This Novotel does not live up to the brand. The staff's English is terrible. When you go to a... See full review
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Dec 6, 2012
Novotel Shenzhen Bauhinia is a 4 star hotel just 5km from the central business district of Shenzhen and just 1.5km from the Shenzhen High Tech Industrial Park. Novotel Shenzhen Bauhinia is well equipped for business travellers with WiFi Internet access,abusiness lounge and eight meeting rooms ideal for conferences and seminars. Enjoy delicious Western or Chinese cuisine at the two restaurants, a relaxing drink in the bar, a game of tennis or swim in the outdoor pool. Onsite parking available.
SZX, (SZX), 22.00, KM, NW;
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No smoking rooms/facilities
No smoking rooms/facilities
Fitness center or spa
24 hour front desk
Express check in
Car rental desk
Doctor on call
Audio visual equipment
AM/FM alarm clock
Hairdryer in room
Sprinklers in rooms
Enjoy your meal or drink at our Western Restaurant where high quality and sumptuous variety of cuisines will tantalize your taste buds. Our serene and charming garden environment provides the ideal setting for your undescribable experience.
GOLDEN GALA RESTAURANT
The restaurant is open mainly for lunch and dinner with high quality Cantonese cuisine
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
This Novotel does not live up to the brand. The staff's English is terrible. When you go to a western branded hotel, you expect a decent level of English. I arrived with my another person-we had reserved two rooms. We handed our passports to the
front desk clerk. He fumbled around and did not have a clue as to what he was doing. He finally handed me the room key. I asked him why he only gave me one room when we had two reserved. He just assumed that we (two males) were sharing a room. He never bothered to ask. Seems like the front desk people never got ANY training. The service was TERRIBLE. You expect a certain level at a Novotel and this was not even close.