$90 Avg/night
Rate and special offer based on Check-in: Oct 25, 2014 Check-out: Oct 28, 2014

Hotel Gen

4 stars
Portugal 415, Santiago,
Hotel Overview
Reviewer score
3.6
out of 5
16 reviews
Great

everything was perfect, no complaints at all. thanks! See full review

  • kdla1991
  • Jul 14, 2014
Clean, simple and convenient

The location was centrally located in such a large city. The staff were welcoming and helpful. The... See full review

  • Citizensofttheworld
  • Apr 20, 2014
Contemporary eco-friendly retreat close to Santiago tourist spots
Hotel Gen features eco-friendly accommodations set in Santiago Metropolitan Region and close to the financial center, suitable for business and leisure travelers visiting the Chilean capital. This Santiago hotel promotes sustainable tourism and good environmental practices through its 'Go Green' advocacy. Hotel Gen offers business center and meeting rooms that can host corporate and social gatherings. The property also provides tour desk, Wi-Fi access throughout the hotel, laundry services and parking for added convenience. 

At Hotel Gen, diners wake up to a healthy breakfast buffet and feast on delicious Peruvian cuisine for lunch and dinner at The GRA Restaurant. Enjoy a sip of Chilean wines at The Vine. During leisure, guests can relax with spa treatments or work out at the gym. Vacationers can also take relaxing dips in the swimming pool on the 25th floor.
3 Reasons To Stay
  • Environment-friendly rooms
  • Property-wide Wi-Fi access
  • Swimming pool, gym and spa
Hotel Gen Rooms
The tastefully decorated rooms at Hotel Gen are equipped with modern furnishings including air conditioning, Wi-Fi access, cable/satellite TV, safety deposit box, mini bar, kitchenette and en suite bathroom. Select units have tea and coffee making facilities.
Things To Do
  • Parque Forestal (0.9 mi/1.4 km)
  • Cerro Santa Lucia (0.7 mi/1.2 km)
  • Chilean National Museum of Fine Arts (0.9 mi/1.4 km)
  • Basilica de la Merced (0.9 mi/1.4 km)
  • Plaza de la Constitucion (1.1 mi/1.8 km)
  • San Francisco Colonial Museum (7 mi/1.2 km)

Hotel Map

-33.4473 -70.6355
Area served
Santiago.
Nearby airports
Santiago International Airport - SCL 21 km distance.
Area description
Gen Suite & Spa is located 5 minutes from the financial center of Santiago. A few blocks from Forest Park and cultural districts as Bella-vista and Lastarria, and only 5 minutes from the metro and public transportation.

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Hotel Gen Rooms

Deluxe Single
Deluxe Single with one king bed includes Bathroom amenities, Cable / Satellite TV, Heating, Internet access, Mini bar, Non-smoking rooms, Refrigerator, Safe in room, Telephone. 33 sq meters, Controlled heating, 32 "TV with 55 channels enabled, Frigobar of 60 Lts, American dining. For those seeking the comfort of a connected space, combining their attributes to create a warm and serene place. For its north facing.
Junior Suite Triple
Junior Suite Triple with one king bed and two twin beds includes Air conditioning, Bathroom amenities, Cable / Satellite TV, En-suite / Private bathroom, Heating, Internet access, Laundry service, Microwave oven, Mini bar, Non-smoking rooms, Refrigerator, Safe in room, Stove / Oven, Tea and coffee making facilities, Telephone and Toaster. 60 mt2 + terrace - King Box Spring Bed, Unlimited Internet, IP Telephony, Workspace, Safe-deposit box, Independent solar panel, Controlled heating, 32 "TV with 55 channels enabled, Frigobar of 60 Lts., Bathroom with bath, American dining room with fully equipped kitchen
Executive Room
Executive Room with one king bed and two twin beds includes Air conditioning, Bathroom amenities, Cable / Satellite TV, En-suite / Private bathroom, Heating, Internet access, Laundry service, Microwave oven, Mini bar, Non-smoking rooms, Refrigerator, Safe in room, Stove / Oven, Tea and coffee making facilities, Telephone and Toaster. 70 mt2 + terrace - King Box Spring Bed, Unlimited Internet, IP Telephony, Workspace, Safe-deposit box, Independent solar panel, Controlled heating, 32 "TV with 55 channels enabled, Frigo bar of 60 Its., Bathroom with bath, American dining room with fully equipped kitchen.
Classic Room
Classic Room with one king bed or two twin beds includes Air conditioning, Bathroom amenities, Cable / Satellite TV, En-suite / Private bathroom, Heating, Internet access, Laundry service, Microwave oven, Mini bar, Non-smoking rooms, Refrigerator, Safe in room, Stove / Oven, Tea and coffee making facilities, Telephone and Toaster. 33 mt2 +terrace - King Box Spring Bed, Unlimited Internet, IP Telephony, Workspace, Safe-deposit box, Independent solar panel, Controlled heating, 32 "TV with 55 channels enabled, Frigobar of 60 Lts., Bathroom with bath, American dining room with fully equipped kitchen. For those seeking the comfort of a connected space, combining their attributes to create a warm and serene place. For its north facing, enjoys a privileged view of the city.

Amenities

  • Free buffet breakfast
  • Free internet
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Spa
Solarium
Dining
Free buffet breakfast
Bar/Lounge
Restaurant
24 hour room service
Services
Business center
Laundry service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Conference facilities
Doctor on call
Currency exchange
Internet
Free internet
Parking
Free parking
Accessibility
Wheel chair access
Accessible parking
Wheelchair accessible elevators

Nearby points of interest

  • Plaza de Armas: 1.1 mi
  • O'Higgins Park: 1.6 mi

Dining

La GRA Restaurant
Inspired by Chile's fields comined with the most outstanding Peruvian flavors, "La GRA" Restaurant offers an unique signature menu where you will find and enjoy exceptional dishes.
Surprise yourself with the amazing proposal of our distinguished Peruvian Chef, Luis Barroso.
La VID Wine Bar
143 exclusive wines create a perfect variety of wine of Chile, melted with an exquisite menu of Tapas and cool cuts, that will captivate your sense.
Mana Cafe
A breathtaking overview of the City and an excellent coffee are the ingredients that you'll find in our cafeteria at the 25th floor. Enjoy our homemade pastry and a wide variety of teas.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (16)

Ratings and reviews for Hotel Gen

Overall score

3.6 / 5
5.01.0
16 out of 16
Amenities:
3.4
Room cleanliness:
3.7
Hotel staff:
3.9
Room comfort:
4
Location:
3.6
Value:
3.9

94% would recommend to a friend.

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Review of Hotel Gen

Reviewer score

3
5.01.0
Eugeniolee
Business
Monterrey, Mexico
Aug 27, 2014

Ok for the price

Offers 2 rooms and 2 bathrooms for a good price. Not a great location, only has heating in the living room. Pool and jacuzzi don't have any heating. Looks better in the pictures.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
4
Location:
2
Value:
2
Trip purpose:

Business

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Review of Hotel Gen

Reviewer score

3
5.01.0
The Kayman
Business
Texas
Jul 25, 2014

Warning

Do not use the phone in your room. They will Overcharge you big time.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
2
Room comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

italian Pizza Place right across the hotel on Portugal street

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Review of Hotel Gen

Reviewer score

4
5.01.0
kdla1991
Business
Los Angeles
Jul 14, 2014

Great

everything was perfect, no complaints at all. thanks!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Hotel Gen

Reviewer score

4
5.01.0
Citizensofttheworld
Business
Minneapolis, mn
Apr 20, 2014

Clean, simple and convenient

The location was centrally located in such a large city. The staff were welcoming and helpful. The kitchenette did not have any dishes(pots, pans, silverware, etc), which was unexpected and slightly inconvenient, considering we were planning on doing some cooking. The rooftop pool offers a great view of the city. Overall, Hotel Gen is a great place to stay and I wouldn't hesitate to book again if I return to Santiago

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Hotel Gen

Reviewer score

4
5.01.0
HorstMax
Business
St.Croix, US Virgin Islands
Feb 17, 2014

Great choice

The photo of the pool in teh 25th floor caught our attention immediately and we decided that Hotel Gen was for us - even if we wre too tired, we could see all of the city from the pool. We had a Jr.suite for three people, which was perfect - three rooms, three beds and two toilets, plus a a nice kitchen. Only thing missing were the utensils, which we bought at the supermarket across the street. And breakfast was very good. The hotel does not have a parking area in front, which is awkward, but it allows visitors to use their garage. Overall we were very happy with our choice.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Shopping tip: Short drive from hotel

Costanera Center - the highest building in South America - is an amazing shopping center with many stores and restaurants (5th floor), plus an incredible Jumbo Supermarket on the 1st floor. Dont`,t miss it (Metro stop TOBALABA).

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Review of Hotel Gen

Reviewer score

4
5.01.0
Adventurer176
Business
Aberdeen, NC
Dec 26, 2013

happy to be there

This was an excellent choice. the room was spacious and clean. the toilette was clean and the shower worked. The breakfast was excellent. Althought I was on the 10th floor, I could still hear the street noise in the morning.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Hotel Gen

Reviewer score

4
5.01.0
Adventurer176
Business
Aberdeen, NC
Dec 14, 2013

adventurer176

I was happy at the hotel. I liked the room, personnel and breakfast. Before my trip I must have called 20 times and sent numerous e-mails to connect with their taxi service from the airport. It never happened. Ultimately I had to get a taxi myself and navigate to the hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Hotel Gen

Reviewer score

4
5.01.0
Andre Lam
Business
Hong Kong
Sep 24, 2013

business trip

Good hotel for business stay, great breakfast. some furnitures in the room was too old and floor was not cleaned. shower water was not hot. still is a good hotel, if the hot water problem be solved.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
4
Room comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Hotel Gen

Reviewer score

3
5.01.0
Michael NL
Business
Amsterdam, Nederland
Jul 26, 2013

decent value for money

winter season: spa is closed! very good breakfast. centrally located. safe neighbourhood to walk around. room cleaning Inhad to requestbthem to do it at 7 pm and 4 pm! Nice and helpful staff. I'd recommend the place for budget business travel and tourists alike.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
2
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Hotel Gen

Reviewer score

3
5.01.0
Voyager 1
Business
CZ
Jul 12, 2013

Fine

good accommodation. In summer, very cold in the room

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: In Hotel

very good restaurant

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