Sheraton Santiago Hotel and Convention Center

4 stars
View map of Ave Santa Maria 1742, Ave Santa Maria 1742, Santiago,

Hotel Overview

Reviewer score
4.5
out of 5
2 reviews
beautiful and unique hotel

Great hotel, perfect area, close to malls. Friendly staff, great view, clear room. Unique design.... See full review

  • Aach
  • Jun 22, 2014
Comfy, Quiet, a Little out of the Way

The staff at this Sheraton were most attentive and very mannerly; you will feel completely at home... See full review

  • Friend of the Seniors
  • Jun 17, 2009
Discover Sheraton Santiago Hotel & Convention Center on your next vacation! Explore the best spots for an unforgettable shopping experience, taste world-class wines and relax at our beautiful outdoor pool area in a sunny summer day.

A hub of activity and a magnet for those seeking nightlifes excitement, cultural activities, beaches and amazing ski centers.
Located in the midst of parks and gardens, just 15 minutes away from the city's international airport, features first-class services and awarded cuisine.

Unique Outdoor Spaces
Sheraton Santiago invites you to discover a unique concept of "urban resort". Featuring new areas such as the outdoor pool deck, the modern and sophisticated Lobby Bar and one of the most innovative convention centers in the city.

Experience Sheraton Club and access exclusive privileges. Upgrade to a higher level of comfort, complete with special touches and ideal spaces for business meetings or social gatherings.

Skiing & Wine Tours
Enjoy Santiago, the South American capital of skiing, bordered by the majestic snow-capped Andes mountains, is a bustling commercial city and the perfect departure point for a trip to the snow, the beach or to world-class wineries.

Sheraton Santiago is located near the main financial districts, the largest shopping center in the region and many fine restaurants.

General Information
  • All guest rooms and public spaces are 100% non-smoking.
  • Carbon Reduction Certificate.
  • Winner World Travel Awards South Americas Leading Conference Hotel.


  • Amenities
  • Complimentary high-speed Internet access in the lobby via WiFi and The Link at Sheraton computer stations
  • High-end work out equipment at the Sheraton Fitness
  • Lobby Bar, a sophisticated "Sports Bar" to catch a game, grab a drink or a quick bite.
  • Exclusive Sheraton Club with a private Lounge .
  • Awarded cuisine at El Cid and "al fresco" dining at El Bohio
  • Room service, laundry and dry cleaning service.
  • Car rental and Tourist services on-site.
  • Expert concierge services.
  • Barber Shop
  • Tour Desk
  • Florist
  • Gift Shop
  • 100% Non-Smoking Rooms and Facilities
  • Dry Cleaning Service
  • Disability Accessible Facilities
  • Laundry/Valet Service
  • Indoor Heated Pool
  • Sheraton Fitness
  • Outdoor Pool (Seasonal)
  • Outdoor Children's Pool
  • Steam Bath/Room
  • Massage Treatments
  • Parking Facilities for a fee
  • Large convention facilities, meeting boardrooms.
  • Meeting spaces with natural light and outdoor terraces.
  • Cable and Wi-Fi access for a fee in room, free in public areas .
  • Sheraton Santiago Hotel and Convention Center Rooms

    Guest Rooms
    Sheraton Santiago Hotel and Convention Center offers 379 guest rooms, including Club Floor rooms, suites, and elegantly decorated Classic rooms " all with spectacular views of the Andes or the city. Each is equipped with a 32 plasma TV, the Sheraton Sweet Sleeper Bed, laptop-sized safety deposit boxes, and High Speed Internet Access with plug and play connections.
    Club Guest Rooms
    Located on preferred floors, Sheraton Club guest rooms offer upgraded amenities, free bottled water, and complimentary fitness center access. Club guests also have special access to the Club Lounge. A relaxing, upscale space, the Club Lounge offers complimentary snacks, evening hors doeuvres and a variety of beverage options. Take advantage of the private Club Lounge where you can connect with friends, meet with your team, or simply relax by catching your favorite TV show.

    Amenities

    • WiFi
    • Indoor pool
    • No smoking rooms/facilities
    General
    No smoking rooms/facilities
    Concierge
    Elevators
    Activities
    Indoor pool
    Fitness center or spa
    Fitness Center
    Spa
    Dining
    Bar/Lounge
    Restaurant
    Room service
    Services
    Business center
    Laundry service
    In-Room Safe
    Tour desk
    Meeting/Banquet facilities
    Barber/Beauty shop
    Gift shop
    Internet
    WiFi
    Accessibility
    Accessible Rooms/Facilities
    Accessible facilities
    Wheel chair access
    Public areas wheelchair accessible for disabled
    Accessible parking
    Ramp access to buildings

    Hotel Map

    -33.4229 -70.6208
    Area served
    Santiago
    Nearby airports
    Arturo Merino Benitez Airport, (SCL), 20.00, KM;

    Nearby points of interest

    • Plaza de Armas: 2 mi
    • O'Higgins Park: 3.4 mi

    Hotel Policies

    Check-in:
    3:00 PM
    Check-out:
    1:00 PM

    Terms and conditions

    Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

    The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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    Guest Reviews (2)

    Ratings and reviews for Sheraton Santiago Hotel and Convention Center

    Overall score

    4.5 / 5
    5.01.0
    2 out of 2
    Amenities:
    4.5
    Cleanliness:
    5
    Hotel staff:
    5
    Comfort:
    5
    Location:
    3.5
    Value:
    4.5
    Sort by:
    Review of Sheraton Santiago Hotel and Convention Center

    Reviewer score

    5
    5.01.0
    Aach
    Business
    Ontario, Canada
    Jun 22, 2014

    beautiful and unique hotel

    Great hotel, perfect area, close to malls. Friendly staff, great view, clear room. Unique design. Loved it, and will come back.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    5
    Cleanliness:
    5
    Hotel staff:
    5
    Comfort:
    5
    Location:
    5
    Value:
    5
    Trip purpose:

    Business

    Dining tip: In Hotel

    Breakfast included

    Review of Sheraton Santiago Hotel and Convention Center

    Reviewer score

    4
    5.01.0
    Friend of the Seniors
    Business
    North Georgia
    Jun 17, 2009

    Comfy, Quiet, a Little out of the Way

    The staff at this Sheraton were most attentive and very mannerly; you will feel completely at home and quite relaxed here. The rooms are decent-sized, extremely comfortable and spotless. The HVAC worked perfectly and you can even open the windows for fresh air if you like. The views are great. The TV has innumerable channels, a number of them in English. For the athletically inclined, the pool is neat, and although I did not use it, the fitness center looked perfectly adequate. Apparently the hotel has a quite a number of spa experiences, but I did not use these either. One thing I definitely liked was that the hotel has a number of eating and dining facilities, and several seemed to be open all the time, not always true in late-eating South America. The lobby bar area was particulary attractive, and had great coffee, beers, and, of course, in Chile, wine. I prefer a hotel in the middle of things, but this Sheraton is in a residential area, with little activity or immediately adjacent stores or restaurants. But the subway is only a ten minute walk away, across the Mapucho River in the busy Providencia neighborhood. There are plenty of shops and eateries of all types there for those that prefer an out-of-hotel experience. For those who like to take bus tours of the city to orient themselves and see some sights, the Touristik company has a shop right in the hotel, and their bus stops right in front of it quite frequently.

    Hotel features (5 = best, 1 = worst):
    Amenities:
    4
    Cleanliness:
    5
    Hotel staff:
    5
    Comfort:
    5
    Location:
    2
    Value:
    4
    Trip purpose:

    Business

    Money-saving tip: Short walk from hotel

    The nearest subway ("Metro") stop to the hotel is Pedro de Valdavia on the red line; a pleasant 10 minute walk. This connects with no change to the bus station which had direct and frequent serice to the airport (Pajaritos stop) and to the large "terminal de buses" (Universidad de Santiago stop) which has lots of interurban and internatinal bus service. Using the Metro is easy and MUCH cheaper than taxi's or the hotel's cars.

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