Sunworld Hotel Beijing

We spent a total of 5 nights at the Sunworld Hotel (not to be confused with the sister hotel Sunworld Dinasty Hotel which is a 5 stars on the same street). The first part of the trip, for 4 nights, we had a big room on 11th floor with king size bed and bathtub + shower. Everything perfect exept for the heater that was not working properly. The room was always cold (in February was very cold and we had a day that was -14° Celsius), they propose us to move to another room but we refused because it was smaller and we didn't want to move all of our stuff, so we asked for an extra comforter. We left Beijing for some days and then we choose to be back at The Sunworld because we were already familiar with the neighborhood: the subway is very close, a 7-eleven 24hours is right across the street, if you want a coffee there's a Mc Donalds 100 meters away, while a Starbucks is inside a mall within 5 minutes walking distance. This time we spent only one night and the internet in the room (smaller than the first room) was not working, they assigned us another room but unfortunately we found the same issue. They also sent a network person that couldn't resolve the problem. We were not able to check-in our flight online and we were not able to find out that the flight was 5 hours delayed. We didn't receive any discount for the inconvenience (internet was specifically advertised and included in our nightly rate) so I would like to share with you the fact that wifi is present only in the lobby and in a few random rooms (as the first one, but after the guy came and put a wifi router). If you need internet in the room you should bring your own ethernet cable because the one they have are old and the connectors are broken and anyway they have connectivity issues in some rooms (the second and the third room we tried). English is spoken at a very basic level from just a few members of the very nice staff, so if you need to solve a problem it is better to go to the lobby in person vs make a phone call from the room. This can be frustrating.

I was pleased with this hotel's location, right next to a main shopping street and near a subway station which provided for easy traveling throughout the city. The staff were helpful and willing, providing good tips and information for tourists. The hotel has a tourist office in the lobby where I purchased one show ticket (Shaolin Kung Fu, "Chun Yi: Legend of Kung Fu") and a very professional Badaling Great Wall tour that lasted the whole day and offered a silk factory stop, a jade carving area stop, and a visit to a Ming Tomb. The restaurants had good wholesome food, providing a la carte and buffet menus. The value was quite sufficient.

Good location. Close to shopping area and local food stalls. Good lighting in the room. Beds are comfortable. However, the elevators are smelly.

Good location and service I will come back! Good Hotel

We enjoyed the hotel very much. First the criticisms: the breakfast buffet was overpriced - 115 RMB, and our room seemed a little small. However, since everything worked well (plumbing, A/C, TV, elevators, etc.), for the price [...]got us, it was a fantastic value. It's also in an excellent location, right downtown where the action is. A perfect location - we will go back there next time.

Clean, great location. English-speaking ability was more limited than I expected, but not enough to be a major barrier (be sure to come equipped with necessary paperwork - written English was proficient). Hotel restaurant food was VERY expensive and concierge is not extremely helpful in finding other restaurants...be prepared to explore unless you don't mind the expense. Business center is also expensive to use (pay for internet and pay over $1 USD per page printed). Also, the comfort of the beds would present a major drawback for someone with back problems.

No airconditioning which made it uncomfortable at times, especially at night. Good food, good price for dining but very slow service, language still a problem, as well.

Location of this 4 stars hotel is good but Taxi drivers do not know the place well. The older Sunworld Hotel which is 5 stars is beside it. Try the public bus services which is only 1 yuan all the way. Cheap way to see Beijing too.

It was a short stay, but overall pretty good.