Grand Hyatt Santiago

5 stars
View map of Avenida Kennedy 4601, Las Condes, Santiago,

Hotel Overview

Reviewer score
out of 5
1 reviews
Not worth

This hotel is supposed to be a 5 star, however, the room had very old furniture and decoration, an... See full review

  • Ivo Jr
  • Sep 9, 2014
Grand Hyatt Santiago is a 5 star luxury hotel in Santiago Chile.The hotel is located in an exclusive residential and business district Las Condes, offering easy access to Santiago city centre and Santiago de Chile's international and domestic airports .Important ski resorts and the coastline are less than one hour away.

Grand Hyatt Santiago hotel is also home to world-class restaurants, a lagoon style swimming pool with waterfall and the 3story free standing AKO Spa. The most exclusive golf clubs of Santiago de Chile are only a few steps away from the hotel.

Grand Hyatt Santiago Rooms

Presidential Suite
The interior of the Presidential Suite presents a world of surprises where a traditional way of living is combined with the comforts of modern life. The living room includes separate lounge and dining areas, a visitors' bathroom, a private study with writing desk, broad band internet conexion and library. The furniture is luxurious and comfortable, creating an elegant and restful ambience. The lounge area is furnished with comfortable sofas, wood and cristal tables, remote control television, in-house video and audio equipment. The dining area, with its own pantry, can accommodate six to eight persons; the hotel can prepare meals, or guests may prepare their own in the suite's kitchen.
Grand Deluxe
52sq.metre interiors feature modern decor with beige marble and black and white accents. Views of Santiago, hotel gardens or the Andes Mountains complement a king bed with fluffy down duvet and pillows, sitting area, work desk with high-speed Internet access and marble bath with tub, shower and vanity. Enjoy locally made spa products, stereo and Bang & Olufsen TV.
Grand Club accommodation includes 38 Grand Club rooms and 23 suites, with the use of a private three-storey atrium lounge located on the 16th floor, with stunning views of the Andes Mountains. The new rooms are sophisticated and stylish, decorated with marble, carpet and parquet flooring, Bang & Olufsen TV and DVD, High-speed Internet Access and deluxe amenities. Enjoy complimentary breakfast, all day tea and coffee service, and evening cocktails.
Executive Suite
Grand Hyatt Santiago has 13 Executive Suites (81 square metres), eight with a garden terrace 22 square metres in size, all designed and decorated in the most exclusive fashion. The suites have a separate living room, convenient for those who wish to receive visitors or conduct business meetings, and an executive work desk with broad band internet conexion.
Diplomatic Suite
Grand Hyatt Santiago has nine Diplomatic Suites (122 square metres), four with a garden terrace 22 square metres in size. These suites include a separate lounge, a visitors' bathroom and a dining area. The furniture is modern and comfortable, perfect for creating a soothing, restful and elegant ambience. The dining area, with its own pantry, can accommodate six to eight persons; the hotel can prepare meals, or guests may prepare their own in the suite's kitchen.


  • WiFi
  • Airport shuttle
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
No smoking rooms/facilities
Pet friendly
Outdoor pool
Fitness center or spa
Fitness Center
Night club
24 hour room service
Room service
Business center
Laundry service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Currency exchange
Airport shuttle
Free parking
Accessible Rooms/Facilities

Hotel Map

-33.4006 -70.5539
Area served
Santiago de Chile
Nearby airports
Area description
Santiago, Chile

Nearby points of interest

  • Plaza de Armas: 6.1 mi
  • O'Higgins Park: 7.3 mi


Anakena offers fresh seafood and meat, prepared in the continental
Widely renowned as 'the best Japanese in town' and also known for its sophisticated interior design, the Matsuri Japanese restaurant features a sushi and sashimi bar, live cooking at the teppanyaki tables, and two private tatami rooms.
Senso offers authentic Italian cuisine with a Mediterranean touch, specially prepared by our Italian chef. Located off the lobby with an outside terrace, it includes two wine caves, offering a wide selection of Chilean wines and the most extensive variety of Italian wines to be found in Chile. The interior and terrace offers wonderful views of the hotel gardens and the water cascade.

Hotel Policies

2:00 PM
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (1)

Ratings and reviews for Grand Hyatt Santiago

Overall score

1 / 5
1 out of 1
Hotel staff:
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Review of Grand Hyatt Santiago

Reviewer score

Ivo Jr
Salvador, Bahia, Brasil
Sep 9, 2014

Not worth

This hotel is supposed to be a 5 star, however, the room had very old furniture and decoration, an antique TV. The concierge made a lot of mistakes on our reservation, sending us to a very far winery. We also asked for a romantic lunch at the winery, and he forgot about it, so, we passed the whole the without any food. He also messed up our restaurant reservations, not booking what we asked about, and, he forgot about my wife's massage. After all of this, we talked with the manager and, him trying to solve, he called us at midnight to offer us a better room. I can't even say how unpleasant was this offer, because, besides of the time, we would have to move all our luggage, only for onde more night at the hotel. To end our experience at Hyatt, they made a mistake on our bill, charging us a dinner that we didn't have at the hotel. I explained to the front desk lady and she almost said that I was lying. When I aced for the manager again, she decided to take that off.

Hotel features (5 = best, 1 = worst):
Hotel staff:
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Dining tip: Short drive from hotel

Mestizo - awesome restaurant! Have to try the ceviche and the pisco

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