1. The lobby is dirty, filled with cigarette smoke and stray cats, cluttered, stuffy (they don't... See full review
Aug 30, 2011
The hotel is recommended for both business and leisure travellers.
FZ 12/08 The hotel is a modern, high rise building. The hotel is located in the city center of Changsha, close to the financial organization, shopping malls etc. It takes about ten minutes' drive from the railway station and approximately thirty minutes' drive from the airport.
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The rooms are large in size and modern, with up to date funiture. Both the bedroom and the bathroom are kept in good condition.
24 hour room service
Car rental desk
RV or truck parking
The restaurant is also in modern style with Chinese decor, offering extensive Chinese food including local Xiang Cuisine spicy food.
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
1. The lobby is dirty, filled with cigarette smoke and stray cats, cluttered, stuffy (they don't run any a/c at all) and almost always exposed to the outside.
2. The staff was relatively friendly but altogether unhelpful to foreigners.
we paid an unexpected RMB 200 deposit, we got into an elevator that smelled something between an ashtray and a urinal.
4. The room was poorly lit; the carpet was so dirty that walking on it with bare feet for any amount of time made one's feet black; sleeping on the beds was like sleeping on a slab of rock; the window, complete with a broken latch, could not close, leaving us to enjoy the smog and frantic sounds of the overtly crowded city and the incessantly impatient drivers on the busy highways below; and everything in the room (except clicking the remote) cost additional money.
5. The shower quickly flooded into the rest of the bathroom; however, the owners are apparently privy to this, because they have a second drain outside of the shower. Oh, and there is carpet in the shower to keep you from slipping. It was moldy.
6. The establishment provided us with next-to-no toilet paper and never replenished it.
7. Twice, some unknown presence slid business cards under the door with ads for Chinese "escorts" on them.
8. When we had the "Do Not Disturb" tag on our door, housekeeping still tried to get in, making it through the deadbolt but not the privacy latch. This frustrated us greatly, because we were trying to recover from jet lag.
Closing remarks: Orbitz should not have told us that this hotel was 4 stars. We went through a lot of discomfort and should have paid extra for a "5-star" hotel. Maybe this 4-star hotel was rated based on a different standard, but we wanted at least something akin to a regular (not even 4 star) hotel in America. We were disappointed and wish we could get a refund.