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Hotel Overview
Check-in staff are not very friendly,
Check-in staff are not very friendly, made me feel like I wasn't welcome. Room size was ok,...
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-
Alan
- May 16, 2011
Hotel staff not very friendly
Hotel staff not very friendly or helpful. We had booked and paid for a Deluxe King City View - 1...
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-
Anonymous
- Oct 23, 2010
Zhongfu Grand Hotel, as one of chain property right hotel, was formally opened in October 2002. Zhongfu Grand Hotel neighbors "No. 1 Street of China"-Walking Street in Nanjing Road, where the traffic is very convenient and it is all within 15-minute walking distance to these key scenic spots such as Waitan, Yu Garden City God Temple, Municipal Museum, Grand Theatre, shopping street in Huaihai Road, etc., and it only takes 10 minutes to Shanghai New Railway Station by driving, and it only needs 20 minutes to Hongqiao International Airport by driving.
Zhongfu Grand Hotel set small commercial centers, flower shop and underground parking lot internally, and has 520 guest rooms equipped with complete facilities, broadband network interface, satellite television receiving, and installed with single-row independent-wind pipe air conditioner which is safe and healthy, as well as furnished with microwave oven, showing elegant and practical home arrangement and prominent style as "Fashion and Elegant", which is the ideal place for businessmen and travelers as well as gens to accommodate.
Charms Hotel Shanghai Rooms
- SUPERIOR-ROOM
- Room with one king size bed((1.5m*2.0m)includes Air conditioning, Heating, Refrigerator, Alarm clock, Internet access, Room service, Balcony / Terrace, Iron / Ironing board, Bathrobe, Shared bathroom, Bathroom amenities, Kettle, Shaver in bathroom, Cable / Satellite TV, Tea and coffee making facilities, Laundry service, Telephone, Microwave oven, Color TV, Mini bar, Modem / data port connection, Disabled facilities, Non-smoking rooms, Voicemail, Ensuite / Private bathroom, Hairdryer.
- SUPERIOR-ROOM
- Room with two single beds(1.2m*2.0m) includes bed((1.5m*2.0m)includes Air conditioning, Heating, Refrigerator, Alarm clock, Internet access, Room service, Balcony / Terrace, Iron / Ironing board, Bathrobe, Shared bathroom, Bathroom amenities, Kettle, Shaver in bathroom, Cable / Satellite TV, Tea and coffee making facilities, Laundry service, Telephone, Microwave oven, Color TV, Mini bar, Modem / data port connection, Disabled facilities, Non-smoking rooms, Voicemail, Ensuite / Private bathroom, Hairdryer.
- DELUXE-ROOM
- Room with two single beds(1.2m*2.0m) includes bed((1.5m*2.0m)includes Air conditioning, Heating, Refrigerator, Alarm clock, Internet access, Room service, Balcony / Terrace, Iron / Ironing board, Bathrobe, Shared bathroom, Bathroom amenities, Kettle, Shaver in bathroom, Cable / Satellite TV, Tea and coffee making facilities, Laundry service, Telephone, Microwave oven, Color TV, Mini bar, Modem / data port connection, Disabled facilities, Non-smoking rooms, Voicemail, Ensuite / Private bathroom, Hairdryer.
Hotel Map
- Area served
- Shanghai.
- Nearby airports
- Hongqiao International Airport
- Area description
- Zhongfu Grand Hotel neighbors "No. 1 Street of China"-Walking Street in Nanjing Road, where the traffic is very convenient and it is all within 15-minute walking distance to these key scenic spots such as Waitan, Yu Garden City God Temple, Municipal Museum, Grand Theatre, shopping street in Huaihai Road, etc., and it only takes 10 minutes to Shanghai New Railway Station by driving, and it only needs 20 minutes to Hongqiao International Airport by driving.
Amenities
- Business center
- Concierge
- Conference Facilities
- Exercise Gym
- Fitness center
- Handicapped Rooms/Facilities
- Health Club
- High-speed Internet
- Internet Access
- Meeting/Banquet Facilities
- Restaurant
- Room Service
- Wireless Internet
Hotel Policies
- Check-in:
- 1200
- Check-out:
- 1200
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
Guest Reviews (17)
Ratings and reviews for Charms Hotel Shanghai
- All travelers (17) 3.9 / 5
- Couples (1) 4 / 5
- Singles (1) 2 / 5
- Amenities:
- 3.2
- Room cleanliness:
- 3.6
- Hotel staff:
- 3.1
- Room comfort:
- 3
- Location:
- 4.6
- Value:
- 3.5
94%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
Alan
Check-in staff are not very friendly,
Check-in staff are not very friendly, made me feel like I wasn't welcome. Room size was ok, bathroom and shower were a bit old and didn't look too clean. One plus was the airconditioning was ice cold. Good location just off Nanjing road but watchout for touts who grab you as you leave the hotel offering 'massage'. Good value hotel if you want to stay near Nanjing road but I would prefer to stay at a better hotel elsewhere and take subway instead. Wouldn't stay here again
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 2
- Room comfort:
- No rating
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
Anonymous
Great location - right next to
Great location - right next to Nanjing Road walking section, Giordano just across the road, no hesitation in staying there again
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- No rating
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Anonymous
Hotel staff not very friendly
Hotel staff not very friendly or helpful. We had booked and paid for a Deluxe King City View - 1 King Bed. We were put into a room which had a Queen sized bed. Our friend travelling with us also had booked a Deluxe King City View (throught Hotel Club) and he did have a King sized bed. When we asked at reception they insisted that beds were the same size and would do nothing to help. The beds were of course different and we measured them to be sure. I always endeavour to book a King sized bed as my husband is quite tall. I tried to show them the Confirmation Voucher but they weren't interested. We also tried to get some info about expo, river cruises etc and no-one was interested in helping. I did not enjoy staying at this hotel at all and will never recommend it to anyone. I believe the Charms was one of your recommended hotels.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 3
- Hotel staff:
- 3
- Room comfort:
- No rating
- Location:
- 4
- Value:
- 3
Reviewer score
Would recommend
Graham
This hotel is in a fantastic location
This hotel is in a fantastic location just behind Nanjing Road. The room was fine - we were offered the choice of non-smoking. Service was great - there were no people annoyingly opening and closing doors for us - but provided assistance when requested.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- No rating
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Thierry
I am living in this hotel every
I am living in this hotel every time I am going to Shanghai. the location is very central near Nanjing Road with all facilities. Fitness room is small but I can find the minimum I need. Price is ok. Sometimes restaurant noisy during diner due to mainy events.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 3
- Room comfort:
- No rating
- Location:
- 5
- Value:
- 3
Reviewer score
Would not recommend
Catirefl
Not a good Option
At the checking I have had already experienced the Nightmare I was going to have. Lack of customer service was noticed inmediately. Hotel was very noisy not only by the traffic along the road but also with every closing door near by the room. I was very dissapointed that i had to check out earlier to a different hotel. Btw, I am not a feedback person but i had the need to express my disatisfaction.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 2
- Room cleanliness:
- 3
- Hotel staff:
- 2
- Room comfort:
- 2
- Location:
- 3
- Value:
- 2
Reviewer score
Would recommend
Willie
Outstanding location for its price
Average size rooms, comfortable enough and clean. The location, near the Bund and close to Nanjing Rd. and People's Square is unbeatable. The area is noise due to the traffic, as any other street in downtown Shanghai, and the hotel can't help on that. If you are loking for an acceptable hotel, well located and cheap, this is the choice.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 3
- Room comfort:
- 4
- Location:
- 5
- Value:
- 5
Nightlife tip:
Short walk from hotel
Nanjing Rd. With its shops, restaurants and both day and nightlife.
Reviewer score
Would recommend
Thierry
Every time I am going in Shanghai,
Every time I am going in Shanghai, I am booking this hotel. Near famous Nanjing Road and shopping street area. Good ratio quality price
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- No rating
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
Keng
air conditional break down in
air conditional break down in midnight, it comes very noisy and i have to switch it off.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 1
- Room cleanliness:
- 3
- Hotel staff:
- 2
- Room comfort:
- No rating
- Location:
- 5
- Value:
- 3
Reviewer score
Would recommend
CHIA-YU
酒店的位置相當相當的好，樓下買東西吃東西皆是相當方便，房間不
酒店的位置相當相當的好，樓下買東西吃東西皆是相當方便，房間不大，但舒適度ok，缺點是櫃檯服務人員態度不是很好，臉都臭臭的
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 3
- Room comfort:
- No rating
- Location:
- 5
- Value:
- 4
