Orbitz

The Ritz-Carlton, Santiago

5 stars
Calle El Alcalde No. 15, Las Condes, El Alcalde 15 Las Condes, Santiago,
Hotel Overview
Reviewer score
4.4
out of 5
5 reviews
Great hotel, excellent location.

We've had a very good experience at the Ritz Carlton in Santiago, Chile. The rooms are very nice... See full review

  • Rodrigo74
  • Nov 5, 2012
Good location, not far from restaurants

Good location, not far from restaurants and the subway right there. Staff were great. It would be... See full review

  • Anonymous
  • May 17, 2011
Located in the heart of the exclusive business district, El Golf. 205 elegant appointed rooms including 52 Ritz Carlton Club level rooms and 15 Executive Suites. Meeting facilities includes 8500 sq ft of flexible space and Technology Concierge. The hotel has a wealth of indoor and outdoor dining options, including the renowned Arola restaurant of the Spanish chef Sergi Arola.The Health Club features spectacular views of the Andes Mountains and city center. 25 Minutes from the airport, 5 minutes from downtown and steps away from exclusive boutiques, restaurants and the subway station, El Golf. Rooms feature rich combination of earth tones and gold in a classic decor style. High speed internet access, digital safety deposit box, twice daily housekeeping service, luxury linens and amenities are part of the Ritz Carlton Santiago.VAT tax for citizens of Chile will be added and collected at the hotel.

Amenities

  • High-speed internet
  • Indoor pool
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Elevators
Ice machine
Activities
Indoor pool
Fitness center or spa
Health club
Exercise gym
Sauna
Tennis
Water skiing
Steam bath
Horseback riding
Scuba diving
Dining
Bar/Lounge
Restaurant
Lounge
24 hour room service
Room service
Services
24 hour front desk
Business center
Maid service
Laundry service
Express check in
Guest laundromat
Express checkout
Babysitting/Child services
Concierge desk
Laundry/Valet services
Wake-up service
Safe deposit box
Meeting/Banquet facilities
Barber shop
Barber/Beauty shop
FAX
Gift shop
Currency exchange
Drugstore
Florist
Internet
High-speed internet
Parking
Parking
Accessibility
Accessible facilities
Accessible parking
Room
Television with cable
Radio
Safe
Phone with speaker
Telephone
AM/FM alarm clock
Mini bar
Free newspaper
Hairdryer in room
Outlet adapters
Turndown service
Bathroom telephone
Cribs available
Temperature control
Iron
Ironing board
Bidet
Wet bar

Hotel Map

-33.4149 -70.5954
Area served
Downtown Santiago
Nearby airports
Arturo Merino Benitez International Airport, (SCL), 20.00, KM, W;
Area description
City Center, Location Type: City

Nearby points of interest

  • Plaza de Armas: 3.6 mi
  • O'Higgins Park: 4.8 mi

Dining

Arola
Innovative, authentic and provoking tapas cuisine with a contemporary approach, the outside Terrace with resident DJ provides vibrant and stimulating environment for dining or cocktails.
Estro
Rugged mountains, pristine sea and fertile vineyards, the rawness and fragility of the area is expressed through food and wine, the approach is to portray its restrained sophistication to present a cuisine with no frontiers
100 Degree Bar
100 Degree contemporary and minimalist in design, inviting, cool & upbeat, the wine table anchors the space, the brilliantly illuminated wine cellar display making a powerful impression.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (5)

Ratings and reviews for The Ritz-Carlton, Santiago

Overall score

4.4 / 5
5 out of 5
Amenities:
4.2
Room cleanliness:
4.6
Hotel staff:
4
Room comfort:
4.5
Location:
4.8
Value:
3.8

80% would recommend to a friend.

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Review this hotel
Review of The Ritz-Carlton, Santiago

Reviewer score

3
rashid Ali
Business
Bolivia
Feb 28, 2013

Business Trip to Sanitago

Just got back from a business trip to Santiago, 2 night stay at the Ritz Carlton. By the name and the brand you would expect a lot of pampering and attention from the staff, the truth is that the location is PERFECT, the room was big and nice, but the staff is poor. Had to call 4 times to get a bellman take my luggage. Took a taxi (special cars just for hotel) from the hotel, left my iphone there, never got it back. The staff even took like two hours to answer my claim, this is a BIG down turn. Would not stay again there, would rather chose the W Santiago at Isidora, great avenue by the way. Awesome city, poor staff at the RITZ.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
2
Room comfort:
4
Location:
5
Value:
2
Trip purpose:

Business

Dining tip: Short walk from hotel

Go to Isidora avenue, beautiful walk and lots of places to dine.

Review of The Ritz-Carlton, Santiago

Reviewer score

5
Rodrigo74
Sao Paulo, Brazil
Nov 5, 2012

Great hotel, excellent location.

We've had a very good experience at the Ritz Carlton in Santiago, Chile. The rooms are very nice and staff is very friendly. I did not have time to enjoy things such as the gym and swimming pool but I really liked what I had a chance to enjoy.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Review of The Ritz-Carlton, Santiago

Reviewer score

5
Anonymous
Not Provided
May 17, 2011

Good location, not far from restaurants

Good location, not far from restaurants and the subway right there. Staff were great. It would be good if they had coffee and tea in the room!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
No rating
Location:
5
Value:
4
Review of The Ritz-Carlton, Santiago

Reviewer score

5
Scott, World Traveler
San Mateo, CA
Feb 9, 2011

A complete luxury experience

Not only was I astounded to see that the Ritz-Carlton service can be found even in the most far out corner of the world, but the food, comfort and luxury completly lived up to my expectations. Truly a five star experience.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short walk from hotel

The Hotel is located in an uptown posh neighborhood where you can find a variety of delicious restaurants only a few steps away.

Review of The Ritz-Carlton, Santiago

Reviewer score

4
Zefi
Sao Paulo
Aug 1, 2010

Not bad, but could have been better

[...] Service room confused.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
5
Location:
4
Value:
4
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