Regency Hotel Shantou

5 stars
Jinsha Road East, Shantou, Shantou, 515041
Hotel Overview
Reviewer score
1.0
out of 5
2 reviews
5 Star, not by a long shot

The Regency Hotel in Shantou takes the prize as the worst 5 star hotel I've ever seen. To start,... See full review

  • Anonymous
  • Nov 22, 2010
5 Star, not by a long shot

The Regency Hotel in Shantou takes the prize as the worst 5 star hotel I've ever seen. To start,... See full review

  • Anonymous
  • Nov 22, 2010
To experience the perfect blend of comfort and elegance in a warm atmosphere, the Regency Hotel provides the ideal environment for both business and leisure travellers.

Location
This welcoming and discreet hotel is supremely positioned at Jinsha Road East Shantou enabling good accessibility to almost all the spectacular landmarks of the city.

Rooms
All the accommodation units in this hotel are stylishly decorated and are perfectly designed with sophisticated amenities.

Regency Hotel Shantou Rooms

Superior Room
Room offers a double bed or two twin beds with air conditioning, bathrobe, bathroom amenities, cable/satellite TV, disabled facilities, ensuite/private bathroom, hairdryer, internet access, iron/ironing board, kettle, laundry service, mini bar, refrigerator, room service, safe in room and telephone.
Deluxe Room
Room offers a double bed or two twin beds with air conditioning, bathrobe, bathroom amenities, cable/satellite TV, disabled facilities, ensuite/private bathroom, hairdryer, internet access, iron/ironing board, kettle, laundry service, mini bar, refrigerator, room service, safe in room and telephone.

Amenities

  • Pool
Activities
Pool
Dining
Restaurant
Room service
Services
Business center
Conference facilities

Hotel Map

23.3661 116.748
Area served
Shantou.
Nearby airports
Shantou Waisha International Airport.
Area description
Shantou.

Hotel Policies

Check-in:
1300
Check-out:
1100

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (2)

Ratings and reviews for Regency Hotel Shantou

Overall score

1 / 5
5.01.0
2 out of 2
Amenities:
2
Room cleanliness:
2
Hotel staff:
1
Room comfort:
1
Location:
3
Value:
3
Sort by:
Review of Regency Hotel Shantou

Reviewer score

1
5.01.0
Anonymous
Business
sf, ca
Nov 22, 2010

5 Star, not by a long shot

The Regency Hotel in Shantou takes the prize as the worst 5 star hotel I've ever seen. To start, they couldn't find my Orbtiz reservation, were unwilling to try to contact [...], and then elected to charge me twice for the room. On top of that the non-smoking rooms were filled with foul smelling smoke. The non-smoking rooms had non-smoking signs but still came equipped with ash trays and matches, not really sure what message they were sending. If you are expecting to watch anything except the news in Chinese, you'll be disappointed. None of the English movie channels worked. In addition, the internet access was unreliable despite the efforts of their very slow maintenance team to fix the problem. With all the time to kill, I elected to have a massage at the hotel. The staff was completely disorganized and will simply ignore you. Then after saying something someone finally helped me. Despite my request for a regular massage the staff then proceeded to line up 12 girls and attempt to up sell their main service which is prostitution. After threatening to walk out, I finally got a normal massage. I have to say that if you decide to bring a family, be careful. Don't expect good service from the staff, or any service for that matter.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
1
Room comfort:
1
Location:
3
Value:
3
Trip purpose:

Business

Review of Regency Hotel Shantou

Reviewer score

1
5.01.0
Anonymous
Business
sf, ca
Nov 22, 2010

5 Star, not by a long shot

The Regency Hotel in Shantou takes the prize as the worst 5 star hotel I've ever seen. To start, they couldn't find my Orbtiz reservation, were unwilling to try to contact [...], and then elected to charge me twice for the room. On top of that the non-smoking rooms were filled with foul smelling smoke. The non-smoking rooms had non-smoking signs but still came equipped with ash trays and matches, not really sure what message they were sending. If you are expecting to watch anything except the news in Chinese, you'll be disappointed. None of the English movie channels worked. In addition, the internet access was unreliable despite the efforts of their very slow maintenance team to fix the problem. With all the time to kill, I elected to have a massage at the hotel. The staff was completely disorganized and will simply ignore you. Then after saying something someone finally helped me. Despite my request for a regular massage the staff then proceeded to line up 12 girls and attempt to up sell their main service which is prostitution. After threatening to walk out, I finally got a normal massage. I have to say that if you decide to bring a family, be careful. Don't expect good service from the staff, or any service for that matter.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
1
Room comfort:
1
Location:
3
Value:
3
Trip purpose:

Business

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