Nightly rates from $98
Rate based on Check-in: Jun 16, 2012 Check-out: Jun 17, 2012
Hotel Overview
Reviewer score
4.6
out of 5
15 reviews
very clean hotel with good checkin

very clean hotel with good checkin service and secure car access. See full review

  • Douglas
  • Jun 8, 2011
Stayed two nights here and overall

Stayed two nights here and overall it was a good experience. The carpet in the room was very dirty... See full review

  • Anonymous
  • Dec 25, 2010
Grand Mercure Oriental Ginza is located in the Futian business district, next to the Zhuzilin Metro Station. The hotel features 481 rooms with a choice of bay or mountain views, five restaurants, five bars, an indoor heated swimming pool, and a gym. It takes only 20 minutes from Shenzhen Airport and Lowu Railway Station, and 15 minutes to the port of Huanggang and Shenzhen Convention and Exhibition Centre. The state of the art conference facilities are the ideal meeting venue for up to 400 delegates.

Grand Mercure Oriental Ginza Shenzhen Rooms

2 Sg beds Dlx
Deluxe 2 Single Beds Room. The Deluxe Room features lovely bay views and extra space, along with a complimentary broadband internet and complimentary mineral water and newspaper each day. Up to 3 adults or 2 adults and 1 child.
1 Qn bed Dlx
Deluxe 1 Queen Bed Room. The Deluxe Room features lovely bay views and extra space, along with a kitchenette with cooktop, complimentary broadband internet and complimentary mineral water and newspaper each day. Up to 3 adults and 1 child
1 Qn bed Sup
Superior 1 Queen Bed Room. Check in to the Superior Room for delightful mountain views and modern comfort. It offers complimentary broadband internet plus complimentary mineral water and newspaper each day. No rollaway allowed. Up to 2 adults
2 Sg beds Sup
Superior 2 Single Beds Room. Check in to the Superior Room for delightful mountain views and modern comfort. It offers complimentary broadband internet plus complimentary mineral water and newspaper each day. No rollaway allowed. Up to 2 adults
1 Qn bed Exec
Executive Superior 1 Queen Bed Room. Stay in exclusive style in the Executive Room. It offers Executive Floor privileges including free soft drinks, free tea and coffee in Sky Lounge and food discounts, plus delightful mountain views. Up to 2 adults and
2 Sg beds Dlx Exec F
Executive Superior 2 Single Beds Room. Stay in exclusive style in the Executive Room. It offers Executive Floor privileges including free soft drinks, free tea and coffee, breakfast in the Sky Lounge Bar and food discounts, plus delightful mountain view

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Hotel Map

Nearby airports
SZX, (SZX), 35.00, KM, NW;
Area description
Downtown

Amenities

  • 24 Hour Front Desk
  • Accessible facilities
  • Air Conditioned
  • Airline Desk
  • AM/FM Alarm Clock
  • ATM/Cash Machine
  • Audio Visual Equipment
  • Babysitting/Child services
  • Bar/Lounge
  • Barber/Beauty Shop
  • Bath Tub
  • Bus Parking
  • Business center
  • Car Rental Desk
  • Coffee Maker in Room
  • Coffee Shop
  • Computer Rental
  • Concierge
  • Concierge Desk
  • Cribs Available
  • Currency Exchange
  • Doctor on Call
  • Elevators
  • Express Check In
  • Express Checkout
  • FAX
  • Fitness center
  • Fitness center or spa
  • Florist
  • Free Newspaper
  • Hairdryer in Room
  • Heated Pool
  • Indoor Parking
  • Indoor Pool
  • Internet Access
  • Kitchen
  • Meeting/Banquet Facilities
  • Mini Bar
  • Multilingual
  • No Smoking Rooms/Facilities
  • Overhead Projector
  • Parking
  • Pool
  • Porters
  • Restaurant
  • Room Service
  • Safe
  • Safe Deposit Box
  • Satellite TV
  • Sauna
  • Secretarial Service
  • Security
  • Shower
  • Sprinklers In Rooms
  • Television with Cable
  • TV
  • Wake-up Service

Dining

COFFEE SHOP
Coffee Shop brings you a wide range of buffet breakfast, lunch and dinner, and an international a la carte menu. There is a fabulous piano performance at night.
GARDEN BBQ LOUNGE
Weekdays: BBQ: 7 pm to 10 pm; Lounge: 6 pm to 11pm. Weekends and Official Holidays: BBQ: 11 am to 2 pm and 7 pm to 10 pm; Lounge: 6 pm to 11 pm
KENZO TEPPANYAKI
Located in the cozy Executive Lounge, providing epicurean guests with an authentic taste of Japanese cuisine, and offering a wide range of a la carte menu and set dinners.
EXECUTIVE BAR
Wind down over a cocktail and be entertained by live music whilst enjoying the scenic views over the dazzling city. Or enjoy a wide selection of fine wines and cigars
GARDEN BBQ LOUNGE
BBQ: 7 pm to 10 pm; Lounge: 6 pm to 11 pm
LOBBY BAR
Serving classic cocktails, your favorite beers, and wines from around the world. Join us everyday for our popular high tea with specialty teas, espresso coffee, cakes, pastries, and scones, plus delicious sandwiches. Live music is performed in the evening

Hotel Policies

Check-in:
02:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (15)

Ratings and reviews for Grand Mercure Oriental Ginza Shenzhen

Overall score

4.6 / 5
15 out of 15
Amenities:
4.3
Room cleanliness:
4.4
Hotel staff:
4.4
Room comfort:
4.5
Location:
4.3
Value:
3.8

93% would recommend to a friend.

Sort by:
Review this hotel
Review of Grand Mercure Oriental Ginza Shenzhen

Reviewer score

5
Douglas
Not Provided
Jun 8, 2011

very clean hotel with good checkin

very clean hotel with good checkin service and secure car access.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
No rating
Location:
4
Value:
4
Review of Grand Mercure Oriental Ginza Shenzhen

Reviewer score

4
Anonymous
Not Provided
Dec 25, 2010

Stayed two nights here and overall

Stayed two nights here and overall it was a good experience. The carpet in the room was very dirty and some staff could not speak English, which e was disappointing. But overall it was a good experience and I would come back.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
4
Room comfort:
No rating
Location:
4
Value:
4
Review of Grand Mercure Oriental Ginza Shenzhen

Reviewer score

5
Ian
Not Provided
Nov 4, 2010

Very conveniently located right

Very conveniently located right by the subway. The staff were very friendly and helpful.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
No rating
Location:
5
Value:
4
Review of Grand Mercure Oriental Ginza Shenzhen

Reviewer score

5
Matt
Business
Phoenix, AZ
Oct 18, 2010

Amazing!!

Amazing in every way. Couldn't have been any better.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Grand Mercure Oriental Ginza Shenzhen

Reviewer score

5
Bruce
Not Provided
Apr 24, 2010

you could not find better staff

you could not find better staff in any hotel in hte world than here. All very eager to assist.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
No rating
Location:
4
Value:
4
Review of Grand Mercure Oriental Ginza Shenzhen

Reviewer score

5
Raisa
Not Provided
Apr 23, 2010

Very Nice Hotel! Great prices

Very Nice Hotel! Great prices and location - saved $$ comparing to the nearest hotels. People speak great english and very helpfull - ask for Clinton - the person who do everything for you!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
No rating
Location:
5
Value:
5
Review of Grand Mercure Oriental Ginza Shenzhen

Reviewer score

3
Lisa
Business
Seattle
Nov 30, 2009

Nice hotel and so it seems..

I arrived at Shenzhen at this grand hotel and expecting a first class service... the receptionist who checked us in is sulky unlike the usual smiley face I expect from a hotel at this scale. I was tired after all the travel and am just looking for some easy check in.. she then put us in a smelly room(smoke)eventhough we have requested for a non-smoking room. Furthermore, the aircondition in our room is not working and it is more comfortable in the hall way than the room. The next day we upgraded our room to a bigger and nicer non-smoking room. Everything seems nice until we settled in- NO air-conditioner either!!! I hope they pay more attention to the comfort of the guests afterall it is Southern China. I cannot imagine if we were to be there in the summer. All said, however I have to compliment on the food in the Monsoon restaurant in the lobby. It is quite nice and reasonable, staffs are not attentive and nevertherless brought us the delicious food which is in my opinion nicer than other restaurants around the hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
3
Value:
3
Trip purpose:

Business

Review of Grand Mercure Oriental Ginza Shenzhen

Reviewer score

5
Anonymous
Not Provided
May 2, 2009

Beautiful hotel - recommend! Heads

Beautiful hotel - recommend! Heads up, however, that the location is a bit off the beaten path. It is great, though, for those wanting a place near the airport (~30 mins).

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
No rating
Location:
3
Value:
4
Review of Grand Mercure Oriental Ginza Shenzhen

Reviewer score

5
Anonymous
Not Provided
Apr 8, 2009

Easy to access location right

Easy to access location right at the mouth of the subway station. Service is excellent, buffet breakfast was very good and low cost. Swimming pool was good.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
No rating
Location:
5
Value:
4
Review of Grand Mercure Oriental Ginza Shenzhen

Reviewer score

4
Anonymous
Not Provided
May 30, 2011

本人在2011.05.23入住的1333號房,房內設備及隔音

本人在2011.05.23入住的1333號房,房內設備及隔音有點差.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
No rating
Location:
4
Value:
3
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