$309 Avg/night
Rate and special offer based on Check-in: Sep 5, 2014 Check-out: Sep 6, 2014

The Ritz-Carlton, Santiago

5 stars
Calle El Alcalde 15, Las Condes, El Alcalde 15 Las Condes, Santiago,
Hotel Overview
Reviewer score
4.4
out of 5
5 reviews
Great hotel, excellent location.

We've had a very good experience at the Ritz Carlton in Santiago, Chile. The rooms are very nice... See full review

  • Rodrigo74
  • Nov 5, 2012
Good location, not far from restaurants

Good location, not far from restaurants and the subway right there. Staff were great. It would be... See full review

  • Anonymous
  • May 17, 2011
Among the premier Santiago hotels, The Ritz-Carlton is strategically located in the heart of the exclusive business district,El Golf.

The Ritz-Carlton , Santiago has 205 luxurious guest rooms.

Meeting facilities includes 8500 sq ft of flexible space and Technology Concierge.

The hotel has a wealth of indoor and outdoor dining options, including the renowned Arola restaurant of the Spanish chef Sergio Arola or Estro restaurant, cosmo Cuisine without frontiers.

The Health Club features spectacular views of the Andes Mountains and city center.

Only 25 minutes from the airport, 5 minutes from downtown and steps away from exclusive boutiques, restaurants and the subway station, El Golf.

Rooms feature rich combination of earth tones and gold in a classic decor style.

High speed internet access, digital safety deposit box, twice daily housekeeping service, luxury linens and amenities are part of the Ritz Carlton Santiago.

VAT tax for citizens of Chile will be added and collected at the hotel.

Hotel Map

-33.4149 -70.5954
Area served
Located only 25 minutes from the airport
Nearby airports
Arturo Merino Benitez International Airport, (SCL), 20.00, KM, W;

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Reviewer score 3.0 out of 5
Reviewer score 5.0 out of 5

The Ritz-Carlton, Santiago Rooms

Deluxe Room
1 king-sized or double bed. 40sqm 430sqft, Wired and wireless internet access (surcharge).Rooms have city view.
Club Level Room
1 king-sized or 2 twin beds with plush bedding. City views with 40sqm 430sqft. Located on floors 9 - 11. Desk,High speed wired and wireless internet access for free. Multi liner speaker phone with voice mail.Clock radio/ CD player. Plasma television with premium cable channels. Complimentary newspaper (on request). Minibar. Bathroom with separate shower and jetted bathtub, bathrobes, and phone. In room safe. Evening turndown service. Exclusive 10th floor Club Lounge with dedicated concierge, check in and check out services, and 5 food presentations throughout the day. (breakfast, snacks, hors d'oeuvres, beverages and sweets).
Junior Suite
1 king bed with plush bedding. City views. Located on floors12 - 14. 50sqm 538sqft. Separated living area,Wired and wireless internet access for free.

Amenities

  • WiFi
  • Indoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Activities
Indoor pool
Fitness center or spa
Spa
Dining
Bar/Lounge
Restaurant
24 hour room service
Room service
Services
Business center
Laundry service
In-Room Safe
Conference facilities
Gift shop
Currency exchange
Internet
WiFi
Parking
Parking
Accessibility
Handicapped rooms/facilities

Nearby points of interest

  • Plaza de Armas: 3.6 mi
  • O'Higgins Park: 4.8 mi

Dining

Estro Restaurant
Cosmo Cuisine without frontiers.
Arola Restaurant
Spanish Restaurant

Hotel Policies

Check-in:
1300
Check-out:
1100

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (5)

Ratings and reviews for The Ritz-Carlton, Santiago

Overall score

4.4 / 5
5.01.0
5 out of 5
Amenities:
4.2
Room cleanliness:
4.6
Hotel staff:
4
Room comfort:
4.5
Location:
4.8
Value:
3.8

80% would recommend to a friend.

Sort by:
Review of The Ritz-Carlton, Santiago

Reviewer score

5
5.01.0
Anonymous
Not Provided
May 17, 2011

Good location, not far from restaurants

Good location, not far from restaurants and the subway right there. Staff were great. It would be good if they had coffee and tea in the room!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
No rating
Location:
5
Value:
4
Review of The Ritz-Carlton, Santiago

Reviewer score

5
5.01.0
Rodrigo74
Sao Paulo, Brazil
Nov 5, 2012

Great hotel, excellent location.

We've had a very good experience at the Ritz Carlton in Santiago, Chile. The rooms are very nice and staff is very friendly. I did not have time to enjoy things such as the gym and swimming pool but I really liked what I had a chance to enjoy.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Review of The Ritz-Carlton, Santiago

Reviewer score

5
5.01.0
Scott, World Traveler
San Mateo, CA
Feb 9, 2011

A complete luxury experience

Not only was I astounded to see that the Ritz-Carlton service can be found even in the most far out corner of the world, but the food, comfort and luxury completly lived up to my expectations. Truly a five star experience.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short walk from hotel

The Hotel is located in an uptown posh neighborhood where you can find a variety of delicious restaurants only a few steps away.

Review of The Ritz-Carlton, Santiago

Reviewer score

4
5.01.0
Zefi
Sao Paulo
Aug 1, 2010

Not bad, but could have been better

[...] Service room confused.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
5
Location:
4
Value:
4
Review of The Ritz-Carlton, Santiago

Reviewer score

3
5.01.0
rashid Ali
Business
Bolivia
Feb 28, 2013

Business Trip to Sanitago

Just got back from a business trip to Santiago, 2 night stay at the Ritz Carlton. By the name and the brand you would expect a lot of pampering and attention from the staff, the truth is that the location is PERFECT, the room was big and nice, but the staff is poor. Had to call 4 times to get a bellman take my luggage. Took a taxi (special cars just for hotel) from the hotel, left my iphone there, never got it back. The staff even took like two hours to answer my claim, this is a BIG down turn. Would not stay again there, would rather chose the W Santiago at Isidora, great avenue by the way. Awesome city, poor staff at the RITZ.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
2
Room comfort:
4
Location:
5
Value:
2
Trip purpose:

Business

Dining tip: Short walk from hotel

Go to Isidora avenue, beautiful walk and lots of places to dine.

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