$54 Avg/night
Rate and special offer based on Check-in: Jul 22, 2014 Check-out: Jul 25, 2014

West Lake Hillview International Hotel Hangzhou

5 stars
37 Lianhuafeng Road, Hangzhou, Hangzhou, 310002
Hotel Overview
Reviewer score
3.0
out of 5
6 reviews
MORE THAN EXPECTED

it was really beautiful staying on this hotel , the only thing is the breakfast was almost prepared... See full review

  • ALSALMAN
  • Feb 4, 2012
Need to know language

Hotel staff took 20 minutes to find and confirm the booking, They did not had no knowledge of the... See full review

  • Busy Travellers
  • Nov 4, 2010
Combining exceptional location and welcoming atmosphere, this property is an ideal place for a splendid vacation in Hangzhou.

Location
Immersed in greenery and surrounded by hills, the West Lake Hillview International Hotel is located just 7 minutes walk from the West Lake and 10 minutes drive from Hangzhou Railway Station, while the Hangzhou Xiaoshan International Airport is 30 kilometres away. The Leifang Pagoda, China National Silk Museum and Song Dynasty Guanyao Periods Site ar

West Lake Hillview International Hotel Hangzhou Rooms

Garden View Room
The bedding option for the room is one king size bed or two single bed which includes basic amenities.
Superior Hill View Room
The bedding option for the room is one king size bed or two single bed which includes basic amenities.
Exective Hill View Room
The bedding option for the room is one king size bed or two single bed which includes basic amenities.

Amenities

Dining
Restaurant
Services
Conference facilities

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Hotel Map

30.2204 120.1479
Area served
Hangzhou
Nearby airports
Hangzhou Xiaoshan International Airport.
Area description
Immersed in greenery and surrounded by hills, the West Lake Hillview International Hotel is located just 7 minutes walk from the West Lake and 10 minutes drive from Hangzhou Railway Station, while the Hangzhou Xiaoshan International Airport is 30 kilometres away.

Hotel Policies

Check-in:
1300
Check-out:
1100

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (6)

Ratings and reviews for West Lake Hillview International Hotel Hangzhou

Overall score

3 / 5
5.01.0
6 out of 6
Amenities:
4
Room cleanliness:
4
Hotel staff:
2.3
Room comfort:
3.3
Location:
3.7
Value:
3.7

50% would recommend to a friend.

Sort by:
Review of West Lake Hillview International Hotel Hangzhou

Reviewer score

1
5.01.0
MZUS
Business
San Jose
Feb 27, 2014

Disaster - don't go there

I arrived the hotel late evening, although I had a booked confirmation they didn't not have me on files, I had to beg and plead to get a room. The staff doesn't know one word in English, and was not able to help. I went in the morning to the gym (in another building), all the building was power off and I had to search in the dark. When I got back to the room, there was not boy water ! No hot water !!!!!!!! Restaurant served terrible food Don't go there, sleep in a car if you have to, it would be much better

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
3
Hotel staff:
1
Room comfort:
3
Location:
3
Value:
1
Trip purpose:

Business

Review of West Lake Hillview International Hotel Hangzhou

Reviewer score

5
5.01.0
ALSALMAN
Bahrain
Feb 4, 2012

MORE THAN EXPECTED

it was really beautiful staying on this hotel , the only thing is the breakfast was almost prepared for Chinese " Chinese food" , others was really great. for sure when i come back i will stay in it again .

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of West Lake Hillview International Hotel Hangzhou

Reviewer score

4
5.01.0
Busy Travellers
Business
Chicago , IL
Nov 4, 2010

Need to know language

Hotel staff took 20 minutes to find and confirm the booking, They did not had no knowledge of the reservation, Do not speak English, Besides showing them the reservation confirmation there was nothing we could do, Checking was very frustrating/After that it was beauiful.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

Review of West Lake Hillview International Hotel Hangzhou

Reviewer score

4
5.01.0
Busy Travellers
Business
Chicago , IL
Nov 4, 2010

Need to know language

Hotel staff took 20 minutes to find and confirm the booking, They did not had no knowledge of the reservation, Do not speak English, Besides showing them the reservation confirmation there was nothing we could do, Checking was very frustrating/After that it was beauiful.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

Review of West Lake Hillview International Hotel Hangzhou

Reviewer score

2
5.01.0
Anonymous
Yorktown, VA
Jun 28, 2010

THE GOOD, THE BAD, AND THE UGLY

THE BAD: We booked the room understanding that we were getting twin beds. We were told there were no twin beds available and we would have to accept one king bed. After several discussions and no way of finding an alternate hotel my 32 year old daughter and I agreed to share a bed. Then we were told that the credit card that [...] accepted to book the room was not accepted and had to be deleted and another used. Asked for toilet paper since there was only a small amount in room. Didn't receive any until the next morning when I physically brought a maid in to show that we were using their kleenex.THE GOOD: Came back to the room after touring to find a bowl of apples and bananas. Lots of amenities. Good mattress. Friendly concierge. THE UGLY: My experience with this booking.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
1
Room comfort:
2
Location:
3
Value:
3
Dining tip: Not Applicable

Make sure the number of beds required will be available before booking the hotel.

Review of West Lake Hillview International Hotel Hangzhou

Reviewer score

2
5.01.0
Anonymous
Yorktown, VA
Jun 28, 2010

THE GOOD, THE BAD, AND THE UGLY

THE BAD: We booked the room understanding that we were getting twin beds. We were told there were no twin beds available and we would have to accept one king bed. After several discussions and no way of finding an alternate hotel my 32 year old daughter and I agreed to share a bed. Then we were told that the credit card that [...] accepted to book the room was not accepted and had to be deleted and another used. Asked for toilet paper since there was only a small amount in room. Didn't receive any until the next morning when I physically brought a maid in to show that we were using their kleenex.THE GOOD: Came back to the room after touring to find a bowl of apples and bananas. Lots of amenities. Good mattress. Friendly concierge. THE UGLY: My experience with this booking.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
1
Room comfort:
2
Location:
3
Value:
3
Dining tip: Not Applicable

Make sure the number of beds required will be available before booking the hotel.

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