$93 Avg/night
Rate and special offer based on Check-in: Feb 9, 2015 Check-out: Feb 12, 2015

The East Hotel Hangzhou

5 stars
No.198 South Hushu Road, Gongshu District., Hangzhou, 310011
Hotel Overview
Reviewer score
5.0
out of 5
3 reviews
Truly excellent hotel with free bikes to get you the distance to the sites

I stayed here not because I thought it was going to be a great hotel, a good deal, or in a stellar... See full review

  • Judd S.
  • Jan 22, 2015
very nice hotel

A brand new hotel with good amenities .....location is perfect and convenient , just needs a lot of... See full review

  • liquid
  • Apr 17, 2014
The East Hotel-- An elegant hermit beside the bustling Westlake. Intelligent Select Luxury .Hotel located in the middle of Hangzhou shopping center, next to the Wulin square. Just around 10 minutes to the West Lake by drive. Hotel offer SMART cars available for your-self drive and airport pickup also make your journey much funny.The East Hotel has a total of 122 luxury rooms and suites. Our superior rooms, each designed with a spacious size of 54sqm, containing a 16sqm bathroom with walk-in shower and separated large bathtub, combined with the top grade silk bedclothes, all enjoy spectacular views of the bustling city center. Each room is fully equipped with intelligent audio-visual system, WIFI internet access, intelligent audio docking station, 40 LCD TV, and 19 TV in the bathroom, providing full audio-visual enjoyment for our guests.East Cafe is the hotel's main dinning venue offering exquisite Hangzhou cuisine, showcasing the finest in local fresh organic produce and prepared by our master chef with a pure, healthy and environmentally friendly approach that will surely excite your taste buds, setting itself apart from traditional dining establishment. The in-room mini-bar offers a choice of complimentary beverage for guest enjoyment.No matter the artistic designing and the sweet service ,hotel all shows the delicate luxury and elevating to a sersne place above the bustling city.

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The East Hotel Hangzhou Rooms

DELUXE - ROOM
About 38 square meter

Amenities

  • Free internet
  • Airport shuttle
  • Free parking
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Fitness center or spa
Dining
Bar/Lounge
Restaurant
Room service
Services
Business center
Laundry service
Childcare Service
In-Room Safe
Conference facilities
Currency exchange
Internet
Free internet
Transportation
Airport shuttle
Parking
Free parking

Hotel Policies

Check-in:
1400
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (3)

Ratings and reviews for The East Hotel Hangzhou

Overall score

5 / 5
5.01.0
3 out of 3
Amenities:
5
Cleanliness:
5
Hotel staff:
4.3
Comfort:
5
Location:
4
Value:
4.7
Sort by:
Review of The East Hotel Hangzhou

Reviewer score

5
5.01.0
Judd S.
Business
Great Neck
Jan 22, 2015

Truly excellent hotel with free bikes to get you the distance to the sites

I stayed here not because I thought it was going to be a great hotel, a good deal, or in a stellar location, but rather because on their website they advertised an offer of the use of Smart Cars for guests. It wasn't clear whether this was a self-drive option or if it was complimentary, so I had a Chinese friend call and ask. Turns out that they charge a significant amount and you can't drive yourself - you have to hire the car with a driver. And the Smart Car has a capacity of two, meaning you can only go somewhere as a party of 1. Seems a bit silly. When I thought to cancel the reservation I was past the date I had to cancel by. That turned out to be a blessing in disguise, because, other than this glitch about the cars, the hotel exceeded all expectations and was by far the best of our two week long stay in China. As others have said, the hotel is serene, beautifully decorated, and has a wonderful, super-attentive staff that helped us in every way. There is a class and charm to the place which as far as I can tell is unmatched. The staff was particularly accommodating when we could not make on the night of our scheduled arrival due to train ticket problems in Shanghai. They allowed us to stay an extra day and did not charge us for the no-show. The room itself was gigantic and very well appointed. The bathroom, with a huge beautiful bathtub and separate shower, was splendid. The lighting was very well designed. And the details, such as the fine teas provided and the nice porcelain teapot, lend an air of elegance. While the car thing didn't work out, we did take advantage of another transport option - the free bicycles. The men's bikes are the cruiser type that don't have hand brakes - which was a bit scary for riding around the city. I suggest they improve the bikes on offer for the safety of guests, but it is a very nice amenity. As for location, you could do better and locate closer to the lake. The hotel is a few large blocks north of the lake area in a sort of nondescript commercial street. It's accessible to the lake by a short bike ride, however. For the price, and the second-to-none quality of the hotel and accommodations, you can't do better.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
3
Value:
5
Trip purpose:

Business

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Review of The East Hotel Hangzhou

Reviewer score

5
5.01.0
liquid
Business
phuket , thailand
Apr 17, 2014

very nice hotel

A brand new hotel with good amenities .....location is perfect and convenient , just needs a lot of work on the staff as its a new hotel and they are not really organized but they are very friendly ...

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
3
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

Local massage spa just across the road ....

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Review of The East Hotel Hangzhou

Reviewer score

5
5.01.0
hoyhacesol
Business
New York, NY
Feb 26, 2014

Amazing

This hotel was amazing. The staff was extremely helpful, they all spoke English and were very responsive to requests. They patiently helped me print, scan and send a number of work documents. The food was good, and the cook kindly adapted to my food allergies. Room service was quick and very professional. The rooms were very modern and had all sorts of amenities. Highly HIGHLY recommended.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

This place is a short walk from CRU steakhouse, which is also outstanding

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