

VERY COMFORTABLE AND PERFECT PLACE TO STAY IF YOU'RE IN LUO HU. See full review

  • FOOTWEAR
  • Oct 11, 2014
Great Hotel, bad check in

I liked the hotel , the room and the service. See full review

  • Anonymous
  • Jul 23, 2008
Conveniently located fronting the border with neighboring Hong Kong and the Railway Station, Shangri-La Hotel Shenzhen is a 5-star international class hotel catering to both business and leisure travelers. Legendary service and superior facilities including 522 tastefully appointed guestrooms, wide range of Food & Beverage outlets, comprehensive Business Center, Function Room including a Grand Ballroom, Health Club, Gym and Outdoor Swimming Pool have earned the hotel as Shenzhen's best. Limousine Service Between Hong Kong Chek Lap Kok International Airport and hotel RMB2,000 per car per way Between Shenzhen Bao An International Airport and hotel Buick GL8 RMB530 per car per way Between Shekou Ferry Terminal and hotel RMB400.00 per car per way

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Shangri-La Hotel, Shenzhen Rooms

Deluxe
One king bed or one twin bed, Free In-room Wired Internet and Wi-Fi access, Station/pool view room, coffee maker, in-room safe, mini-bar, hairdryer, bathrobe, large work desk, satellite TV and voice mail.
Superior
One king or one twin bed, Free In-room Wired Internet and Wi-Fi access, city view room, coffee maker, in-room safe, mini-bar, hairdryer, bathrobe, large work desk, voice mail, satellite TV and voice mail.

Amenities

  • Free internet
  • Airport shuttle
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Spa
Dining
Bar/Lounge
Restaurant
24 hour room service
Room service
Services
Business center
Laundry service
Childcare Service
In-Room Safe
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Gift shop
Currency exchange
Internet
Free internet
Transportation
Airport shuttle
Parking
Free parking
Accessibility
Handicapped rooms/facilities
Accessible facilities
Wheel chair access
Accessible parking
Public areas wheelchair accessible for disabled
Wheelchair accessible elevators

Dining

Champs Bar & Grill
Champs Bar & Grill captures the essence of American sports bar with a warm and relaxed ambience. The menu features a range of authentic American comfort food.
360 Bar, Restaurant & Lounge
360 Bar, Restaurant & Lounge features contemporary styling and spectacular views from the hotel's 31st and 32nd floors. Prime steaks and a wide collection of wines are served in the restaurant.
Coffee Garden
International and Asian Buffet and A la Carte
Shang Palace
Dim Sum and Chinese Cuisine

Meeting facilities

Meeting Info
The elegant Grand Ballroom can accommodate up to 1,500 guests for a cocktail reception or 600 persons in classroom style seating. In addition to state-of-the-art audio-visual equipment, a range of modern business facilities is on offer. There are also 7 smaller meeting rooms available for breakout sessions.

Hotel Policies

Check-in:
2:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

Ratings and reviews for Shangri-La Hotel, Shenzhen

Overall score

3.1 / 5
5.01.0
8 out of 8
Amenities:
3.4
Cleanliness:
3.9
Hotel staff:
3.8
Comfort:
3.5
Location:
4.8
Value:
3.4

62% would recommend to a friend.

Sort by:
Review of Shangri-La Hotel, Shenzhen

Reviewer score

5
5.01.0
FOOTWEAR
Business
NEW YORK, NY
Oct 11, 2014

GREAT HOTEL

VERY COMFORTABLE AND PERFECT PLACE TO STAY IF YOU'RE IN LUO HU.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Shangri-La Hotel, Shenzhen

Reviewer score

4
5.01.0
Super fx
Business
San Francisco, CA.
Dec 8, 2013

Pretty Good

I enjoyed my stay. The value to cost ratio was excellent. I would go there again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

Review of Shangri-La Hotel, Shenzhen

Reviewer score

4
5.01.0
c102250
Business
Hong Kong
Aug 23, 2013

like home

To stay at the Shangri-La ShenZhen is like to stay in hom plus all the pamper that you can imagine. I really like this place. Thanks to the horizon staff,they are superb.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Short walk from hotel

try the horizon club, few bucks more but you will be pamper like a baby

Review of Shangri-La Hotel, Shenzhen

Reviewer score

3
5.01.0
piranha
Business
Ohio, USA
Oct 20, 2011

Not a five star, but ok

When you consider the location is directly across from the the szx railway station, it's a good value for under $220 a night. If you pay more than that, you will be disappointed with the rooms and cleanliness. It's an older hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
5
Value:
3
Trip purpose:

Business

Review of Shangri-La Hotel, Shenzhen

Reviewer score

1
5.01.0
Anonymous
Business
NY USA
Sep 7, 2010

STOP!! DO NOT BOOK THIS HOTEL!

Ok so I stayed at this Hotel before about a year ago and at the time I absolutely loved it, but after leaving today lets just say I am happy to be out! The lobby walls look to be falling apart, they tried sticking me in lesser room that I paid for, the new room was the same with only a better TV and A/C so I just dealt with it. This hotel use to feel like 5 stars but now its more like 2 stars with 5 star prices. At breakfast buffet they rush you out and even throw away your food when you go up to grab a drinkm I actually had to yell this morning for them not to do it a 3rd time. Did I mention on my check out they insisted on me using their shuttle to HK airport where I was taken into a second hotel and swpped into another van so fast I left my phone in th first one never to see it again, and I had to scream at the driver, his company and Shangri la to finally check 3hrs after the fact. Lets just say the 1 and only thing good about this hotel is a champs bar and grill and even that is compeltely limited. I WILL NEVER stay here again, EVEN if they offered it for FREE!!!! If your a civilized person you would not want to stay here!

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
2
Comfort:
3
Location:
5
Value:
1
Trip purpose:

Business

Review of Shangri-La Hotel, Shenzhen

Reviewer score

1
5.01.0
Anonymous
Business
NY USA
Sep 7, 2010

STOP!! DO NOT BOOK THIS HOTEL!

Ok so I stayed at this Hotel before about a year ago and at the time I absolutely loved it, but after leaving today lets just say I am happy to be out! The lobby walls look to be falling apart, they tried sticking me in lesser room that I paid for, the new room was the same with only a better TV and A/C so I just dealt with it. This hotel use to feel like 5 stars but now its more like 2 stars with 5 star prices. At breakfast buffet they rush you out and even throw away your food when you go up to grab a drinkm I actually had to yell this morning for them not to do it a 3rd time. Did I mention on my check out they insisted on me using their shuttle to HK airport where I was taken into a second hotel and swpped into another van so fast I left my phone in th first one never to see it again, and I had to scream at the driver, his company and Shangri la to finally check 3hrs after the fact. Lets just say the 1 and only thing good about this hotel is a champs bar and grill and even that is compeltely limited. I WILL NEVER stay here again, EVEN if they offered it for FREE!!!! If your a civilized person you would not want to stay here!

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
2
Comfort:
3
Location:
5
Value:
1
Trip purpose:

Business

Review of Shangri-La Hotel, Shenzhen

Reviewer score

2
5.01.0
Anonymous
Business
USA
Nov 19, 2008

Needs remodeling

When you stay at this hotel, you get the impression that you are in the early nineties. The decor is from that era and it is in desperate need of remodeling. The carpet in the room is old and you do not want to go around it barefooted. The staff is somewhat friendly, that is about the only good thing that I have to say about this hotel, aside from its location (next to the train station to go to Hong Kong) and decent recently remodeled restaurant in the second floor. If you want to buy knockoffs, the stores are in a building that is a 5 minute walk from the hotel, next to the train station.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
4
Hotel staff:
4
Comfort:
1
Location:
4
Value:
3
Trip purpose:

Business

Shopping tip: Short walk from hotel

Counterfeit items are a 5 minute walk from this hotel.

Review of Shangri-La Hotel, Shenzhen

Reviewer score

5
5.01.0
Anonymous
Business
Boca Raton, FL
Jul 23, 2008

Great Hotel, bad check in

I liked the hotel , the room and the service.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Shopping tip: Short walk from hotel

There is a nice mall very close to the hotel. There is a WalMart and there is a great resturant with excellent Pekin Duck at the Laurel resturant

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